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Senior Account Manager Salary in India - PayScale

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Account Manager I - German , Amazon
Amazon, Bengaluru, KA, IN
DESCRIPTIONAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 15 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers.Advertiser Success Team (AST) assists with Onboarding new Advertisers and works on Optimizing accounts of existing Advertisers on SSPA or SA (Search Advertising). While Onboarding new Advertisers, we focus on providing a 1:1 personalized assistance in educating new Advertisers, setting them up for success. On Optimization, we perform account level optimizations, which include editing KWs, ASINs, bids, budgets & new campaign creation aligned to Advertiser goals. We are building a team of energetic and highly motivated Account Specialists who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create Advertising campaigns and help them adopt high value actions on their account to influence their success in Advertising. You will work with a wide range of businesses to eliminate blockers to an advertiser’s success while driving greater commitment and results.We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Sr. Specialist who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising. With existing advertiser, you will assist them to optimize their accounts tailor to their business goals. Ensuring seamless execution of smart, effective campaigns, deliver to advertiser’s needs and assist in driving new and repeat opportunities for the business.To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes. You play a key role on the account team, growing the business by being the customer expert, developing audience and optimization recommendations. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams’ goals. You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed. Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently. You possess strong analytical ability, and will develop deep expertise in Amazon’s products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers’ needs. You also thrive in ambiguous situations, with exemplary stakeholder management and communication skills, helping you work across global locations.Key job responsibilitiesCore responsibilities include: - - Provide Onboarding and Optimization support through 1:1 education and online trainings, along with setting up and optimizing campaigns for new and existing Advertisers- Understand Performance Advertising and uses various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support- Provide input to improvise existing standard work instructions (SOPs) and ensures no deviations from the standard operating procedures - Calling advertisers is a part of the job, however does not happen on a daily basis. Candidate should be willing to get on regular/daily calls (scheduled/unscheduled) with advertisers to discuss the strategy to be followed for their accounts.- Taking complete ownership for a portfolio of accounts – Standard and High Value advertisers - Open for communication via, phone, chat with internal and external stakeholders as customers. - Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program - Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary. Flawlessly executing end-to-end ad-optimization, liaising with key internal and external stakeholders - Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns- Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions, provide feedback to the marketing and product development teams to improve advertiser experience- Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products- Taking complete ownership for a portfolio of accounts – Standard and High Value advertisers- Open for communication via, phone, chat and others means with customers- Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ KPIs- Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level- Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns- Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance- Preparing documents around best practices, SOPs and framework for innovations- Identifying opportunities to improve Amazon Advertising’s product based on customer feedback, data analysis, and feature gaps with competitive products- Mentor new joiners and bring them up to speed with regards to program and processWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONSGraduate Degree with Advanced German language skill (minimum B2.2 or above)Bachelor’s or Post graduate Degree (MBA) degree in Digital Marketing or related streamsProven work experience of 4-6 years in sales / marketing efforts (Performed role of an Individual Contributor for 2 years is an advantage)Prior experience of managing global clients along with owning up their individual performance goalsSuperior verbal and written communication skills as demonstrated by experienceAdvanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPointSound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on scheduleDesire to work in a fast-paced, challenging and ambiguous environmentAn organized approach and a real team player who is willing to roll up sleeves.PREFERRED QUALIFICATIONSMBA in Digital Advertising or other related Master's degreeExperience in e-commerce, retail, Sales & Marketing or advertisingPassion for online advertising and a track record of delivering outstanding resultsExperience interpreting data and making business recommendationsDemonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneouslyExperience in data analysis, either professional experience or through your educationGoogle Ad Words / Bing Ads certification will be added benefitAdvanced computer literacy especially in Microsoft Excel and SQLExperience in tools such as Salesforce is an advantage.
