Corporate Communications Salary in Hyderabad - PayScale

TTEC is seeking a Desktop Developer to join our Technology Services team. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive Corporate IT team and you’ll help create meaningful employeeexperiences that drive memorable customer experiences. Role Responsibilities/What you will be doing:Participate in full life cycle of a client implementation, including: requirements, design, build, configuration, testing, and support.Interpret and analyze business requirements to identify risks and design appropriate solutionsDevelop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutionsProvide thought-leadership on Contact Center CTI integration and Channel Enablement (omnichannel, multichannel)Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and securityCollaborate with project team members to provide input to design specifications related to CTI, speech, or Contact Center applicationDevelop desktop solutions using Cisco Finesse and web based technologiesKey Skills and Experience Requirements:5+ years experience with Web 2.0 Development and ArchitectureExperience with Server to Server integrationsUnderstanding and knowledge of Load Balancing / Global Site SelectorExperience with MS Windows IIS, MS Windows Server, RedHat / Ubuntu Linux, JBOSS or other web application serversExperience with Cisco Finesse, Cisco CTIOS, and ICM configurationPrior CTI development: Cisco ICM / UCCE via CTIOSExperience developing solutions in .NET, & C#Server-side programming: JavaScript, JQuery, WebSockets, BootstrapDB programming: MS SQL, MySQL, MongoDBIOS / Android / Windows phone development a plus5+ years experience with IFRAME, HTML, CSS, Browser Cookies, DOM manipulation, Social Web Mashups, REST & SOAP XML Web Services3+ years experience with Cross Domain Scripting / Post Messaging / Web Communication concepts5+ years experience with Java, J2EE, AJAX, jQuery, XML, JSON5 + years experience with JavaScript client-side programming and integrating with multiple browsers (MS Internet Explorer, Mozilla Firefox & Google Chrome) Who We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 50,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services. What We Offer:Variable incentive bonus plan, 401K company match, tuition reimbursementGlobal career mobility, employee recognition programs, professional developmentState of the art technology which allows for seamless global connectivityRich wellness program and health incentives TTEC ValuesLead Everyday • Do the Right Thing • Reach for Amazing • Seek First to Understand • Act as One • Live life Passionately#LI-KO1

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a IT Business Continuity Analyst. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive Corporate IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. What you’ll be doing:Manage the internal database of TTEC for IT Disaster Recovery utilizing the RPX Tool and ensuring that Operations updates their respective BCPsAssist in the Communications Plan for ITDR which includes increasing Technology Team engagements by harnessing internal communications page [Mosaic] and other new forms of social engagement [Slack].Assist in annual audit and compliance requirements related to ITDR.Assist in creating new templates and process documents to improve the implementation of our ITDR strategies.Conduct ITDR Tests on all current DR Scenarios that is included in TTEC's ITDR Test BibleDocuments the IT DR processes of TTEC in accordance with IT standards for Disaster Recovery and Business Continuity utilizing Disaster Recovery Institute [DRI] guidelines, ISO and ITIL. What skills you’ll need:Incident Management and Problem Management experience operating under the ITIL framework process is requiredFive years of BCDR Experience, three years focused on ITDR.Documentation skills utilizing BCDR software and Microsoft Office applications.Excellent Communications and Engagement Skills for conducting training and awareness in ITDR.Has good rapport with Technology Teams and can work in tight timelines and high stress environments.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Network Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: Under direct supervision, responsible for the implementation of engineering, configuration, installation, maintenance and upgrade of the local area network (LAN) and/or wide area network (WAN). Provides technical support to various departments and users with regards to the LAN/WAN. Operates under direct supervision, with latitude for independent judgment. Serves as a team member of the network engineering team. Key responsibilities:Responsible for the implementation, testing and training of new communication projects and initiatives.Performs the analysis, design and development of new LAN/WAN initiatives.Responsible for integrating business systems within the corporate information technology environment. Coordinates with Management and Technology Managers/Engineers to resolve issues relating to LAN/WAN. Provides support to the technical operations groups and Network Operations members.Implements new technologies in the areas of network resiliency, network convergence and speed, network monitoring and alertingComplies with policy and standards globally for Teletech data network Responsible for creating and maintaining documentation for all assigned Enterprise network designs. Capable of project