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Performance Manager Salary in Delhi - PayScale

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Marriott International, New Delhi, Any
Job Number 24060322Job Category Food and Beverage & CulinaryLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:53 PM
MANAGER II FINANCE
, delhi, IN
At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.PRIMARY PURPOSE/FUNCTION OF THE JOBKey business partner to oversee our companys indirect spend operations. The ideal candidate will have a strong background in finance, with expertise in managing indirect expenses and optimizing cost efficiencies. The Finance Manager will play a crucial role in analyzing spending patterns, identifying cost:saving opportunities, and implementing strategies to improve financial performance. This position offers an exciting opportunity to contribute to the financial success and growth of our organization.KEY ROLES and RESPONSIBILITIESIndirect Spend Management: :Support the management of all indirect spend categories including but not limited to marketing, IT, facilities, travel, and professional services.:Prepare regular financial reports and dashboards to communicate key performance indicators (KPIs) and insights related to indirect spend. Present findings to senior management and provide recommendations for improvement.:Collaborate with other departments such as procurement, accounting, and operations to align indirect spend initiatives with overall business objectives.Budgeting and Forecasting: :Develop, monitor, and manage budgets for indirect spend categories. Provide accurate financial forecasts and variance analysis to support decision:making.Cost Analysis and CCI: :Analyze spending patterns and identify areas for cost reduction and process improvement. Implement strategies to optimize indirect expenses without compromising quality or service.:Lead the validation of all Indirect CCI projects ensuring timely and accurate validation and reporting whilst working with cost center owners to demonstrate value delivery in P and L:Support and partner with factories, DCs and other Global functions in delivering CCI targets Business Improvement and development:Identify inefficiencies in current processes and procedures related to indirect spend. Implement changes to streamline workflows, increase efficiency, reduce costs, harmonize and standardize process and ways of working across indirect categoriesProvide leadership and guidance to finance staff responsible for indirect spend activities. Foster a culture of accountability, teamwork, and continuous improvement within the finance team.Control and Compliance:Takes accountability for ensuring the control environment within the Indirect area is robust and in line with corporate guidelines, SOX and local accounting GAAP.:Ensure compliance with company policies, procedures, and regulatory requirements related to indirect spend. Identify and mitigate financial risks associated with indirect expenses.Education: CAExp
Key Account Manager On Trade| West & North| 3+ Years| Alcobev
Michael Page, Delhi
Serve as the primary point of contact for designated key accounts.Understand client needs, preferences, and business goals.Build strong, long-lasting relationships with decision-makers.Regularly engage with clients to assess satisfaction levels and address any concerns.Act as a bridge between our company and local businesses, fostering The development and execution of effective strategies to entail target achievements.Identify growth opportunities within existing accounts.Act as the point of contact to the wider teams (sales, marketing, and operations) and Distributor to facilitate plans execution, revenue objectivesMonitor performance metrics and take corrective actions as needed.Stay updated on industry trends, market dynamics, and competitor activities.Conduct market analysis to identify potential areas for expansion.The successful candidate should:Have 3+ years of experience in the West/North region for alcoholic beveragesBe an MBA from a college of reputeHave an analytical and a entrepreneurial bent of mind