Technical Service Manager Salary in Indore - PayScale

Job Number 24066107Job Category Engineering & FacilitiesLocation Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required.CORE WORK ACTIVITIESAssisting with the Management of Engineering Operations and Budgets • Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. • Assists with ensuring regulatory compliance to facility regulations and safety standards. • Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations. • Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs. • Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. • Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. • Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan. • Assists with the development of project plans in accordance with renovation or new construction needs. • Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines. • Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. • Ensures fire crew has complete understanding of all procedures, equipment and alarms. • Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. • Conducts guest room and common area inspection to ensure guest satisfaction. • Inspects and evaluates the physical condition of facilities in order to determine the type of work required. • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and orders or purchases new equipment, supplies, and furnishings. • Manages parts and equipment inventory.Maintaining Property Standards • Ensures building and equipment licenses and certifications are current. • Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Establishes guidelines so employees understand expectations and parameters. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction. • Strives to improve service performance.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/15/2024 10:45 AM

Critical Path management:Full management and updating of the critical path with live interdependencies, ensuring there is a controlled approach to ensuring that the critical steps/milestones are delivered without workstream clashes that could impact the project delivery.Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholdersMonitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverablesCritical Steps/Milestones management:Full project life cycle ownership: successful project delivery will include full implementation ensuring that all key workstream owners are delivering their requirements within the project to achieve the critical steps/milestones aligned to the critical pathDelegate tasks and responsibilities to appropriate personnelProject Risk Management:Ensure full compliance to the company stage gate management process and Engineering Capital Project Management policy to establish a strong governance and compliance standard within the project development and implementation.Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.Understand interdependencies between technology, operations, and business needsParticipate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholdersAct as an internal quality control check for the projectManage ongoing quality control and participate in quality issue resolutionDefine success criteria and disseminate them to involved parties throughout project and program life cycleEnsure that projects and programs are proceeding according to scope, schedule, budget and quality standardsEnsure any new technologies/processes being proposed/implemented within the project are resources and managed within a framework to maximise successful integration.Effective Contractor control:Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestonesAssist in dispute, negotiation, arbitration, or litigation, as neededSupport formal/informal schedules with support of procurement and legal teams to manage the engagement contractDefine the Statement of Work and Specifications for the requested goods and servicesEffective Change/Issue controlDemonstrate a functional acumen to support how solutions will address the business goals while maintaining alignment with industry best practicesManage project scope and changesEffective Financial acumen/management on project cost controlsPrepare estimates and detailed project plan for all phases of the projectEstablish plan to procure adequate resources, where necessary, to achieve project objectives in planned timeframes and execute plan through stakeholder approval.Effective Communications (verbal, steering meetings, update reports, performance review meetings, etc)Report on project success criteria results, metrics, test and deployment management activities.Manage the day-to-day project activities and resources and chairs the project management team meetings, as required in team structure.Monitor staff performance and complete performance reviews as requiredDevelop, Manage and Provide status reporting regarding project milestones, deliverable, dependencies, risks, change requests and issues, communicating across leadership team as per business communications framework (Steering Meetings, Escalation reporting, Executive summaries, etc)Ability to apply and contribute to improving the company's Ways of Working (ECPM stage gate management/procedures, etc)Within the boundaries of RN Engineering project, be open to participate in the Engineering Capital Project Management maturity programme "PRICE", establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.Coach, mentor, motivate and supervise project and programme team where added value/learnings are identified Bachelor's Degree in Mechanical/Electrical/Civil12-15 years of experience in leading large Projects (15-20 M USD) in Food/Distillery/Sugar/Chemical/Pharmaceutical industryExperience in Greenfield projectsRecognised Project Management qualification, e.g. CAPM. PMP, PRINCE2, PMI Certified

Job Number 24067758Job Category Food and Beverage & CulinaryLocation Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 11:00 AM

Job Number 24067797Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupervise and coordinate operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: Bachelor's degree from accredited university or college in Environmental Health or Culinary. Related Work Experience: 2 to 4 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 11:00 AM