Quality Control Specialist Salary in Hyderabad - PayScale

DESCRIPTIONThe Global Accounts Receivable team is seeking a self-driven FinOps AR Controllership Specialist with good owner’s mindset, relentless customer advocacy, and frontline obsession to join the global AR team. The Controllership Specialist will be responsible for executing projects and analyses to support our controllership framework to identify and assess risks, evaluate control effectiveness, partnering with service center and tech teams to ensure adequate controls are implemented for systems or tools to mitigate risks and address control gaps. In this role, you will collaborate and work closely with various stakeholders across the company, such as Finance, Legal, Accounting, and the FORI team. A key responsibility is to understand our processes and projects so as to anticipate emerging risks and preemptively design mechanisms to avoid it.The candidate has the ability to deep dive complex system design, data flows and related business processes. You identify and solve complex issues and collaborate with stakeholders on resolution, insisting on the highest standards. You identify the need for improved controls to address risk and proactively propose control solutions. You develop and execute data analysis processes that are scalable and auditable. You have a demonstrated ability to deliver multiple, high priority projects; managing numerous stakeholders including influencing without authority; developing robust project documentation; defining and executing communication and change management plans; evaluating control effectiveness; understanding both project and enterprise risks and how to address them. You have the ability to analyze data and identify patterns, draw conclusions, and leverage risk management concepts to prioritize remediation efforts. This is an individual contributor role that will count with execution support from a dotted line organization, including analysts and support staff of ~400 across the globe. This specialist must be strategic and detail oriented, have good accounting and finance skills, robust interpersonal and influencing skills (this role will have frequent communication with senior leadership), good organizational and project management skills. Key job responsibilitiesPerform application deep dives to understand end to end system workflows, upstream and downstream dependencies, and related business processes- Conduct risk assessments and control evaluations to identify gaps and provide remediation recommendations to process owners. - Ensure follow through on control plans and assist with maintenance, review, and update of SOPs and controls.- Assess and surface risks - Contribute to the development of training materials to increase risk awareness across AWS AR.- Collaborate and work closely with various stakeholders across the company to stay informed on emerging risks and remedial action.- Manage select ad-hoc projects to drive further understanding of the process and business.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- - 8+ years of tax, finance or a related analytical field experience- - 8+ years of Accounts Receivable experience- - 6+ years of applying key financial performance indicators (KPIs) to analyses experience- - 8+ years of building financial and operational reports/data sets that inform business decision-making experience- - Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 6+ years of controllership or compliance experience- - Experience performing ad hoc analysis using advanced ExcelPREFERRED QUALIFICATIONS- - 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- - 8+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- - MBA, or CPA- - Knowledge of SQL/ETL

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Quality Assurance Specialist.At TTEC, our 50,000+ global employees help some of the world's most prestigious brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life by providing quality assurance for customer contact centers.The Quality Specialist is responsible for monitoring and evaluating representatives in an innovative new program. The emphasis is on building an environment that is supportive of Best-in-Class customer-centric culture and ensures the programs and representatives incorporate our core values into their daily job responsibilities. This includes monitoring interactions with clients, coaching (if applicable for program), and tracking the measurable delivery of quality service and care to ensure client and program standards are maintained or exceeded. What you'll be doingPromote teamwork and help develop a premier culture within the department and throughout the program that is founded upon exceptional customer serviceActively work towards QA Department goals and implementation of processesAs required, participate in calibration sessions and meetings with Training and OperationsPrepare performance evaluations of the Representatives and interactions with clients to help the employees get a better sense of their strengths and opportunities for developmentEvaluate performance in accordance with standards and with the intent of helping our representatives to be Best-in-ClassSuggest improvements and develop unique ideas to improve the client experience and keep the program second to