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Loss Prevention Specialist
Amazon, Greenfield, IN, US
DESCRIPTIONThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.We are open to hiring candidates to work out of one of the following locations:Greenfield, IN, USABASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including Excel * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented settingPREFERRED QUALIFICATIONS* Demonstrated ability to work independently with off-site supervision * Demonstrated ability to engage with others at all levels * Strong oral and written communication skills * Comfortable working in a fast-paced and multi-tasking environment* 1+ year of leadership or management experience* Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification * Experience with warehouse or distribution center services * Experience conducting internal or external interviews* Familiarity with Lean Six Sigma concepts desired and certification* Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc. * Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniquesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
FEA Engineer
, bengaluru, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our teamSupport engineering activities in computational mechanics and FEA for static equipment and machinery components, including Operating Asset support and Project Engineering surveillance in Bangalore, KAWhat you will doPrimary Job FunctionsWork closely and in conjunction with other AAFFS technical experts in providing expert support, and active mentorship to developing FEA specialists in the BTC.:Perform API 579 Level 3 and non:standard FEA and FFS work supporting operating and new ExxonMobil assets globally.:Expert status (E:status) reviews of FEA models, including geometry, material properties, mesh, loads, boundary conditions, load cases, results, and recommendations.:Reviews of Fracture Mechanics, Creep and Fatigue assessments, including underlying assumptions, material properties, and other inputs, results, and recommendations.:Troubleshooting of FEA and FFS work being performed by others using finite element analysis applications such as Abaqus, FEPipe/NozzlePRO, and SagePlus.:Developing job:aids:Perform engineering oversight of FEA work performed by engineering consultants/contractors.:Participate in Root Cause Failure Analysis (RCFA) for fixed equipment and rotating equipment.:Participate in or lead Regional and Global technical networks and action teams.About youSkills and Qualifications:Master's in mechanical engineering or equivalent degree, or closely related engineering field from a recognized university with GPA 7.0 or above:Minimum 3 years of experience applying finite element methods in the petrochemical industry, in the evaluation and/or design of components using commercially available finite element analysis packages (Abaqus, Ansys, etc.), including development and application of user sub:routines and scripting (e.g., Python, Fortran, C++).:Familiar with industry standards for pressure vessels (ASME VIII), piping (ASME B31.3 and ASME B
Regulatory Affairs Specialist
Michael Page, Mumbai
Regulatory activities:Assume full ownership of the Regulatory Database development initiative, which focuses on regulatory requirements of different product categories (Generics, Biosimilars, Vaccines and IVDs) in LMICs. This includes: Collecting, interpreting, and verifying raw data for the Regulatory Database, as well as managing full project lifecycle until successful launch of the databaseAnalysing, monitoring, and tracking the regulatory landscape across LMICs for the specified product categories and ensuring ongoing maintenance and update of the databaseKeeping abreast of changes to the guidelines from ICH, FDA, WHO-PQ, EMA and other stringent regulatory authorities.Engaging with regulators from different regulatory bodies to identify regulatory pathways for licensees.In licensing:Provide regulatory guidance to the scientific team to facilitate the identification and prioritization of suitable candidates for in licensing.Provide regulatory assessments of selected products for in-licensing.Contribute to the feasibility studies through facilitating consultation calls with potential partners to evaluate the partners' manufacturing and regulatory capabilities.In collaboration with in-licensing team develop a business case for the in-licensing of selected candidates.Provide regulatory inputs during license negotiations with the originator, and the finalization of terms of agreements.Out licensing:Participate in the Expression of Interest process and the selection of out licencing beneficiaries (generic manufacturers).Track and monitor development activities and regulatory filings by sublicensees.Ensure regular communications and exchange of information with sublicensees through participation in the quarterly meeting reviews (F2F and remote meetings with generic manufacturers).Proactively identify critical areas of concern and bottlenecks with respect to product registration and support the sublicensees with regulatory inputs to accelerate development and filing process.Support the Alliance Management team in fostering effective partnerships with both, sublicensees and originator companies.Other Responsibilities:Provide regulatory inputs to case studies within organizationEngage with legal, policy and market access, technology transfer and communications teams providing necessary regulatory insights to support realisation of the mission and strategic objectives.Perform other duties as assigned by the supervisor or the senior management team.EssentialUniversity degree in Pharmacy or any other related discipline with strong scientific/regulatory component.10 + years of experience in pharmaceutical industry within regulatory affairsSolid understanding of the generic drug registration process with a special focus on developing countries (emergent markets).Demonstrated ability to manage multiple projects effectively.Well versed with the regulatory guidelines from ICH, FDA, EMA, WHO and other stringent regulatory authoritiesNative-level fluency in written and spoken English.Experience of working in a complex environment with a track record of accountability and execution.DesirableKnowledge of handling registrations of different product categories (small molecules, biologics, vaccines, etc) and different dosage form (solid oral, injectables etc).Knowledge of intellectual property and voluntary licensingInterest in public health and access to medicines in low resource settings.Good understanding of general NCE registration process.
