We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Implementation Project Manager Salary in Pune - PayScale

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Найдите подходящую статистику

Access Manager

Смотреть статистику

Accessories Manager

Смотреть статистику

Account Receivable Manager

Смотреть статистику

Accountant Project Manager

Смотреть статистику

Acquisition Manager

Смотреть статистику

Activity Manager

Смотреть статистику

Adobe Experience Manager

Смотреть статистику

Analysis Manager

Смотреть статистику

Artist Manager

Смотреть статистику

Assessment Manager

Смотреть статистику

Asset Manager

Смотреть статистику

Assignment Manager

Смотреть статистику

Assistant Category Manager

Смотреть статистику

Assistant Deputy Manager

Смотреть статистику

Availability Manager

Смотреть статистику

Branch Manager

Смотреть статистику

Branch Operations Manager

Смотреть статистику

Business Continuity Manager

Смотреть статистику

Business Line Manager

Смотреть статистику

Business Manager

Смотреть статистику

Business Planning Manager

Смотреть статистику

Capability Manager

Смотреть статистику

Capacity Manager

Смотреть статистику

Capacity Planning Manager

Смотреть статистику

Case Manager

Смотреть статистику

Center Manager

Смотреть статистику

Certification Manager

Смотреть статистику

Change Control Manager

Смотреть статистику

Channel Distribution Manager

Смотреть статистику

Channel Partner Manager

Смотреть статистику

Cinema Manager

Смотреть статистику

Claims Manager

Смотреть статистику

Cloud Manager

Смотреть статистику

Club Manager

Смотреть статистику

Collections Manager

Смотреть статистику

Community Manager

Смотреть статистику

Competency Manager

Смотреть статистику

Complaint Manager

Смотреть статистику

Component Manager

Смотреть статистику

Computer Manager

Смотреть статистику

Concept Manager

Смотреть статистику

Contact Manager

Смотреть статистику

Contract Manager

Смотреть статистику

Contracts Manager

Смотреть статистику

Corporate Agency Manager

Смотреть статистику

Cost Manager

Смотреть статистику

Counselling Manager

Смотреть статистику

Creative Manager

Смотреть статистику

Credit Control Manager

Смотреть статистику

Critical Incident Manager

Смотреть статистику

Customer Experience Manager

Смотреть статистику

Customer Project Manager

Смотреть статистику

Data Center Manager

Смотреть статистику

Data Quality Manager

Смотреть статистику

Debt Manager

Смотреть статистику

Delivery Operations Manager

Смотреть статистику

Demand Manager

Смотреть статистику

Department Manager

Смотреть статистику

Deputy Manager

Смотреть статистику

Design Manager

Смотреть статистику

Designation Area Sales Manager

Смотреть статистику

Destination Manager

Смотреть статистику

Development Manager

Смотреть статистику

Development Team Manager

Смотреть статистику

Digital Asset Manager

Смотреть статистику

Digital Manager

Смотреть статистику

Dispatch Manager

Смотреть статистику

Divisional Manager

Смотреть статистику

Documentation Manager

Смотреть статистику

Domain Manager

Смотреть статистику

Education Manager

Смотреть статистику

Energy Manager

Смотреть статистику

Engagement Manager

Смотреть статистику

Equity Manager

Смотреть статистику

Exchange Manager

Смотреть статистику

Executive Manager

Смотреть статистику

Farm Manager

Смотреть статистику

Finance Budgeting Manager

Смотреть статистику

Financial Risk Manager

Смотреть статистику

First Line Manager

Смотреть статистику

Fitness Club Manager

Смотреть статистику

Foreign Exchange Manager

Смотреть статистику

Framework Manager

Смотреть статистику

Franchisee Manager

Смотреть статистику

Fraud Manager

Смотреть статистику

Fraud Risk Manager

Смотреть статистику

Freight Manager

Смотреть статистику

Front Line Manager

Смотреть статистику

General Manager

Смотреть статистику

Global Delivery Manager

Смотреть статистику

Golf Club Manager

Смотреть статистику

Group Manager

Смотреть статистику

Group Production Manager

Смотреть статистику

Growth Manager

Смотреть статистику

Gym Manager

Смотреть статистику

Health Club Manager

Смотреть статистику

Hub Manager

Смотреть статистику

Image Manager

Смотреть статистику

Impact Manager

Смотреть статистику

Implementation Manager

Смотреть статистику

Incident Problem Manager

Смотреть статистику

Industrialization Manager

Смотреть статистику

Information Risk Manager

Смотреть статистику

Information Security Manager

Смотреть статистику

Information Systems Manager

Смотреть статистику

Infrastructure Manager

Смотреть статистику

Infrastructure Project Manager

Смотреть статистику

Initiatives Manager

Смотреть статистику

Installation Manager

Смотреть статистику

Integration Manager

Смотреть статистику

International Project Manager

Смотреть статистику

Ip Manager

Смотреть статистику

Knowledge Manager

Смотреть статистику

Landscape Manager

Смотреть статистику

Launch Manager

Смотреть статистику

Laundry Manager

Смотреть статистику

Lead Generation Manager

Смотреть статистику

Lead Product Manager

