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Information Systems Manager Salary in Uttar Pradesh - PayScale
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Ambassador - Front Office
Marriott International, Lucknow, Any
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
AsstMgr-Front Desk
Marriott International, Lucknow, Any
Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
SLP COORDINATOR, INSLP
Amazon, Lucknow, Any
BASIC QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.DESCRIPTION The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon's FC in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø All the Control Room systems are functioning properly Ø Patrolling Observations & Corrective action and follow ups Ø Daily Vehicle Movements Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits Ø Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Ø Review of Manpower required at Frisking Points Ø Maintenance of Systems Installed at Frisking Area Ø Maintenance of Systems Installed at Frisking Area & Improvement Ø Surprise Check and reports Ø 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Feed backs from Shop Floors Ø Follow up & Completion of CAPA Ø Loss Prevention Audits 5. Scrap Disposal Auditing Ø Process Review & Necessary Improvements Ø No of Vehicle in & Out Movement Ø Surprise Checks and Scrap yards and report Ø Cross functional Team Audits 6. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Controlling of Access & Review of Access level Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report Ø Reports - Daily, Weekly & Monthly reports Ø Daily Defect Follow ups Ø Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Ø Working closely with ICQA team and do the analysis of all unreconciled ASINs Ø Quick Completion Investigation and submission of reports Ø Loss prevention audits and recommendations if any Ø Surprise Checks and submission of reports Ø Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets.We are open to hiring candidates to work out of one of the following locations:Lucknow, UP, INDPREFERRED QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.Salary: . Date posted: 04/16/2024 10:23 PM
SLP COORDINATOR, INSLP
Amazon, Lucknow, Any
BASIC QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.DESCRIPTION The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon's FC in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø All the Control Room systems are functioning properly Ø Patrolling Observations & Corrective action and follow ups Ø Daily Vehicle Movements Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits Ø Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Ø Review of Manpower required at Frisking Points Ø Maintenance of Systems Installed at Frisking Area Ø Maintenance of Systems Installed at Frisking Area & Improvement Ø Surprise Check and reports Ø 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Feed backs from Shop Floors Ø Follow up & Completion of CAPA Ø Loss Prevention Audits 5. Scrap Disposal Auditing Ø Process Review & Necessary Improvements Ø No of Vehicle in & Out Movement Ø Surprise Checks and Scrap yards and report Ø Cross functional Team Audits 6. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Controlling of Access & Review of Access level Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report Ø Reports - Daily, Weekly & Monthly reports Ø Daily Defect Follow ups Ø Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Ø Working closely with ICQA team and do the analysis of all unreconciled ASINs Ø Quick Completion Investigation and submission of reports Ø Loss prevention audits and recommendations if any Ø Surprise Checks and submission of reports Ø Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets.We are open to hiring candidates to work out of one of the following locations:Lucknow, UP, INDPREFERRED QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.Salary: . Date posted: 04/18/2024 09:18 AM
SLP Specialist, INSLP
Amazon, Noida, Any
BASIC QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.DESCRIPTIONThe primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon's FC in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functionsTo Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization1. Security OperationØ Rationalization & Review of Guard ForceØ Profiling of Guard ForceØ Implementation & Follow-up of Security PlanØ Review of Post Site InstructionØ Reports - Daily, Weekly, Monthly, Half yearly and AnnualØ Security Team is ensuring that SLAs for all processes are being taken care ofØ All the Control Room systems are functioning properlyØ Patrolling Observations & Corrective action and follow upsØ Daily Vehicle MovementsØ Ensure all posts are 4M & 5S compliant2. Audits/CertificationsØ Keeping the plans & SOPs updatedØ Periodical Check of DocumentationØ Preparation of Documents for Internal & External AuditsØ Follow up on Lights, Hydrants, Emergency Exit door, & all accessreader ReportsNo of Employees entry / Exit thru Frisking PointsØ Review of Manpower required at Frisking PointsØ Maintenance of Systems Installed at Frisking AreaØ Maintenance of Systems Installed at Frisking Area & ImprovementØ Surprise Check and reportsØ 5S Audits of all Frisking Points and Implementation of suggested Points4. Process Improvement & Loss Prevention ProgramØ Process Review & Necessary ImprovementsØ Process ImprovisationØ Quarterly AssessmentØ Loss Prevention ReportØ Feed backs from Shop FloorsØ Follow up & Completion of CAPAØ Loss Prevention Audits5. Scrap Disposal AuditingØ Process Review & Necessary ImprovementsØ No of Vehicle in & Out MovementØ Surprise Checks and Scrap yards and reportØ Cross functional Team Audits6. Security SystemØ Ensure 95 % serviceability of all SystemsØ Ensure 100% Training of all security guardsØ Controlling of Access & Review of Access levelØ Hygiene Status Report & Operational Effectiveness of Security gadgets.Ø Preventive maintenance Schedule for all Security Gadgets & its ImprovementsØ Monthly Review Meeting with AMC Vendor and UpdatesØ New Projects & Completion reportØ Reports - Daily, Weekly & Monthly reportsØ Daily Defect Follow upsØ Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production7. Loss Prevention AnalysisØ Working closely with ICQA team and do the analysis of all unreconciled ASINsØ Quick Completion Investigation and submission of reportsØ Loss prevention audits and recommendations if anyØ Surprise Checks and submission of reportsØ Follow up & Completion of CAPA with regards to Concern areas8. Security Stores and AssetsØ Maintenance of updated Assets listØ Maintenance Schedule of Assets & Security GadgetsWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSGraduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics.Salary: . Date posted: 04/20/2024 09:09 AM