National Sales Manager- FMCG- Bengaluru (15 year+)
Michael Page, Bangalore Urban
- Sales Strategy Development: Develop and implement effective sales strategies, objectives, and action plans to drive revenue growth and expand market share in alignment with company goals. - Team Leadership : Lead and manage a national sales team, providing guidance, coaching, and support to achieve individual and team sales targets. Foster a high-performance culture and promote collaboration within the team. - Distribution Management: Manage the distribution network and optimize sales channels to ensure efficient product availability and timely delivery to customers across the country. -Key Account Management: Develop and maintain relationships with key accounts distributors, and retail partners to drive sales, negotiate contracts, and ensure customer satisfaction.- Market Analysis: Monitor market trends, competitor activities, and customer needs to identify new business opportunities, product positioning, and pricing strategies. - Conduct regular market research and analysis to stay ahead of market changes. - Sales Forecasting and Budgeting: Develop sales forecasts, budgets, and targets in collaboration with the senior management team. - Monitor sales performance, analyze variances, and take corrective actions when necessary. - Sales Reporting and Analysis: Prepare regular sales reports, including sales performance, market share, and profitability analysis. - Present reports to senior management, highlighting key insights and recommendations for improvement. - Training and Development: Provide training, mentoring, and continuous development opportunities to the sales team. - Identify skill gaps and implement training programs to enhance sales capabilities and product knowledge. - Education: Bachelor's degree in Business Administration, Marketing, or a related field.An MBA or equivalent qualification is preferred. - Experience: Minimum of 15+ years of progressive sales experience in the FMCG industry, with at least 3-5 years in a leadership or managerial role. - Experience in distribution management is essential. - Industry Knowledge: Strong understanding of the FMCG market dynamics, distribution channels, and sales strategies.- Leadership Skills: Proven leadership and team management abilities, with the capability to inspire and motivate a geographically dispersed sales team. - Excellent interpersonal and communication skills are essential- Strong market experience in South India is a must
Regional Sales Coordinator EMEA
, bhurai in, IN
Wyndham Hotels and Resortsis now seeking aRegional Sales Coordinator EMEA to join our team in EurasiaJob SummaryThe Regional Sales Coordinator will form an integral part of the Regional Sales team with a direct line to the Head of Sales UK and Europe and a dotted line to the Global Sales Operation Manager, operating within a variety of administrative duties, projects, and revenue generation, with three key elements qualifying the success of this position:To provide administrative services to the Regional Sales Team based in Europe/UK at the required level.:To primarily focus on supporting the Regional Sales Team with regional projects, administrative tasks, sales events, marketing materials, and group leads. This includes overseeing and following up on group leads and responses, updating systems on behalf of the Regional Sales Team, and assisting in business development efforts throughout the region on behalf of the team, hotels, and clients:To pro:actively direct demand and revenue into our hotels through multiple sources and channels and ultimately adding to overall revenue contribution for our franchisees.Experience / Certificates / Education:Ideally three years administrative or secretarial experience is required in a hotel commercial environment (or travel industry):A level of hotel or travel industry sales / account management experience would be advantageous.:Proficient in utilization of Microsoft Office applications:Usage and knowledge of other Sales Systems, e.g. Salesforce Lightning, Cvent beneficial:A level of understanding of the sales process, tools, measurements and systems:Familiarity with Database Management would be beneficial:Project management skills and high affinity towards data and technology would be helpful:Prior experience within a GSO and/or franchised environment is preferred, but not essential:Fluency in spoken and written English is essential with additional languages such as German being beneficial.Abilities/Key Competencies/Skills:Multi:tasking ability at a high level:The ability to prioritize workload and time sensitive requests is essential:Customer service:Excellent interpersonal and communication skills, both written and verbal:Account and lead management:Organization and planning :Teamwork and ability to work autonomously:Flexibility to adjust to the changing needs of the business, taking on new ideas and