Смотреть статистику

Lean Manager

Смотреть статистику

Learning Development Manager

Смотреть статистику

Leasing Manager

Смотреть статистику

Litigation Manager

Смотреть статистику

Loan Manager

Смотреть статистику

Mall Manager

Смотреть статистику

Manager Provisioning

Смотреть статистику

Marketing Program Manager

Смотреть статистику

Mining Manager

Смотреть статистику

Network Infrastructure Manager

Смотреть статистику

New Business Manager

Смотреть статистику

Night Club Manager

Смотреть статистику

Optimization Manager

Смотреть статистику

Outlet Manager

Смотреть статистику

Package Manager

Смотреть статистику

Partner Development Manager

Смотреть статистику

Partner Manager

Смотреть статистику

Partner Relationship Manager

Смотреть статистику

Partnership Manager

Смотреть статистику

Performance Manager

Смотреть статистику

Personnel Manager

Смотреть статистику

Pharmacy Manager

Смотреть статистику

Pipeline Manager

Смотреть статистику

Plant Manager

Смотреть статистику

Platform Manager

Смотреть статистику

Portal Manager

Смотреть статистику

Practice Manager

Смотреть статистику

Premier Relationship Manager

Смотреть статистику

Pricing Manager

Смотреть статистику

Product Line Manager

Смотреть статистику

Product Management

Смотреть статистику

Product Portfolio Manager

Смотреть статистику

Production Support Manager

Смотреть статистику

Productivity Manager

Смотреть статистику

Program Manager

Смотреть статистику

Promoter Manager

Смотреть статистику

Promotions Manager

Смотреть статистику

Queue Manager

Смотреть статистику

Receiving Manager

Смотреть статистику

Reconciliation Manager

Смотреть статистику

Recovery Manager

Смотреть статистику

Regional Account Manager

Смотреть статистику

Regional Credit Manager

Смотреть статистику

Regional Manager

Смотреть статистику

Regional Manager Retail

Смотреть статистику

Reliability Manager

Смотреть статистику

Renewal Manager

Смотреть статистику

Reporting Manager

Смотреть статистику

Resourcing Manager

Смотреть статистику

Retail Operations Manager

Смотреть статистику

Retention Manager

Смотреть статистику

Safety Manager

Смотреть статистику

Sap Solution Manager

Смотреть статистику

Scheduling Manager

Смотреть статистику

Second Line Manager

Смотреть статистику

Section Manager

Смотреть статистику

Sector Manager

Смотреть статистику

Selection Manager

Смотреть статистику

Senior Branch Manager

Смотреть статистику

Senior Contracts Manager

Смотреть статистику

Service Account Manager

Смотреть статистику

Service Desk Manager

Смотреть статистику

Service Relationship Manager

Смотреть статистику

Shift Manager

Смотреть статистику

Shop Manager

Смотреть статистику

Software Asset Manager

Смотреть статистику

Software Product Manager

Смотреть статистику

Software Project Manager

Смотреть статистику

Spare Part Manager

Смотреть статистику

Specification Manager

Смотреть статистику

Staff Manager

Смотреть статистику

State Manager

Смотреть статистику

Station Manager

Смотреть статистику

Strategic Alliance Manager

Смотреть статистику

Strategy Manager

Смотреть статистику

Structural Manager

Смотреть статистику

Studio Manager

Смотреть статистику

Success Manager

Смотреть статистику

Support Account Manager

Смотреть статистику

Sustaining Engineering Manager

Смотреть статистику

Talent Manager

Смотреть статистику

Technical Product Manager

Смотреть статистику

Technical Service Manager

Смотреть статистику

Technical Solution Manager

Смотреть статистику

Technology Risk Manager

Смотреть статистику

Terminal Manager

Смотреть статистику

Territory Manager

Смотреть статистику

Tooling Manager

Смотреть статистику

Track Manager

Смотреть статистику

Traffic Manager

Смотреть статистику

Transaction Manager

Смотреть статистику

Vendor Relationship Manager

Смотреть статистику

Vertical Manager

Смотреть статистику

Warranty Manager

Смотреть статистику

Wellness Manager

Смотреть статистику

Workshop Manager

Смотреть статистику
Show more

Recommended vacancies

Project Test Engineer - CAD
Siemens, Pune, Any
Create, design new project test plans to qualify the contents of project requirements and functional specifications. Design, test cases listed in the project test plan. Improve test specifications by analyzing the root causes of technical issues, and develop testing solutions for those root causes. Create and apply new approaches as necessary to improve the productivity and efficiency of testing. Acquire customer inputs for project testing purposes. Technical lead in guiding junior engineers. Works with minimal supervision on complex projects with latitude for independent judgment. Moderate level of skill with extensive proficiency across multiple product lines.Siemens Digital Industries Software is seeking to hire a Quality Assurance Engineer as a part of sustained worldwide growth. This is an exciting opportunity to contribute during the entire software life cycle of our leading CAE/CFD tool Simcenter STAR-CCM+. You will be a key member of the team while working independently to prepare