managing technical projects, and communicating status to CustomersFlexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.Ability to work days, evenings, and weekends as required; 24x7 support.Exceptional documentation and communication skills.Other duties as assigned by managementRequirements: Working knowledge and implementation skills of Cisco’s Switching, Routing and Security products. Working knowledge of Voice Over IP; experience with Cisco and Avaya VOIP Products. Working knowledge of IP Routing, Quality of Service technologies with demonstrated implementation in a large enterprise organization.Working knowledge of F5 BIG-IP with implementation experience in a large enterprise organization.Willingness to undertake self-study to rapidly advance knowledge of industry and company standards/directives. AA/AS degree or equivalent experience2-3 years of experienceWorking knowledge of LAN/WAN systems, networks, and applications Certifications: Network +, CCNA a plus or equivalent experience Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Greenpeace is an independent global campaigning NON PROFIT Organization which works to protect and conserve environment.Greenpeace is looking to hire passionate students who want to work for Cause and save planetDesignation: FUNDRAISERJob Description:Educate people about Greenpeace campaigns and Environment Issue'sInteract with people at public places, shopping malls, corporate sector.Give presentation about Greenpeace Campaigns.Inspire and motivate people to support to support Greenpeace campaigns morally and financially.Responsibilities:Enroll financial supporter for ongoing campaigns.Meet set up target'sRequirements:Must Have good communication skillAbility to talk with people about Greenpeace Campaigns and Environment Issue'sPresentation skill and learning skill is required.Proud to work For GreenpeaceSalary:The salary for the deserving candidates would be14600/: To 17250/:+ 125 rs travelling allowances per dayIncentives: Attractive IncentivesDuration:Mon : FridayTiming: 10.00am to 7.00pmJob location: HyderabadVenue:Padmaja villa,Hno .: 8:3:903/7,Near Vasan eye care,Nagarjuna nagar,Image Hospital LaneOpp Nagarjuna community hall,Ameerpet hyderabad.

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job The Director, Asia-Pacific (APAC) Business Information Security Office is a key leader in shaping WBD's Global Information and Content Security (GICS) strategy, policies, and standards across the globe. This individual will provide cybersecurity support and leadership through APAC as WBD increases its technical and business footprint within the region . This critical role will help to ensure that technical security controls are implemented and working effectively across business and technology operations, acting as a bridge between the business, technology, and GICS teams, to ensure consistency across strategy, risk , technical security direction, prioritization of cybersecurity efforts, incident response and delivering outcomes on our cybersecurity p rogram . This Director role is responsible for maintaining a strategic relationship within the region, provid ing constant feedback to GICS leadership on the coverage and effectiveness of cyber security controls within APAC.This position will report to the Senior Vice President, Cybersecurity Program Execution, Compliance and Risk Oversight . J ob Responsibilities Strategic Business Partnership Act as a link between APAC operations and our centralized cybersecurity functions, ensuring that security initiatives are aligned with business goals and priorities.Promote corporate cyber security awareness activities and implement security awareness concepts locally, customizing communications to be suitable for the business.Lead the adoption and enforcement of GICS policies and standards across APAC. Technical Security Delivery Serve as a technical cybersecurity subject matter expert (SME), providing multi-disciplinary knowledge, skills, and experience in cybersecurity domains for APACWork with technology leadership, GICS, and all IT Service Owners to generate appropriate communication , process, and education plans to ensure both IT and Business leaders are aware of the overall cybersecurity posture within APAC.Maintain a solid understanding of assigned business lines and supporting infrastructure to effectively handle the threat and risk landscape.Support security operations and other teams in the identification, investigation, and mitigation of cyber security incidents.Work with all GICS leadership management team to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security). Handle security exceptions for Global news operations, ensuring proper documentation, approval, and review processes are followed.Partner with other GICS leadership to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security) throughout global news operations . Compliance and Reporting Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption to the business unit.Collaborate and support with corporate functions including Internal Audit, Legal, Privacy, Procurement, and others to ensure that WBD maintains a strong cybersecurity posture.Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption. The Essentials Executive presence, technical security expertise , business acumen, communication skills and alignment focus.Being accountable, project driven, results oriented, willingness to be constantly learning new things, open minded, ability to articulate sometimes complex technical security topics and articulate risks in a language that the business finds meaningful and use that information to make more informed decisions.12-15 years of experience in a technical security environment, with 6-8 years in a supervisory or management role.Solid knowledge of various regulatory requirements and information security control frameworks (ISO, NIST, PCI, GDPR, CCPA, SOX).Strong understanding of audit/risk management methodologies and regulatory requirements pertaining to information security, privacy and/or data securityHands-on experience with security practices such as security incident response and risk management.Exceptional verbal and written communication skills, specifically the ability to communicate within the context of the intended audience, whether that be senior executives or highly technical engineering resources.Good understanding of Industry trends and emerging threats.Experience in leading projects leveraging global teams with matrix resources.Extensive experience in the information security field designing and implementing enterprise security solutions in a global context.Should possess proficiency in the technical aspects of cyber security, such as:o Cloud infrastructure and concepts, specifically the security aspects thereofo Application security topics such as the OWASP top 10.o SIEM & logging toolso Vulnerability Management and EDR/XDR toolsets.o Network and Compute architectureso Identity & Access Management and Privileged Access Management The Nice to Haves Bachelor's degree in computer science, Engineering, or other related discipline preferred or 1 2 + years of previous technical security experience, e.g., architecture, engineering, or InfoSec Director level.Security certifications are a plus (CISSP, CISM, CISA, SANS, etc.) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:50 AM

As the Systems Engineer, you will be the primary developer of all Kronos WFC (Workforce Central) WIM integrations, custom reports, and ad hoc SQL query requests. You will be the primary resource for system architecture including but not limited to installations and upgrades. Also, you will be part of the team to convert WFC (Workforce Central) WIM integrations to UKG Pro WFM Dell Boomi integrations.Pay, benefits, and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan. What you will do on a typical day::Monitor, troubleshoot, and resolve kick outs and data issues with all integrations :Update and build integrations, using UKG's Integration Designer tools (WIM and Boomi), to send and receive data to/from other applications, frequently requiring complex formulas and variables :Query the Kronos Oracle database to satisfy data requests for legal and HR :Customize reports using Microsoft Visual Studio:Provide support to other teams wishing to send or receive data via APIs:Collaborate with Kronos Systems Analysts on updates to integrations and reports to support configuration enhancements:Develop SQL queries for Kronos Systems Analysts :Develop and maintain technical documentationWhat you need to succeed at XPO:At a minimum, you will need::Bachelors degree or equivalent related work or military experience:Five (5) years of experience developing Kronos integrations, queries, and custom reports, preferably in large corporate environments:Experience in creating WIM integrations in Workforce Central:Experience with creating Dell Boomi integrations in UKG Pro:Experience with complex pay rules and accrual profile assignments that are based on a variety of demographic values:Experience building out application servers and connecting to DB:Experience installing software, releases, and patches:Strong analytical skills including problem:solving, attention to detail, and clear communication of complex results:Ability to communicate business needs to technical people and simplify complex technical information for non:technical people.:Excellent organizational skills and ability to prioritize tasks and shift gears on short notice:Integrity and maintaining the confidential nature of the information by protecting the privacy of our employees and their records:Highly organized and motivated with a demonstrated ability to manage tasks and multiple priorities:Strong SQL query experienceIt would be great if you also have::Prior experience migrating from UKG (Ultimate Kronos Group) Workforce Central to UKG Workforce Dimensions:Understanding and being familiar with the most widely known and emerging HR tools, technologies, and social applications :Boomi development experience in other applications besides Kronos:Experience with SAP SuccessFactors: data model, SFAPI/ODATA API, and Integration Center:Strong understanding of various protocols/methods of communication (XML, XML Schemas, WSDL, SOAP, REST, JSON, Groovy, FTP, SFTP, PGP, JDBC/SQL/RDBMS, JMS, Mail, HTTP/HTTPS):Experience with implementing integrations for Global HR, Payroll, and Time and Attendance initiatives:Experience with Jira:Experience other middleware tools and technologies:Experience with integration performance tuning and process improvements:Programming experience with Java and related technologies:Experience with creating Service catalogs and API Management:Automation development experience would be a plus:Professional Dell Boomi Developer or Architect certification would be a plusBe part of something big.