initiatives:Ability to stay objective and fair when dealing with sensitive internal / external customer situations:Self:starter, exhibiting initiative, confidence, professionalism, and good judgment:Works with a high level of accountability, results orientated and dependableComplexityThe level of decision:making authority in this role is moderate depending on the task. Most tasks will be either regular ad:hoc leads/ongoing/weekly/monthly etc or should be requested with a full brief. The Regional Sales Coordinator role ideal for a self:starter, and will allow the right individual to show initiative, confidence, professionalism, and good judgement. Must be results oriented. A willingness to develop and take responsibilities while working within a team but also self:dependent is crucial. This role does not have any supervisory responsibilities attached to it.The Regional Sales Coordinator will not just coordinate but 'own' the Lead Management process by coordinating with our sales teams and hotel properties to ensure customers are getting timely responses to enquiries, RFPs, and any questions that may be received. They will be required to be the subject matter expert in the tools used by the Sales Team, Hotels and Clients. To be able to educate, train and answer questions on the tools and the process. Scope/Financial ResponsibilityAlthough this position does not manage a separate cost centre, it is the responsibility of the Reg
Systems Integration Specialist
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Systems Integration Specialist to join our team in Hyderabad, Telangana (IN:TG), India (IN).Hands:on in the design and configuration of Guidewire PolicyCenter. ( 5+ Years)Hands on to Guidewire rating engine.Hands on integration experience on Guidewire PolicyCenter (PC).Very good understanding of OOTB policy Center Data ModelInvolved in configuring Policy Center( Rules, PCF configuration, Data Model Changes, GW scripts (Gosu), Gosu classes.Develop and unit test business rules using the rules engine in Guidewire Studio).Develop and unit test product model using Product Designer.Experience in PolicyCenter 8 and above.Experience with full SDLC using Iterative (agile) development lifecycle.Good design experience and expertise in development skills using Gosu, Java, Webservices, SOA, Plug:ins, Messaging,and API.Should have worked on application servers like WebSphere, Tomcat etc.Capability to lead stories independently and test.GW Product implementation experience from inception thru implementation.Experience on GW implementations for at least 5+ years.Understand clients requirements and contribute in defining technical architecture.Required:Bachelors in Computer Science or equivalentCertification in Guidewire V8.0 (PC,BC or CC)5 plus years of experience in Guidewire implementation with focus on PolicyCenterProficiency in Guidewire Rating Engine, Activity Assignment, Rules Framework, WorkflowsProficiency in Property and Casualty Insurance.Experience with Guidewire on:premise to cloud migrationsProficiency in Gosu, Java, Webservices, SOA, Plug:ins, Messaging, API and TomcatProficiency in Oracle database with advanced SQL knowledgeProficiency in Agile development methodologyProficiency in Software Configuration Management.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Loss Prevention Specialist (Military Veterans Encouraged to Apply)
Amazon, Greenfield, IN, US
DESCRIPTIONThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.We are open to hiring candidates to work out of one of the following locations:Greenfield, IN, USABASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including Excel * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented settingPREFERRED QUALIFICATIONS* Demonstrated ability to work independently with off-site supervision * Demonstrated ability to engage with others at all levels * Strong oral and written communication skills * Comfortable working in a fast-paced and multi-tasking environment* 1+ year of leadership or management experience* Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification * Experience with warehouse or distribution center services * Experience conducting internal or external interviews* Familiarity with Lean Six Sigma concepts desired and certification* Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc. * Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniquesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Director-Transport/Infra/Property Large Scale Global Projects
Michael Page, Delhi
