Project Trainer Salary in Hyderabad - PayScale

BASIC QUALIFICATIONS• Bachelor's degree or significant college course work, in communication, education or related field•• Experience successfully managing a team and supporting their success and growth• Demonstrate success and experience with planning, creating, implementing and delivering training• Communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers• Experience collaborating with global stakeholders, SMEs, front-line managers and front-line employees• Knowledge of learning and training practices• Ability to use multiple learning methods and link appropriate methods with subject matter experts• Experience working with remote teams• Business English skills both verbal and written, as it's required to work with English language data training and learning• Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)• Project/program management and organizational skillsDESCRIPTIONTraining organization accelerates learning and continuous improvement of AGI-DS Operations. We do this by creating, managing, and delivering standardized, globally accessible, content across all skill levels. This enables to deliver high quality data labelling through the consistent understanding and application of procedures, and create network resource flexibility to meet customer demand.We are seeking a Training Manager to join our Training team in IndiaIf you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.Key job responsibilitiesKey job responsibilitiesWe are seeking a Training Manager to join our Training team.If you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.As a Training Manager, you must be capable of:• Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information• Working with Operations stakeholders to identify target audience training needs and deliver learning modules against required training timelines.• Managing a team of site trainers and coordinating, planning workflow training modules such as new hire, cross training, launch trainings for new services, and other specific trainings as necessary.• Identifying site-specific knowledge gaps through observations, focus groups, quality checks, and data analysis and propose specific training topics based on findings.• Monitoring, tracking and reporting on training completion and success metrics.• Serving as an training subject matter expert (SME) to advise trainers on training organization and presentationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Learning/training certification in eLearning• Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (CPLP, CPT, PMP, etc.)• Demonstrated working knowledge of eLearningSalary: . Date posted: 03/29/2024 09:20 AM

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a SAP Material Management Consultant to join our team in Hyderabad, Telangana, India.Responsibilities: Our SAP MM Leader will lead a team chartered with the implementation of SAP S/4 HANA and SAP ECC. Duties include but may not be limited to::Educate local teams on basis SAP Materials Management functionality, and SAP in general.:Refine Materials Management process scope, identifying any gaps when necessary.:Perform system demonstrations designed to showcase the existing standard SAP functionality and secure buy:in from customers, while identifying any gaps, and/or requirements.:Translate local business requirements into related configuration requirements and perform system set:ups in SAP to meet customer requirements.:Identify any Reports, Interfaces, Conversions, Enhancements, Forms, Workflows and/or any other development objects necessary to bridge requirements with SAP functionality through the creation of Functional Specification documentation. Interface effectively with developers to translate Functional Specification documentation into Technical Specifications and the development of technical designs:Identify local security requirements and work with Security staff on the creation of security profiles necessary to support local needs:Perform field and value mappings associated with data conversion efforts:Perform demonstrations of the updated system, post build (Configuration and Development) activities to showcase the incorporation and validate localization requirements:Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing:Work on the development training materials incorporating requirements and deliver end user training or train the trainer workshops according to the training plans/schedules:Provide subject matter expert support during cutover and go:live activities and perform tasks assigned as part of cutover plan and schedules:Provide support post go:live and resolve post go:live issuesYears of Experience:Requires 6+ years of experience in SAP S/4 HANA and/or SAP ECC configuration and testing activities, specifically in Materials Management processes:Multiple (over 4) SAP implementation full life:cycle experience:Project Management and Team Leadership experience:SAP ECC / S/4HANA MM Configuration and testing experienceEducation and Certifications:Undergraduate degree or equivalent combination of education and work experience.Skills:Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly Materials Management processes:Solid analytical / problem solving skills:Ability to evaluate IT and business challenges from a broad perspective.:Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources.:Strong client service attitude:Strong organizational and time management skillsAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job The Director, Asia-Pacific (APAC) Business Information Security Office is a key leader in shaping WBD's Global Information and Content Security (GICS) strategy, policies, and standards across the globe. This individual will provide cybersecurity support and leadership through APAC as WBD increases its technical and business footprint within the region . This critical role will help to ensure that technical security controls are implemented and working effectively across business and technology operations, acting as a bridge between the business, technology, and GICS teams, to ensure consistency across strategy, risk , technical security direction, prioritization of cybersecurity efforts, incident response and delivering outcomes on our cybersecurity p rogram . This Director role is responsible for maintaining a strategic relationship within the region, provid ing constant feedback to GICS leadership on the coverage and effectiveness of cyber security controls within APAC.This position will report to the Senior Vice President, Cybersecurity Program Execution, Compliance and Risk Oversight . J ob Responsibilities Strategic Business Partnership Act as a link between APAC operations and our centralized cybersecurity functions, ensuring that security initiatives are aligned with business goals and priorities.Promote corporate cyber security awareness activities and implement security awareness concepts locally, customizing communications to be suitable for the business.Lead the adoption and enforcement of GICS policies and standards across APAC. Technical Security Delivery Serve as a technical cybersecurity subject matter expert (SME), providing multi-disciplinary knowledge, skills, and experience in cybersecurity domains for APACWork with technology leadership, GICS, and all IT Service Owners to generate appropriate communication , process, and education plans to ensure both IT and Business leaders are aware of the overall cybersecurity posture within APAC.Maintain a solid understanding of assigned business lines and supporting infrastructure to effectively handle the threat and risk landscape.Support security operations and other teams in the identification, investigation, and mitigation of cyber security incidents.Work with all GICS leadership management team to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security). Handle security exceptions for Global news operations, ensuring proper documentation, approval, and review processes are followed.Partner with other GICS leadership to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security) throughout global news operations . Compliance and Reporting Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption to the business unit.Collaborate and support with corporate functions including Internal Audit, Legal, Privacy, Procurement, and others to ensure that WBD maintains a strong cybersecurity posture.Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption. The Essentials Executive presence, technical security expertise , business acumen, communication skills and alignment focus.Being accountable, project driven, results oriented, willingness to be constantly learning new things, open minded, ability to articulate sometimes complex technical security topics and articulate risks in a language that the business finds meaningful and use that information to make more informed decisions.12-15 years of experience in a technical security environment, with 6-8 years in a supervisory or management role.Solid knowledge of various regulatory requirements and information security control frameworks (ISO, NIST, PCI, GDPR, CCPA, SOX).Strong understanding of audit/risk management methodologies and regulatory requirements pertaining to information security, privacy and/or data securityHands-on experience with security practices such as security incident response and risk management.Exceptional verbal and written communication skills, specifically the ability to communicate within the context of the intended audience, whether that be senior executives or highly technical engineering resources.Good understanding of Industry trends and emerging threats.Experience in leading projects leveraging global teams with matrix resources.Extensive experience in the information security field designing and implementing enterprise security solutions in a global context.Should possess proficiency in the technical aspects of cyber security, such as:o Cloud infrastructure and concepts, specifically the security aspects thereofo Application security topics such as the OWASP top 10.o SIEM & logging toolso Vulnerability Management and EDR/XDR toolsets.o Network and Compute architectureso Identity & Access Management and Privileged Access Management The Nice to Haves Bachelor's degree in computer science, Engineering, or other related discipline preferred or 1 2 + years of previous technical security experience, e.g., architecture, engineering, or InfoSec Director level.Security certifications are a plus (CISSP, CISM, CISA, SANS, etc.) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:50 AM

