Sales Operations Manager Salary in India - PayScale

Job Number 24054823Job Category Rooms & Guest Services OperationsLocation Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Ensures that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed.Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer service by being readily available/approachable for all guests. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with GM & RD. • Ensures a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Ensures orientations for new team members are thorough and completed in a timely fashion.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:13 AM

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? We are looking for an HVAC Technical Sales and Operations Manager to support our Value-Added Partner (VAP) Channel (Indirect Channel) and other Channels in our Siemens Building Products (BP) group. As a Technical Sales and Operations Manager your primary focus will be to provide technical product sales, and application expertise related to the Building Automation Product Line. You will be responsible for consulting, training, and supporting Siemens Value Added Partners (VAPs) providing expertise and leadership in the successful and profitable engineering, installation, and commissioning service of the Siemens Building Automation Products. Your contribution to the success of the Building Products Business Unit will be by focusing on onboarding new partners using Siemens HVAC Portfolio, TALON, Desigo Automation product lines, BP Systems (BACnet / LON): Tridium Niagara, Gamma, Desigo, Climatix and legacy products along with a detailed understanding and experience with day-to-day Partner operations and in-depth job understanding (i.e., project management, engineering, commissioning, etc.). You will also provide technical sales assistance during discussions with either customers, contractors or specifying engineers to promote Siemens or help close sales. You will report to the Business Unit Head. Onboarding all Automation VAP partners, teaming with the territory sales manager. Providing updates and trainings and developmentsto VAPs in the application of new and existing products Reviewing, pre-qualifying and assessing new potential VAPs Responsibility is primarily tactical/operational in nature but greatly drives the success of the strategy. Responsibilities include: Independently manage partners to achieve profitable growth and volume requirements Present, promote, and sell Automation solutions to existing and prospective partners Establish, develop, and maintain positive business and customer relationships Develop partnerships with existing customers to increase their share of wallet while prospecting new partners to increase market share and exceed sales targets Develop a proactive response to customer needs and business priorities utilizing Siemens resources and operating in a time-efficient and organized manner Define strategies and business plans to increase market growth across the account base to meet or exceed sales targets Monitor sales activity and conduct regular reviews with partners Become a trusted advisor to our partners by demonstrating strong industry and product knowledge Perform to plan. Set weekly, monthly, quarterly, and annual sales goals for overall sales, sales calls, product mix/segmentation, new prospects, training, and many other sales metrics. Develop and demonstrate a strong understanding of the customer's business. Identify where Siemens can add value through our technology and solutions. Penetrate new markets or accounts, identify, and develop relationships with the key decision makers, uncover new business opportunities, recommend differentiated solutions, negotiate, and win new customers. Identify opportunities for replacing competitive solutions with Siemens solutions, qualify the opportunities, progress, and close. Effectively leverage internal Siemens resources to maximize win rate. Represent Siemens with our customers in a responsive, professional, proactive, and ethical manner that reflects well on our company and core values Engage at multiple levels with target customers Coordinate customer-facing and internal efforts to produce winning value propositions and proposals that win new customers and achieve or exceed business goals. Leverage best-in-class sales methodology to maximize sales potential Strong emphasis on disciplined usage of our Customer Relationship Management Software (CRM) and accurate weekly forecasting, monthly pipeline reviews, and quarterly plan. Maintaining a funnel of vertical market prospects to add Siemens automation solutions and products, optimizing current market conditions. Assist in developing and rolling out programs for the 3rd party solution partner channel. What will you need to succeed? Bachelor's degree or equivalent experience with a concentration in engineering. 5+ years' experience required in field operations or engineering role working with Value Added Partners or distributors. 5+ years of technical experience preferred, preferably in a field office in the HVAC industry. Ability to travel. Preferred qualifications: 5+ years of AutoCAD experience a plus. Solid understanding of the HVAC industry. Experience in an HVAC training role a plus. Proven communication and presentation skills. Self-motivated teammate with the ability About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. #LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/29/2024 02:48 PM

