Solution Manager Salary in Uttar Pradesh - PayScale

This position will be responsible for providing remote Level 2 technical support in form of responding to customer calls or emails, incident triage and acknowledgement, status updates and other ITIL based L2 activities, for the Sensormatic Solutions Loss Prevention and Security products implemented at Retail customers premises, globally.Skills Summary::5 Years of L2/L1 Support experience in End user support/Desktop support : Windows operating system : Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands:3 Years as L2/L1 Support Specialist in End user support/Desktop support : Hardware that includes Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, IMAC:D etcMandatory Skills and Experience::Bachelors in CS or IT or equivalent:CCNA (Collaboration/Security/Cloud) or MCSE (Business Applications/Cloud Platform and Infrastructure) or similar certification:Minimum 5 years of ITIL based full cycle remote L2 Technical Support involving enterprise level both H/W and S/W systems.:Have experience on L2 support for enterprise Electronic Article Surveillance and CCTV security systems.:Strong hardware diagnostics skill involving remote EAS systems.:Must possess a solid understanding of Microsoft Windows server and desktop operating systems.:Ability to interact with customers professionally.Desirable::IT Security Management/ Cloud Computing Certification:Proven ability to formulate and coordinate solutions to issues in conjunction with multiple functional areas.:Must possess excellent problem solving and communication skills. Must be flexible, dependable and able to multi:task with priority.:Able to Lead and guide the team, able to resolve tough business problems and prepare documentation for future use.:Advanced CCNP certification or equivalent:Must possess excellent troubleshooting and simulating experience in HW and NW domain.Job Responsibilities::Provide technical assistance and consultancy to RDC Analysts on various Sensormatic products.:Take ownership of customer issues escalated from Support Analysts:Provide remote support for various hardware issues (involving CCTV Systems, temperature sensors and other EAS devices) in the customer environment.:Perform in:depth problem analysis and isolate problems of local or enterprise:wide scope:Coordinate documentation of customer problem report in preparation for 3rd level escalation.:Ensure efficient telephone queue and inbound email queue coverage.:Achieve and maintain targeted performance metrics per established RDC team goals.:Contribute new or updated technical or procedural content to the technical support knowledge base.

DESCRIPTIONJob summaryAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Key job responsibilitiesDefining , building and executing the delivery process from delivery station to customer addressEnsure enough bandwidth in territorial delivery team to ensure peak time delivery managementEngage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.Analysis of the data reports to identify performance bottlenecks and improve performanceImplement the formal process control and process improvement mechanisms such as KaizenA day in the lifeAbility to work in ambiguous situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.We are open to hiring candidates to work out of one of the following locations:Lucknow, UP, INDBASIC QUALIFICATIONS- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Bachelor's degree

Zytech IT Solutions in Noida branch is on the lookout for a Project Manager, PHP Developer and IT marketing to join their IT team. So if you are willing to apply for the post of PHP developer, Project Manager and if you want to enhance your skills in mar

We would like to introduce my organisation as Solution VNS , based at Varanasi. We are into in sales campaign (insurance& Membership card). We have Urgent Requirement for the telecallers in bulk. Min Qualification-12th passed. Min age required-18 yrs. Bot

Lead a team of AI engineers, focusing on mentoring and career development.Design, develop, and deploy AI/ML solutions to address complex business challenges.Collaborate with cross-functional teams to gather, clean, and prepare data for AI/ML applications.Stay updated on AI/ML advancements, promote best practices, and contribute to technology forums and events.Work experience of 8-12 yearsHands on experience on CNN, diffusion models and deep learning frameworksExperience on cloud platformsNatural language processingPublished research papers in AI/ML space is a value addWorked on object detection, image prediction, image generationTeam Management

BASIC QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience Dedicated and committed External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. Very strong stakeholder management and communication management. Good command over Windows and Excel Strong analytical skills and ability to work in an unstructured and evolving environment Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. The role encompasses, managing a growing team of Support & Application Engineers, currently focused on: Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. Drive Root Cause Analysis, Impact Analysis and Production Deployment support. Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.Key job responsibilitiesKey Responsibilities Include: Regular interactions with various internal engineering team to help understand requirements & business priorities, define engagement model and drive improvements. Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. Resource planning to support various program asks. Drive initiatives to maximize operational efficiency. Defining measurable metrics to gauge progress against objective Support goals. Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience working and coordinating with distributed worldwide teams preferred Shows creativity and initiative to improve productivity by Innovative means like Developing New tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence.Salary: . Date posted: 04/08/2024 09:50 PM

Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Are you a strategic leader with a passion for marketing and a knack for delivering integrated marketing programs? We are seeking a seasoned professional to join our team, providing leadership to ensure that our marketing activities are fully integrated and deliver on our brand and business objectives. In this role, you will have the opportunity to shape our marketing strategies, provide tactical direction, and oversee operations. If you're looking for a role where you can make a significant impact and contribute to our ongoing success, this is the opportunity for you.What You'll Do for Us: Providing strategic leadership and management for the development and delivery of integrated marketing programs or operations. Ensuring that marketing activities are fully integrated and deliver brand and business objectives. Providing business strategies, tactical direction, and operational oversight. Implementing policy and strategy for short-term results (1 year or less), including developing departmental plans and controlling resources. Managing a small team of professional level employees, setting goals and objectives for operational results. Leading/managing projects and/or processes and coaching lower level professionals. Making improvements or recommended enhancements of processes, systems, or products to enhance performance. Solving problems by drawing from prior experience, analyzing and interpreting internal or external issues, and modifying these to come up with solution definitions. Influencing others regarding policies, practices, and procedures and justifying and gaining cooperation of other parties on practices, policies, and procedures. Communicating with parties within and outside of own job function, and potentially with parties external to the organization (e.g., customers, vendors, etc.). Qualifications & Requirements: A University Degree (Bachelor) or equivalent experience in Marketing, Business, or a related field. At least 5 years of prior relevant experience in marketing management, delivering integrated marketing programs, and providing business strategies and operational oversight. Proven experience in implementing policy and strategy for short-term results (1 year or less), including developing departmental plans and controlling resources. Experience managing a small team of professional level employees, setting goals and objectives for operational results. Demonstrated ability to lead/manage projects and/or processes and coach lower level professionals. Proven track record in making improvements or recommended enhancements of processes, systems, or products to enhance performance. Strong problem-solving skills, with the ability to draw from prior experience, analyze and interpret internal or external issues, and modify these to come up with solution definitions. Excellent communication skills, with the ability to influence others regarding policies, practices, and procedures, and justify and gain cooperation of other parties on practices, policies, and procedures. What We Can Do For You: Career Development: The Coca-Cola Company offers a wide range of resources and programs to support your career development, including global learning programs and leadership development programs. Innovation & Technology: The ability to work with an award-winning team that is on the cutting edge of innovation. Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter. Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Salary: . Date posted: 04/12/2024 08:13 PM

Overview Build the future! At McGraw Hill our approach is to improve educational outcomes as we harness technology and data insights both inside and outside the classroom to ignite the spark between teaching and learning. As a Product Manager you will drive the growth of McGraw Hill India Test Prep business in the existing and new segments - books and digital content solutions. What is this role about? The incumbent will work effectively across the organisation as the customer expert and product owner, and partner successfully with others to accomplish goals. One is therefore active in the markets to learn market trends, customer and competitor insights that positively impact portfolio strategy and decisions, plus product conception and development. What you will be doing: Build and execute on the identified growth segment's product roadmap with solid content strategy, effective product lifecycle management and operational efficiency Responsible for revenue and profitability planning and execution of the growth product portfolio and collaborate with sales and marketing to achieve goals Identify, develop and present effective business cases to support product lines and versions, innovations or enhancements, and new products and services Ensure timely publishing of products with strict adherence to our quality standards Promote the growth portfolio to engage and support the go-to-market teams through product presentations, documentations, training and workshops Work closely with marketing team to guide integrated marketing communications and campaigns that nurture leads and prospects for portfolio success We are looking for someone with: Minimum 3 years of relevant experience as a Product Manager for K-12 or Test Prep segment Holding prior experience in building sustainable products with solid Product Management expertise Expertise in data handling and analytics to enable data driven decision making Ability to lead, influence, and collaborate with multiple stakeholders and across levels Familiarity with market research, consumers behaviour, and marketing techniques A bachelors degree with excellent communication & presentation skillsWhy work with us?The work you do at McGraw Hill will be the work that matters and influences. As the leading education partner for millions of educators, learners and professionals, we are expanding the possibilities of content and technology to make learning better in a connected world. Play your part and experience a sense of fulfilment that will inspire you to even achieve greater heights. 47148Salary: . Date posted: 04/15/2024 11:08 AM

Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobThe Product Manager works on product offerings in our Strategic Asset Management portfolio of solutions and is responsible for working on our core product in the facility infrastructure market, Origin. Product Managers at Brightly work with stakeholders across the business and clients to drive topline bookings of the product as supported by the product roadmap.Brightly's capital planning and asset lifecycle optimization solutions help our clients compare and contrast funding options for their capital planning projects across multiple asset classes - helping clients maximize the impact of their budgets while supporting the communities they serve. Our mission is to help our clients build better, sustainable environments for the citizens, patients, students, and constituents that they serve. We are looking for someone who not only meets the needs of the role but believes in the mission of Brightly and how that supports our clients.What you'll be doingServe in the role of Product Manager in an agile development environment, including developing and maintaining a robust backlog writing and refining user stories Translate product roadmap features into well-defined product requirements, including features, user stories, and acceptance test criteriaResponsible for communicating priorities and goals at the beginning of each sprint in accordance with release goals, roadmap, and associated timelines/dependencies Become a subject matter expert in relevant product domains, and develop an understanding of target markets and users, to guide product decisions Develop Business and Market Requirement documents, and work with your peers to translate these requirements to inform the roadmap and execution plan. Serve as the champion of the customer experience and partner with UX/design, product counterparts, and professional Services to deliver delightful user experiences across all customer touchpoints Establish and foster key relationships with clients, & domain experts to leverage in meeting market needsWhat you'll needQualifications & Experience2-3 Years of experience as product manager.Experienced at developing user stories and acceptance criteria and communicating business value to the engineering team. Strong evidence of working with engineering on communicating commitments and delivering results Experience in Agile processes and principlesSuperb communication skills for both oral and written communication; ability to communicate confidently across all levels in the organization.Demonstrated ability to interpret and analyze data to support decision making. Experience working with and influencing product development teams and driving them toward a common customer and business vision all the way through to delivery. Bachelor's degree in business, Computer Science, or other analytical or business acumen-based field Knowledge of finance, investment, and asset management is beneficial.Behavioural Competencies: High energy level, sense of urgency and intellectual curiosity, confident, thorough, not afraid to make decisions, oriented toward practical solutions. Passion for developing great products!Confident, without an ego, to have both the conviction and willingness to make decisions as well as the confidence to seek collaborative solutions.: Ability to overcome setbacks and enthusiastically persist until ambitious goals are achieved-must be resourceful, creative, and innovative.Results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions efforts with enthusiasm and conviction.The Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/16/2024 02:01 PM