It Admin Salary in Hyderabad - PayScale

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Hyderabad, Telangana (IN:TG), India (IN).Required Qualifications: - 6:8 years of experience implementing test automation frameworks- 6+ years experience in Test Automation using Selenium WebDriver API and Java- Understanding of TestNg or JUnit frameworks- Prior experience with a software development methodology, Salesforce Admin Certificate preferred- Excellent written and oral communication skills- Excellent organization, follow up skills, and attention to detail Ideal Mindset: - Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. - Analytical. You like to dissect complex processes and can help forge a path based on your findings. - Self:driven. Motivated individual who can efficiently influence delivery in complicated matrix organizationAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

When everything'sconnected, how we connect is everything… and we'd like to connect with youtoo! We are looking for you to help us deliver exceptional customerexperiences as a Omnichannel Support Engineer. At TTEC, we help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life. TTEC, a 50,000 employee,global customer experience pioneer, is opening a new information technology anddata science center of excellence in Hyderabad where you'll have theopportunity to get in on the groundfloor of this expansion. As a technologist, we know you’re in high demand. And weknow it’s important you find the right fit for your future. Have ideas you wantto contribute? We’re listening. Looking for exposure to different clients,different technologies? It’s what we do. Want to make an impact on the future?We’re innovating every day. Teamwork key? You'll have the opportunity to workon global projects with a knowledge-thirsty, international team. Join ourinclusive IT team and you’ll help create meaningful employee experiences thatdrive memorable customer experiences.Whatyou’ll be doingTier 1 Responsibilities + Peer Review of Tier 1 work productConfiguration of omni-channel contact center, teams, services, and skills Configuration of voice, chat, email and SMS interaction processing scenarios Configuration of external logic connections in voice/chat scenarios Configuration of custom audio treatments Configuration of Integration Accounts Outbound campaign and dialer configuration Workflow Entry Configuration What you’ll need to be successfulCreation of tenants on the application cluster Configuration of tenant extension range Configuration of named agent/supervisor user limitations Creation of tenant administrator accounts for deployment and support resources Configuration of initial telecommunications trunk connections and objects (Phone mode, SIP Processor, RTP Processor) 2 to 4 years helpdesk or customer support experience with contact centers required. Expertise in computer network administration, including expertise in Linux OS/Linux System Admin experience Expertise in Voice-over-IP (VoIP), Session Initiation Protocol (SIP), and Real-time Transport Protocol (RTP) technologies Understanding or experience with enterprise software or Software as a Service modelExperience with Call Center Technologies Avaya Certified Solution Specialist, Cisco Certified Network Profession (CCNP), or equivalent a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach forAmazing • Seek First to Understand • Act as One • Live life Passionately Learn more about our business at TTEC.com or our cultureat TTECjobs.com.#ExperienceTTEC

ResponsibilitiesCoordinating the setup and maintenance of the RPAinfrastructure; to include installation, configuration, patching, and upgradesto both the application and underlying operating systemsManaging RPA infrastructure operations and capacity planningfor the RPA solution infrastructure Installing updates for RPA products,operating systems and other integrated applications Managing the application portfolio on the bot machines;configuring new robots and associating them to different environments Administrator of all RPA server and desktop environmentsincluding the monitoring and escalation of alerts Monitor production performance of server alarms, back-endprocesses, mitigate program failures, and work on escalations In charge of the RPA desktop and server environment dataclean-up strategyMonitors the deployed bots and client services daily andnotifies support team of any BOT issues Works with Development/QA teams and troubleshoots platformissues Migrates Bot code between multiple environments to facilitatetesting Adheres to the bot delivery/governance framework and performschange control/ prod code migration post approvals. Establishes/Monitors code version control through tools like GithubPerforms scheduled maintenance activities such as serverreboot & software patching BasicQualifications 5+ years of proven experience with the installation andsupport of Windows-based applications in virtual environments; MicrosoftWindows 7 and 10 virtual desktop and Windows Server 2012 R22+ years of Pega Administration experience with supportingPega robotics Platform with understanding of Pega methodologies.Experience with deployment of RPA Bots and production supportExperience with application change control workflows andversion control tools Experience with SQL Server, C#/IIS/.Net and JBoss server, PowershellscriptsSelf-starter with the ability to appropriately prioritize andplan complex work in a rapidly changing environment Strong conceptual and analytical skills, demonstratingoutside-the-box problem solving skills, results orientedExcellent communication (both verbal and written) andinterpersonal skills Preferred Qualifications Bachelor's Degree in IT / Engineering

