Marketing Communications Specialist Salary in Hyderabad - PayScale

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When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Quality Assurance Specialist.At TTEC, our 50,000+ global employees help some of the world's most prestigious brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life by providing quality assurance for customer contact centers.The Quality Specialist is responsible for monitoring and evaluating representatives in an innovative new program. The emphasis is on building an environment that is supportive of Best-in-Class customer-centric culture and ensures the programs and representatives incorporate our core values into their daily job responsibilities. This includes monitoring interactions with clients, coaching (if applicable for program), and tracking the measurable delivery of quality service and care to ensure client and program standards are maintained or exceeded. What you'll be doingPromote teamwork and help develop a premier culture within the department and throughout the program that is founded upon exceptional customer serviceActively work towards QA Department goals and implementation of processesAs required, participate in calibration sessions and meetings with Training and OperationsPrepare performance evaluations of the Representatives and interactions with clients to help the employees get a better sense of their strengths and opportunities for developmentEvaluate performance in accordance with standards and with the intent of helping our representatives to be Best-in-ClassSuggest improvements and develop unique ideas to improve the client experience and keep the program second to noneMonitor live and/or recorded agent interactions with customers to ensure adherence to client and TTEC standardsConduct 1-1 coaching sessions with representatives to deliver feedbackComplete special projects and developmental opportunities Participate in any Operational re-current training and departmental meetings to stay abreast of changes within the programQuality Specialist will be scheduled to support Operations each month. What you'll bring to TTECHigh School Diploma required; college degree preferred.Experience3+ years of public relations, public affairs, sales, marketing, or customer service experience.A passion for exceptional customer serviceData entry and proofreading skills requiredAbility to interact effectively with all levels of employees and managementExcellent PC navigation skills, with proficiency in Microsoft OfficeSuperior oral, written and interpersonal communication & presentationExcellent organizational and time management skillsAbility to think differently, provide new solutions to old problems and have a “can do” spiritStrong attention to detail & active listeningProven ability to perform in a fast-paced environment & be flexible in an ever-changing business environmentEnsure flawless execution in quality actions and strategiesAbility to work in a team environment as well as autonomouslyMaintain a positive work environment that fosters team performance and supports the culture and values of the organizationAble to work a flexible schedule to include extended evening and weekend hours as needed on a limited basis

TTEC is seeking a TalentAcquisition Sourcing Lead to join our Corporate Talent Acquisition Team. What you’ll be doing: The Talent AcquisitionSourcing Lead will deliver full service sourcing, research and on-demandintelligence for a variety of market and functional specific roles globally.Using your expert research and talent intelligence skills, you will proactivelyfocus on target companies and industries to identify talent for variousrecruiting projects. You will also be the internal expert and coach for thewider Talent Acquisition team on direct sourcing strategies, tools, methodologiesand practices to enable TA team members to improve their own direct sourcing expertise. The TA Sourcing Lead will ensure our emerging brand message is relevant and current, bringing theoutside in from both a tools and trends perspective as well as the competitivelandscape on talent. The ideal candidatewill have a blend of experience in Executive Search and/or in-house Sourcingpractice for a large corporation. S/he will lead strategictalent pipelining projects to focus on critical skill / gap areas in thebusiness to attract and engage talent for key professional and executivepositions.S/he will build and leada team of Sourcers: “hunters”, who will focus on generating passive candidatesfor our current and future business needs, helping us to continue our shiftfrom a reactive model of recruitment to proactively building our talentpipeline. What you’ll bring to us: Partner with Practice Leads to create and implement sourcing strategies for active and future requisitions. Administer reactive talent sourcing while driving toward a more proactive talent pipelining approach targeted at mid, senior, and executive roles across our global enterprise. Lead a team of Sourcers responsible to pursue every available outlet (deep web search, social media, databases, networking, internet, job boards, cold calling) to find potential candidates to fill current and future needs. Cultivate/develop the strongest possible Sourcing team leveraging both internal and external talent. Provide talent market insights, competitive intelligence and talent demographic data to enable TA team and hiring managers to be well-informed on market conditions. Recommend tools, channels, and best-practices for talent attraction and sourcing globally Partner with Talent Acquisition Marketing to ensure alignment with our brand. Utilize appropriate Social Media sourcing and branding tools to support with talent attraction. Develop holistic talent attraction and pipeline strategies to solve for business talent needs. What skills you’ll need: Bachelors’ degree required. English fluency is required. Excellent verbal/written communication skills. Experience: 4+ years of recruiting or candidate sourcing experience, delivering end-to-end Sourcing assignments within an in-house or RPO environment, including passive candidate sourcing for open roles, market mapping and creating/maintaining talent pools. Experience in a global company preferred. Strong understanding of a global talent attraction landscape with emphasis on US, Philippines and Mexico. Knowledge in leading mid-level to executive searches. Experience managing a team of Sourcers / Recruiters and recruitment process. Ability to successfully create a sense of urgency and influence others as an internal consultant, to educate clients and HR Partners on process, procedure and best practices. Strong knowledge of recruiting-based websites, applicant tracking systems and creative sourcing techniques. Candidate identification via Boolean/internet searching. Technically savvy – able to best utilize appropriate systems, CRM, IT services. Ability to help develop and subsequently manage to agreed performance metrics.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

