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Assistant Manager-Human Resources
The Ritz-Carlton, Pune, Any
Job Number 24055822Job Category Human ResourcesLocation The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Assists in establishing and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Assists in monitoring candidate identification and selection process. • Performs quality control on candidate identification/selection.Assisting in Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Assists with unemployment claim activity reports. • Attends unemployment hearings and ensures property is properly represented, as needed.Assisting in Managing Employee Development • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Assisting in Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Assisting in Managing Legal and Compliance Practices • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 12:24 PM
Assistant Manager-Human Resources
The Ritz-Carlton, Pune, Any
Job Number 24055822Job Category Human ResourcesLocation The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Assists in establishing and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Assists in monitoring candidate identification and selection process. • Performs quality control on candidate identification/selection.Assisting in Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Assists with unemployment claim activity reports. • Attends unemployment hearings and ensures property is properly represented, as needed.Assisting in Managing Employee Development • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Assisting in Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Assisting in Managing Legal and Compliance Practices • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/29/2024 09:39 AM
Assistant Director of Rooms
Four Seasons Hotels and Resorts, Whistler, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America's largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.About the role Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experiences are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Assistant Director of Rooms, works across the Front Office, Guest Services, Housekeeping, and Concierge departments to deliver an exceptional experience and leadership excellence.What you will doThe Assistant Director of Rooms will manage the staff and control the activities across the aforementioned departments . They will prepare and conduct performance evaluations in accordance with hotel policy and keep management informed on all progress of Rooms Division employees. They are responsible for ensuring that qualified personnel are hired and trained, and that all departmental personnel are well informed of the practice of the objectives and policies.The Assistant Director of Rooms will drive the Quality Assurance Program as well for the above-mentioned departments towards the goals of the Division and Resort, while enforcing and reinforcing standards compliance. Salary Range: $95,000-$105,000 annually What you bringA minimum of 5 years progressive leadership experience within the Rooms Division, ideally in a luxury hotel environment.A Hospitality or Business Degree is preferredStrong command of the English languageRequires attention to detail and problem solving skills, as well as a passion for customer service.What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Housing Allowance• Excellent Training and Development opportunities• Employee Travel Program; complimentary and reduced rates at other Four Seasons Hotels • Complimentary Dry Cleaning for Employee Work Attire• Medical, Dental and sick leave coverage • Complimentary Employee MealsSchedule & Hours:As our hotel is open 24/7, 365 days a year, we expect our Concierge to be flexible in working mornings, evenings, weekends, overnights, and holidays.Salary: . Date posted: 04/03/2024 10:00 AM
Assistant Restaurant Manager - INSPIRE Participant
Fairmont Hotels and Resorts, Calgary, Any, Canada
Company DescriptionJoin us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one and other on a daily basis.Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.What is in it for you:Employee benefit card offering discounted rates in Accor & Marriott worldwideCompetitive benefit program, including medical, dental, vision, retirement savings, and an employee & family assistance programDuty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness ProgramFood & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont PalliserLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Job DescriptionFlower & Wolf Restaurant & Bar, located in Sheraton Suites Calgary Eau Claire (managed by Accor under the Fairmont brand), offers locals and travelers a familiar yet refreshing restaurant and bar experience in a sophisticated space. As Assistant Restaurant Manager, your leadership and passion for top notch food & beverage experiences will drive outstanding operating results to ensure the venue is a great place to gather and an awesome place to work. As part of the INSPIRE program, you will spend 18 months learning the ins-and-outs of the Flower & Wolf Restaurant operation, as well as gain insight into our Food & Beverage division as a whole. This program offers you an opportunity to start your Accor & Fairmont career journey with the goal of enabling new and recent graduates to build your leadership foundation through meaningful experiences.What you will be doing:Lead the daily operation while ensuring high levels of guest satisfaction at all times Engage the team and drive a culture of service and hospitality to drive and exceed customer satisfaction scores, while ensuring service standards are metEnsure that ongoing training and performance management is taking place and that team members are being coached and held accountable for their dutiesResponsible for ensuring every employee is working effectively and efficiently as well as improving employee morale and employee relationsHandle guest concerns in a timely and professional way, while ensuring to follow up and pass on information accordinglyAssist in achieving financial targets through maximizing revenue and managing expenses and productivityAssist with systems, Open Table & Silverware POS, to ensure systems are maximized and utilized efficiently Ensure ambiance of restaurant and patio are well maintained and adjusted accordingly to time of day and/or seasonEnsure compliance to all local and corporate policies & proceduresQualificationsYour experience and skills include:Degree or diploma in a related field is requiredService focused personality is essential and previous food & beverage front of house leadership experience, minimum 1 year of leadership experience in a comparable setting is required SafeCheck Advanced Canadian Food Safety Certification is requiredComputer literate with knowledge of Microsoft Office; prior experience working with Silverware or a related system is an assetExcellent communication skills, both written and verbal Ability to lead by example and create a strong relationships within the team and hotel Results orientated, positive outlook, attention to detail with ability to work within a fast paced environment Ability to consistently stand and walk throughout shiftAvailable to work a schedule that reflects the business levels and needs of the venue/hotelAdditional InformationOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS#LI-AD1Salary: . Date posted: 04/17/2024 06:01 AM
Assistant Outlet Manager - INSPIRE Position (Full Time Contract - 18 Months)
Fairmont Hotels and Resorts, Edmonton, Any, Canada
Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionAssistant Outlets Manager INSPIRE Position (Full Time) Join our INSPIRE management training program which offers you an opportunity to start your Accor career journey with the goal of enabling new and recent graduates to build your leadership foundation through meaningful experiences.Specific Roles and Responsibilities That Create the Essential Fairmont Hotel Macdonald Experience:Our Inspire program offers an opportunity to be part of Fairmont Hotel Macdonald's Food and Beverage department in a supervisor position for a period of 18 months. This is a fantastic opportunity to learn and grow your careers in one of Canada's most iconic hotels. This individual will be responsible for supporting the outlets team and administration of many functions in a fast-paced department. Additionally, they will support and learn all functions within the department. You will achieve this through a series of three, six-month rotations. This will help you gain unparalleled experience to equip you for a bright future in Reservations upon completion of the program.What you will be doing: Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsRecruit, train, manage, mentor, lead and develop your supervisors and colleaguesEffective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeismWorking to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followedSupervise and support employees while ensuring service standards are maintainedMaintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flowsExhibits an entrepreneurial attitude towards the restaurant's operationConstantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risksResponsible for scheduling and daily payroll reportingEnsure constant focus on the venue's goalAssist to ensure the venue is managing within set budget guidelinesEnsure cleanliness and safety of the venueAct as a liaison between venue staff and other departmentsEnsure department holds regular communication meetingsPerform line duties as requiredWorking in a very fast pace environmentActively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include: Minimum 3 years' experience as a Leader/Supervisor in a fast paced high end restaurant requiredExcellent beverage and wine knowledge is requiredPrevious point of sale system experience requiredExperience with Unionized environment an assetComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideComprehensive wellness platform (LifeWorks) for employee mental health and wellbeing supportLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:07 AM
Assistant Director of Food and Beverage
