BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONWould you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Amazon Tax Platform Services is the place for you.We are responsible for the tax platform, providing the core services that calculate taxes (sales tax and VAT) for all Amazon sales, physical and digital, globally and generate tax invoices for the same. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe and generate tax compliant invoices for our customers. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right.We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under extreme loads. Our systems manage hundreds of millions of records, and respond to millions of service requests per minute. Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to enjoy working closely with their peers in a group of very smart and talented engineers.We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, Linux and Oracle-based environment. We're looking for a range of experience, from brilliant and motivated new college graduates to technical leaders with battle-tested wisdom.As a software development engineer on this team, you will play a pivotal role in the following:Work with the team to help drive business decisionsDesign, implement, test, deploy and maintain innovative software solutions to drive services optimisations, cost, and security.Use software engineering best practices to ensure a high standard of quality for all of the team deliverablesWrite high quality distributed system softwareWork in an agile, startup-like development environment, where you are always working on the most important stuff.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/10/2024 09:15 AM

Cloud Support Engineer (Analytics)

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the lifeFirst and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch, and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 03/29/2024 10:07 PM

Principal QA Engineer : Tosca (8:12 Years) for an Travel Technology Company

, bangalore, IN

We are looking for a "Principal QA Engineer : Tosca"for one of our esteemed Clients for Bangalore, India Location.RESPONSIBILITIES:Play's role of Principal Test Automation Engineer using Tosca.Capable of creating an automation test strategy for complex products with large number of dependencies.Designs, Implements, Executes and Maintains Test Automation Frameworks and Test Scripts using Tosca,TestNG, Java Selenium, Appium, Jenkins, TeamCity.Works collaboratively as part of Scrum Teams.Collective collaboration with the Test Engineers, Performance Engineers and Managers.Works with other developers, testers, and business analysts to understand and document business requirements and acceptance criteria.Showcase Ingenuity in Increasing Test Automation Coverage.Maintain, develop and execute automation test plans and test cases.Consults with development engineers in resolution of problems and preparing test cases.Analyzes test results to ensure existing functionality and recommends corrective action.Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs, Data Utilities and Drivers, and other Development test objects.Participate in Change Control Board to identify the quality implications of known bugs and the impact of proposed changes to product definition on the testing process.Research and document bug reports following agreed:upon processes immediately upon discovery of a quality problem.Work with the Release Engineering team to create and maintain automated nightly build verification test suites using Jenkins, TeamCity, Tosca Distributed Execution.Works independently on critical QA initiatives and multi:tasks on assigned projects with minimum supervision.Constantly broadens knowledge of airline business domain and process improvements.Performs Analysis and Provides time/effort estimates for Automation projects.Monitors test execution, collects metrics, identifies coverage gaps and applies needed corrections.Conducts functional and test process consulting and coordinates testing groups.Documents and tracks product testing results.QUALIFICATIONS:Minimum 8 years relevant experience in design, development, and test automation.Education: Minimum Bachelor degree of Computer Science field studies.Airline domain experience is a plus.Tosca Advanced Level Certifications is a plus.Hands:On Web, Mobile and Desktop Test Automation using Tosca/Selenium/Appium.MUST HAVE:Demonstrable project experience in Tosca automation for medium to large projects.Must be able to show immediate automation progress using Tosca tool.Experience in Functional code coverage with Jenkins and/or TeamCity.Solid hands:on programming experience in Java 7/8, Javascript.Experience with Selenium WebDriver, TestNG and Data Driven frameworks.Good Knowledge of Mobile Automation using Tosca/Appium.Experience with writing SQL Queries using Oracle/MySQL.Experience with Web Services testing.Ability to work independently on complex issues.Must have automated approach mindset for solving testing problems.Good knowledge of Unix OS.Good knowledge of DB internals and SQLs.Good knowledge and understanding of Continuous delivery using Maven/Jenkins.Knowledge of XML, HTML, CSS.Experience in Agile software development process.Knowledge of software development and test lifecycle tools (e.g. Jira, Rally, ALM/QC)Hands:On with Version Control and CI systems like SVN, GIT, Jenkins, TeamCity.Very good Interpersonal Skills.Excellent Verbal, Written and Communication skills.

openings on oracle |Position:Software Engineer – Oracle technologies

, Bangalore

Project: International Projects (Financial Services) About Us: KALS Information Systems Ltd (www.kalsinfo.com) is a public listed software company in Bangalore, India. We provide solutions for various Industries such as Financial services, Manufacturing,

Cloud Support Engineer (Analytics), 7312 - SE

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ years of experience in relevant technical position- Exposure to open-source products like Elasticsearch /OpenSearch OR exposure to streaming services like Kafka / Kinesis. Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer)- Experience in Business Analytics application support, and troubleshooting concepts- Understanding of System Administration and troubleshooting with Linux and/or Microsoft Windows Server and associated technologies- Understanding of Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.A day in the lifeFirst and foremost, this is a Technical support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including OpenSearch/ElasticSearch , Kafka ,Kinesis.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. We are open to hiring candidates to work out of one of the following locations:We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis. Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake)- Knowledge or experience with distributed search, conceptual search understanding, text parsing analysis, tokenization, databases vs search services, data skew, fault tolerance etc.- Knowledge or experience with data streaming concepts such as producer, consumer, broker, controller/leader zookeeper, distributed architecture topics, replicas, partitions.- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.- Knowledge of security concepts/best practices in securing application architectures from external threats.Salary: . Date posted: 04/06/2024 09:31 AM