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BASIC QUALIFICATIONS - Completed under graduation (UG) in any stream. - Analytical knowledge to solve basic mathematical and logical problems. - Knowledge of Excel (Basic excel knowledge and logics) - Ability to communicate effectively (Read, Write, Speak)DESCRIPTION - The Primary responsibility of the role is to perform marketing operations to improve visibility of the content. - The role will require the candidate to quickly understand the marketing tools and operation workflow tools. - Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Candidate has to follow editing SOP to spot/catch errors in the content. - The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. - Candidate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. - The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. - The role is an individual contributor role. - The role requires a graduate degree with exposure to MS office and comfort with numbers. - In addition the associate should have attention to detail, good communication skills, and a professional demeanor.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS - Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes. - Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues. - Good at problem solving, data analysis and troubleshooting issues related to content editing. - Good interpersonal skills to manage ongoing relationships with software team and inter operations teams. - Working knowledge of XML standards would be an added advantage. Knowledge of or experience in Publishing industry is a big plus. - Should be able to write SQL queries. - Knowledge on python/selenium to perform basic automations of repetitive tasks.Salary: . Date posted: 04/10/2024 09:17 AM

Job Title: Disclosure of Interest Analyst - Disclosure of Interest (DOI) Job Title: Hyderabad, Telangana, IndiaShort Job Description:You will part of the compliance Disclosure of interest team. The DOI personnel will work with the global teams in managing the regulatory mandate of complying with Substantial shareholder disclosures, Short sell reporting, Takeover panel reporting, industry, foreign ownership & state statues limits. Partner & deliver cooperatively with the other global stakeholders to identify the accurate global regulatory obligations, monitor, track, evidence, disclose, and develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks. Disclosure of Interest (DOI) team is part of JPMorgan's Compliance organization.Posting Description:Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime? Are you a team player who demonstrates strong analytical skills, sound judgement and the highest degree of confidentiality in handling information? You have found the right team...Disclosure Of Interest ('DOI') is a central compliance function. DOI team takes care of regulatory mandate which obligates JPMorgan Chase & Co. (i.e. the 'Firm') monitors and discloses its interests in relevant securities to issuers, regulators and/or Exchanges in relevant markets, pursuant to the various laws and regulations globally across various jurisdictions in which the firm operates. The Disclosure of Interest ('DOI') team aggregates JPMorgan's global positions of securities across all Lines of businesses; primarily Corporate & Investment Banking, Asset & Wealth Management, and Custody. The Team also disseminates threshold alarm reporting for jurisdictions to ensure our investment and trading activities work within defined internal thresholds and to external stipulated regulations..Responsibilities: Responsible for analysis of shareholder disclosure obligations, monitoring of holdings across various industry & foreign ownership limits, Short sell reporting, beneficial ownership transparency disclosures, trade approvals & advise to business Responsible for analysis of shareholder disclosure obligations, monitoring of holdings across various industry & foreign ownership limits, Short sell reporting, beneficial ownership transparency disclosures, trade approvals & advise to business. Performing impact analysis on the firm's shareholdings before finalizing and submission of regulatory reports. Preparing and submitting regulatory filings (along with transaction & position reconciliations, when applicable) Reviewing, implementing & updating control procedures for new products & regulations Compiling tailor-made holdings reports for business groups and external parties on an ad-hoc basis Providing approval to trade on restricted securities Supporting audit and regulatory requests for information Preparing MIS reports for management on a regular basis Required qualifications, capabilities, and skills:We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role. 5- 9 years' of experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Regulatory reporting. Knowledge of equites, Corporate Actions and derivatives products is a plus. Strong equity & equity related products knowledge, understanding of trade booking and flows and structured products Strong analytical, workflow and data interpretation skills and Experience in dealing with large data sets and supporting reconciliations Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication. Ability to deep-dive and investigate issues to see a successful resolution. Self-reliance and willingness to "own" problems and creatively find solutions Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion. Preferred Qualifications, Capabilities, and Skills: Experience in corporate actions, equities settlements, trade reconciliation regulatory reporting & monitoring. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.Salary: . Date posted: 04/13/2024 10:25 PM