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe perfect job for the person that wants to lead and engage 400+ colleagues & leaders, manage over 35m in revenue and help over 1,000,000 guests turn moments into memories. Reporting to the Director of Food & Beverage, this position is responsible for all areas of Food and Beverage. This includes the overall growth in guest satisfaction, colleague satisfaction and shareholder return. The successful applicant must continue to improve service levels that add to the Chateau's reputation as a recognized Food and Beverage destination. The successful candidate will be a 'hands on' leader and coach to all leaders and colleagues. Summary of Responsibilities:Directly responsible for the following areas in regards to guest satisfaction, employee engagement, shareholder return, and Health and Safety; five outlets, a coffee shop, and In Room Dining, and a large banquet operation.Ensure all outlets are compliant with Fairmont Hotels & Resorts Food & Beverage service standardsDevelopment, implementation and follow-up of various food and beverage projects such as point of sale systems, annual F&B goals and renovationsLead F&B outlets in the development of specific action plans to address areas of improvement identified in the hotel's employee engagement survey, guest satisfaction reports and monthly P&L statementsContinuously analyze the Food and Beverage operations to develop and implement new proposals positively affecting revenues, expenses, productivity and efficiencies.Assist in the annual planning of the F&B budget, implementation and regular monitoring Recruit outlet managers and support in recruitment of all Food & Beverage leadersOversee the opening and closing of seasonal outletsAnalyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profitsGuide and develop outlets managers while executing individual(s) succession plansWork with managers to ensure that the weekly forecast is completed accurately and in a timely fashionWorking with food & beverage leaders, oversee the continuous review and updating of service training and leadership developmentWork together with the Executive Chef on all areas pertaining to menus and food serviceDevelop menus, promotions and standards for all food and beverage operations.Responsible for attaining beverage cost of sales goals by oversee ordering, inventories and beverage controls for the entire division as well as maintain the development of the hotel's wine collectionBe an active member of the F&B operation committee meetings; be an active member in the hotel leadership group meetingsLiaise with all departments to ensure that there is clear communication and understanding between the departments and restaurants (Accounting, Front Office, Colleague services, Guest Services, etc)Point of sale system (Silverware) management at the "Champion" levelEnsuring heart and front of the house are clean and well maintained - maintain effective preventative maintenance program for all restaurantsRepresent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outletsBe an ambassador of the community and participate in local eventsMaintain a strong relationship with suppliers and negotiate the best possible pricesConduct regular research of direct competitionDevelop detailed design briefs for capital projectsOther duties as assignedQualificationsMinimum of 3 years F&B management experience in a department head level position an assetExcellent knowledge of food and beverage products, marketplace trends and service standards essentialComputer literacy required in POS systems, Word, Excel, Outlook, and Internet usageStrong organizational and administrative skillsHotel and Restaurant Management Diploma/Degree an assetSommelier certification an assetExperience in banquet and event planning an assetExperience in culinary and stewarding an assetStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:07 AM
Assistant Grounds Manager
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized on-site staff accomodationOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising the groundskeeping team, maintaining consistent and clear communication between the Grounds and Equipment Manager and the executive team within the hotel, maintaining high standards for outdoor areas. The ideal candidate has previous landscaping experience, strong leadership skills, and a commitment to safety and excellence.What You'll Be DoingPlan and design attractive and environmentally friendly landscape projects for summer operations which demonstrate an understanding of alpine horticulture and balance with the impact of the department's wintertime snow clearing and event operation.Prepared and capable of working in extreme weather and cold conditions (-50C or colder) throughout winter season.Plan and coordinate the construction of natural rink surfaces totaling 90,000 square feet (about the area of a Manhattan city block), an on-ground curling rink, and the main structure of the hotel's ice bar.Plan, coordinate, and balance seasonal events (Ice Magic carving competition, Pond Hockey Tournament, Ice Bar and Ice Castle build, other events as needed) with an understanding of their operational and environmental impact.Effective planning and use of resources - expense management and budget controls.Colleague performance management, development - including selection and training.