DESCRIPTIONAWS Fintech seeks a Financial Systems Development Manager. The ideal candidate has experience managing a team and supporting requirements gathering, technical design, development and deployment. The manager is responsible for the growth and development of their team. Developed solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models, without sacrificing accuracy or agility. This position requires a high level of expertise translating business requirements into technical designs. On the AWS Fintech team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class technology is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for data modeling and finance. We take working hard, having fun, and making history seriously – you should too!AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making. Candidates should be willing to innovate and be able to do the heavy lifting to implement their innovationsKey job responsibilities- Lead an organization that consists of engineers and operations specialists.- Manage and develop the team, including hiring, retention, performance management, mentoring and capability/skill development.- Contribute to the long term technical roadmap, architecture, technical design, implementation, and operational support of tools and services.- Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners across Finance.- Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position leads a team with on-call responsibilities, but typically this role does not get involved in after hours interactions. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes- 5+ years of experience with detailed knowledge of Performance management (OLAP, strong preference for TM1) systems, reporting/analytic tools, and financial environments.- A strong track record of project delivery of complex financial projects- Experience with delivering software projects using Agile / Scrum methodologies- Track record of bringing attracting and growing engineering talent- Experience in partnering with product and program management teams.- Excellent written and verbal communication skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.PREFERRED QUALIFICATIONS- Demonstrated history of problem solving, financial acumen, and business collaborating skills- Ability to work independently and self-motivate in a fast-paced and rapidly changing environment- Deal well with ambiguous/undefined problems; ability to think abstractly- Excellent written and verbal communication skills with a customer focused, professional demeanor- Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc.- Familiarity with other financial software products, including Command Center, SPSS, AirFlow, Oracle HFM- Experience with design & delivery of formal training curriculum and programs-- Proficiency with Microsoft Project, Visio, and SharePoint- Project management, scoping, reporting, and scheduling experience a plus- Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline

DESCRIPTIONSince early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure platform in the cloud. Cloud computing is the kind of major shift in information technology that only comes around once a decade. If you want to be part of history, this is your opportunity. AWS is a high-growth, fast-moving group within Amazon with a start-up mentality where new and diverse challenges arise every day, but a group that operates with the full backing of one of the world’s most successful web companies. AWS Business Systems seeks an Application Engineer with expertise in the areas of technical design, development, and operational excellence. Solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models and reporting, without sacrificing accuracy or agility. This position requires a high level of technical expertise within IBM Cognos TM1/Planning Analytics. On the AWS FinTech team, you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously – you should too! AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making and management of the business. Also needed is the intellectual capacity to produce innovative ideas/analysis and the willingness to do the heavy lifting to implement those decisions.Responsibilities: · Collaborate with business users, development teams, and operation engineering teams to tackle business requirements and deliver against high operational standards of system availability and reliability · Dive deep to resolve problems at their root, looking for failure patterns and suggesting fixes · Prepare runbooks, methods of procedures, tutorials, training videos on best practices for the team · Build monitoring dashboards and creation of critical alarms for the system · Build and enhance software to extend system, application, or tool functionality to improve business processes and meet end user needs while working within the overall system architecture · Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements, and create detailed recommendations for solutions to problems that impact code owned by another group · Identify process improvement opportunities to drive innovation · Rotational on-call availability for critical systems supportWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS· 5+ years of relevant IBM Cognos TM1/Planning Analytics experience including system configuration, model building and developing reports or dashboards with TM1 · Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes · Bachelor's degree in Finance, Accounting, Engineering, Mathematics or other technical disciplinePREFERRED QUALIFICATIONS· Demonstrated history of problem solving, financial acumen, and business collaborating skills · Ability to work independently and self-motivate in a fast-paced and rapidly changing environment · Deal well with ambiguous/undefined problems; ability to think abstractly · Excellent written and verbal communication skills with a customer focused, professional demeanor · Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc. · Familiarity with other IBM software products, including Command Center, SPSS · Experience with design & delivery of formal training curriculum and programs · Proficiency with Microsoft Project, Visio, and SharePoint · Project management, scoping, reporting, and scheduling experience a plus · Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline

Compliance, Conduct and Operational Risk (CCOR) plays a critical role in the successful execution of the firm's Compliance, Conduct and Operational Risk mission. The CCOR function ensures the development and maintenance of a strong controls culture, by developing and maintaining a program infrastructure that identifies, measures, and monitors Compliance, Conduct and Operational Risk adherence. CCOR works closely with Business, Controls, Legal, Risk, Compliance and Audit functions to provide expertise on risk matters, assess and measure related risks, and monitor and test the adequacy of the firm's control environment.The role of our 2 nd Line of Defense CCOR organization is to support the company in maintaining the highest standards of ethical conduct and operational compliance with both the spirit and intent of the many policies, laws, rules, and regulations that govern the JP Morgan Chase Lines of Business (LOBs) and Corporate Functions.The Compliance, Conduct and Operational Risk (CCOR) Data Analytics Testing team is seeking a highly self-motivated individual that possesses analytical and investigative capabilities. This position will be located at the Hyderabad location of the Corporate Centers in India. The team will be covering all Lines of Business within JP Morgan - Corporate and Investment Bank, Asset Wealth Management, Commercial Bank and Consumer Community Banking. The primary role of the CCOR M&T Data Analytics team is to transform/ automate using digital transformation tools, build machine learning models, apply statistical techniques for effective risk management practices. It shall extract relevant data from line of business systems of record to construct test populations, define testing approaches and design and document test procedures and attributes in order to perform an analysis of the results relative to the applicable policy, rules, laws and regulations governing the lines of business functions. This role will assist in enabling the transformation of CCOR M&T from a manual process based organization to one that will leverage various automated analytics tools and approaches to assess conformance with regulatory requirements impacting the LOBs and Corporate Functions.GENERAL LEVEL OF RESPONSIBILITY: Manage the Governance Framework for the CCOR M&T DAAS team Program management and Delivery ownership Drive Automation Delivery Governance Ensure Adherence to JIRA and Intelligent Automation Standards Drive Management Reporting Routines Maintain strong business relations: Establish and maintain a consistent dialog and relationship with Compliance testing peers and CCOR Leadership across LOBs Timely and accurate reporting: Provide timely and relevant information through appropriate reporting mechanisms (scorecards, dashboards, monthly management meetings). Design rich data visualizations to communicate complex ideas and automate reporting and controls. Support testing program governance and documentation: Engage with key stakeholders to support testing plans, testing methodologies, testing practices, program governance and related documentation requirements (procedures, SOPs etc.) Boundary less behavior: Execute special projects as assigned by CCOR management Support the existing automated Compliance Activities: Validate & drive Documentation standards Business Requirements with the generation of generate SOPs for handover of automation to the CCOR Testing team for use as BAU activity Proficiency with working on JIRA and driving book of work using Scrum routines Deliver and manager Intelligent Automation inventory to ensure adherence to internal controls that look to ensure no unintended consequences from automations / analyticsRequirements Post graduate program with Data Analytics and Automation from a leading institute / University Overall Experience - 12 - 16 years in Automation and Analytics Proven Track record with the management of an Automation program (JIRA, scrum) from the perspective of QA, Documentation, Metrics, governance etc. Manage Automation Infrastructure