test plans, test cases, and review testing checklists and validating the solutions delivered by development. Your uncompromising attention to detail will be required to run, monitor and triage regression tests on a regular basis, while your knowledge and experience will help to improve test coverage, tools and processes.The Quality Assurance engineer will document all problems and work to resolve them; report progress on problem resolution to management. The QA engineer must communicate proactively and effectively with team members locally and global team leads, project managers, software developers and management on issuesSiemens Digital Industries Software offers a competitive benefit package and a professional working environment. Siemens Digital Industries Software is a world-leading supplier of CAE/CFD solutions to the global engineering community.ResponsibilitiesResearch new product functionality.Develop and document test plans and procedures to verify that our software products and releases meet the established functionality and performance goals.Implementation of Software Testing strategies including the execution of System, Integration, and Unit testing to fulfil the quality requirements on our products.Test the products, documenting and communicating the results of that testing.Detailed reporting of software defects, communication of risks to leads and follow-up with stakeholders to ensure prompt resolution of issues.Develop automated testing procedures and programs to enhance certification efforts.Contribute to strategic directions for the entire Quality team.Collaboratively contributes to plans for overall quality improvement, and obtaining signoff from all stakeholders as required.Contribute to projects to improve our investment in various test frameworks.Effectively work with a globally dispersed team.Participate effectively in cross-functional teams.Work with other development areas to improve fault prevention higher up the development stream.Participate in testing projects as the representative of Quality Assurance.Mandatory SkillsMaster's or Bachelor degree in Engineering fieldExperience in the CFD / CAE industry.Experience in commercial CAD Packages like NX, SolidWorks , CATIA, 3D-CAD or Ansys Design ModelerGood understanding on modeling concepts and Geometry cleanupKnowledge in CFD workflow and experience in PreprocessingGeneral experience in preparing, carrying out simulations and post processing results in CFD software.Programming knowledge (knowledge/experience with JAVA, C++, Scripting languages).Strong Verbal and written communication skills.Responsibilities :Hands-on experience with STAR-CCM+ CFD Software.Candidate should have Experience with the commercial CAD Software's such as NX,CATIA,CREOExperience with STARCCM+ CAD clientsAble to create large industrial CAD cases and investigate the failures within STAR-CCM+.Able to preprocess (CAD Cleanup) the geometry for the CFD analysis.Additional experience with Ansys or other commercial CFD packages would be an advantage but not essential.Experience with the scripting experience in Python,Java.Experience in managing a multi-platform (Windows / Linux) test environment.Comfortable working a matrix environment!Demonstrated knowledge of Quality theories and practices.Experience working in Agile and Waterfall SDLC environments.Enjoys networking with peers in the industry to share best practices.Self-motivated individual with a strong work ethic and a desire of continuous learning.Ability to apply advanced level technical skills cooperatively in a challenging, fast paced environment on a team with experienced professionals.ExperienceMinimum One or two years of hands on experience in any CAD commercial software's in CFD field1 to 2 years Quality Assurance and /or Testing will be an additional advantageWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.Siemens Software 'Transform the everyday' and 'Accelerate transformation'#LI- PLM#LI-HybridSalary: . Date posted: 03/28/2024 09:12 PM
Project Manager
Siemens, Pune, Any
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand.We are looking for a Project Manager• Overall 12+ years of experience with thorough understanding of various aspects of project management and process areas.• Domain experience is a must. Alternatively - experience as a PM for a product is required.• High on solutioning and problem-solving abilities.• Would be expected to• Get into details of the product under development,• Understand technical and functional aspects.• Communicate with various stakeholders and ensure everyone is on the same page.• Suggest solutions to areas of concern in processes and project management!• Should be good in these areas of project management:• Schedule and scope management• Stakeholder management• Tracking and monitoring• Budget Management• Metrics - especially deriving insights from the numbers.• Self-starter with a positive attitude, high ethics, and a track record of working successfully in a time-constrained environment.• Expert in Agile and Lean ways of working at program/enterprise level.Desired Skills:• Excellent Presentation Skills.