noneMonitor live and/or recorded agent interactions with customers to ensure adherence to client and TTEC standardsConduct 1-1 coaching sessions with representatives to deliver feedbackComplete special projects and developmental opportunities Participate in any Operational re-current training and departmental meetings to stay abreast of changes within the programQuality Specialist will be scheduled to support Operations each month. What you'll bring to TTECHigh School Diploma required; college degree preferred.Experience3+ years of public relations, public affairs, sales, marketing, or customer service experience.A passion for exceptional customer serviceData entry and proofreading skills requiredAbility to interact effectively with all levels of employees and managementExcellent PC navigation skills, with proficiency in Microsoft OfficeSuperior oral, written and interpersonal communication & presentationExcellent organizational and time management skillsAbility to think differently, provide new solutions to old problems and have a “can do” spiritStrong attention to detail & active listeningProven ability to perform in a fast-paced environment & be flexible in an ever-changing business environmentEnsure flawless execution in quality actions and strategiesAbility to work in a team environment as well as autonomouslyMaintain a positive work environment that fosters team performance and supports the culture and values of the organizationAble to work a flexible schedule to include extended evening and weekend hours as needed on a limited basis

DESCRIPTIONSellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient deliver to their customers using Amazon fulfillment services and now make up the majority of the business on Amazon.com. Amazon is seeking Investigation Specialists to join the FBA Seller Experience within the Supply Chain & Optimization Technology organization. We support Amazon’s Global Supply Chain process with investigative research involving Seller fee disputes, Seller requests for additional storage space, and contacts involving Inventory Management data issues and disputes. We believe consistency is the foundation to the world-class service we provide our Sellers and Inventory Planning & Control (IPC) is at the center of ensuring consistent and fair evaluation of Seller disputes. The Contact Team consists of highly specialized investigators who support FBA through manual investigations utilizing data analysis world-wide with varying Seller pain points in the inventory cycle.An Investigation Specialist provides timeline resolution to the issue(s) in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive the Seller Experience without compromising on time. The candidate should be able to communicate clearly in the written and oral form. An Investigation may interact with Technology on behalf of the Seller to resolve a Tech escalation, or work with Seller Support to improve a Seller communication or process to reduce Seller contacts.Key job responsibilities* Managing time effectively and independently to research Seller discrepancy requests, understand trends and call-out new or different trends in order to accurately resolve Seller issues.* Communicating with Sellers and FBA business partners effectively using clear and professional oral and written communication.* Document outcome of investigations with Sellers in a succinct and reliable method.* Conducting multiple investigations with Amazon Sellers daily that aim to resolve disputes while utilizing Excel.* Providing prompt and efficient service to Amazon Sellers including the appropriate escalation of Seller issues.* Maintaining accountability to attendance, productivity, and quality expectations while adapting to the changing requirements of the business.* Providing root cause resolution for FBA Seller and Customer issues.We are open to hiring candidates to work out of one of the following locations:Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commercePREFERRED QUALIFICATIONS- Bachelor’s Degree- Experience in a contact center environment- Experience handling multiple key priorities at the same time- Experience with fraud or risk investigations, or in payments/banking- Knowledge of FBA and Seller Central

BASIC QUALIFICATIONS•Degree in computer science, finance, accounting or related field •2-3 years of IT experience in Alteryx development, design, operations and support teams in finance/accounting fields •Experience working in a fast paced environment similar to a high tech start-up with responsibility for leading direct reports and influencing teams in a matrixed environment •Provide technical contribution during solution, design, and architectural discussions; find and research ways to utilize the Alteryx tool to gain efficiency, productivity and scale. • Partner with other developers, architects and QA engineers to design and build enterprise-ready Alteryx solutions. • Maintains highest standards for automation project delivery, including comprehensive work intake management, portfolio prioritization, resource planning and customer/ stakeholder alignment •Maintains knowledge base of current best practices for accounting processes, accounting applications and the financial reporting architecture and design •Synthesize business requirements with technology