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Network Security Specialist Advisor
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Network Security Specialist Advisor to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).:Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.:Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on:call rotation support.:Complete Weekly/Monthly Health Status checks across all support network security platforms.:Working with multiple customers support environment to complete upgrades, patches, overall operational support.:Assist in conducting rule set reviews to improve overall security foot print for our customers.:Provide operational support of the Network Security environments.:Detect security issues, create customer tickets and manage problems until closure.:Ensure that Service Level Agreements and operational standards are met.:Perform system maintenance, checkups and maintain current documentation.:Provide resolution plans for device issues.:Propose service, process and technical improvements to management.Required Skills and Abilities::Prior related work experience in support and implementing of Network security devices with a functional understanding of information security regulatory requirements and compliance issues:Combination of delivery support experience on large accounts across various functional areas and relationships with existing Security Services clients, Security Services Technology Partners, and the ability to collaborate in a very distributed organization:Demonstrated ability to grasp complex issues to arrive at optimal solutions:Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.:Functional level experience and proven knowledge in atleast Checkpoint, Palo Alto and Cisco firewalls technologies along with McAfee IDS/IPS devices and Public cloud like MS Azure and AWS.:Good understanding of networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.):Integration with authentication protocols such as LDAP, IWA, IWA:direct, SSO, Active directory.:Atleast 10+ years of network troubleshooting experience and at least 7years Network Security administration experience:Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall teamAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Networking Advisor
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Networking Advisor to join our team in noida, Uttar Pradesh (IN:UP), India (IN).The Network Infrastructure Services team is in need of talented DNS engineers to build and operate a global franchise critical DNS/DHCP/NTP infrastructure. We need creative engineers and technologists to help us keep critical systems up while transforming the infrastructure from a traditional out of the box DNS/DHCP services to a modern service incorporating modern user facing APIs, automation, industry leading appliances, unit/regression tests and continuous integration and operational support. The Network Infrastructure Services team routinely works on tasks related to: availability, latency, capacity, code lifecycle, appliance deployment and configuration management. We collaborate with our engineering teams to release new services and our Command Center teams to solve issues impacting the bank's users and services. This position has a rotational on call operation aspect for which all team members partake with on call duties on the weekends and off business hours.Qualifications:Experience / Strong understanding of Active Directory (DNS administration and site replications):Ability to troubleshoot and fix IP conflicts and DNS/DHCP/NTP issues on a large Enterprise network :Understanding of basic network technologies (router, switch, firewall) and their function:Ability to analyze existing infrastructure and provide recommendations for improvements:Ability to answer common to complex questions surrounding DNS:Strong attention to detail and with excellent problem:solving/analytical skills:Ability to think critically about impact and escalate when an issue requires extra technical expertise:Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient integrations/operations engineer, in providing best in class solutions that align to meet business and technology requirements:Integrations/Operations minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients and technical team members in delivering technical solutions.:Plan and coordinate project deliverables across multiple service providers in support of network infrastructure project requirements.:Manage and contribute to a portfolio of network infrastructure projects from design, build, through implementation and operational turn:over, with varying levels of complexity.:Collaborate with other internal/external teams such as engineering, and requestors on core design requirements/standards and impact assessment.:Leverage designated tools and resources to implement technical designs/engineering work orders during a pre:approved change window as necessary.:Perform design validation testing and pre:work in non:production environments when necessary to ensure successful implementation in production.:Maintain accurate records of requests and communications by utilizing Bank's systems of record:Communicate the status and progress to the customer on a daily basis via the System of Record and respond to requests from customers in a timely manner.:Adhere to bank processes, such as representing the change in Change Committee meetings and Design Review sessions.:Create, modify, and represent appropriate change records required prior to implementing or hand:off.:Provide implementation support, as needed, to vendors and internal teams during and off business hours.:Required Skills::UNIX (Linux):Programming (S
Network Engineering Specialist
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Network Engineering Specialist to join our team in Noida, Bangalore, Hyderabad, Uttar Pradesh (IN:UP), India (IN).Roles and Responsibilities:: Plan, implement and maintain networked systems, including configurations, supporting / troubleshooting network problems and coordinating with vendors for installation of such items as Cisco/Juniper routers and switches, Wireless controllers, Avocents and circuits etc.: Perform complex technical analysis of software, hardware, and network systems, systems integration on LAN / WAN communications, network nodes, routers and switches.: Independently analyze and provide innovative solutions in order to support existing problems in customer's enterprise network including MPLS backbone.: May serve as technical liaison with vendors/customer.: Apply advanced understanding of WAN/LAN internet : to work on troubleshooting existing network problems, new implementations or migrations etc.: Mentor and instruct junior level engineers on technical expertise needed in troubleshooting, implementation of required solutions.: Recommend improvements and assist in the development of technical standards(SOPs).: Willing to work in oncall support environment, to support change requests during off business hours or available to troubleshoot high severity issues.Key skills R and S OSPF, BGP,IS:IS, MPLS, Route:maps, NAT, HSRP, STP, Redistribution, QOS, VPN, Wireshark, packet capture analysis.Requirements:- Exceptional knowledge of network performance, network administration and troubleshooting techniques.