OPS Engineer Salary in Bangalore - PayScale

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview Boeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing India is currently seeking an "Associate System Design and Integration Specialist" to join the Global Service Engagement Platform (GSEP). Position Responsibilities: Develop across multiple Service Now capabilities for the GSEP program using ServiceNow platform best practices Contribute to technical design and implementation solutions to a wide range of technical problems Communicate effectively across multiple teams Review and implement development standards Document information such as configuration and implementation following process and design standards Use Agile and Kanban best practices through Azure Dev Ops (ADO) Basic Qualifications (Required Skills/Experience): A Bachelor's degree or higher is required as a basic qualification ServiceNow development experience General understanding of business rules and how they are applied to enterprise solutions Analytical skills: Ability to collect, organize and analyze data and patterns within team AGILE and SAFe best practices Ability to communicate effectively within your team Demonstrated initiative, eager to learn, adaptable, and fundamental understanding of how IT application systems operate Required Skills: AGILE Development skills, JavaScript Desired: ServiceNow experience Azure Dev Ops (AZO) Cloud experience Analyzing business requirements Virtual team experience Typical Education and Experience: Typically, 0.6 to 4 years related work experience or relevant military experience. Advanced Degree (eg. Bachelor, Master, etc) preferred. Relocation: This position offers relocation within India based on candidate eligibility Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/22/2024 03:54 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.OverviewBoeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing Test and Evaluation (BT&E) is looking for engineers for an Associate Systems Engineering - MBSE (System Integration, Verification & Validation ) position seeking to use Model-Based System Engineering (MBSE) methodology and system modeling tools to enable a Digital Framework for Boeing enterprise to perform design, manage the System Architecture Models, Business process models including interfaces, key performance parameters, and operational concepts for Test and Evaluation Life Cycle. This position will be located in the Boeing India Engineering and Technology Center, Bangalore, India and reports to the Digital Engineering Manager, Boeing Test & Evaluation India. These resources apply an interdisciplinary, collaborative approach to plan, design, develop and verify basic lifecycle balanced system of systems and system solutions. Evaluates customer/operational needs to define system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces. Performs analyses to optimize total system of systems and/or system architecture. Performs analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success. Supports the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. As a member of this Digital Engineering - MBSE team, you will be responsible for modeling of end to end system and business activities using MBSE methodology. Additionally, you will be responsible for designing, developing, verifying, testing and validating system models and simulations.Position Responsibilities: • These resources will be responsible for applying Model Based System Engineering and Model Based Engineering for BT&E Flight Test and Lab Test Use Cases• Develop Model Based Systems Engineering (MBSE) models for Systems of System.• Provide MBSE/SysML expertise and related support to the entire systems engineering team• Integrate models to modern requirements management, architecture, and systems engineering software• Perform functional and logical decomposition of system and develop requirements, perform three-way mapping of requirements, functions and logical elements.• Participate in converting document-based to model-based architectures, refactoring of existing models• Ability to use of multiple architecture frameworks, tools, and methodologies.• Ability to identify and implement model-based architecture and engineering methods and standards• Perform system modeling of various aircraft systems/components and also modelling of various business process of Boeing enterprise using respective profiles and framework.• Develop and extend system models using existing requirements, interface documentation, and related design and systems engineering documents• Link / Trace system models to requirements, architecture, design and various artifacts from product lifecycle.• Applies an interdisciplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced system of systems and system solutions• Demonstrate excellence in use of Systems Modeling Language (SysML) and systems modeling methods, at least one systems modeling tool: (preferred) NoMagic, Magic Draw or IBM Rational Rhapsody; others considered if applicable.• Provide team activity report to the Digital Engineering MBSE Manager.• Typically using applications like 3DX, CAMEO / MSOSA, SysML and DOORs• Contribute to productivity improvement through use of Quality Management System and lean principles. Basic Qualifications: • A Bachelor's degree or higher is required as a BASIC QUALIFICATION• Bachelor or Master from an accredited university in engineering in related field preferably in Mechanical / Aerospace/ IT with 4-8 years of experience in aerospace domain And/or System Engineering. • This position requires 3+ years of demonstrated experience on Model Based Engineering Model Based System Engineering /SysML/UML methodologies.• Experience and familiarity with Cameo Enterprise Architecture and/or Rational Rhapsody software is Mandatory.• Knowledge and understanding of various workflows, in an end to end product development with a system / system-of-systems environment is preferred.• Perform Requirements Management in DOORS• Hands on experience on Java scripting/ Python scripting/ VBA scripting.• Familiarity with the Agile/SAFe Process is preferred.• Strong written, verbal communication with engineers, management, and non-engineering support staff.• Ability to work in a virtual team environment.• General awareness of Aircraft Test and Evaluation is of advantage• Be a self-starter, able to work independently with minimum supervision, positive attitude and highest ethics • Pro-actively seek information and direction to successfully complete the statement of work • Must be able to work collaboratively with cross-functional team. Must be willing to work flexible hours (early or late as needed) to interface with Boeing personnel around the world Preferred Qualifications (Desired Skills/Experience): • Engineering CAD tools: Experience in 3DX, CAMEO/MSOSA, CATIA / UG - ENOVIA / TEAM CENTER Knowledge of DO178, DO254, DO160 standards.• Knowledge of SAE ARP 4754 / 4761 for Systems Engineering aspects is added advantage• Hands on experience or understanding of any PLM, preferably 3DExperience platform.• INCOSE certification on Systems Engineering is an added advantage.• Exposure to 3D Modeling CAD Tools• Knowledge of JIRA / Azure Dev Ops (ADO) Project Management is advantageous.• Office applications: Word, Power Point, Excel, SharePoint• Language: Fluency in reading, writing & speaking in English Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 to 8 years' Aerospace/Test & evaluation related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience etc.)Relocation:This position does offer relocation within INDIA. Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/01/2024 03:49 PM