capabilities • Maintains highest levels of customer focus and results delivery • Dives deep, stay connected to details and permanently resolves issues • Works to improve interpersonal, written and oral communication skills • Experience in AWS Services like EC2, S3 and Lambda Functions •Alteryx Core Certification is an added qualification.DESCRIPTIONAmazon is a fast paced, dynamic, high-tech company spread across the Globe. Amazon's finance team is searching for a bar-raising IT Application Engineer who consistently exceeds expectations, who thrive in a challenging workplace, and who can actively contribute to our talented team. The Agile Automation team is part of a global accounting organization that supports Amazon's financial reporting, internal control, inter-company, and transfer pricing activities and also supports new business launches globally in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business. The Agile Automation team is responsible to reduce the amount of time accountants spend performing repetitive manual data manipulation, report creation, journal preparation, etc. Agile Automation team is launched a Regional Alteryx Champions (RAC) program that will greatly benefit the multiple accounting teams across the globe to automate repetitive manual activities such as performing aggregations, reconciliation, calculations, lookups, and pivot tables using excel formulas or macros that involves large data sets as part of their business operational processThe IT Application Engineer is an individual contributor who is responsible to work on developing the automation of accounting business processes using the Alteryx ETL tool. The IT Application Engineer owns the technical design documentation, data security, building automation, and operational support for the entire automation portfolio. The individual must work collaboratively with A3P3 Program leadership, process optimization specialists, accounting process owners, subject matter experts, and target system owners to meet our highest standards for quality and timely delivery of automation build and support services. The role focuses on long-term business technology objectives and targeted business outcomes by clarifying automation technology capabilities, assessing and mitigating security risks, ensuring platform scale, availability, and stability, involved in automation development cycles, and providing best-in-class support services.Successful candidates will have the equivalent of 2+ years of professional experience implementing and supporting Alteryx solutions. This person has 2-3 years of experience in Data Analytics, ETL Development, Reporting, Data Integration, Process Automation and Operations Delivery.Key job responsibilitiesTroubleshoot and fix Alteryx workflow issues developed by RACs•Provide Alteryx trainings and attend office hours to support RACs•Alteryx Server Installation in EC2 machines across all the Environments.•Redshift cluster creation with IGW and handled Redshift Database schema design for Alteryx.•On-board and Integrate Redshift cluster with Datanet jobs•Promote developed workflows to Alteryx Server and schedule Alteryx workflows in EC2 machines based on the requirement.•Handle Alteryx user permissions in the server.•AWS Secrets Manager Integration with Alteryx.•Extracted data to Alteryx from different sources like Database (Redshift, OFA), Datanet, SharePoint, Shared folder and S3.•Proactively keeping the Alteryx server running with minimal service failure through the diagnosis of logs, database, and disk space utilization from interactive tools.•Schedule Alteryx workflows on the server and monitor Alteryx server performance•Build data analytical automation using Alteryx service, workflow execution and Alteryx connect platform across Dev/UAT/ Prod environments•Proficient in building Alteryx Workflows in Alteryx designer and integrating to Alteryx Server•Migrate the Alteryx workflows from Dev to test, UAT and prod servers using CLI and Alteryx workflow migration methodologyAbout the teamThe Agile Automation team is part of global accounting organization that supports Amazon's financial reporting, inter-company, and transfer pricing activities . The Agile Automation team is responsible to reduce the amount of time accountants spend performing repetitive manual data manipulation, report creation, journal preparation, etc. Agile Automation team is launched an automation program for Alteryx a third-party application that will greatly benefit the multiple accounting teams across the globe to automate the repetitive manual activities such as performing aggregations, reconciliation, calculations, lookups, and pivot tables using the excel formulas or macros.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS • Bachelor's of Engineering with technology/finance/accounting background preferred • Experience in building the Data Analytical platforms by using Alteryx • Experience with AWS Technologies and Services • ERP General Ledger and Reporting experience with one or more Fortune 500 companies • Basic working knowledge in accounting/finance/taxSalary: . Date posted: 04/16/2024 09:29 AM

