Strategy Manager Salary in Chennai - PayScale

DESCRIPTIONThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.The KIX Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA’s. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamAbout the teamThe Kindle Ingestion and Expansion (KIX) team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. KIX is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSB.E. in Computer Science or a related field.1+ years of experience building, managing engineering teams.8+ years overall development/technical support experience.knowledge of programming, Operating System and Data structures concepts preferredComfortable communicating cross-functionally and across management levels in formal and informal settingsShows creativity and initiative to improve productivity using automation or creative processes.Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.

DESCRIPTIONAre you an experienced Software Development Manager who wants to be part of an innovative and growing business? Do you want to lead a team that will enhance the Amazon customer experience and have a direct impact on Amazon’s bottom line?MENA Payments within Digital & Emerging Payments Org builds, launches, and manages Amazon branded payment and financial services worldwide. Our offerings are growing rapidly and we are continuously adding new market-leading features and launching new products to enhance the Amazon customer experience. As part of MENA Payments , We enable BNPL payment method for MENA customers by partnering with 3rd party BNPL Partners in the region to allow customers to purchase at Amazon.ae / Amazon.sa .The BNPL team is responsible for creating new services and features that delight customers while also managing and executing the global roadmap Key job responsibilitiesAs a Software Development Manager (SDM) for BNPL team, you would be managing a talented team of engineers building and scaling large scale systems allowing customers Middle East to shop in Amazon . You are expected to be a leader in technology, diving deep into problems you own, demonstrate excellent judgement in decision making, mentoring, and growing talent. You should be able to inspire people, motivate the team, drive the culture of innovation, implement engineering best practices, and deliver results. You will define technical and business strategy that generate a positive experience to customers. You should be an engineering leader in driving Operational Excellence by defining strategies, influencing roadmaps and raising the bar for our customers. As an engineering leader, you would be working directly with BNPL product management and various engineering leaders across Amazon to influence, design and deliver the organizational goals.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

DESCRIPTIONCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV’s Customer experience, Quality bar and metrics. DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts based in Chennai and Costa Rica and we are passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.As an ACES Manager for DigiFlex team, you will be responsible for strategy and execution for content coverage, quality and international expansion. You will play a vital role in driving improvements, standardizing them across sites and creating mechanisms to sustain the improvements within the region. To succeed in this role, you will have a proven track record of driving successful programs and team operations, sound business judgment, bias for process improvement and ability to think strategically and creatively, to solve problems, prioritize goals and optimize resource allocation. You will also be able to have fun and inspire fellow Amazonians in their career journey. If this sounds exciting to you, please read on.Key job responsibilitiesThis role is expected to work in a highly ambiguous environment working with varied section of internal customers (Digital Supply chain Operations, Partner Operations, Program teams, and Tech etc.) and other process Channel partners to collect the inputs, prioritize them and design a strategy, vision and mechanisms to meet the business goals. The role is expected to coach the Operations team to drive efficiency, speed, scale and quality in the processes and also expected to work with stakeholders at levels (Org Leaders, Program Leaders) in earning their trust and delivering results for the customers. The role would be responsible for communicating and driving the strategic initiatives and roadmap for ACES for Digiflex. The role is expected to have a high deep dive skills and bias for action in proactively identifying gaps and opportunities to solve complex problems/ escalations and make data driven decisions. The role would be required to create portfolio of high impact/complex programs and manage the execution of the programs, proactively identify the risks and develop mitigation plans.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Master's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvements- Experience of Six Sigma/ Lean analytical techniques- Experience using data and metrics to determine and drive improvements- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality- Management of a minimum of 3 employees (including payroll, performance management, work-flow assignment)- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience building processes, project management, and schedules- Experience in content publishing, quality and data labeling- Passionate about video content, online streaming platforms, online business, e-commerce- Willingness to work in a fast-paced, challenging environment

DESCRIPTIONInterested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services.Alexa Data Services’ (ADS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies. As Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyKey job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively A day in the lifeAs Team Manager, you will be responsible to :• Manage & monitor performance on job or queue adherence, volume, and quality• Support hiring and training of new Associates• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities• Track quality and utilization metrics• Provide regular, formal & informal feedback to direct reports• Identify and help implement process-related improvement using methodologies s• Communicate effectivelyWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. • Proficiency in verbal and written communication skills • Experience in understanding performance metrics and developing them to measure progress against key performance indicators • Overall 7-8 yrs of work experience out of which, at least 3 yrs should have been in a team management role • Must have driven process improvements in the current rolePREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology

HR CentralBangalore, Chennai, Pune, Mumbai, Gurgaon, Coimbatore Hi, We are hiring Manager-Programmatic for our Global Media Client.Grab this opportunity and experience the Global atmosphere by working with a Global Client!Exp: 3+ years MINIMUM CORE experience in PROGRAMMATIC, DV360, DSP, TTDBudget : Rs.9.00 LPAMandatory skills : Programmatic, DV360, DSP, TTDJOB DESCRIPTION:Professional experience with digital media preferably within a media agency/trading deskEnd to End Campaign (Setup, Optimisation, reporting)Experience in Google Marketing Platform (DV360, CM, GA360)Experience in top AdTech & MarTech platforms.Experience in Client Decks, Programmatic Strategy, New Pitches, etc.Hands on experience and knowledge on programmatic platforms.Clear thought process & strategy to build on existingTo know more about the job and client connect with me 9444873895

BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONThe OPTIMA team is seeking a Capacity Planning Program Manager to establish and led the Capacity Planning team in OPTIMA.OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesKey job responsibilitiesWe are seeking a highly organized, detail-oriented and strategic Capacity Planning Program Manager to join our rapidly growing team. The primary responsibility of this role is to build capacity planning strategy and team globally. The ideal candidate will have strong quantitative skills, proficiency in data analysis tools, and the ability to collaborate effectively across departments. This role requires a proactive approach to anticipate needs, optimize resource allocation, and maintain operational efficiency in a dynamic environment. There would be a requirement to analyze data, forecast resource requirements, and optimize capacity to ensure efficient resource allocation and support business objectives, ensuring that we can meet current and future demands effectively.1. Capacity Planning and Site Strategy: - Analyze historical data and future resource requirements across multiple sites and programs to help plan the site strategy and employment model for the team. - Collaborate with department heads and project managers to understand upcoming staffing needs and project timelines.- Develop and maintain capacity models and projections to inform strategic decision-making. - Evaluate the impact of changes in staffing levels, project scope, or resource allocation on overall capacity. - Continuously assess and refine capacity planning processes and methodologies to adapt to evolving business needs.- Implement a culture of continuous improvement through proven methodologies- Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements2. Data Analysis: - Collect, analyze, and interpret data related to resource utilization, project demand, and workforce trends.- Develop models and algorithms to forecast capacity requirements based on historical data and future projections. - Identify patterns, trends, and anomalies in data to assist the leadership in taking informed capacity planning decisions. - Track key performance indicators (KPIs) related to capacity utilization, resource availability, and project delivery.- Identify bottlenecks or resource constraints and propose solutions to mitigate risks and enhance efficiency.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master Degree from a Top Tier InstituteSalary: . Date posted: 04/12/2024 10:09 PM

BASIC QUALIFICATIONS - BS in Computer Science or equivalent combination of technical education and work experience - Dedicated and committed - External hires should have minimum of 7 - 10 years of relevant experience - Should have at least 2 year of experience in managing a team of 10-15 Engineers - Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers - Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. - Very strong stakeholder management and communication management. - Good command over Windows and Excel - Strong analytical skills and ability to work in an unstructured and evolving environment - Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONAmazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops, and more. Come join us as we continue to make history by launching exciting new projects. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! As a Support Engineering Manager for Amazon Music team you would be managing a talented team of support engineers resolving technical problems. You identify customer problems, demonstrate excellent judgement skills in decision making, mentoring and growing talent. You inspire people, motivate the team, drive the culture of innovation, implement support engineering best practices, and have commitment and grit to deliver results. You improve the customer experience with technical support, case escalations, and service quality. You are responsible for overall productivity, quality, and delivery of support engineering services. To make sure your team provide high quality support, you facilitate their connection to subject matter experts and learning opportunities. You are responsible for team schedules and goals. You help scope technical efforts and identify risks. You stay connected and resolve blockers. You communicate business updates, priorities, resolution status, and any challenges to your customers, stakeholders, and management. You manage escalations and make sure customer needs are met. You drive Operational Excellence that improve processes (e.g., automating ad-hoc or manual steps). You ensure team compliance with policies (e.g., information security, data handling, service level agreements.). You hold postmortems and document lessons-learned in COEs to ensure that problems don't repeat. Key Responsibilities Include: - Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. - Drive Root Cause Analysis, Impact Analysis and Production Deployment support. - Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) - Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes. - Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements. - Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. - Resource planning to support various program asks. - Drive initiatives to maximize operational efficiency. - Defining measurable metrics to gauge progress against objective Support goals. - Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS - BS in Computer Science or equivalent combination of technical education and work experience - External hires should have minimum of 7 - 10 years of relevant experience - Should have at least 2 year of experience in managing a team of 10-15 Engineers - Strong organizational skills, tracking multiple test executions simultaneously and ability to synthesize the results - Experience working and coordinating with distributed worldwide teams preferred - Shows creativity and initiative to improve productivity by Innovative means like Developing New tools - Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. - Demonstrated skill and passion for problem solving and operational excellence. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationSalary: . Date posted: 04/16/2024 10:25 PM