- Good understanding of service provider routing and switching technologies ( LDP, RSVP, MPLS, ISIS, MPBGP).- Exceptional knowledge of network related hardware and software (including routers, switches, TCP/IP, Ethernet, L3VPNs etc.)- Good exposure on Juniper routers and switches preferably MX, QFX, EX models.- More than 5+ years of experience in R and S juniper and CISCO specific platform.- Graduation or equivalent combination of education.- Candidate must be willing to work during night shift.Work Timings:24X7 rotational shift.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Software Development Senior Analyst
, noida, IN
This position will be responsible for providing remote Level 2 technical support in form of responding to customer calls or emails, incident triage and acknowledgement, status updates and other ITIL based L2 activities, for the Sensormatic Solutions Loss Prevention and Security products implemented at Retail customers premises, globally.Skills Summary::5 Years of L2/L1 Support experience in End user support/Desktop support : Windows operating system : Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands:3 Years as L2/L1 Support Specialist in End user support/Desktop support : Hardware that includes Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, IMAC:D etcMandatory Skills and Experience::Bachelors in CS or IT or equivalent:CCNA (Collaboration/Security/Cloud) or MCSE (Business Applications/Cloud Platform and Infrastructure) or similar certification:Minimum 5 years of ITIL based full cycle remote L2 Technical Support involving enterprise level both H/W and S/W systems.:Have experience on L2 support for enterprise Electronic Article Surveillance and CCTV security systems.:Strong hardware diagnostics skill involving remote EAS systems.:Must possess a solid understanding of Microsoft Windows server and desktop operating systems.:Ability to interact with customers professionally.Desirable::IT Security Management/ Cloud Computing Certification:Proven ability to formulate and coordinate solutions to issues in conjunction with multiple functional areas.:Must possess excellent problem solving and communication skills. Must be flexible, dependable and able to multi:task with priority.:Able to Lead and guide the team, able to resolve tough business problems and prepare documentation for future use.:Advanced CCNP certification or equivalent:Must possess excellent troubleshooting and simulating experience in HW and NW domain.Job Responsibilities::Provide technical assistance and consultancy to RDC Analysts on various Sensormatic products.:Take ownership of customer issues escalated from Support Analysts:Provide remote support for various hardware issues (involving CCTV Systems, temperature sensors and other EAS devices) in the customer environment.:Perform in:depth problem analysis and isolate problems of local or enterprise:wide scope:Coordinate documentation of customer problem report in preparation for 3rd level escalation.:Ensure efficient telephone queue and inbound email queue coverage.:Achieve and maintain targeted performance metrics per established RDC team goals.:Contribute new or updated technical or procedural content to the technical support knowledge base.
UNIX/Linux Systems Integration Specialist Advisor
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a UNIX/Linux Systems Integration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Positions General Duties and Tasksstylelist:style:type:square::Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory and CPU by creating a micro plan and implementing them by following complete change process.:Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 Enterprise server:Proficient on Microsoft (MS) Clustering issues:Administering Windows/Linux/Hypervisor, VMware, Hyper:V, and cloud operations.:IIS administration and Certificate management:Thorough knowledge of Print Server management role.:Provide Windows server administration within an Active Directory environment:Use monitoring tools to oversee multiple Wintel systems operating within a defined support operations area:Troubleshoot Wintel systems with remote technology such as iDRAC and RDP:Collaborate with clients to develop, implement, and review customer relations service improvement programs:Implement core business processes and assist the client with process improvement initiatives:Analyze, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications:Coordinate hardware and software installations, as well as upgrades:Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning:Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services:Prepare for and prescribe approaches to possible downstream implicationsstylelist:style:type:square::Preferences: : Optional (nice:to:have's):Solid knowledge of systems software /hardware, networks, and operating systems.:Solid knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.:Solid technical troubleshooting skills.:Solid interpersonal and client service skillsRequired schedule availability for this position is Rotational ShiftsThe shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirements.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Security Analysis Senior Analyst
, noida, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).stylelist:style:type:square::The Security Analysis Senior Analyst would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.:Implement Network Security solutions and provide operational support in a customer environment.:Update signatures on Palo Alto, FTD.:Will provide technical escalation to L1 support engineers:Provide Oncall support for high severity incidents in a 24x7 environment:Detect security issues, create customer tickets and manage problems until closure.:Act as point of escalation for the Network Security team and collaborate with internal Dell services support teams to ensure timely resolution of issues.:Ensure that Service Level Agreements and operational standards are met. :Perform system maintenance, checkups and maintain current documentation. :Provide resolution plans for device issues.:Propose service, process and technical improvements to management. About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.