BASIC QUALIFICATIONS•Degree in computer science, finance, accounting or related field •5-7 years of IT experience in Alteryx development, design, operations and support teams in finance/accounting fields •Experience working in a fast paced environment similar to a high tech start-up with responsibility for leading direct reports and influencing teams in a matrixed environment •Provide technical contribution during solution, design, and architectural discussions; find and research ways to utilize the Alteryx tool to gain efficiency, productivity and scale. • Partner with other developers, architects and QA engineers to design and build enterprise-ready Alteryx solutions. • Maintains highest standards for automation project delivery, including comprehensive work intake management, portfolio prioritization, resource planning and customer/ stakeholder alignment •Maintains knowledge base of current best practices for accounting processes, accounting applications and the financial reporting architecture and design •Synthesize business requirements with technology capabilities • Maintains highest levels of customer focus and results delivery • Dives deep, stay connected to details and permanently resolves issues • Works to improve interpersonal, written and oral communication skills • Experience in AWS Services like EC2, S3 and Lambda Functions •Alteryx Core Certification is an added qualification.DESCRIPTION Amazon is a fast paced, dynamic, high-tech Company based in Seattle. Amazon's finance team is searching for a bar-raising IT Application Engineer who consistently exceed expectations, who thrive in a challenging workplace, and who can actively contribute to our talented team. The Agile Automation team is part of global accounting organization that supports Amazon's financial reporting, internal control, inter-company, and transfer pricing activities and also supports new business launches globally in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business. The Agile Automation team responsible to reduce the amount of time accountants spend performing repetitive manual data manipulation, report creation, journal preparation, etc. Agile Automation team is launching a A3P3 [Accounting Agile Automation by Python Pandas Program] program that will greatly benefit the multiple accounting teams across the globe to automate the repetitive manual activities such as performing aggregations, reconciliation, calculations, lookups, and pivot tables using the excel formulas or macros that involves large data sets as part of their business operational process. The IT Application Engineer is an individual contributor who is responsible to work on developing the automation of accounting business processes using the Python programming language The IT Application Engineer owns the technical design documentation, data security, build automation and operational support for the entire automation portfolio. The individual must work collaboratively with A3P3 Program leadership, process optimization specialists, accounting process owners, subject matter experts and target system owners to meet our highest standards for quality and timely delivery of automation build and support services. The role focuses on long-term business technology objectives and targeted business outcomes by clarifying automation technology capabilities, assessing and mitigating security risks, ensuring platform scale, availability and stability, involve in automation development cycles and providing best-in-class support services. Additional responsibilities include internal control design, working with internal InfoSec and Fin-Sec team and implementation to ensure compliance with Sarbanes-Oxley (SOX). We require a candidate who has held similar positions in larger public companies or who has held similar position with a Big 4 consulting firm serving Fortune 500 clients for two or more years. Successful candidates will have the equivalent of 2+ years of professional experience implementing and supporting Python solutions. This Person has 5-7 years of experience in Data Analytics, ETL Development, Reporting, Data Integration, Process Automation and Operations Delivery.Key job responsibilitiesTroubleshoot and fix Alteryx workflow issues developed by RACs•Provide Alteryx trainings and attend office hours to support RACs•Alteryx Server Installation in EC2 machines across all the Environments.•Redshift cluster creation with IGW and handled Redshift Database schema design for Alteryx.•On-board and Integrate Redshift cluster with Datanet jobs•Promote developed workflows to Alteryx Server and schedule Alteryx workflows in EC2 machines based on the requirement.•Handle Alteryx user permissions in the server.•AWS Secrets Manager Integration with Alteryx.•Extracted data to Alteryx from different sources like Database (Redshift, OFA), Datanet, SharePoint, Shared folder and S3.•Proactively keeping the Alteryx server running with minimal service failure through the diagnosis of logs, database, and disk space utilization from interactive tools.