Communications Specialist Salary in Mumbai - PayScale

DESCRIPTIONThe primary objective of the Security & Loss Prevention Specialist is to provide security services and asset protection in designated area of responsibility and assist in mitigating product loss and maintain customer satisfaction in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functionsSLP Manager, in day to day activities, planning, sourcing and executing the process and procedure. Identify the shrink aspects at the FC level. Identify the potential theft area and work closely with the concerned stake holders. Optimum utilization of the resources to ensure and maintain high quality and timely support to the Operations of the organizationConduct risk assessment for the respective sites and work in accordance with the security policies and guidelines.Independently able to handle emergency situation and drive loss prevention methods at the site level.1. Security Operation  Rationalization & Review of Guard Force  Profiling of Guard Force  Implementation & Follow-up of Security Plan  Review of Post Site Instruction  Reports - Daily, Weekly, Monthly, Half yearly and Annual  Security Team is ensuring that SLAs for all processes are being taken care  Patrolling Observations & Corrective action and follow ups  Daily Vehicle Movements  Ensure all posts are 4M & 5S compliant 2. Audits/Certifications  Keeping the plans & SOPs updated  Periodical Check of Documentation  Preparation of Documents for Internal & External Audits  Surprise Check and reports  5S Audits of all Frisking Points and Implementation of suggested Points 3. Process Improvement & Loss Prevention Program  Process Review & Necessary Improvements  Process Improvisation  Quarterly Assessment  Loss Prevention Report  Feed backs from Shop Floors  Follow up & Completion of CAPA  Loss Prevention Audits 4. Scrap Disposal Auditing  Process Review & Necessary Improvements  No of Vehicle in & Out Movement  Surprise Checks and Scrap yards and report  Cross functional Team Audits 5. Security System  Ensure 100 % serviceability of all Systems.  Ensure 100% Training of all security guards  Controlling of Access & Review of Access level  Hygiene Status Report & Operational Effectiveness of Security gadgets.  Preventive maintenance Schedule for all Security Gadgets & its Improvements  Monthly Review Meeting with AMC Vendor and Updates  New Projects & Completion report  Reports – Daily, Weekly & Monthly reports  Daily Defect Follow ups  Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 6. Loss Prevention Analysis  Working closely with business team and support in SLP related areas.  Quick Completion Investigation and submission of reports  Loss prevention audits and recommendations if any  Surprise Checks and submission of reports  Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets  Maintenance of updated Assets list  Maintenance Schedule of Assets & Security Gadgets We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- Minimum graduate with 5 years plus of experience on investigative or loss prevention field, preferably in a multinational environment or Minimum 15 years of armed forces or law enforcement service experience with at least 2 years of corporate Security/Loss Prevention Experience. - Strong analytical and problem solving skills -Advanced level of computer literacy including proficiency in MS office package -Strong communication skills & fluent knowledge of verbal & written language. -Demonstrated ability to deal with business tools & understand business metrics -Demonstrated ability to perform in pressure environment with adherence to timelines -Critical thinking & attention to detail of a narrative -Strong interpersonal skills & proven experience in managing stakeholders and vendors -Strong business ethics, discretion PREFERRED QUALIFICATIONS - Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization. - Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. - Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus. - Experience with delivery stations or cargo handling stations and transportation network security is preferred. - Must have strong oral and written communication skills - Security Certification such as CPP, etc. Master in Business or related field is preferred