Account Manager - Ad Sales, GCS Ads Team
Amazon, Bengaluru, KA, IN
DESCRIPTIONWith millions of customers visiting us every day to find, discover, and buy products, we’re obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. We strive to make advertising so relevant that customers welcome it – on Amazon, on mobile devices, and across the web. We put the customer at the heart of everything we do. If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better. We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Account manager/ Advertisement sales expert to help scale our growing Advertising program. This person will be responsible for all aspects of Brand's advertising journey on Amazon Advertising including sales, on-boarding and launch of ad campaign by developing and leveraging strong relationships with clients and internal teams. Ensuring seamless execution of smart, effective campaigns, deliver to clients’ needs and assist in driving new and repeat opportunities for the business. To do this, this person needs to be extremely hands on, have a deep understanding of Amazon's advertising products, sales, operational capabilities, as well as the ability to synthesize analysis into a concise and compelling presentation. In addition to working closely with other brand facing teams, this person will interact with product development, technical teams, business teams, advertising agencies and clients. Responsibilities: · Build solid relationships with advertisers, advertising agencies, medium and small brands/ clients, displaying a dedication to delivering first-class service and online advertising solutions· · Liaise with Marketing, Product management, and Ad operations to help Brand launch on Amazon Advertising by formulating Brand-centric projects/program for adoption · Liaising with key internal and external stakeholders to set up business processes and SOPs for Brand advertisements funnel. · Educate brands on Amazon Advertising offering. Also help analyze campaign performance against key metrics to identify, recommend, and implement optimizations to help Medium/small brands to increase efficiency, drive high renewal rate and meet clients’ KPIs · Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet torso and tail Brands Advertisement goals · Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions · Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficienciesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONSProven experience in advertisement solutions- sales, Ad operations, online marketing and advertising. Creative and strategic vision to build value proposition for clients and property · Strong analytical skills as well as experience in applying those skills in the advertising domain · Media planning capabilities (Microsoft Excel, PowerPoint; Nielsen @Plan, Ad Relevance and NetView; DART, Atlas) preferable · Ability to work cross-functionally and with a wide range of employees with different skill sets · Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred · Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule · Fluent in EnglishPREFERRED QUALIFICATIONS- Excellent organizational, interpersonal, and communication (written and verbal) skills - 2 or more years of post-MBA experience (preferred)
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Senior Program Manager – The Optima Kart
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Senior Sales Manager
The Ritz-Carlton, Bengaluru, Any
Job Number 24058892Job Category Sales & MarketingLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 09:42 AM
Senior Sales Manager
The Ritz-Carlton, Bengaluru, Any
Job Number 24058892Job Category Sales & MarketingLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 12:08 PM
Senior Sales Manager
Marriott International, Amritsar, Any
Job Number 24060534Job Category Sales & MarketingLocation Courtyard Amritsar, 52 Mall Road, Amritsar, Punjab, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience requiredCORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Assists with managing and developing relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Assists in closing the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 02:57 PM
Senior Territory Manager (Hyderabad)
, bangalore, IN
Additional Locations: N/ADiversity : Innovation : Caring : Global Collaboration : Winning Spirit : High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high:performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing : whatever your ambitions.About the position:The BSC Urology Territory Manager will be responsible for driving sales revenue toexceed division priorities, define and develop new business opportunities that clearly reflect the company's vision and priorities, and function in and contribute to overall team success. Individuals will exhibit strong clinical excellence, stay current on products, programs and competitive knowledge, and be able to face up to program situations quickly, directly and without hesitation. Candidate will have experience and be comfortable in the hospital and office:based settings, and be creative in their problem solving. The Territory Manager will develop key relationships through frequent and routine customer visits, product demonstrations, product in:services, and procedural observation. Relationships must be established with Physicians, Nurses, Technicians, Hospital Infection control, and Materials Management. Additionally, candidate will build and maintain constructive strategic relationships in key accounts and be able to take actions that are consistent with the stated organizational goals. Candidate will manage their territory with integrity and in accordance with our Code of Conduct.BSCLocation: HyderabadResponsibilities and Requirements::Develops quarterly plans designed to achieve revenue targets.:Clinical excellence in respective disease states.:Build sustainable business relationships.:Drive sales revenue to exceed division priorities.:Define and develop new business opportunities that clearly reflect the companys vision and priorities.:Build and maintain sustainable strategic relationships in key accounts.:Stay current on BSC products / programs / competitive knowledge.:Focused individual committed to building trusting relationships with key physicians and nurses by training, educating and selling them on our cutting:edge technologies.:Must uphold all of the quality policies outlined within sales structure consistently and completely.:7+ Years of overall experience with 5 years in Capital Equipment.Requisition ID:579616As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most : united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility those values to everything we do : as a global business and as a global corporate citizen.So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem:solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you and look forward to connecting with you
Senior Sales Manager
Marriott International, Mumbai, Any
Job Number 24066058Job Category Sales & MarketingLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESUnderstanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand's Customer Service Standards and property's Brand Standards. • Executes and supports the business Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff.Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:43 PM
Account Manager- Italian
Amazon, Hyderabad, TS, IN
DESCRIPTION*Minimum B2.2 level Italian Language Certification is Mandatory, C1 preferred*Work Timings - Monday to Friday; European Timings(12:00 PM - 9:00 PM IST)The EU Transparency team is a start-up team within Amazon that will be responsible for launching and establishing the Transparency service for consumer brands in EU. The role will own building strategy for the function, interface with EU Sales and business leaders, work closely with product teams to drive product development that matter to our Sellers, and own delivering results through an extended team of Account Managers. The successful candidate will have to thrive in an ambiguous environment. Candidate should be able to influence and work with multiple internal teams, and develop processes and mechanisms that are scalable, and improve Seller Experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Since this is a relatively new space for Amazon, and an emerging industry, you will be dealing with some ambiguity and convincing brands to become early adopters of our service. As a strategic contributor to the Transparency team, you will have the opportunity to dramatically accelerate adoption of Transparency by applying sound sales practices, inventing and simplifying job functions, and training your peers on best practices for efficiency. Key job responsibilities- Recruiting Sellers and managing Seller relationship by championing their needs at Amazon - Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers - Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams - Working with Sellers to improve operational aspects of their business in providing a great consumer experience - Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships - Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targetsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- Italian Certification: B2.2 and above level. Excellent communication skills in written and oral Italian