Job Title: Disclosure of Interest Officer - Disclosure of Interest (DOI) Job Title: Hyderabad, Telangana, IndiaShort Job Description:You will part of the compliance Disclosure of interest team. The DOI personnel will work with the global teams in managing the regulatory mandate of complying with Substantial shareholder disclosures, Short sell reporting, Takeover panel reporting, industry, foreign ownership & state statues limits. Partner & deliver cooperatively with the other global stakeholders to identify the accurate global regulatory obligations, monitor, track, evidence, disclose, and develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks. Disclosure of Interest (DOI) team is part of JPMorgan's Compliance organization.Posting Description:Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime? Are you a team player who demonstrates strong analytical skills, sound judgement and the highest degree of confidentiality in handling information? You have found the right team...Disclosure Of Interest ('DOI') is a central compliance function. DOI team takes care of regulatory mandate which obligates JPMorgan Chase & Co. (i.e. the 'Firm') monitors and discloses its interests in relevant securities to issuers, regulators and/or Exchanges in relevant markets, pursuant to the various laws and regulations globally across various jurisdictions in which the firm operates. The Disclosure of Interest ('DOI') team aggregates JPMorgan's global positions of securities across all Lines of businesses; primarily Corporate & Investment Banking, Asset & Wealth Management, and Custody. The Team also disseminates threshold alarm reporting for jurisdictions to ensure our investment and trading activities work within defined internal thresholds and to external stipulated regulations..Responsibilities:Responsible for analysis of shareholder disclosure obligations, monitoring of holdings across various industry & foreign ownership limits, Short sell reporting, beneficial ownership transparency disclosures, trade approvals & advise to business. Performing impact analysis on the firm's shareholdings before finalizing and submission of regulatory reports. Working with large data sets of trade and position information Preparing and submitting regulatory filings (along with transaction & position reconciliations, when applicable) Conducting rule-based data collation & analytics to support timely responses to inquiries Reviewing, implementing & updating control procedures for new products & regulations Assisting with the implementation of new/revised processes and systemRequired qualifications, capabilities, and skills:We are looking for someone excited to join our organization. If you meet the minimum requirements below, you are encouraged to apply to be considered for this role.10 plus years' of experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Regulatory reporting. Strong equity & equity related products knowledge, understanding of trade booking and flows and structured products Strong analytical, workflow and data interpretation skills. Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication. Ability to deep-dive and investigate issues to see a successful resolution. Self-reliance and willingness to "own" problems and creatively find solutions Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion.Preferred Qualifications, Capabilities, and Skills: Experience in corporate actions, equities settlements, trade reconciliation regulatory reporting & monitoring.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.Salary: . Date posted: 04/15/2024 10:20 PM