•00 % accident-free workplace - with safety a proactive part of getting the job done.Exterior property facilities maintained allowing for Colleague and Guest safety - giving attention and having the foreknowledge of seasonal environmental dangers, including safety procedures for operating on natural ice rink surfaces, operation of heavy equipment through crowds, overhead roof hazard clearing.Strategy developed for winter removal of snow and ice, including work at height requirements and natural ice rink snow clearing safety.Development of standards - operating procedures and service policies that address the needs of all Guests and Colleagues.Ensure compliance with the collective bargaining agreement and work with the CAW in establishing a working relationship.Maintenance and effective use of hotel grounds equipment and vehicles - proficiency and capable of training effective operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads, pathways).Contribute to hotel leadership team through networking, attendance at Leadership meetings and informal gatherings.Advertise and educate all Colleagues on grounds activities impacting the hotel.Assistance in the set up and removal of outdoor activities year-round.Environmental practices to be an everyday part of how the Grounds Department works.Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program.Adhere to all environmental policies - interpreting and clearing wintertime hazards, performing lawn and garden care, while adhering to the strict environmental policies with the National Park system.Coordination with other departments of the hotels for the functions and other jobs as assigned.Arranging yearly training for the staff.Developing and executing the effective plan for equipment and vehicles repairs under the department's use.Arranging and coordinating maintenance and preventative maintenance for all vehicles and equipment under the hotel's use.Other reasonable duties as assigned.QualificationsExcellent communication and interpersonal skills.Knowledge of equipment operation and maintenance.Strong organizational and leadership skills.Ability to work outdoors in various weather conditions.Commitment to environmental sustainability.Previous experience in groundskeeping, landscaping, vehicle maintenance or related field.Valid Alberta driver's license with recent abstractStrong problem-solving skills, analytical and strategic thinking is a plus.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:04 AM
Assistant Store Manager, Lake Louise
Fairmont Hotels and Resorts, Fairmont Stores, Any, Canada
Company DescriptionWe have stores in the most beautiful, picturesque locations in Canada including Quebec City, Banff, Lake Louise, Jasper and Victoria. Our Distribution Centre and our Canadian Online Webstore is located in Canmore, Alberta. Our primary goal is to cater to the needs of the guests that visit the properties that we are located in and to provide an ongoing memory that they will cherish for years to come.Job DescriptionAssistant Store ManagerAs a member of our leadership team, you will be responsible for creating the optimal employee experience for our colleagues to ensure they feel: valued, empowered and engaged in their team. It will be your responsibility to not only lead others, but also yourself and the business. What you will be doing:Engaging with customers and practicing the Fairmont Stores Selling StandardsTraining, motivating and engaging colleagues with the ability to inspire and create a passionate teamAchieve or exceed monthly sales targets and year end budgetsInventory management and merchandising, maintaining the cleanliness of the StoreQualificationsYour experience and skills include:3+ years of previous Retail Management experience requiredProven ability to lead and engage a team and take direction from Store ManagerDemonstrates initiative to achieve financial goals, should have a self starter attitude to make those goals a reality.Professionalism, selling skills and attention to detail should be some your top qualities.Physically fit to stand and walk for the duration of the shift, maintain appearance of the store, able to lift 25-40lbs and climb three step ladder.Ability to communicate effectively with guests, colleagues and other stores.What is in it for you:Subsidized staff accommodation provided on-site for full time statusCompetitive extended benefits package including medical, dental and vision for full time permanent statusEmployee benefit card offering discounted rates at Accor worldwideStaff Discount with Fairmont StoresOpportunity to develop your talent and grow within Fairmont Stores and across the world with AccorAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. Fairmont Stores is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:01 AM
Assistant Outlet Manager