•Schedule Alteryx workflows on the server and monitor Alteryx server performance•Build data analytical automation using Alteryx service, workflow execution and Alteryx connect platform across Dev/UAT/ Prod environments•Proficient in building Alteryx Workflows in Alteryx designer and integrating to Alteryx Server•Migrate the Alteryx workflows from Dev to test, UAT and prod servers using CLI and Alteryx workflow migration methodologyAbout the teamThe Agile Automation team is part of global accounting organization that supports Amazon's financial reporting, inter-company, and transfer pricing activities . The Agile Automation team is responsible to reduce the amount of time accountants spend performing repetitive manual data manipulation, report creation, journal preparation, etc. Agile Automation team is launched an automation program for Alteryx a third-party application that will greatly benefit the multiple accounting teams across the globe to automate the repetitive manual activities such as performing aggregations, reconciliation, calculations, lookups, and pivot tables using the excel formulas or macros.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Bachelor's of Engineering with technology/finance/accounting background preferred • Experience in building the Data Analytical platforms by using Alteryx • Experience with AWS Technologies and Services • ERP General Ledger and Reporting experience with one or more Fortune 500 companies • Basic working knowledge in accounting/finance/taxSalary: . Date posted: 04/16/2024 09:29 AM

DESCRIPTIONAre you interested in applying your strong software development and tech management skills to world-changing problems? Are you interested in driving the development of methods, models and systems for strategy planning, transportation and fulfillment network? If so, then this is the job for you.Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications and research modeling to optimize operation processes. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, scientists, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle East.We are looking for individuals with a passion for building server-less applications and services. You'll join a team of software engineers, programming specialists that own a suite of applications that provide support tools, automation solutions for internal teams as well as Amazon customers.. Key job responsibilitiesYou’ll design and develop systems and applications used by supply chain operations across IN and emerging countries and you will regularly interact with engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll also mentor junior engineers in employing strong design and implementation practices.To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful..We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Job title : GFCC Detect/Report Specialist - AML Transaction Monitoring Job Location : Hyderabad, Telangana, India Posting Description: As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm's India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities: Collect and document data, including: alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm's quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills: Qualified graduate with 2 to 6 years' of relevant experience in Global Financial Crime Compliance Familiarity with the firm's internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy. Preferred qualifications, capabilities, and skills: The following additional items will be considered but are not required for this role CAMS Certification About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Salary: . Date posted: 04/17/2024 10:30 PM

BASIC QUALIFICATIONS• Graduate in any discipline.• Overall 6+ years of experience including 4+ years of experience in managing training/learning related projects or programs. • Demonstrated experience of managing and driving innovative training solutions is a plus.•Fluent in written and verbal English.•A global mind-set, cultural sensitivity, and the ability to relate to and work effectively across cultures.•Move fast to deliver results•Develop and manage strong partnerships with all leadership levels and business groups.•Experience in stakeholder management, including influencing executive level leaders.•Superior communication and influence skills•Communicate effectively and credibly both verbally and in writing.•Conduct needs assessments, analyze and prioritize needs, and tie recommendations to bottom line business impact.•Strong knowledge of learning design: adult learning, on the job learning, knowledge management theories, and principles in both virtual and in-person events•Practical experience in leadership and business needs consulting.•Work independently and on a team to deliver results.DESCRIPTIONROC OverviewRelay Operations Center (ROC) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Training Manager at ROCWe are looking for a professional who is self-motivated with strong business acumen, program management skills, a good team player who can earn trust of stakeholders, can innovate on behalf of customers and can deliver results in ambiguous situations. This role is an individual contributor working with a team of training experts solving people-skill problems for our business units. The right candidate will have the ability to apply program management best practices to manage and drive training programs for learners across business units and nodes. In addition, anyone in this role needs to demonstrate a strong influencing with authority, invent and simplify, earn trust, dive deep and insist on highest standard.The HYD Regional Training Manager will be an active member of the entire region and will lead the coordination and execution of Associate onboarding, training, refresher and development activities.Successful candidates will have demonstrated a true hands-on approach, a data-driven, analytical mindset, an understanding of training plan design and effectiveness measurement, and knowledge of Logistics/ distribution operations. Ability to influence without authority and effective presentation & persuasion skills are a must as this role. HYD Regional Training Manager will:• Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.)