Digital Account Manager Salary in Hyderabad - PayScale

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Software Development Specialist to join our team in HYDERABAD, Telangana (IN:TG), India (IN).:Should have strong Mainframe skills (8+ years).:Working knowledge in COBOL, MANTIS, JCL, VSAM, DEBUGGER, CHANGEMAN, TSO/ISPF, REXX, DB2.:Good knowledge in Life insurance domain with preneed insurance and in Annuities.:Experienced mainframe professional dedicated to providing high quality services and well versed in Analysis, Design, Enhancement, Maintenance, Testing, implementation, and Production Support of systems.:Analyse Business requirements, Design, develop solutions, Test, and implement onApplications in Life, Annuity, and preneed functional domain.:Analyse and propose improvements to the existing business processes:Provide technical solutions and architectural support:Work in the Support team and development to provide better results with minimal turnaround time.:Identify new opportunities / assignments that contribute to the growth of the account and work on POC.:Analyse business needs and software requirements to determine feasibility of design within time and cost constraints.:Providing user support, analysing, and extracting the reports of the details requested by the clients.:Provide post implementation support to the client.:Discussion about the future projects and requirements and providing estimates for the development activities in the upcoming projects.:Interaction with the clientsusers for the issues in the existing system and providing gap analysis and solution for the enhancements in Mainframe Application:Interaction with the business users and onsite PMOs to identify the business flow of the channels:Analysis on the daily night batch cycle to optimize the batch runtime.:Develop, document and revise procedures for development and testing with quality standards.:Review the development artifacts to ensure quality deliverables to successive phases.LI:INPASAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Helpdesk Service Desk Analyst. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Helpdesk/ Service Desk Associate to join our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work in a team environment in an external client facing capacity in support of ttec Digital’s large enterprise customers. What you’ll bring to us: • You will be responsible for taking incoming e-mails, calls and service requests from customers • Document client requests in Service Now and escalate requests to internal Escalation Engineering teams • Client connectivity / remote access tools • Desktop server application support Basic incident and change management What skills you’ll need: General helpdesk / NOC experience preferredPrior customer service experienceKnowledge of MS Office Suite: Outlook, Word, ExcelAbility to follow documented processes and methodologies Ability to work possible shift schedules of 8-10 hours in support of a 24 hour, 7 day a week

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We'll open up endless possibilities for you to do just that; make the important things a reality!What you would be doing?Responsible for achieving the assigned order income target for LV MotorsOrder acquisition from Direct / Indirect customers (through Channel Partners) inthe assigned region.Plan, develop and achieve business targets in End Users, EPC & OEM segments.Should be able to identify new business opportunities from new markets & segments.Systematic sales approach, support CRM process and ensure the Data Quality, market transparency .Effective account management of Top Retention and Conversion Customers.Drive product promotion initiatives through in-plant customers seminars, exhibitions, other initiatives.Enhance effectiveness of channel partners by engaging them in competence enhancement and promotional eventsEnhance Net Promotor Score by enhancing overall satisfaction of customers.Should possess sound technical knowledge and important soft skills like -effective communication & articulation, sales attitude & Growth mindset, etc.Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We'll open up endless possibilities for you to do just that; make the important things a reality!What you would be doing?Responsible for achieving the assigned order income target for LV MotorsOrder acquisition from Direct / Indirect customers (through Channel Partners) inthe assigned region.Plan, develop and achieve business targets in End Users, EPC & OEM segments.Should be able to identify new business opportunities from new markets & segments.Systematic sales approach, support CRM process and ensure the Data Quality, market transparency .Effective account management of Top Retention and Conversion Customers.Drive product promotion initiatives through in-plant customers seminars, exhibitions, other initiatives.Enhance effectiveness of channel partners by engaging them in competence enhancement and promotional eventsEnhance Net Promotor Score by enhancing overall satisfaction of customers.Should possess sound technical knowledge and important soft skills like -effective communication & articulation, sales attitude & Growth mindset, etc.How do you qualify for the role?Candidate with an Engineering Degree in Electrical with 3-8 years of Sales and channel handling experience preferably in LV MotorsWe would be happy to welcome you to our Siemens Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon.You will be performing this from Hyderabad, Telangana location, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.Salary: . Date posted: 04/13/2024 08:35 PM

BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.Role involves driving Seller growth in Singapore Marketplace and requires one to operate in Singapore timingsKey job responsibilities• Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon• Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.• Working with Sellers to improve operational aspects of their business in providing a great consumer experience• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets• Must be curious to learn Querying data using SQL and Advance Excel to independently report and present metrics.A day in the lifeDrive greater selection and revenue for Amazon Singapore marketplaceWork with stakeholders from multiple regions to streamline and deliver the business impact intended from the roleExplore areas to improve our processes and work with high autonomy and ownershipCurious to learn Querying data and Advance Excel to independently report and present metricsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/16/2024 10:23 PM

Are you an Agile team expert with a knack for planning and documentation? We're looking for someone who thrives in a fast-paced environment, excels at organizing large-scale projects, and is passionate about delivering high-quality products. This role in our newly established team requires superior communication skills, a strong background in Agile product development, and a keen attention to detail.We are seeking someone who is passionate about delivering high quality products with an intense attention to detail to be a part of a newly established team. The ideal candidate will have a background in Agile product development with knowledge of best practices for road mapping and stakeholder communication. This position requires superior communication skills and a love for documentation.As a Product Delivery Manager within Card Data, you will be responsible for guiding the development of product visions and strategies, managing the product development lifecycle, building cultures of collaboration and driving the execution of business critical strategic initiatives. You will leverage your knack for planning and eye for quality as you shepherd our product development pipelines towards our ambitious goals. You will use your superior communication and documentation skills to ensure our rapidly evolving development work maintains a high level of transparency and alignment with our stakeholders.Job Responsibilities: Program Planning - Lead the effort in quarterly planning and release roadmaps. Manage initiatives towards their milestones but also keep an eye on the big picture. PDLC Management - Maintain a clear focus on our product development lifecycle documentation framework and ensuring the flow from ideation to discovery to development remains clean, clear, and concise. Develop and track product roadmaps tying them back to well-defined epics and stories. Cross Impact Management - Communicate regularly with our primary stakeholders and manage high-level dependencies. Advisement - Guide and advise senior leadership in defining, communicating and amplifying product vision, goals and strategic themes. Project Management - Assist in complex, cross-functional work throughout the product development lifecycle from inception through launch; Set the right expectations with stakeholders, see around corners, anticipate and mitigate risks.Required qualifications, capabilities and skills 10+ years of experience working in product delivery, program management, or similar domain area. Bachelor's Degree in Quantitative Business or STEM related field. Experience with Agile methodologies, product development lifecycles (PDLC), and software development lifecycles (SDLC). Technical ability to understand and explain product and data strategies to business audiences. Adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results driven environment Superior communication skills - oral and written. Independently driven, tenacious, and hard working.Preferred qualifications, capabilities and skills Master's Degree in STEM related field. Experience with data, data analytics, and data products. Experience in technical program management.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/10/2024 10:28 PM

The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.LRCO is capitalizing on the firm wide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.The Project Manager will be a member of LRCO's Shared Components Area Product team leading cross-functional project teams to deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity. Job Responsibilities Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members. Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating. Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements. Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs Proactively manages scope changes and project risk Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.Required qualifications, capabilities and skills The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget. The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication. The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members. The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions. Proven ability to create and present crisp, and clear presentations to senior management. Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects Advanced proficiency in MS Office, including Excel, Project, and MS Teams. (SharePoint and Lucid experience ) In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:27 PM

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in the Chase Auto Servicing and Collections Product team, you work to enhance and optimize the way products are delivered to internal and external customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analyticsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.Salary: . Date posted: 04/22/2024 10:26 PM