• Very strong Data crunching & analytics.• Project Management Certification PMP.• Great Communication skills.• Ability to roll-up data for the Leadership team.• Stakeholder Management.• Bachelor's degree in computer science, Information Systems, or equivalent education or work experience in conjunction with corresponding additional qualifications required for this role.• You are a quick learner and have an ability to decipher data from various sources to derive meaningful insights. • High analytical thinking and to process large quantities of data in an accurate manner.• Experience in leading virtual teams, collaboration, and networking.Desired Skills:12+ years of experience is required.Strong Communication skills.Analytical and problem-solving skillsJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens.This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/04/2024 02:10 PM
SLP Specialist, West 3 Cluster, INSLP
Amazon, Pune, MH, IN
DESCRIPTIONThe primary objective of the Security & Loss Prevention manager is to ensure the protection of people & assets of Amazon’s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. Assist SLP Manager, in day to day activities, planning, sourcing and executing the process and procedure. Identify the shrink aspects at the FC level. Identify the potential theft area and work closely with the concerned stake holders. Optimum utilization of the resources to ensure and maintain high quality and timely support to the Operations of the organization Conduct risk assessment for the respective sites and work in accordance with the security policies and guidelines. Independently able to handle emergency situation and drive loss prevention methods at the site level. 1. Security Operation  Rationalization & Review of Guard Force  Profiling of Guard Force  Implementation & Follow-up of Security Plan  Review of Post Site Instruction  Reports - Daily, Weekly, Monthly, Half yearly and Annual  Security Team is ensuring that SLAs for all processes are being taken care of  All the Control Room systems are functioning properly  Patrolling Observations & Corrective action and follow ups  Daily Vehicle Movements  Ensure all posts are 4M & 5S compliant 2. Audits/Certifications  Keeping the plans & SOPs updated  Periodical Check of Documentation  Preparation of Documents for Internal & External Audits  Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points  Review of Manpower required at Frisking Points  Maintenance of Systems Installed at Frisking Area  Maintenance of Systems Installed at Frisking Area & Improvement  Surprise Check and reports  5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program  Process Review & Necessary Improvements  Process Improvisation  Quarterly Assessment  Loss Prevention Report  Feed backs from Shop Floors  Follow up & Completion of CAPA  Loss Prevention Audits 5. Scrap Disposal Auditing  Process Review & Necessary Improvements  No of Vehicle in & Out Movement  Surprise Checks and Scrap yards and report  Cross functional Team Audits 6. Security System  Ensure 95 % serviceability of all Systems  Ensure 100% Training of all security guards  Controlling of Access & Review of Access level  Hygiene Status Report & Operational Effectiveness of Security gadgets.  Preventive maintenance Schedule for all Security Gadgets & its Improvements  Monthly Review Meeting with AMC Vendor and Updates  New Projects & Completion report  Reports – Daily, Weekly & Monthly reports  Daily Defect Follow ups  Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis  Working closely with ICQA team and do the analysis of all un-reconciled ASINs  Quick Completion Investigation and submission of reports  Loss prevention audits and recommendations if any  Surprise Checks and submission of reports  Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets  Maintenance of updated Assets list  Maintenance Schedule of Assets & Security Gadgets We are open to hiring candidates to work out of one of the following locations:Pune, MH, INDBASIC QUALIFICATIONS 1. University degree level or equivalent through experience and professional certification. 2. A minimum of 6-8 years in SLP department, law enforcement or security-related profession. 3. Extensive and up to date knowledge of security equipment and technology. 4. Experience in managing or coordinating security investigations of complex nature. 5. Knowledge of information security processes and systems. 6. Experience in security auditing. PREFERRED QUALIFICATIONS 1. Loss Prevention experience 2. Emergency Response / Crisis Management 3. Auditing and security investigations 4. Exposure to MNC culture and dynamics. 5. Professional certifications like CFE, CPP & PSP would be preferred
Asst Mgr-Front Office
Marriott International, Pune, Any
Job Number 24065119Job Category Rooms & Guest Services OperationsLocation Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:27 AM
Assistant Front Office Manager
The Ritz-Carlton, Pune, Any
Job Number 24068665Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 10:58 AM