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Delivery Operations Manager Salary in Ahmedabad - PayScale
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Hotel Manager-Four Points by Sheraton Ahmedabad
Marriott International, Ahmedabad, Any
Job Number 24054368Job Category Property LeadershipLocation Four Points by Sheraton Ahmedabad, Opposite Gujarat College, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.CORE WORK ACTIVITIESManaging Profitability and Departmental Budgets • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how Operations is performing against budget. • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. • Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance. • Strives to maintain profit margins without compromising guest or employee satisfaction. • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. • Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. • Makes and executes key decisions to keep property moving forward towards achievement of goals.Managing Property Operations • Strives to improve service performance. • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.Leading Property Operations Teams • Establishes a vision for product and service delivery on property. • Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team. • Ensures employees are treated fairly and equitably.Managing and Conducting Human Resources Activities • Observes service behaviors of employees and providing feedback to individuals and/or managers. • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Stays knowledgeable of leadership talent in the property. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 09:21 AM
Assistant Manager Training
Marriott International, Ahmedabad, Any
Job Number 24059831Job Category Human ResourcesLocation Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.CORE WORK ACTIVITIESAssisting with Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Assisting with Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs.Assisting with Developing Training Program Plans and Budgets • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Assists with establishing guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Assisting with Managing Training Budgets • Assists with the development of the Training budget as required. • Assists with managing budget in alignment with Human Resources and property financial goals. • Assists with managing department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:34 PM
Team Lead, Fulfillment Centre, All Process paths
Amazon, Ahmedabad, GJ, IN
DESCRIPTIONYou are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify,address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Experience in an operational role
Sr. Events Manager
Marriott International, Ahmedabad, Any
Job Number 24061689Job Category Event ManagementLocation Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDirects and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.CORE WORK ACTIVITIESSupporting Event Services Operations • Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard. • Delegates tasks to ensure room sets are "on time" and meet Event Service Standards. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). • Manages departmental inventories and maintains equipment. • Ensures candy rotation on all meeting room sets (if applicable). • Establishes consistent standards for regular meeting room sets and VIP meeting room sets. • Conducts function room inspections prior to each function to ensure the room is set according to specifications. • Maintains cleanliness and sanitation standards in all banquet operation areas. • Coordinates routine maintenance to ensure a quality meeting facility. • Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event. • Coordinates the necessary departments to maintain the meeting room standards. • Reviews the Diary weekly to ensure space maximization. • Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.Providing Exceptional Customer Service • Makes presence known to customer at all times. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service.Conducting Human Resources Activities • Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals. • Ensures employees understand expectations and parameters. • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Conducts monthly department meetings with Event Service staff. • Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 06:56 PM
Team Lead, Fulfillment Centre
Amazon, Ahmedabad, GJ, IN
DESCRIPTIONYou are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify,address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Engineering
Team Lead, All Process paths
Amazon, Ahmedabad, GJ, IN
DESCRIPTIONYou are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a Team lead for our Amazon Fresh operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONSA graduate who is keen to work in customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. - Comfortable with reading, writing and communicating in English. - Proficiency in MS Excel PREFERRED QUALIFICATIONSA self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. - 1-3 yrs of experience in managing a process and people as a lead.
Team Lead, Fulfillment Centre, All Process paths
Amazon, Ahmedabad, GJ, IN
DESCRIPTIONYou are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify,address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONSA graduate with 1-3 yrs of experience in a customer facing environment or manufacturing.PREFERRED QUALIFICATIONS· Bachelor's degree + ( Engineering ) equivalent . . A self-motivated person with the ability to motivate the associates. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays· Good people management skills. Good Analytical and Problem solving Skill.. Good Communication skill ( Business writting and verbal communication) · Proficiency in MS Excel and Amazon system or similar systems ( Skill set - VBA , SQL , Lean and Six Sigma will be preferred. )· 1-3 yrs of experience in managing a process, Manufacturing Industries and people managerment.
Area Manager
Amazon, Ahmedabad, Any
BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Operations Manager Intern which is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe are seeking an Operation manager intern. In this role you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes.Job Responsibilities : Defining the transportation process from FC to delivery stations Ensure enough bandwidth in sortation team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the through put and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as KaizenKey job responsibilitiesSUPERVISORY RESPONSIBILITIES:You and your team of warehouse associates are responsible for ensuring seller inventory is handled and stored in specific warehouse areas. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.ADDITIONAL JOB ELEMENTS:• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditionedSKILLS REQUIRED:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who)• Candidates must be flexible to work weekends and/or overnight shifts regularlyKey job responsibilitiesInbound area manager typically is responsible for proper handling, accounting and storing seller material in best way possible to ensure seller experience. This inventory must be readily available for customer orders in least amount of time. Area manager leads large number of associates in shift and is the custodian for all Inbound operational KPIs.A day in the lifeYou will be part of talented team of managers who come from diverse backgrounds but work with one aim of seller experience enhancement while ensuring healthy inventory available for Customer orders.About the teamYou will be part of talented team of managers who come from diverse backgrounds but work with one aim of seller experience enhancement while ensuring healthy inventory available for Customer orders.We are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/18/2024 09:18 AM