We are looking for a " Director of Engineering "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Be responsible for entire IT setup of the company, manage multiple projects across a wide breadth of technologies, coordinate dependencies and interactions with other internal teams and external partnersDevelop strategic planning for the direction and control of product development activitiesFormulate long:term objectives and standards of performance for the companyAssure the achievement of objectives and project completion within budget and time frame.Collaborate with Engineering, Quality Assurance, Project and Product Management teams for architectural, planning, implementation and testing.Deliver secure, high quality, well tested, and scalable software to meet requirements of the road map using your technical expertise in architecture, design and development.Assist teams in developing road maps for system and product growth, then identify, plan, and execute projects to support that growth.Closely monitor and guide product releases/updatesAttract and retain top engineering talent and train and develop management and technical leaders within groupsMotivate staff and provide technical direction and guidance, as well as hands:on project management, recognizing the role as that of both manager and support resource / mentor.REQUIREMENT:Overall 8+ years of software engineering experience, at least the last 3 years in a senior technology Managerial role with a strong exposure in any language.Bachelor's or Master's degree in Engineering from reputed institutes.Strong technical and product background with the ability to expand and lead a team of strong software engineersExperience across the full product life:cycle design development, testing and Implementation.Experience with object oriented design patterns, strong understanding of full stack development in building complex, large:scale platforms.Provide leadership and execute technical strategy being a key driver contributing to the products road map and willing to take innovative product risk while balancing on time deliverables.Strong project management experience defining tasks, allocating tasks, work breakdown structure, planning resource requirements and project timelines.Strong team player with an energetic, pleasant personality; ability to work at a cross functional level and be comfortable with board level interaction.Excellent communication skills, an attitude to get things done and willingness to work in a high growth environment.You must have:Experienced with building the Automation testing tool team or Unit testing.Should have a sound experience in Agile methodology.Handled 20+ members (Mandatory)Having good knowledge in Dev:ops / integration.Should be working in Java / PHP.

BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONWelcome to join a fast-growing team breaking new grounds at Amazon. We are looking for Software Development Engineers to join our Family. If you can Think Big, Dive Deep and are curious to Learn, you have our DNA and we need you.Amazon B2B Payments and Lending (ABPL) revolutionizes financial services for businesses of all sizes, anywhere in the world, enabling them to delight their customers and make a positive impact to the communities they serve. We never stop innovating to earn their trust by leveraging our scale, insights, and technology, and raise the bar with simple, secure, and seamless solutions.To support our mission, we are expanding our Engineering, Operations, Research, Finance, Product Management, Marketing and Data teams. We are working together to extend the global reach of Payments and Lending and launch the next generation of products and customer experiences. As a SDE3, you will be responsible for design, development, test, deploy, deliver and support the large-scale, multi-tiered, distributed software applications and tools that serve Amazon Business Customers. You will work as full-stack engineers building end to end experiences on Front-end, UI, UX frameworks / Back-end, REST APIs, leveraging a wide array of AWS services including EC2, S3, API Gateway, Workflow service, Step Function, DynamoDB, Lambda and infra-as-code with CDK scripts and much more. If you're excited about cloud computing and want to help lead from the innovative edge, join us in making the most impact in financial products! As a SDE3, You should be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.What makes our team so special? Team Culture: Our Team is defined by its people. Our strength is our team. Your peer SDEs, SDMs, TPMs, Product Team, Marketers, and Ops will be very supportive and help each other. Every one of us are highly motivated and passionate contributors who seeks to achieve more, at a faster pace and share knowledge across the team. We love challenges and we overcome them together as a Team. We align to our goals, execute and celebrate our successes as a team. Every day here is Day 1. Growth/Skills: The ABPL organization provides all ingredients for skills development and a quick career growth. We develop your autonomy and leadership skills to make you a future leader. You will own your own programs relying on the state-of-the-art AWS technologies. You will be exposed to SDMs with cross ABPL initiatives and communicate with all internal or external stakeholders. You will have the opportunity to influence the product and technical roadmap. With a scope in expansion and the engagement of our talents, our organization has been able to retain persistent growth for our team members. Work Life Balance: Work-life balance is the equilibrium between personal life and career work. Our team feels this is an important aspect of a healthy work environment. Maintaining work-life balance helps reduce stress and helps prevent burnout in the workplace. Our Internal employee engagement and satisfaction surveys, operations metrics are high rated and convey the work life balance we maintain at our team.Key job responsibilitiesBasic qualifications- 5+ years of non-internship professional software development experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience as a mentor, tech lead or leading an engineering teamPreferred qualifications - Masters in Computer Science or related area or equivalent industry experience - Experience writing code in a high volume, service-based architecture - Computer Science fundamentals in object-oriented design and data structures - Experience with algorithm design, problem solving, and complexity analysis - Proficiency in, at least, one modern programming language such as Java, C++ or Perl - Meets/exceeds Amazon's functional/technical depth and complexity for this roleWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/04/2024 09:34 AM

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowSAP Product Support is a global organization of more than 2500 people with a vision of Delighting customers, always. We deliver industry leading product support anytime, anywhere, through any channel and from any device to maximize customers' success with their SAP solutions. We also provide Next:Generation Support through real time channels with a personalized support experience where we anticipate customer needs, accelerate their path to answers and collaborate for their success.What you will doAs part of SAP Product Support, you will be working on supporting our customers who are using SAP S4HANA Procurement module (SAP S4HANA Private Cloud Edition and OP releases). Primarily, you would be handling their issues related to logistics, inventory management, invoice verification, purchasing, and their configurations with many more tasks as below:- Analyze and resolve customer issues- Perform root cause analysis and provide solutions for customer problems- Provide direct technical assistance for customers via our Customer Service System(ABAP debugging, Fiori analysis, verifying of complex customizing)- Work effectively with colleagues and customers from all around the world- Recommend known technical solutions and develop workarounds for corrective action- Extend the internal and external Knowledge Base- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.What You'll bring- Experience in Logistics, MM / SAP S/4HANA Sourcing and Procurement- Experience with SAP ERP Systems- ABAP Programming skills- Experience in cloud computing is a plus- Strong problem solving, organizational, and analytical skills- Proven ability to manage multiple tasks or projects with changing priorities. Enjoys and thrives on performing multiple tasks and responsibilities at once- Knowledge of logistics and production processes is an advantage- Strong ability to capture a complete and accurate problem/symptom description of reported issues- Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.- Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real:time to resolve issues- Can do attitude and team playerMeet your teamSAP S4HANA Sourcing and Procurement is a business process in ERP which helps customers in managing procurement activities of an organization.A lot of learning about SAP On:Prem and Cloud Products. You get an opportunity to make your career in one of the great places to work and work with SAP's large customer base directly.SolutionSupportEngT1We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are pu