No Relocation Assistance Offered159203 : Mumbai, Maharashtra, IndiaWho We AreColgate:Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.If you want to work for a company that lives by their values, then give your career a reason to smile and join our global teamThe ExperienceIn today's dynamic analytical / technological environment, it is an exciting time to be a part of the Analytics team at Colgate. Our highly insight driven and innovative team is dedicated to driving growth for Colgate Palmolive in this ever:changing landscape.What role will you play as a member of the Colgate's Analytics team?Analytics Engineers role would orchestrate the last:mile data pipelines and deliver data to Analytics Leads and Data Scientists for use in dashboards and modelsThe role would focus on expanding and optimizing our data, data pipeline architecture, data flow and collection for multiple Advanced Analytics projects across Revenue Growth Management, Market Effectiveness, Forecasting and so on.Who are you...You are a function expert ::Explores novel data sources:Provides clean, transformed data ready for analysis:Applies software engineering best practices to analytics code (version control, testing, continuous integration,...):Maintains data documentation and definitions:Supports Data Scientist and Data Analyst by applying transformations for ML models on datasets:Partners with Data Engineers to implement establish the right data and systems for Commercial Analytics:Assist with data:related technical issues and support their data infrastructure needs:You will work on data initiatives and ensure efficient data delivery architecture is consistent throughout ongoing projects.:Work with data and analytics to strive for greater functionality in our data systems:Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re:designing infrastructure for greater scalability, etc:Build and maintain efficient data pipeline architecture in cloud environmentYou connect the dots ::Define data architecture and pipelines for insights and KPI:Perform root cause analysis:Assist with organizational change needs (e.g., training, communications, etc.) as part of roll:out and ongoing support of market data reporting tools and processes.:You are a collaborator ::Collaborate with Data Scientists and Analytics Leads:Ready to work closely with business partners across geographies:Work with data and analytics to strive for greater functionality in our data systems:You are an innovator ::Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re:designing infrastructure for greater scalability, etc:Build and maintain efficient data pipeline architecture in cloud environmentQualificationsWhat you'll need...:Bachelor's degree, Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field a plus:At least 3+ years of professional experience working in Information Technology or Digit

DESCRIPTIONAt Amazon India, to achieve our mission to be the most customer-centric company on earth, and provide our customers with the best experience possible, our goal is to deliver each package, no matter how large or small, to our customers when and where they need them, as quickly, accurately and cost-effectively as possible, and through a choice of innovative delivery options. Our network of drivers and delivery service providers is growing rapidly, and to support this growth we are looking forward to ER Specialists to join a newly formed Driver Relations Team.The central objective of Amazon's Driver Relations team is to ensure treatment of drivers is fair, respectful, and consistent with our framework of core business values and objectives. The individual will be responsible to drive agenda of creating a positive driver relations climate that supports safety, capability, engagement and a high performance, customer-obsessed culture. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.Key job responsibilities- Leverage a deep understanding for the breadth of challenges drivers face to prioritize programs and investments that will measurably improve their experience and retention - Work across program, product and tech teams to standardize driver impacting initiatives and implement mechanisms to continuously improve the driver experience.- Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can be used to highlight important aspects.- Connect with drivers in person / virtually and understand their experience in terms of what’s working well and what needs improvement. Identify the issues / concerns that need to be resolved. Document the responses received in prescribed format.- Work with Action owners to ensure timely closure of all issues identified.- Prepare consolidated reports with ER and Business Program teams for Leadership Reviews- Should be able to travel to sites inter/intracity for driving proactive voice listening mechanisms.- Partner with ER Manager in conducting necessary investigations. - Partner with relevant stakeholders to drive OTR engagement initiatives.- Support the ERMs in driving the ER capability building agenda for respective business/PXT teams. - Implement employee surveys and questionnaires; help ERM’s in analysis based on survey results.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND | Mumbai, MH, INDBASIC QUALIFICATIONS- Candidates should have a work experience 5+ years in relevant HR/ER Domain or Project Management- Experience using data and metrics to drive improvements- Experience owning program strategy, end to end delivery for large projects, and communicating results to senior leadership- Written and verbal communication skills- Education: Bachelor’s Degree- Proficiency in Amazon document writing (PRFAQ, White Paper, BRD)PREFERRED QUALIFICATIONS- MBA or a Master’s degree in a related field- 6+ years of experience in a related industry- Problem-solving skills, attention to detail, and exceptional organizational skill- Demonstrated ability to influence and drive alignment among a diverse set of stakeholders and team- Ability to think strategically and creatively whilst also executing operationally with high attention to detail- Critical thinker and ideas-driven in finding new solutions/ designing innovative methods, systems and processes- Experience working in a fast-paced, deadline-driven environment and able to manage priorities well