DevOps Engineer

, bangalore, IN

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowMeet your team.:We at DSD team adapt, innovate, and simplify to empower excellence and agility in SAP. :We manage large scale diverse product development and production systems. :We also provide mission critical premium support for Development Production landscapes.:Our teams consists of Basis, DB, OS and Hyperscaler(SAP CC/Google Cloud) consultants.What you will doAsDEVOPs Engineer DB specialist, you will be responsible for the following tasks::Support DB flavours such as SAP HANA, Sybase ASE, MaxDB, DB2, Oracle, MS SQL. :Open to learn new DB flavours based on the business needs.:Plan and execute DB installation, migration, and upgrades.:Provide technical expertise in optimization and tuning of DBs.:Plan and implement system migrations from SAP internal network to clouds such as GCP, AWS.:Provide technical expertise in creating standards based on new requirements and ensure proper roll:out and documentation to the onboard global support teams.:Design solutions based High availability technology.:Provide inputs in developing automation to optimize system operations and reduce system downtime.:Work with new features within DBs such as SAP HANA and Sybase ASE and provide feedback to development to improve the product. :Work in projects involving global teams.What you need to bring:10+ years of work experience in Database Administration in Support and/or Consulting environments.:Database knowledge and working experiences in at least two of the following DB flavours: SAP HANA, Sybase ASE, DB2, MAXDB, Oracle.:Experience working in global teams.:Working knowledge and hands:on experience in SAP Basis administration would be an added advantage.We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well:being, and flexible working models help ensure that everyone : regardless of background : feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are inter

Business Intelligence Engineer, FinOps FP&A

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- 4+ years of experience as an analyst or engineer in the data/BI space- Experience with data visualization using Tableau, Quick sight, or similar tools- Experience with SQL- Retrieve and analyze data using SQL, Excel, and other data management systemsDESCRIPTIONAbout the Organization: Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. About the role: Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Business Intelligence Engineer to support our Amazon AWS Finance team.As an Amazon Business Intelligence Engineer you will be working in one of the world's largest and most complex data warehouse environments. You should have deep experience in the design, creation, management, and business use of large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. You should be good at designing, implementing, and operating stable, scalable, low cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. You should be able to work with business customers in understanding the business requirements and implementing reporting solutions. The person will need to effectively communicate across all levels and be self-motivated to raise the bar on deriving insights from analytics and identify opportunities to delight the customers. Above all you should be passionate about bringing large datasets together to answer business questions and drive change. This person will own the production and delivery of suite of analytics reports and dashboards used by the organization to make key business decisions. This will involve: 1) Delivery of standardized performance metrics for global customers (Vendors) and stakeholders (Amazon AWS Finance) providing operational bandwidth to Amazon AWS Finance teams to focus on business partnering initiatives. 2) Partner with existing BI leader in executing defined roadmap of projects. 3) Provide ad-hoc support to Amazon AWS finance and business services for SQL report creation, modification and optimization. 4) Debug report issues, unblock workflows and communicate with other teams and stakeholders by providing regular status updates.Tools used include: 1. SQL (Oracle and Redshift) 2. ETL tools (internal) 3. Excel 4. Tableau 5. Report scheduling tools (internal)We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degree in Computer Science, Computer Information Systems, or related fields- 4 to 5 years of relevant work experience of SQL with 2 to 3 years of experience writing SQL queries- Experience in Microsoft Excel- Ability to work in a fast-paced and rapidly-changing environment with experience managing multiple priorities and projects- Excellent written, verbal, listening and communication skills- Experience with reporting tools like Tableau or other BI packages- Team player - FP&A experience to develop forecasting models, and report variance against goals will be an added advantageSalary: . Date posted: 04/12/2024 09:41 AM

Cloud Support Engineer (Analytics)

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesLearn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the life• First and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Kinesis, Elasticsearch, Cloudsearch and Redshift.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis.Salary: . Date posted: 04/12/2024 09:08 AM

Cloud Support Engineer (Analytics), Support Engineering

Amazon, Bangalore, Any

BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position- Requires minimum of 2+ yrs experience in relevant technical position- Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis.- Experience in Business Analytics application, support, and troubleshooting concepts- Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory)- Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related)DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services Private Limited (AWS India), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in India. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesFirst and foremost this is a customer support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with Amazon Web Services India, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.As we operate on a follow-the-sun model, with Support sites located globally, there is no after hours on-call or mandated overtime in this role. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sThis Analytics role supports our services that focus on Analytics technologies, including Redshift, QuickSight, Neptune, and Datazone.A day in the lifeEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with Amazon teams in India to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in a customer support environment § Experience analyzing, troubleshooting, and providing solutions to technical issues § Familiar with data warehousing and ETL process § Understanding of Cloud Computing concepts § Experience scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript § Expertise in Data warehouse (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr OR expertise in streaming services like Kafka / Kinesis. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected statusSalary: . Date posted: 04/12/2024 09:07 AM

Business Intelligence Engineer, FinOps FP&A

Amazon, Bangalore, Any