Team Leadership and Management: As a Head you will oversee a team of engineers and technical specialists responsible for reviewing and ensuring the quality of technical documents, reports, and deliverableCollaboration and Communication: You will foster collaboration between the various regional teams, project teams, and other departments internally. Ensure clear communication regarding technical requirements, review findings, and any necessary revisionsStrategic Planning and Development: Involve in developing and implementing strategies to improve the efficiency and effectiveness of the business function internally. Involve staying updated on industry best practices, adopting new technologies for document review, and identifying areas for improvementCandidate must have a Bachelor / Master's degree in Civil Engineering and any additional professional civil certification will be desirable for e.g. (e.g. ICE, CIHT any which is applicable in USA)Excellent Project & Program Management skill coupled with strong team leading experience of managing large teams across regionsSeasoned professional with at least 18 year's diverse experience in infrastructure design, project management, business development and project delivery or in leadership role in a consulting engineering environmentCandidates with exposure of large scale Global Infra projects (Highway, Transport, Property, Building, Real Estate) will be desirable
Manager Franchise Operations Eurasia
, bhurai in, IN
Wyndham Hotels and Resortsis now seeking aManager Franchise Operations Eurasia to join our team in EurasiaJob SummaryThe incumbent will be responsible for the overall performance of the WHR franchised hotels within the EMEA:region, primarily Eurasia, and will be required to establish, support, maximize and maintain relationships with both existing and new franchisees /owners and General Managers, in order to drive overall performance i.e. system contribution, revenue maximisation, quality and guest service measures, operational excellence, compliance and brand engagement. The Manager : Franchise Operations will manage critical relationships with key stakeholders, for example, hotel ownership companies the success of which will have a fundamental influence on the company's balance sheet. This individual will add value in respect to both the operating business of the hotels with focus on opening/conversion of new hotels according to brand standards as early as possible, quality, brand engagement, revenue management, service and financial measures. This person will engage with the franchisee community throughout their designated territory to maintain the service, quality and consistencies of approach required by our brands and enhance overall performance of the hotels.The incumbent will be responsible for the full cycle of operational support and will be required to document and deliver a strategic plan for the support, enhanced performance and ongoing retention of the hotels within their remit, acting as an ambassador for WHR and each of its brands, as well as being a consultant to each individual property. They will act as an ambassador for the organization as well as the key point of contact for critical clients within the region.ComplexityThis individual will have a broad liaison throughout the organization and externally at all levels and functions and will therefore forge and nurture strong relationships with decision makers within the franchise community as well as internally.The Manager : Franchise Operations will be required to visit each franchised hotel regularly and touring the entire hotel (front of house and heart of house) giving general operational and brand specific advice and guidance whilst exercising the highest level of influence within this work group as their actions will have a significant impact. He/she will work with a high level of autonomy and will therefore be in the position to make critical decisions on behalf of the business.:Highest level of proactivity and autonomous working required due to the dispersed nature of the primary client base:The Manager : Franchise Operations acts as an ambassador for all Wyndham Hotel Group departments as part of a unified team and is able to identify and access the necessary resources to make consultative recommendations. They are the first point of contact for key stakeholders and their teams and therefore play an integral part in strengthening the company's value proposition with the franchised communityKey Performance Indicator ResponsibilityAs part of the Regional Operations team, the Manager : Franchise Operations activity has a direct impact on the company's revenue generation along with support from their functional specialist colleagues and therefore contributes to the overall revenue performance of Wyndham Hotel Group. Quantifiable measurement will be based on comparison of year on year results in the following key performance indicators;:RevPar Growth:Royalty Fees Income :Level of outstanding debt amounts:Satisfaction surveys from franchisees:Brand engagement:QA and Guest satisfaction results:Wyndham Rewards enrolments This individual will measure these regularly for each of the hotels within their territory and will themselves be measured on moving these constantly upward. In particular they have a high level of responsibility for the coll