We are looking for a Sales Operations Leader to join our team and work with us at the center point of the growing sales within Grid Technologies, spearheading the implementation of the energy transition. You will report to the Head of Grid Technologies Sales for India.A Snapshot of Your DayAs the trusted partner to the Head of Grid Technologies Sales, you have the unique opportunity to shape and drive Innovation & Value selling, Sales Digitalization & Excellence, strategic growth initiatives such as vertical sales development, portfolio pushes, and pricing enhancements to increase overall market share, growth and profitability of Grid Technologies business. You play a key role in developing and implementing the sales strategy by coordinating and aligning with and across different regions, Execution Units, and Functions of Grid Technology. You are the interface between the regional sales areas and the businesses - understanding their business objectives and aligning them with the regional sales planning through recurring processes such as order intake planning, sales target agreements, and market intelligence updates. As a focal point, you provide valuable day-to-day support by facilitating swift clarifications or escalations and support the country organizations with operational sales reviews, harmonizing reporting structures, and pipeline reporting & analysis. Major responsibilities include: -Innovation & Value Selling • Value selling strategy for GT• Regional Sales Strategy• Key customers, Customer Satisfaction, NPS , Customer eventsSales Digitalization, Analytics • Owner for Salesforce (CRM), User Administration, Account Management• Sales Dashboards, Data analytics,• OI FC Pipeline quality• Sales Business Review • Sales Processes & AuditsSales Excellence • Budget Order Intake planning, Sales KPI• Sales Communication • Win / Loss and Lessons learned• Pricing / Margin trends How You'll Make an ImpactDefines and ensure implementation of regional sales strategy, policies and guidelines for Grid Technologies Sales in order to increase top and bottom-line targets with all kinds of potential customers and channels.Takes an active role by advocating for the Grid Technologies' interest showing long term commitment to increase and secure customer satisfaction out of developing opportunities into sustainable projects.Ensures accomplishment of strategic market research and account customer survey to identify respective strategic business opportunities.Defines key markets and supports definitions and indemnification key customers, in the assigned area of responsibility.Investigates and evaluates specific business opportunities for products / products bundle / systems/ solutions / service by analyzing mid-term investments of customers in the market.Drives and monitors key market development programs, vertical sales development, portfolio pushes, and pricing enhancementsDemonstrate a 'safety first' approach and live the Zero Harm culture: thinking & working safely, in line with organization & regulatory requirements.What You BringBachelor's degree in Engineering and/or Business in mechanical or electrical engineering.Excellent sales experience & knowledge of Grid Technologies equipment such as Power Transformers, Distribution Transformers and/or AIS/ GIS and good understanding about Grid Technologies industry>10 years' experience in capital equipment, solutions, and service business with a short to medium duration sales cycleCompetence related to sales, bid management and operational executionExcellence in sales planning, CRM utilization, enhancements (Salesforce), Data Analytics and business forecasting.Versatile interpersonal and influencing skills with the ability to prioritize and manage own time effectively to achieve targets, particularly in a multi stakeholder environment.High business results oriented and able to steer virtual teams coupled with excellent communication & presentation skills towards a structured, analytical, and responsible way of working.Ability to think outside the box, challenge the status quo and driving change with a hands-on attitude, organizes effectively, delegates responsibility and solves problems quickly.Willingness to travel regionally and on occasion globally to support the needs of the business and our customers.Who is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Grid TechnologiesOur Grid Technology business area enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.Check out this video to learn more about our Grid Technologies business https://www.siemens-energy.com/global/en/offerings/power-transmission.htmlOur Commitment to DiversityLucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.Check out this video to learn more about Siemens Energy: https://bit.ly/3hD9pvKRewards/BenefitsFuture growth potential in Sales / Strategy roles in the organizationPotential to grow in other business areas.Jobs & Careers: https://jobs.siemens-energy.com/jobsSalary: . Date posted: 03/31/2024 02:15 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.Location: 2710 Britannia Rd E - Cargo 2, Mississauga, ON, L5P 1B2 Job SummaryAs an Operations Manager, you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational and financial goals. You will provide guidance and motivation to subordinate unit managers, as well as ensure effective customer/client rapport is maintained.Now, if you were to come on board as one of our Operations Managers, we'd ask you to do the following for us: Conduct operation audits of regional units and design improvements to optimize financial performance and operational productivity. Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping. Ensure adherence to company sponsored retailing and purchasing programs. Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions. Develop realistic and accurate district forecasts; monitor development of realistic and accurate unit forecasts; ensure that each unit's financial performance meets the Company and client forecasts. Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans. Recruit for management positions; identify district training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates. Provide direction and support to Food Service Managers, for catering and restaurant sales from multiple avenues, to maximize client and customer satisfaction. Ensure a great culinary focused offer in the units. Think you have what it takes to be our next Operations Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment. Food safe certified. Proven financial management skills including ability to control product and labour costs. Strong motivator, mentor and leader. Very detail-oriented individual and a strong team player. Superior client relationship skills. Excellent communication skills (written and verbal). Can accommodate a flexible work schedule Knowledgeable in Microsoft Office. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/01/2024 04:12 PM

DESCRIPTIONYou will be responsible for planning and executing rail and air operations for North region. You will work closely with internal stakeholders including Fulfillment Centers, Sort Centers, Network Design, S&OP, Line haul and Last Mile operations team. You will collaborate with external stakeholders such as co-loaders, railways and carriers. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, managing carrier relationships and plan for any changes in network.Key job responsibilitiesMonitoring rail and air operations for North Region. Responsibilities include managing day to day execution, planning, network expansion and carrier management. Building relationships with carriers, and railways· Creation and management rail haul schedule on a weekly/monthly basis· Planning and scale up of capacities for peak sale events by working with central team and carriers· Supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders· Managing continuous improvement projects related to cost and efficiencyWe are open to hiring candidates to work out of one of the following locations:Delhi, DL, INDBASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience

DESCRIPTIONOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursWe are open to hiring candidates to work out of one of the following locations:Plainfield, IN, USABASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience- * Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. *Demonstrated problem solving skills and analytical skills *Excellent customer service skills, communication skills and interpersonal skills *Track record of meeting or exceeding department performance goals *A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. *Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Extensive experience in managing and generating business in Semi Managed/ Managed staffing solutions business. Maintaining great client relationships and consistent wallet share growth via farming and account management.Expertise in client Management, Stakeholder management and Strong Business Development acumen, along with experience in managing Talent Acquisition. Responsible to generating Gross Margin and Revenue at top level & bottom-line EBITDA.Provides strategic direction by developing short-term and long-term financial and operational goals Works on client retention and strategize the internal and external revenue. Get involved with other executive colleagues and departmental managers to implement plans and policies throughout the organization.Determines ways to reduce costs, increase revenues, and improve overall company performance. Engages in high-level negotiations to generate lucrative contracts or build beneficial relationships with companies and individuals.12+ years in leading sales/operations in staffing with a specialized focus on retail clientsMBA in Sales/Operations/Marketing preferredCurrent/preferred location to be Delhi

Your main focus will be on IndiaYou will be involved in setting up the processes and service levels to ensure smooth and effective sales processesYou will be involved in creating consistency and streamlining of the processes as well as be involved in resource planning to support SalesYou will be expected to continuously improve the efficiency of the support processes - leading to a better efficiency and enhanced quality of our services as perceived by our customersYou will work with cross functional and regional teams to positively influence and implement changes that increase efficiencies of Associates or processes and increase customer satisfactionAdditional ad hoc support requests as requiredBachelor degree or equivalent with Medical background or understanding of regulated marketExperience working with cross-functional teams and ability to build and maintain internal and external relationshipsStrong negotiation, verbal and written communication skillsAbility to read, understand and work with complex contracts and contract principlesAbility to derive hypothetical risk scenarios from proposed business transactions; ability to articulate the sameStrong attention to detail and organizational abilitiesAbility to function independently and in a self-directed manner, while at the same time within a highly cooperative team environmentProven ability to take initiative and judge situations effectivelyProven competence to achieve results accurately and within required time framesAbility to travel approximately 30%

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Housekeeping Operations Manager is responsible for the overall cleanliness, detail, servicing, resources, care and maintenance of all guestrooms. The focus and responsibility of this position is to ensure standardized training and documented systems are established, implemented and maintained for the Housekeeping department. The successful candidate will be responsible for developing the department, its colleagues and leaders.What you will be doing:Reporting to the Executive Housekeeper, responsibilities include but are not limited to: Establish goals, measurements and results for the departmentRecruit, coach and development department leadersPositively impact colleague satisfaction and guest experienceDevelop/update job descriptions, job task checklists and standard operating proceduresCoach, develop and manage the performance of the Housekeeping daytime supervisory teamMaintain all training documentation for Room Attendants and SupervisorsPlan, implement and track all deep cleaning and job cycle projects for guestroomsTrack and address all guest comments and concernsEnsure core standards are implemented and auditedAssist the coordination of scheduling, vacation planning and department productivity results to budgetAssist in the development, implementation of a preventative maintenance plan to ensure the quality and efficiency of departmental tools and equipmentEnsure a safe work environment is maintained at all times and that all colleagues are committed to working safelyMonitor/revise as needed, departmental health and safety tools including WCB and WHMIS training programs, policies and practices. Comply with all safety regulations and promote a safe work environmentParticipate in guest room renovation projectsMonitor and enhance department environmental initiatives and recycling programsAdminister departmental payroll processesComply with all department policies, procedures, and service standardsFollow and proactively promote all health and safety policies and initiativesOther reasonable duties as assignedQualificationsYour skillset includes:Previous management experience in Housekeeping is an assetPrevious leadership experience in Hospitality requiredProven ability to successfully lead and motivate colleaguesStrong organizational skills and the ability to maintain performance under pressureResults driven, with the ability to demonstrate initiative and work under minimal supervisionExcellent communication skills, both written and verbal Ability to effectively lead and engage a diverse and changing workforceWorking knowledge of relevant software (Property Manager, Outlook, Word, Excel)Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:07 AM

Job Number 24070121Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Ensures that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed.Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer service by being readily available/approachable for all guests. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with GM & RD. • Ensures a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Ensures orientations for new team members are thorough and completed in a timely fashion.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 02:44 PM