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role.We don't need superheroes, just super minds!• To identify and evaluate market potential for SI EP products (LV switchgear products in market terminology) in assigned territory and in the defined set of customer base. Generation of business from new customers & from competitor accounts.• Manages business development activities, aligns sales strategies, and grows business opportunities from new and existing market segments and channels for the assigned market.• Responsible for Identifying, qualifying, and leading opportunities to bring revenue for the above products from PB, EPC & Contractors from Retention & Conversion of business from Top accounts.• Should have an engineering degree, preferably in Electrical & Electronics.• 5-7 years' experience in sales. Knowledge of the above products or customer segments will be an added advantage.• Should possess the high initiative to push channels and customers to derive higher growth.• Ensure customer satisfaction. Maintain successful business relationships with channel partners and customers.Areas of ResponsibilityBe responsible for assigned business targets for the year and strive to meet the same. Plans for Order Intake forecast for every month for the assigned markets and ensure meeting the same.Plans for and ensures the implementation of business strategies for assigned customers. Keep regular track of the progress on each strategy and strive for positive results.Contributes to the continual growth of the business through the development of new customers/ new markets.Maintain qualitative Market data and opportunities in the Sales tool. Regular reviews of the sales tool report. Sales systematic & reporting in CRM tool. Maintain qualitative Market data and opportunities in Sales tools. Regular reviews of the sales tool reportAttend and participate in customer team Meetings and communicate regularly.Promote LV Switchgear product portfolio to customers through Presentations vide Seminars, WebinarsPossess Market Intelligence wrt Market trends, product portfolio, market segment, and competition from the assigned market.WE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU? We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrowFind out more about department at: http://www.siemens.co.in/about-us/siemens-financial-services-equipment-financing.htm and about Siemens at: www.siemens.com/careersSalary: . Date posted: 04/22/2024 02:53 PM

DESCRIPTION*Minimum B2.2 level Italian Language Certification is Mandatory, C1 preferred*Work Timings - Monday to Friday; European Timings(12:00 PM - 9:00 PM IST)The EU Transparency team is a start-up team within Amazon that will be responsible for launching and establishing the Transparency service for consumer brands in EU. The role will own building strategy for the function, interface with EU Sales and business leaders, work closely with product teams to drive product development that matter to our Sellers, and own delivering results through an extended team of Account Managers. The successful candidate will have to thrive in an ambiguous environment. Candidate should be able to influence and work with multiple internal teams, and develop processes and mechanisms that are scalable, and improve Seller Experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Since this is a relatively new space for Amazon, and an emerging industry, you will be dealing with some ambiguity and convincing brands to become early adopters of our service. As a strategic contributor to the Transparency team, you will have the opportunity to dramatically accelerate adoption of Transparency by applying sound sales practices, inventing and simplifying job functions, and training your peers on best practices for efficiency. Key job responsibilities- Recruiting Sellers and managing Seller relationship by championing their needs at Amazon - Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers - Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams - Working with Sellers to improve operational aspects of their business in providing a great consumer experience - Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships - Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targetsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- Italian Certification: B2.2 and above level. Excellent communication skills in written and oral Italian

DESCRIPTIONThe central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the place for you.The business analyst is responsible for driving deep insights about Leads Management and driving continuous improvement using the data. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with program managers, business intelligence engineers, data scientists and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.Key job responsibilities• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingA day in the life• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingAbout the teamLeads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globeWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- 3+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Ability to work with IT systems, analyze large amount data. Knowledge on data tools like MS Excel, SQL to prepare, track and report the WBR/MBR metrics. Perform data analysis on need basis- 3+ years of experience in handling live projects/programs end to end, by owning the delivery and reporting- Bachelor's degree required, MBA is a plus- Communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner- Interest in e-Commerce/Online business- Ability to achieve results independently in a fast-paced, challenging environment and passion for delivering great customer experience- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellence- Experience analyzing data and best practices to assess performance drivers- Experience in an analytical, results-oriented environment with external customer interaction- Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise mannerPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- E-Commerce experience preferred- Previous responsibility for strategic development, product management or product marketing, revenue targets and quotas is desirable- Experience of CRMs e.g. Salesforce, sales and marketing automation tools- Experience of working on projects with global stakeholders- Experience in an analytical, results-oriented environment with external customer interaction- Knowledgeable in a variety of strategies for querying, processing, persisting, analyzing and presenting data. SQL knowledge. Maintain and refine straightforward ETL. Create and populate data structures using one or more schema definition languages (e.g. DDL, SDL, XSD, RDF). Write secure, stable, testable, maintainable code with minimal defects- 3+ years of relevant experience in a data analyst or statistical analysis role (can work as internal BA/BIE for team)- Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau, PowerBI, Quicksight