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Chateau Lake Louise is seeking a dynamic Assistant Manager for one of our iconic dining outlets. This position will suit an ambitious individual who is looking to grow in our hotel F&B operations, and lead our restaurants into becoming the dining destination of choice. Turn your exciting career into an exciting life.What you will be doing:Offer professional, friendly and engaging service to guests and colleaguesDevelop and enhance Fairmont service standards through disciplined administration of departmental proceduresMaintain effective working relationships and clear communication with colleagues and leaders in the restaurant and other departmentsLead a team in all aspects of the outlet's operations and ensure service standards are followedRespond to guest concerns in a professional and timely mannerAssist in recruiting, on boarding and training employeesMaximize revenue by implement strategies, practices and promotionsInspire the ongoing professional development, performance, growth and satisfaction of all team membersWork with the kitchen, stewarding and all leaders to promote teamwork as a strong component of the daily service cultureAssist with the development of menus, wine lists, service delivery and standards of F&B operationsAssist with staff scheduling to ensure appropriate allocation of resourcesEnsure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, décor, and service flowEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesCarry out any other tasks as assignedQualificationsYour skillset and qualifications include:Previous F&B leadership experience requiredWorking knowledge of point of sale systems (ideally Micros), and Microsoft OfficePossession of a degree or diploma in a related discipline preferredSelf-motivated, with the ability to make effective decisionsDemonstrates initiative, and the ability to multitask and work with minimal supervisionAbility to maintain high service levels under pressurePhysically fit to lift trays repeatedly, stand and walk for the duration of the shiftYou may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:00 AM
Assistant Director of Engineering
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionWorking in a dynamic and ever challenging environment, the Fairmont Chateau Lake Louise is looking for a leader who can support the maintenance and grounds teams and meet the needs of a historic property. Proven ability to build working relationships, results oriented, and natural problem solver are a few of the traits most suited to this position.What you will be doing:Reporting to the Director of Engineering, this position is responsible for assisting in:Administering the Maintenance Department towards the attainment of hotel and department goalsApplication of Company and department standards and attention to detail.Coordinating the Preventive Maintenance Program for guest rooms, public areas, and safety systems; working closely with the Rooms Division, Food & Beverage Departments and other departments.Preparing and controlling the annual maintenance budget and Capital Plan.Monitoring the Hotel's Energy Management system supervising and directing maintenance staff in the operation and maintenance of the mechanical and physical plant.Ensuring prompt and/or immediate response to maintenance requests from our guests, employees, and management of the Hotel.Recruiting, scheduling, payroll, performance appraisals and reviews, training and development of all maintenance staffResponsible for departmental health, safety, and WHMIS training programs, and thorough WCB compliance; and a key member of the Hotel's emergency response team.Active participant in various Committees, and within Hotel operations at large.The coordination and management of outside contractors for items such as elevators, refrigeration, waste disposal, etc.; sourcing of appropriate suppliers, preparation of purchase orders, facilitation of supplier negotiations.Ensures hotel compliance with all municipal, provincial, federal and Parks regulations relating to operational functions, fire and safety programs.Actively participates in the Hotel's Energy Management, Occupational Health & Safety, and Environmental programs.Lead and support a diverse team in the operations and maintenance of the hotel including: general maintenance, HVAC, kitchen repairs, carpentry, electrical, plumbing and groundsBe available on an 'on-call' basis during off hours for emergency situationsAvailable for union agreements and disputesRequired to be available for emergency response purposes.QualificationsYour skillset includes:Being a team player and team builder.Minimum of 5 years' supervisory/leadership/project management experience, preferably in the hospitality sector.Engineering degree/diploma and/or valid trade qualifications required (Journey Electrical, Plumbing, or Refrigeration) with both hands on and management experience. Journeyman Refrigeration trade is preferableClass 4 Power Engineering certificate, being able to run the boiler plant will be an assetKnowledgeable in all regulations such as building codes, fire and health department requirements, etc.Excellent interpersonal, written and verbal communication skills * highly organized, results oriented with the ability to be flexible, and to work well under pressure, strong level of initiative required.Must be computer literate and familiarization with computerized maintenance systems is an asset.Must lead by example by displaying a high standard of performance with the ability to communicate these expectations to the team to achieve above expectation results.Must be highly safety conscious and actively involved in maintaining a safe work environment throughout the HotelHours of work and days off will vary according to business demands.Experience in a unionized labor setting an asset.Additional InformationVisa Requirements: Applicants must be legally authorized to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/18/2024 10:08 PM