• Training Ambassador pool management• Partner with operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps• Act as a proactive and productive liaison/partner with internal customers and the Operations team by consistently seeking to make a positive impact on key business safety, quality, productivity and customer experience metrics• Manage and customize training content to meet regional needs and track compliance to these training materials• Analyze and understand data to suggest improvements for training and operations• Drive a continuous improvement culture by coordinating and facilitating activities in partnership with operations leadersKey job responsibilitiesKey job responsibilities but not limited to: Build positive, collaborative and action-oriented partnerships with leadership team, SMEs, peers, and stakeholders to create leadership development solutions for HYD site • Build high-trust partnerships with regional leadership teams, develop recommended solutions that address top leadership development needs • Tap into your knowledge and creativity to bring new ideas, frameworks, and understanding to our leaders. Help them apply that knowledge to their daily work and broader responsibilities.• Work as part of a team to design and deliver targeted and engaging leadership solutions that is culturally aligned and best suits audience needs and tangibly impact performance. Solutions may include in-person leadership skill building workshops, team development events, virtual learning experiences, and on demand learning resources.• Facilitate leadership development experiences using skillful application of adult learning theory to ensure learning outcomes are achieved. Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, skill development as well as efficient and fun learning.• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.• Lead and program manage Leadership Institute initiatives or programs, track and report on outcomes.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver results.• Ability to learn models and theories in the field of leadership developmentSalary: . Date posted: 04/18/2024 10:44 PM

BASIC QUALIFICATIONS- 2+ years of program or project management experience- 2+ years of team management experience- Experience leading process improvements- Experience using data to influence business decisions- 4+ years of interacting with customers/stake holders experience- Experience in handling operations teams and establishing new processesDESCRIPTIONDescriptionAmazon's International Seller Services team is looking for a bright candidate for a business critical program that aims to improve Selling Partner and Customer experience by ensuring a consistent listing experience and higher listing quality. The role may be responsible for leading a team of 6+ high performing catalog specialists, generate insights and drive process improvements. The candidate will need to define key team metrics and implement mechanisms to track them at a regular cadence. The candidate will work closely with cross-functional partners to deliver value to the Customer, defining and meeting the overall program scope within timelines, and effectively managing change across work streams. Projects and stakeholders will be in disparate geographic locations, and require strong communication skills to coordinate requirements from customers within teams across your region. You will focus on planning and initiation efforts within the organization, working directly with Sellers to collect requirements, analyze business cases and organize reviews with internal teams. Key Responsibilities:• Lead and mentor a team of 6-8 high-performing catalog specialists, fostering their professional development.• Establish SOPs, process controls, recommend revisions and ensure alignment with business goals.• Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams.• Call Strategic Sellers, conduct interviews, collect voice of the Sellers, identify the listing challenges, gaps in the existing product tools and work on the effective solutions with product teams.• Perform data analysis on trends observed and recommend solutions to the product and business teams.• Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust.• Perform high level failure (error) investigations which may be either operational or business specific in nature.• Drive continuous improvement and contribute to COE (Correction of Error) process by documenting issues, RCAs and action plans with in the functional area.• Demonstrate the ability to dive deep into a problem, perform 'root cause analysis,' and identify constraints to recommend a solution.• Engage with multiple stakeholders to convey operational updates, presenting data, metrics, and weekly/monthly/quarterly business reviews.Basic Qualifications:• 2+ years of project management experience.• 2+ years of people management experience.• B.Tech/M.Tech/Graduation with equivalent professional experience .• Experience leading process improvements• Experience in e-commerce/Retail/service industry• Build scalable mechanisms to bring order and structure to situations of ambiguity • Good written and verbal communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences • Strong analytical and problem solving skills • Strong proficiency MS Excel, SQL preferred.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets- Experience back office operations, escalation management and troubleshooting environments- Experience problem solving over email/phoneSalary: . Date posted: 04/20/2024 08:57 AM