BASIC QUALIFICATIONS - 2+ year of experience in training, classroom instruction, or related experience; preferably in a contact center environment - Expertise developing, planning, implementing and assessing training; - Demonstrated experience developing training materials, job aids and online tutorials; - Good communication skills for the purpose of knowledge transfer and skill development; - Good coordination and organization skills;- Passionate about adult Learning; striving to provide the perfect Trainee experience- Extensive expertise in cultural and soft skills relevant to a contact center environment; - Competent user level of Microsoft Office tools (Word, Excel and PowerPoint); and- High Level of Ownership and Self-DriveDESCRIPTIONAmazon is looking for a Trainer who is committed to delivering a high quality classroom experience for Specialists on the Account Health Support team. This role requires a Customer Obsessed individual who can bring the energy and enthusiasm required to be successful in an adult learning environment. If you are passionate about teaching others, excited by the challenge of developing Amazon's employees in a dynamic and ever evolving space, this is the right role for you.The AHS Trainers are responsible for delivery and coordination of new hire, cross-skill, continuous education, and process change trainings for our Specialists. This role coordinates directly with AHS Operational Leadership, Specialists, Program Managers, Subject Matter Experts, Quality Auditors, other Trainers etc., to ensure all trainings are conducted on-time and with sufficient resources and facilities. Training delivery will include facilitating a blended learning model of classroom lecture, individual and group hands on sessions.The first impression for all Specialists joining the Account Health Support team - professional, consistent and enthusiastic presentation is critical in this role. Foundational to success will be having the confident communication required to capture the attention and focus of up to 25 students in an adult learning setting.Key job responsibilities• Coordinate training sessions based on site needs;• Conduct Daily 1 to 1 sessions with trainees;• Track and providing weekly debriefs and reporting to the AHS Leadership Team;• Documents feedback and audit results to help the Leadership Team identify strengths as well as area of opportunity;• Contribute to additional training projects as required;• Understands workflow and daily production goals;• Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve;• Maintains a positive attitude and presence on the floor;• Facilitates and presents to groups of up to 25 people in a class, including participants at the managerial level;• Act as an effective people manager during mentored production periods during training.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS - Experience in a technical training role; - Training experience specific to a contact center environment; - Bachelor's degree or significant college course work, in communication, education or related field; - Experience working with Learning Management Systems (LMS).Salary: . Date posted: 04/04/2024 10:19 PM