BASIC QUALIFICATIONS- Bachelor's degree in an analytical or business field, or comparable business experience with some technical background- 3+ years of previous experience in a contact center environment using contact center technologies, such as Avaya, IEX, Nice, InContact, or similar- 2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst- Knowledge of Excel at an advanced level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.For more than 11 years, Amazon Web Services ("AWS") has been the world's most comprehensive and broadly adopted platform. offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure. Support Engineer team provides global technical support to a wide range of customers using as they build mission-critical applications on top of services. Support Engineer Global Business (Biz Ops) is a diverse team that provides the underlying infrastructure (tools, people planning, and processes) to enable decision making to ensure business success and is seeking an experienced Real Time Workforce Analyst.Key job responsibilitiesReal-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence.*Work on real-time tickets related to schedule change request, non-production request *Prepare and communicate daily handoff report to WFM leadership team on SL performance.*Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained.*Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership*The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.A day in the lifeAt AWS, (Real-Time Analyst) to be part of the AWS Support Engineer Community. As a member of the AWS Support Engineer team you will be at the forefront of this transformational technology assisting a global list of companies. The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams internal.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Proactively gather the right data from appropriate sources and implement effective resolutions, probe/consider all of the facts, considers other perspectives; conduct root cause analysis; refer to long term plans and goals; prioritize key factors- - Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders- Ability to prioritize and meet tight deadlines- Proven ability to build and maintain strong relationships with key stakeholders to ensure shared objectives are met- Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environmentSalary: . Date posted: 04/12/2024 09:10 AM

BASIC QUALIFICATIONS• Bachelor's Degree • Experience with Microsoft Office, including Outlook, Word, and Excel • Exceptional analytical, logical and data gathering skills• Excellent communication and comprehension skills• Excellent problem solving skillsDESCRIPTIONAmazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon's (FBA) Support Operations site in Bangalore. FBA is a growing business built around Amazon's world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. As mentioned by Jeff Bezos, Founder of Amazon.com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long term vision is that customers can order and receive a sellers' product the same day anywhere in the world.Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries..Key job responsibilitiesResponsibilities include:• Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.• Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).• Achieving weekly productivity and quality targets.A day in the lifeConsistently improving Seller experienceAbout the teamMission - To mitigate business risk while driving an excellent customer experienceWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in a production environment and proven track record of achieving productivity and quality targets. • Previous experience in a contact center environment. • Experience in problem solving, including the ability to recognize non-obvious patterns • Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines. • Ability to maintain high levels of confidentiality and data security standards. • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment. • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations. • Clear oral and written communication skills. • Experience with fraud or risk investigations. • Experience in payments & banking domain. • Demonstrated positive, results oriented attitude. • Excellent team player capable of learning and sharing knowledge in a team environment.Salary: . Date posted: 04/12/2024 09:06 AM