BASIC QUALIFICATIONS• MBA/Post graduate degree in finance and/or professional qualification like Chartered Accountant/Certified Fraud Examiner/Certified Internal Auditors• Minimum of 3+ years of relevant professional experience in Internal audit, Statutory audits, forensic audits or fraud analytics, digital and corporate forensics.• Experience in data analysis using Excel, VBA, SQL, python etc.DESCRIPTIONAmazon is seeking a Risk Specialist I, TERA (Travel Expense & Reimbursement Audit) to support the Finance Operation's Risk Management and fraud detection Services in Accounts Payable at Amazon. We are looking for a leader that will take ownership and drive change in a dynamic global business environment. This individual will ensure Amazon's Finance Operation's global processes stay ahead of risks in areas of process design, internal control effectiveness, fraud detection, and other relevant areas through a culture of continuous inspection of our processes, systems, and key business initiatives. The individual executes programs that support TERA's organizational goals and carry out the vision and mission of TERA which is to prevent, detect, and investigate employee fraud, abuse and waste (FAW) within Amazon's Global Travel and Expense (T&E) Reimbursement Policies.This individual must have a passion for leadership; driving efficiencies with those around them. This individual must have good process knowledge, data analysis, auditing and interpersonal skills.Key job responsibilities• Carry out the team's vision to prevent, detect, and investigate issues of potential fraud, abuse, and waste by employees' expenses within the company. This involves taking ownership of the operational aspects of programs, such as conducting expense dive deeps and performing quality reviews of case documentation. • Execute audits and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders• Maintain productivity targets and timelines and understand and follow Amazon's policies and procedures on expense reimbursements and corporate cards• Identify and clearly define issues and root causes for the potential fraud and financial abuse by the employees and provide recommendations on controls to mitigate the risk.• Reduce False positive and develop efficiency metrics reports for leadership review• Run effective meetings and able to convey high-level plans. Their verbal and written style are clear and concise. Able to transform raw thoughts into clear documentation and requirements • Identify red flags in spend patterns by independently analyzing employee expenses and conducting Deep Dives, coordinating with stakeholders with minimal oversight. Execute projects in a timely manner while communicating recommendations and findings to management and other stakeholders. Take Ownership of the entire investigation life cycle.• Must Insists on High Standards and provides recommendations to improve TERA's fraud detection systems. • Design program controls and testing mechanisms in collaboration with internal teams and provide continuous feedback to BI & Analytics, AP Expense and policy team to improve their process and close these gaps. Also, as necessary, the individual is responsible for creating Standard Operating Processes (SOPs).A day in the lifeA day in the life will consist of reviewing expense lines submitted by employees for reimbursements and historically reviewing the patterns of submission and taking decision on approval/rejection. Identifying expense lines which may have Fraud indicators and flagging them for dive deep and providing feedback to upstream system for improvement in system logic to reduce false positive.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Work experience in expense reimbursement audit, corporate cards fraud, employee investigations, conflict of interest or any other forensic investigation. Prior Forensic experience or Certified Fraud Examiner would be an added advantage• Organizational and prioritization skills with the ability to handle multiple tasks simultaneously • Leadership and analytical skills, and ability to work independently and in a team environment• Experience in writing audit reports, audit committee document and leadership review documents.• Ability to work as a team player in a fast-paced, dynamic environment• Interpersonal skills, including persuasive written and oral communication skills• Forensic data analysis skills with experience writing SQL or Python and using Tableau or QuickSight for visualizationSalary: . Date posted: 04/22/2024 10:42 PM