As a BI Tools-Tableau/Alteryx/ThoughtSpot Data Analyst, you should have a demonstrated ability to design engaging and interactive business insights dashboards using Tableau/Alteryx/ThoughtSpot and possesses the knowledge and experience on data visualization best practices, with a focus on enhancing user interaction and user experienceTableau/Alteryx/ThoughtSpot Data Analyst/Developer Responsibilities:• Analyzing the data so as to identify trends and share insight• Communicating with users to analyze historical data and identify KPI• Restricting data for particular users with the help of User filter• A solid understanding of SQL and rational database• Should be familiar with Python language.• Should be able to generate pivot tables, macros and data visualization in MS-Excel.• Create interactive filters, parameters and calculations for preparing interactive dashboards in Tableau.• Recognizing areas for automation• Have the confidence to work cross-functionally with various departments including business stakeholders and technical personnel to exchange ideas.Successful candidate will also have:• Ability to learn quickly and see "the big picture"• Ability to provide directions to team and take ownership on the applications/project• Ability to multi-task, prioritize and manage technical issue• Proven ability to rapidly and accurately identify and debug problem• Strong analytical, attention to detail, organizational and core project management skill• Strong understanding of the infrastructure, applications, hardware and software environment 4 to 8 years experience in Tableau/Alteryx/ThoughtSpot Data Analyst roleAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/05/2024 10:25 PM

DESCRIPTIONRelay Operations Center (ROC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.The candidate should have a working knowledge of NA Variable C2C, WIMS and Cases with experience in handling external shippers. Candidate should be good in carrier/stakeholder management, have potential to draw projects out of the programs and should be able to communicate with NA stake holders clearly in the written and oral form. She/he should be able to come up with process improvements, drive them through completion, including owning up the KPIs.Key job responsibilitiesKey job responsibilities- Responsibilities include, but are not limited tomanaging a shift, constantly identifying opportunities to improve team performance and owning associated change management.- Developing and/or referring to performance metrics to drive team performance and business results.- Identifying the business impact of trends and making data backed decisions.- Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.- Serves as escalation point for transportation specialists.- Owning process/business level reports/actions and diving compliance..- Perform Ad-hoc reporting and analysis as per requirement.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor’s degree with 2-4 years of work experience supply chain management or logistics management.- Creative and analytical problem solver with a passion to provide excellent customer service. · - Should be flexible to adapt to a 24 x 7 operating environment - Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) - Excellent communication skills- Verbal & Written both. - Creative and analytical problem solver with a passion to provide excellent customer service.- Has handled a team of more than 20 employees before and minimum of 2 years of team manager experience.PREFERRED QUALIFICATIONS· MBA/ Master’s degree in Operations from a reputed institute - Logistics/transportation background and lean/six sigma training is a plus. Proven track record is a plus.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Red Account Management team handles customer escalations resulting from product, services, account management, customer experience, adoption and renewal-related topics. This team brings strategy, structure, executive attention, and additional internal resources to customer situations that would otherwise result in a high level of customer dissatisfaction. Depending on the type of escalation and the level of engagement needed per customer, the Escalation Manager will either act as an internal advisor on the escalation or work directly with the customer on the issue. Responsibilities* Work with internal teams to collaborate, drive prioritization, analyze and resolve complex issues, resulting in the highest level of client satisfaction.* Operate efficiently in a demanding environment, maintain composure, demonstrate leadership, and communicate in an exemplary manner.* Develop trusted relationships with the leadership team across the organization. Know when, how, and the most effective ways to include executives for awareness and action.* Provide consultative advice when issues arise based on cross-functional knowledge of the organization, as well as historical resolution paths.* Understand the impact of each escalation to our business and use this to aid in quantifying the need for resources from other teams.* Track and communicate status and resolution to clients and Salesforce personnel in a factual, professional, timely and consistent manner.* Draw on root cause analysis and trend reporting to solicit and drive broader resolutions.* Define action plans and follow through with complete documentation to issue closure.* Structure complex and potentially charged business issues for senior leadership and serve as a thought-partner in problem-solving the issue.* Enable people and organizations who are unfamiliar with Salesforce red accounts, serving as a trainer and evangelist for the program.Requirements* BA/BS degree preferred with a strong academic record* 5+ years of account management, consultation, project management, escalation management and/or technical support experience* Ability to utilize Salesforce instance tools (i.e. Accounts, Opportunities, Cases, Reporting, Dashboards).* Proficient in Google apps (slides, sheets etc..)* Working knowledge of Quip and Slack preferred* Advanced ability to write and speak to an executive audience.* Demonstrate superior customer service, including the ability to set expectations, communicate clearly, confidently, timely and respectfully with customers.* Knowledge of the digital marketing space and ability to recognize and relate to our customer's specific use cases for utilizing our technology.* Execute with a sense of urgency, meeting requirements with minimal lead time* Act autonomously to meet dynamic demandsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:17 PM

