Service Architect Salary in Mumbai - PayScale

Greetings from VAM SYSTEMS…. VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. We offers a comprehensive list of services in the field of IT infrastructure m

Seeking product development associate to help strategically transform onboarding platform and tools through a data driven approach.As a team member on the Securities Services Onboarding Product Development team you will an integral part of developing and delivering the vision and strategic roadmap for the On-boarding Transformation.Development of data driven tools and processes for simplification, standardization and optimization across People, Products, Process and Systems in support of on-boarding for the breadth of the Securities Services products is key focus area for the group. As a product development associate you will spend you day-to-day leading the delivery of projects aligned to the end-to-end onboarding for Securities Services products & services strategic roadmap. As a product development onboarding associate, you will work closely on implementing data strategy with Client Onboarding teams, Middle Office teams, Product Development, Data Architects, and various Technology teams to execute and ensure delivery of projects according to agreed timelines and budget. The candidate must demonstrate business leadership and technical skills to learn/understand the technology infrastructure. This role will identify opportunities to improve efficiency and will communicate clearly at all levels, engaging with senior stakeholders for strategic direction. Job Responsibilities: Define complex business data requirements in a simplified manner Help develop strategic vision and solutions for end-to-end onboarding platforms in collaboration with firm wide teams, and Securities Services teams with a sharp focus on business benefits, client service, and controls Owning end to end of the product & process, and the ability to interpret how alternative courses of action impact downstream processes and groups. Interact with all levels of management and operations to review, understand, document, and communicate objectives, business/program needs, risks, constraints and issues. Document traceability of requirements to business objectives - ensure that all requirements are all in support of the business case. Prepare business requirements, review functional requirements, monitor system development/ implementation, User Acceptance testing, production deployment and roll-out, in alignment with business priorities, ensuring product is delivered on time and on budget. Supporting operations team in defining operational processes to support the product. Identifying and manage risks/issues; create solutions to address limitations while minimizing time to market and minimizing control/operational risk. Required qualifications, capabilities and skills : Experience within a financial services product development or onboarding-focused operations or technology role with a strong focus on business analysis and change management. Adept at stakeholder management and demonstrated ability to engage with diverse set of stakeholders. Energetic self-starter that takes initiative and has demonstrated effectiveness working independently and in multi-disciplinary team with the ability to communicate clearly and confidently and influence senior stakeholders. Problem solving skills - demonstrated ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions aligned with strategic goals with a risk and controls mindset Strong data analytics - advanced ability to analyze and interpret data, identify themes, strengths and opportunities and rationalize data to deliver meaningful and commercial metrics for all projects. Strong MS Office skills - Excel, Share Point, Access, Word, Visio and PowerPoint. Strong time management skills, with an ability to multitask and work under pressure and engage with colleagues across regions and time zones. Preferred qualifications, capabilities and skills: Prior experience in client-facing onboarding or product development role within Custody and Fund Services is highly preferred. Prior experience in Securities Services business areas will be highly preferred. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 04/03/2024 10:24 PM

BASIC QUALIFICATIONS- High school or equivalent diplomaDESCRIPTIONData Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited ("ADSIPL") with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world's most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL's data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Experience with computer hardware troubleshooting and repairSalary: . Date posted: 04/04/2024 10:20 PM

DESCRIPTIONAmazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible. The location for this job to be discussed, as there may be opportunities in several India locations. This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall ‘hands-on’ management of the Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The location for this job to be discussed, as there may be opportunities in several India locations. Primary responsibilities and SME fields include, but are not limited to: Operations and Maintenance: · Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions. · Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business. · Responsible for Asset and Inventory management. · Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation. · Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation) · Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems. · Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development · Health & Safety, local statutory requirements, environmental and energy management. · Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s. · Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams. · Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.) · Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits). · Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation. Incident and Emergency Response: o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management. o Managing information flow during incidents while providing regular updates to management. o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- High school or equivalent diplomaPREFERRED QUALIFICATIONS- 2+ years of data center engineering experience

BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM

A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems Partners / Collaborates with application development teams to ensure efficient, secure, scalable, stable design and code Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability and performance of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. Advanced in one or more programming language(s) like Java, Python Demonstrated proficiency in building Microservices on cloud / distributed environments Experience in Architecting & building highly scalable, fault tolerant, distributed system. Experience in designing and building batch and streaming pipelines to process data Experience in UI/UX Architecture - Frontend application Design using React or Angular Hands-on practical experience delivering system design, application development, testing, and operational stability Proficient in all aspects of the Software Development Life Cycle including automated end to end and performance testing. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Practical cloud native experience, preferably AWS Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecturePreferred qualifications, capabilities, and skills Experience in modeling languages like UML or C4 model and knowledge of EA frameworks like TOGAF is preferable AWS Certification preferred Mobile Native Design and Architecture experience is preferred - iOS and AndroidAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/10/2024 10:28 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAWS is seeking for an experienced, highly resourceful, and business-oriented Project Manager to manage cross-function programs at its Data Centers. The individual is expected to collaborate with multiple stakeholders across the IN Data Center ecosystem. The role also requires proficiency around designing long-term strategic solutions while managing and continuously improvising periodic business review cadences. The individual should have excellent document writing, data-analysis, and MS excel skills.The level of ambiguity in this role requires the individual to assess and collaboratively determine the best strategies of operational excellence and coherence between multiple inter-dependent functions. The role provides extensive learning opportunities within the realm of Data Centre industry and the individual is expected to be well versed (or willing to learn) in tech-level nuances across the functions of electrical, mechanical, IT, and computer science. This role will cover a wide range of deliverables - from strategic contracts management to input on day-to-day operations. This position will be responsible for the service deliveries including the ones through service partners & vendors supporting the services. This position will also be responsible to have a close check on the operational expenditure to maintain the same within budget and also expected to explore and drive initiatives on improving efficiency, cost and overall turnaround time. This position will liaise with the business teams, procurement, finance, legal, vendors, tax, security, EHS etc. to support the overall site business operations.Project Manager will be responsible for (i) Execution of review cadences within IN Infra Ops, (ii) Spearheading projects around the global best practices and implementing them within Infra Ops, (iii) Identifying key strategic opportunities that exist within the ecosystem and utilize their SME knowledge to implement the same, and (iv) leveraging stakeholders to deliver collectively as Infra Ops teams.Key job responsibilities• Collaborate with site Facility Managers, HR, Legal, Safety, Security, Finance and EHS to ensure that all sites are business compliant. Conduct quarterly audits, document findings and drive/ assist action plans for prompt closure. • Develop, cultivate and own key relationships with third party service providers and vendors except for MEP services. Manage third-party contractors/vendors engaged in operating and maintaining properties. • Provide admin related support to the Cluster Manager. • SPOC for communication and employee engagement programs. • Coordinate and organize region-level programs, weekly or monthly newsletters.• Drive consistency across all the sites with respect to processes and mechanisms. • Collaborate with cross-functional partners to ensure business continuity including new hire on-boarding and training programs.• Preparation of annual budget, oversight and management, with emphasis on managing spend of vendor partners.• Drive outsourced providers to deliver continuous improvement and innovations, raising the bar in conjunction with all stakeholders to provide a workplace environment that delights our customers.• Monitor developments in external regulatory environments and work with partners to flag and advise on any possible business impacts.• Should be capable to take up the projects in the mid-way and cope up with a minimum time difference.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degree in management, business administration, economics, engineering, marketingSalary: . Date posted: 04/16/2024 10:26 PM

Are you ready to identify new opportunities and bring forth new process improvements to help automate the functions for new technology platforms? Our team is a highly-collaborative inclusive environment where we value relationship-building, strategic thinking and solution-oriented members.As a Data Domain Architect Associate a part of the Analytics Solutions and Delivery (AS&D) team within Workforce Planning, you will be responsible for with delivering report automation and visualization that supports multiple Workforce Planning functions. Projects engaged by the AS&D team can be complex, data intensive, and of a high level of difficulty that have significant impact on the business.Job Responsibilities: Contribute to data mining architectures, modeling standards, reporting, and data analysis methodologies and perform in depth analysis to resolve a business problem by employing the appropriate tools available in the enterprise Identify new opportunities to bring new process improvements and bring critical skillset to automate the functions on new technology platforms. Communicate data findings through engaging stories that are easy to understand Quickly assesses the big picture in complex situations and identify what is critical and implement rapid prototyping & deployment of existing capability to the target state platform. Work with business domain experts to identify data relevant for analysis Develop new analytical methods and/or tools as required Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvementsRequired Qualifications, Capabilities, and Skills: Hands on experience for data pull using SQL, SQL tuning, data validation, dimensional and relational data modeling. Understanding and hands on experience of designing and implementing ETL processes Experience using Alteryx, delivering reports and insights, data analytics inference, and visualizations to communicate with partners and stakeholders Experience on Data Migration projects. (Snowflake) Experience with Pythin, PySpark, and microservices (AWS) is good to have Demonstrated proficiency with Microsoft Office (Excel, PowerPoint) Exposure to cloud (AWS/Azure) architecture and Data Lake is a plusPreferred Qualifications, Capabilities, and Skills: Bachelor's Degree with 6+ years or Master's+ with 4+ years of experience operating as reporting and analytics professional with background in either Computer Science, MCA, Statistics, Engineering, Economics, Mathematics, Information Science, or related disciplinesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/17/2024 10:29 PM