Relocation Assistance Offered Within Country157189 : Mumbai, Maharashtra, IndiaWho We AreColgate:Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.If you want to work for a company that lives by their values, then give your career a reason to smile and join our global teamThe ExperienceIn today's dynamic technology environment, it is an exciting time to be a part of the information technology team at Colgate. Our highly technical and innovative team is dedicated to driving growth for Colgate Palmolive in this constantly evolving landscape. What role will you play as a member of the Colgate's Information Technology team? Design, develop and test to create quality solutions on time and within budget. To collaborate with business teams / functional teams and IT counterparts for daily support incidents and project activities in different business areas across all geographies. Ability to understand the requirements related to business problems and transform that into a solution design.Who are you...You are a developer ::Understand and apply Information Technology standards to daily support and project implementation activities:Applying conceptual knowledge of business processes and technology to solve highly complex business processes and procedural problems:Manage and/or perform the design, build and testing of business applications and its architecture in line with agreed time frames, business requirements and global standards:Maintain production systems reliability through correct utilization of IT standards and governance processes:Review program codes and suggest correction in case of any errorsYou connect the dots ::Support day to day business requirements according to global SLA:Ensure the proper use of information technology project management methodology to comply with governance practicesYou are a collaborator ::Collaborate with business / functional team, develop detailed plans and accurate estimates for completion of build, system testing and implementation of project:Mentor and coach junior developer resourcesYou are an innovator ::Conduct performance tuning to improve system performance over multiple business processes:Stay updated with the latest technological advancement. Adapt to these changes by self:training and research work and evaluate how / where it can add value to the businessWhat you'll need...(Required):Engineering Graduate with 5+ years of experience:Data Dictionary:Reports : ALV and Classical:Module Pool Programming:Forms : SAP Scripts, Smart:forms, Adobe forms:LSMW, BDC, BAPI, BADI, IDOCS, RFCs:Enhancements framework, User Exits, Customer Exits:ABAP : Classes and methods:Experience in WD4A, FPM, Workflow:Experience in developing SAPUI5 applications, Odata services:Knowledge on SAP HANA Development:Good SAP technical architecture knowledge:Strong oral and written communication skills:Ability to identify, analyze, and resolve problems logically:Ability to troubleshoot and identify root cause:Should be flexible and adaptable to ne

Position Title HR Business Operations Specialist Function/Group Global Shared Services (GSS) Location Mumbai, Powai - Spectra Shift Timing 1:30 PM to 10: 30 PM / 3 PM to 12 Midnight Role Reports to HR Business Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role The HR Business Operations Specialist will serve as the owner of organization data and support data governance and management for our Plant locations. The HR Business Operations Specialist, will partner with HR and Managers to support Workday system entry of position and job-related actions. This role will also partner with Finance to support cost management. KEY ACCOUNTABILITIES 1. System entry for position and job-related transactions in Workday including: create position, create requisition, job changes, and updating position organization assignments. 2. "High-Touch" Manager Coaching for Workday: serve as an escalation point for HR Direct when managers have unusual situations that require hands-on support in Workday. 3. Apply a right work right way approach; consider technological solutions to enable efficient service delivery. 4. Data Audits: Liaison with the business to conduct audits of Workday data and make necessary corrections 5. Restructures: Point person on coordinating activities related to Workday system updates for restructures. 6. Intentionally build trust & relationships through listening, responding to, and predicting client needs. MINIMUM QUALIFICATIONS Bachelor's Degree High learning agility and ability to adapt as business situations evolve (Situational Agility) Strong bias for action including ability to work autonomously and actively problem solve Strong Analytic Mindset: Comfort with systems, data analytics and financials; ability to synthesize data and provide accurate, meaningful analysis Proficient with Microsoft Office, most notably Excel Effective communication, influence, and stakeholder management High integrity, sound judgment and discretion regarding the handling of confidential information PREFERRED QUALIFICATIONS Collaborating and influencing cross-functionally Ability to work effectively with people at all levels of the organization. Service/Operational delivery experience Workday (Human Capital Management) system knowledge preferred Development candidate will receive in the role Process leadership, cross-functional and global collaboration, increase business and financial acumen, credible influence, managing people, Situational Agility and Judgment COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/16/2024 01:18 PM