Proven track record that showcases the ability to create and manage strong stakeholder connects - be able to engage and deliver a 'Win - Win' strategy Experience in managing delivery in a low code / no code environments with diverse automation solutions like SAS / R / Python / Alteryx / Xceptor etc. Experience with working on Big data platforms like AWS and AZURE Maintain the highest standards of confidentiality and professionalism when handling sensitive information Hands on experience with the Delivery of Automation with the use of Alteryx, UiPath and other low code platforms Excellent verbal and written communication skills - Effective executive summarization of complex business problems and solutions Highly proficient with the use of MS Power point, MS Excel and MS Word Experience of working in an Audit / Testing / Compliance or risk management environment will be additionally preferred but not mandatoryAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/08/2024 10:24 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionThe Weekend Escalation Senior Analyst, is part of the Critical Incident Center (CIC) team, a highly customer-focused and hands-on operational role.The role is responsible for providing weekend leadership to Salesforce's Support management function and driving enterprise-wide Critical Incident Response and escalations.The CIC team leads the Corporate Incident Response, with flawless execution of our incident playbooks, ensuring we respond as one company focused on restoring service rapidly with minimal customer impact. In this role, the Senior Analyst will support weekend staff and drive customer-impacting cases to appropriate resolution and incidents to service restoration.The Senior Analyst executes the Weekend Leadership program through preparation and planning, balancing authoritative and collaborative operational modes based on the situation, in a hands-on capacity.The Senior Analyst will build strong relationships with stakeholders, including; the Support teams across all cloud products, Customer Success team, Engineering team (Site Reliability, Customer Centric Engineering, Technology Communications, and Readiness), CSIRT, Sales, Consulting, QA, Program Management, and Product Management.The successful candidate will have experience in interacting with customers, working with leaders, responding to escalations and incidents, working hands-on with the team, and managing stress and ambiguity. This role brings an operational focus on prevention; learning from cases and incidents, and partnering with other teams on initiatives that will reduce or eliminate impact to our customers.The successful candidate will work with the Director to build a work schedule to provide seamless follow-the-sun weekend coverage.Key Responsibilities:Own the weekend leadership for Salesforce's Support Management and Corporate Incident Response.Hands-on escalation manager for all clouds for all Sev 1s and urgent Sev 2s. Ensure they are being worked by the appropriate teams and assist as needed.Own and engage in the Critical Incidents Represent Salesforce on customer bridges and webinars.Lead the weekend support function to achieve business objectives, including achieving the target for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines.Work with the Pillars to analyze case and incident trends for continuous improvement.Engage with stakeholders to drive operational excellence through the weekend Drive consistently high levels of internal/external customer satisfaction.Become a trusted partner for other agencies such as Infrastructure, Engineering, Operations, Technical Support, Customer Success, Industry and Partners, and Sales Leadership to assure company-wide alignment across the business.Continuously raise the bar on customer service delivery excellence.Experience / Skills Required:5+ years of experience in technical support, escalation management, and incident response in a high-growth software/hardware technology organization.Highly collaborative and diplomatic; curious, patient, open, and honest; able to develop strong working relationships across matrixed teams.Exceptional written and verbal communication skills. Can create and tailor communications appropriate for the audience and the situation.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Focused on quality of service, and process development with continuous improvement.Preemptive problem-solver engaged both strategically and tactically.Strong cloud and infrastructure technology and delivery experience.Strong escalation management experience with multiple stakeholders, including customers and product teams.Understanding of Salesforce product offerings is strongly preferred.Intense operational rigor and effective project management skills; able to lead cross-functional collaboration to achieve results.Strong customer-facing experience, bridge management, Incident Command Self-motivated takes the initiative, assumes ownership, and runs programs with minimal supervision.Deliver operational reports that provide qualitative and quantitative analysis of business performance.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:20 PM