BASIC QUALIFICATIONSB.E. in Computer Science or a related field. 2+ years of experience building, managing engineering teams. 9+ years overall development/technical support experience. knowledge of programming, Operating System and Cloud technology concepts preferred Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logsDESCRIPTIONThe eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of "Every book, ever written, in any language, all available in less than 60 seconds."The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements - Production builds, tools, and configuration management for software product releases and successful deployments.Key job responsibilities* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.* Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Resource planning to support various program asks.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS* Hands-on technical expertise * Experience with mission critical, 24x7 systems * Excellent verbal and written communication skills * Ability to handle multiple competing priorities in a fast-paced environment * Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.Salary: . Date posted: 04/16/2024 10:21 PM

Job Number 24070130Job Category Sales & MarketingLocation Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.CANDIDATE PROFILE Education and ExperienceRequired: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.CORE WORK ACTIVITIESHotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.Direct Marketing and Collateral Development • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel's newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel's website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 10:10 AM

Purpose & Overall Relevance for the Organization: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload.Experience in Service Management organizations including support for: design, configuration,development of L and D topicsDrive the evaluation, design,development,testing and implementation of enterprise service management solution and provide input into the unified employee experience designExperience with IT platforms used within Global Business Services Key Responsibilities: Define learning solutions strategy for needs across GBS: Partner with stakeholders to arrive at the right solutions with end user perspective in mind. Demonstrate strong curiosity to understand customer and their needs to be able to consult and influence right solutions approach. End to end partnership with Learning Leads to ensure meaningful design and flawless execution. Stakeholder engagement & partnership: Build close partnerships with the GBS L&D Leads, HR Leads, Learning CoE and Externla vendors to ensure a cohesive approach to design & development Stay connected to the global learning teams to leverage solutions and also represent GBS voice into solutions design early on External vendor engagement: Evaluate need for external vendors where necessary to design best in class learning interventions. Build strategic partnerships with vendors for scalable & cost-effective solutions. Future scope of work- KM Elicit, model, maintain, and prioritize all requirements for implementation of service management solution(s) across Global Business Services Drive the evaluation, design, development, testing and implementation of enterprise service management solution and provide input into the unified employee experience design; specifically manage the development of a user friendly, Collaborate with Function leaders to ensure consistency in processes, metrics, and continuous improvement of processes. Collaborate across GBS capabilities and GBS hubs to ensure two-way communication between the function and GPO (feedback, requirements, operational needs as related to process improvement) Support process owners in change management related to launch and adoption of service management solution across GBS hubs, as well as GBS customers. Support function leaders in planning future roadmap/strategy for processes. Key Relationships: Operations Center Leads Function leaders GBS Senior leadership leaders Knowledge, Skills and Abilities : Experience: 8-12 yrs.(L&D preferably KM also) Exceptional communication skills. Proficiency in English language. Ability to work collaboratively and proactively with multi-functional and multi-cultural teams. Broad understanding of the current and emerging service management trends and developments Experience with IT platforms used within Global Business Services Experience in Service Management organizations including support for: design, configuration, development and implementation. Deep Design L&D technical & domain trainings is a must. Experience in global companies or roles is a must. Salary: . Date posted: 04/22/2024 08:10 PM