Regulatory activities:Assume full ownership of the Regulatory Database development initiative, which focuses on regulatory requirements of different product categories (Generics, Biosimilars, Vaccines and IVDs) in LMICs. This includes: Collecting, interpreting, and verifying raw data for the Regulatory Database, as well as managing full project lifecycle until successful launch of the databaseAnalysing, monitoring, and tracking the regulatory landscape across LMICs for the specified product categories and ensuring ongoing maintenance and update of the databaseKeeping abreast of changes to the guidelines from ICH, FDA, WHO-PQ, EMA and other stringent regulatory authorities.Engaging with regulators from different regulatory bodies to identify regulatory pathways for licensees.In licensing:Provide regulatory guidance to the scientific team to facilitate the identification and prioritization of suitable candidates for in licensing.Provide regulatory assessments of selected products for in-licensing.Contribute to the feasibility studies through facilitating consultation calls with potential partners to evaluate the partners' manufacturing and regulatory capabilities.In collaboration with in-licensing team develop a business case for the in-licensing of selected candidates.Provide regulatory inputs during license negotiations with the originator, and the finalization of terms of agreements.Out licensing:Participate in the Expression of Interest process and the selection of out licencing beneficiaries (generic manufacturers).Track and monitor development activities and regulatory filings by sublicensees.Ensure regular communications and exchange of information with sublicensees through participation in the quarterly meeting reviews (F2F and remote meetings with generic manufacturers).Proactively identify critical areas of concern and bottlenecks with respect to product registration and support the sublicensees with regulatory inputs to accelerate development and filing process.Support the Alliance Management team in fostering effective partnerships with both, sublicensees and originator companies.Other Responsibilities:Provide regulatory inputs to case studies within organizationEngage with legal, policy and market access, technology transfer and communications teams providing necessary regulatory insights to support realisation of the mission and strategic objectives.Perform other duties as assigned by the supervisor or the senior management team.EssentialUniversity degree in Pharmacy or any other related discipline with strong scientific/regulatory component.10 + years of experience in pharmaceutical industry within regulatory affairsSolid understanding of the generic drug registration process with a special focus on developing countries (emergent markets).Demonstrated ability to manage multiple projects effectively.Well versed with the regulatory guidelines from ICH, FDA, EMA, WHO and other stringent regulatory authoritiesNative-level fluency in written and spoken English.Experience of working in a complex environment with a track record of accountability and execution.DesirableKnowledge of handling registrations of different product categories (small molecules, biologics, vaccines, etc) and different dosage form (solid oral, injectables etc).Knowledge of intellectual property and voluntary licensingInterest in public health and access to medicines in low resource settings.Good understanding of general NCE registration process.

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day.As a Specialist I in Fraud, you will receive approximately 80 - 100 inbound calls a day specifically regarding fraud on customer accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/17/2024 10:28 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Credit Support Specialist I work is creative, exciting, and different every day. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/18/2024 10:29 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

Job Description:Siemens Healthineers is seeking a highly motivated and technically proficient Product Application Specialist to join our Point of Care (POC) business unit. As a 'Product Application Specialist', you will play a pivotal role in supporting the sales team through pre-sales activities, conducting sales demos, engaging with customers in clinical settings, and handling technical escalations or product service related assignments.Responsibilities:Pre-sales Support:Collaborate with the sales team to understand customer needs and tailor product demonstrations accordingly.Conduct pre-sales presentations, product walkthroughs, and technical discussions to showcase the capabilities of Siemens Healthineers' Point of Care solutions.Portfolio 'Solution Show(s)'Support pre-bid meetings for tender based projects Sales Demos:Lead and coordinate product demonstrations, ensuring a comprehensive showcase of features and benefits.Provide in-depth technical insights during demos to address customer inquiries and concerns effectively.Customer Clinical Engagements:Engage with healthcare professionals in clinical settings to understand workflow requirements and clinical challenges.Demonstrate (technically) how Siemens Healthineers' POC solutions can address specific clinical needs and improve patient outcomes.Technical Expertise:Maintain a thorough understanding of Siemens Healthineers' Point of Care product portfolio.Stay updated on industry trends, competitive products, and emerging technologies related to Point of Care.Escalation Management:Act as a technical point of contact for customer escalations, working closely with the support team to resolve issues promptly.Provide timely and accurate updates to customers and manage internal stakeholder communication during escalation management.Product Trainings & Hands-on Sessions:Organize and lead hands-on training sessions for customers, sales and channel partner teams to enhance their proficiency in using Siemens Healthineers' Point of Care products.Provide ongoing support and follow-up sessions to reinforce efficient usage and address any user concerns.Qualification(s):Bachelor's degree in a relevant field (e.g., Biomedical Engineering, Clinical Laboratory Science, etc.).Proven experience (min. 3 years) in a similar role within the healthcare or diagnostics industry.In-depth knowledge of Point of Care diagnostics and familiarity with Siemens Healthineers' product portfolio.Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.Strong problem-solving skills and the ability to handle technical escalations efficiently.Ability to work collaboratively with cross-functional teams, including sales, marketing, and support.Salary: . Date posted: 04/19/2024 08:42 PM