Do you dream in petabytes? Are you constantly identifying new ways to leverage data to solve unknown problems and answer unasked questions? Would you like to be part of a team that seeks the stories in data that illuminate big investments that will best serve and delight clients? JPMorgan Chase needs curious, passionate data scientists to drive the transformation of data into insights that identify "aha!" moments and enable business breakthroughs. As a Quant Analytics Lead, in the ML Intelligence Analytics organization, you will utilize data analytics and programming skills to assist and contribute to optimizing Chase's machine learning products, while providing insight of the results that were found in the analysis. The role is hybrid manager & hands-on role so we're looking for exceptionally creative, ambitious, "data curious" thinkers who can help extract true business value from the data. From a managerial perspective you will lead a small team of analysts to leverage Chase's knowledge management repository (Chase Answers) to help assisting employees to solve more complex problems and discovery opportunities for customers to self-service information on the repository of information. As a team manager you will also have responsibilities to oversee all MLIO analytics team members in India that support Conversational Insights, Channel Personalization, Real time analytics & agent assistant (Evee). Job Responsibilities: Support & lead partnerships with key Ops stakeholders and Ops Product groups focusing on MLIO Knowledge Management with strong understanding of business drivers, underlying data and processes. Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, leadership teams and business partners in regularly scheduled analytics meetings. Transform data, reporting, analysis into insight that improves the existing operational processes & applications that impact thousands of front-line specialist. Build a suite of reports that allows Leadership and front-line employees to quickly see relevant pipeline, productivity, and scorecard metrics associated with Knowledge Management usage and tracking. Develop roadmap of advanced analytics initiatives to support achievement within multiple lead channels (focused on agent facing applications & their knowledge management repositories). Create behavioral analytics to understand the specialist and personalize their experience. Identifying, testing and deploying new data types that can give insights and enhance existing prediction capabilities to provide analytically recommendations that align to core objective. Proactively investigate issues and problems in both model building and production phases and document KPI, PoC, workflow, and data sources in clear and concise way. Strong coding and heavy lifting in writing and maintaining Alteryx, SQL, Tableau and Python code. Manage a direct team of 2-3 analysts and oversee additional 2-3 analysts who are supporting other functions. Required qualifications, skills and capabilities: Bachelor's/Master's degree in a quantitative discipline (Data Science/Analytics, Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields) 15+ years of experience in applying statistical methods to real world problems using SQL and at least one of the following analytical tools: Alteryx, Python, and Tableau Experience with visualization techniques for data analysis and presentation Strong Mathematical/statistical skills by using Alteryx/Python/SQL/Tableau Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives Knowledge of advanced statistical techniques and concepts or methodologies: Linear/logistic regression, statistical models, clustering, decision tree and experience in statistical and data mining techniques: GLM , Random Forest, Boosting, text mining, NLP, etc.. Leadership: Mentor and coach a small group of 6 FTEs & drive and able to help in identifying and onboarding talents across industry, mentor newer team members and identify growth opportunities for existing team membersPreferred qualifications, skills and capabilities Experience using cloud services: Azure or AWS etc. Experience in Financial Services or like industry desired Candidate should be able to crisply synthesize data into actionable insights for executive leadership. Have a strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies Previously worked in an insights function at a financial services firm or consulting firm supporting Financial firms.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/10/2024 10:27 PM

Architect and design an application delivery and operations model that is a strategic fit in the digital age.Contribute to / lead various digital transformation engagements.Perform technology & solutions capability maturity assessment, carry out application rationalisation exercise, understand and apply digital governance and devise digital strategy and road map to achieve business goalsMust have managed development teams in the past (pref. vendor development teams)Must have strategic understanding on digital transformation project deliveries and architectural understanding of how tech stacks work; should be technically hands-on , a problem solverExperience in end to end project management, stakeholder management including vendors, internal and external partnersStay abreast with newer trends in digital landscape and ensure adoption of them for fulfilling business objectivesMust understand Mobile tech, Infra, Cloud, Micro-servicesTech stacks : Flutter, React JS, Azure/AWS/GCP Cloud