BASIC QUALIFICATIONS- 3+ years of performance metrics, process improvement or lean techniques experience- Bachelor's degree or equivalentDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of employee and performance management experienceSalary: . Date posted: 04/14/2024 08:35 AM

Job Number 24065861Job Category Food and Beverage & CulinaryLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.Skills and Knowledge • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. • Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.CORE WORK ACTIVITIESDeveloping and Maintaining Food and Beverage/Culinary Goals • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. • Reviews financial reports and statements to determine how Food and Beverage is performing against budget. • Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Strives to improve service performance.Developing and Maintaining Budgets • Develops and manages Food and Beverage budget. • Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. • Focuses on maintaining profit margins without compromising guest or employee satisfaction.Leading Food and Beverage/Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Serves as a role model to demonstrate appropriate behaviors. • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). • Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. • Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Empowers employees to provide excellent guest service. • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. • Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. • Brings issues to the attention of Human Resources as necessary. • Ensures employees are treated fairly and equitably. • Coaches team by providing specific feedback to improve performance.Additional Responsibilities • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. • Order and purchase equipment and supplies.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/15/2024 10:07 AM

BASIC QUALIFICATIONS• Graduate in any discipline.• Overall 6+ years of experience including 4+ years of experience in managing training/learning related projects or programs. • Demonstrated experience of managing and driving innovative training solutions is a plus.•Fluent in written and verbal English.•A global mind-set, cultural sensitivity, and the ability to relate to and work effectively across cultures.•Move fast to deliver results•Develop and manage strong partnerships with all leadership levels and business groups.•Experience in stakeholder management, including influencing executive level leaders.•Superior communication and influence skills•Communicate effectively and credibly both verbally and in writing.•Conduct needs assessments, analyze and prioritize needs, and tie recommendations to bottom line business impact.•Strong knowledge of learning design: adult learning, on the job learning, knowledge management theories, and principles in both virtual and in-person events•Practical experience in leadership and business needs consulting.•Work independently and on a team to deliver results.DESCRIPTIONROC OverviewRelay Operations Center (ROC) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Training Manager at ROCWe are looking for a professional who is self-motivated with strong business acumen, program management skills, a good team player who can earn trust of stakeholders, can innovate on behalf of customers and can deliver results in ambiguous situations. This role is an individual contributor working with a team of training experts solving people-skill problems for our business units. The right candidate will have the ability to apply program management best practices to manage and drive training programs for learners across business units and nodes. In addition, anyone in this role needs to demonstrate a strong influencing with authority, invent and simplify, earn trust, dive deep and insist on highest standard.The HYD Regional Training Manager will be an active member of the entire region and will lead the coordination and execution of Associate onboarding, training, refresher and development activities.Successful candidates will have demonstrated a true hands-on approach, a data-driven, analytical mindset, an understanding of training plan design and effectiveness measurement, and knowledge of Logistics/ distribution operations. Ability to influence without authority and effective presentation & persuasion skills are a must as this role. HYD Regional Training Manager will:• Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.)• Training Ambassador pool management• Partner with operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps• Act as a proactive and productive liaison/partner with internal customers and the Operations team by consistently seeking to make a positive impact on key business safety, quality, productivity and customer experience metrics• Manage and customize training content to meet regional needs and track compliance to these training materials• Analyze and understand data to suggest improvements for training and operations• Drive a continuous improvement culture by coordinating and facilitating activities in partnership with operations leadersKey job responsibilitiesKey job responsibilities but not limited to: Build positive, collaborative and action-oriented partnerships with leadership team, SMEs, peers, and stakeholders to create leadership development solutions for HYD site • Build high-trust partnerships with regional leadership teams, develop recommended solutions that address top leadership development needs • Tap into your knowledge and creativity to bring new ideas, frameworks, and understanding to our leaders. Help them apply that knowledge to their daily work and broader responsibilities.• Work as part of a team to design and deliver targeted and engaging leadership solutions that is culturally aligned and best suits audience needs and tangibly impact performance. Solutions may include in-person leadership skill building workshops, team development events, virtual learning experiences, and on demand learning resources.• Facilitate leadership development experiences using skillful application of adult learning theory to ensure learning outcomes are achieved. Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, skill development as well as efficient and fun learning.• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.• Lead and program manage Leadership Institute initiatives or programs, track and report on outcomes.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver results.• Ability to learn models and theories in the field of leadership developmentSalary: . Date posted: 04/18/2024 10:44 PM