BASIC QUALIFICATIONS- Experience managing spend amount of at least $90 million- Extensive years of demonstrated results as an Operations Manager in a technical, e-commerce, or media-related environment.- BS/BA required.- Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills.- Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives.- Proven track record of delivering initiatives from conception through completion.- Demonstrated ability to think both strategically and tactically.- Proven ability to multitask and manage multiple projects through work prioritization.- Proactive attitude to dig deep to achieve goals.DESCRIPTIONPrime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon's video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and offer types for our customers to access and enjoy both their favorite shows and explore new titles. As part of our commitment to enhancing the customer experience, the Central Operations team plays a crucial role in managing the operational performance and ensuring the seamless publish of content from our studio partners and content distributors to our platform. We are seeking a bright, customer-obsessed, driven, and creative individual to join our team as a Central Operations Manager. This role has evolved to focus more on managing the assets post-successful ingestion from external partners and content distributors, emphasizing centralized post-ingestion assets management. The aim is to create a friction-free and tech issue-free seamless experience for the 'last mile' of content routing from our internal catalog to the customer-facing storefront. The successful candidate will be responsible for the timely and cost-effective publish of source materials, driving publishing improvements, and developing key performance metrics. This role may work with executive-level leadership within the Prime Video community, as well as cross-functional projects with internal and external stakeholders. Internal teams include parter ops management, engineering, content processing, and BI teams. External teams vary based on service domain and may include Catalog Distribution,Offer Discovery tech, and digital fulfillment operations teams. In addition to publish performance management, the Central Operations Manager will own industry-leading content publishing and expansion initiatives into new markets, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Central Operations Managers act as the general manager and own an end to end digital supply chain on Amazon.Key job responsibilitiesManage the on-time contents publish post-success ingestion. Drive long-term strategic partnerships, ensuring timely and cost-effective publish of source materials, consistently leaving it better than you found itPrepare for operational expansions, ensuring readiness for additional content categories. Oversee the Monthly Business Review process and maintain a unified team wiki for seamless intake workflowsBe engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly representedDrive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automationAct as a regional subject matter expert, ready for on-call duties and high-severity ticket support. Conduct analysis to identify opportunities for process improvement and cost reductionA day in the lifeDrive innovation in delivery and publishing capabilities by influencing and partnering with the engineering and tech teams. Define the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals. Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices. Streamline business and technology solutions that strengthen our partnerships while advancing our services. Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services.About the teamOur mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Management experience.- Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain.- MBA.- A passion for digital media and entertainment.Salary: . Date posted: 04/18/2024 09:15 AM

BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTIONAmazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! Job responsibilities • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services. • Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies • Software deployment support in staging and production environments • Develop tools to aid operations and maintenance • System and Support status reporting • Ownership of one or more Digital products or components • Customer notification and workflow coordination and follow-up to maintain service level agreements. • Work with engineering team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with AWS, networks and operating systemsSalary: . Date posted: 04/18/2024 10:15 PM

BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning softwareDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The AOP team is an integral part of this and strives to provide Analytical Capabilities to fulfil all customer processes in the IN-ECCF regions.The Business intelligence engineer Manager would support the analytical requirements of the IN-ECCF Operations Analytics team. Candidate will be responsible for leading a team of BAs, BIEs, DEs to conducting deep dive analyses to solve complex business problems and to build robust/automated BIE solutions. He/she will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, excellent statistical knowledge, superior analytical abilities, good knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a good stakeholder manager as he/she will have to work closely with senior Ops stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilitiesResponsibilities:* Design, write, and drive detailed specifications for development and maintenance of robust reporting and other analytical systems* Drive development of quantitative models necessary for evaluation and implementation of metrics* Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.* Working with partner tech teams to deliver an integrated roadmap* Managing a team of BAs, BIEs, DEs and Data Scientists to delivery roadmap projects while also delivering their personal learning goals and growth* Building OP plans by working closely with senior leadership and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 4+ years of working with very large data warehousing environment experience- 6+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Past Data Engineering experience is preferred. Knowledge of building production pipelines using AWS Services (such as NAWS, Lambda, Kinesis, Firehose, S3 etc.).Salary: . Date posted: 04/20/2024 09:01 AM