When everything's connected, how weconnect is everything… and we'd like to connect with you too! We arelooking for you to help us deliver exceptional customer experiences as a Senior UI Engineer. At TTEC, we help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle: customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.Your role brings that principle to life. TTEC, a 50,000 employee, globalcustomer experience pioneer, is opening a new information technology and datascience center of excellence in Hyderabad where you'll have the opportunity toget in on the groundfloor of this expansion. As a technologist, we know you'rein high demand. And we know it's important you find the right fit for yourfuture. Have ideas you want to contribute? We're listening. Looking forexposure to different clients, different technologies? It's what we do. Want tomake an impact on the future? We're innovating every day. Teamwork key? You'llhave the opportunity to work on global projects with a knowledge-thirsty,international team. Join our inclusive IT team and you'll help createmeaningful employee experiences that drive memorable customer experiences.The Senior Web Developer will beresponsible for the ongoing maintenance and evolution of our API Frameworkproduct tools suite and may be asked to support other projects in the TtecProduct Development organization. The API Framework project is built on theSpring Tool Suite (STS) using Java. Our Admin Portal has a number of WebApplications that support the API Framework including a Forms Designer, CallCenter configuration and Security Admin tools to name a few. EssentialDuties & Responsibilities:Maintain and evolve allaspects of Admin Portal ToolsWrite code, fix bugs,improve performance of existing implementationUpgrade the UI look andfeel to match Portal NGRewrite tools from theground up as necessaryFix bugs and addclient-side featuresTroubleshoot and ResolveProduction issues in a timely mannerJob Specifications:Bachelor’s degree in Computer related field5+ years of industry experience building large scale webapplications5+ years’ experience with popular Javascript frameworks(Angular, React, Vue.js)5+ years of experiencing with HTML, Javascript, CSS, UI / UXDesignGood understanding of the Software Development Life CycleStrong Object-Oriented Design and Programming skillsExperience working in anAgile environment (Scrum, Kanban)Experience with popularSQL and NoSQL Databases (SQL Server, Postgres, Mongo)Experience in UNIX orLinux environments Strong communicationskillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

ResponsibilitiesCreation of tenants on the application cluster Configuration of tenant extension range Configuration of named agent/supervisor user limitations Creation of tenant administrator accounts for deployment and support resources Configuration of initial telecommunications trunk connections and objects (Phone mode, SIP Processor, RTP Processor) Skills2 to 4 years helpdesk or customer support experience with contact centers required. Expertise in computer network administration, including expertise in Linux OS/Linux System Admin experience Expertise in Voice-over-IP (VoIP), Session Initiation Protocol (SIP), and Real-time Transport Protocol (RTP) technologies Understanding or experience with enterprise software or Software as a Service model ExperienceExperience with Call Center Technologies Avaya Certified Solution Specialist, Cisco Certified Network Profession (CCNP), or equivalent a plus

HR Walk in @ Valen IT Solutions Hyderabad & Vijayawada We are having requirement on various positions On HR Admin / Admin/ Executives Experience 0 to 3 Years. Job Description We are looking for recruiters for our company which is a leading recruitment c

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a WebMethods Admin to join our team in Hyderabad, Telangana (IN:TG), India (IN).webMethods Administration requirement for your reference.Years of Experience : 10+ years in EAI using Software AG webMethods as Middleware.Skills Required :Administration :- Strong System Administration experience of webMethods platform using components like Integration Server, Trading Networks, JDBC Adapter, SAP Adapter, UM/Broker, MWS, Command Central and Deployer.- Experience in Installation of Fixes, Patches, and installation of webMethods product suite with most recent versions in webMethods (9/10x versions).- Must be able to work on interface level mapping, debugging, and able to perform day to day production support.- Provide problem analysis and troubleshooting of webMethods issues and related system components, including certificate installation, log analysis and error resolution, thread dump analysis, providing statistics.- Experience in planning and aligning to meet cutover activities. Can contribute both as an individual contributor as well as team player.- Extensive knowledge in handling ready to use connectors or adapters as suited for different use cases involving systems such as SAP Adapters, JDBC, JMS Adapters etc- Strong in implementing integration solutions using integration methods and technologies covering Web Services, SOAP, JSON, REST APIs and XML.- Ability to efficiently multi:task and be self:motivated while working with others. Should have effective problem:solving and analytical skills displaying attention to detail.- Should know basic SQL queries and Unix commands.- Hands On development experience with flow and java services.- SoftwareAG:webMethods Admin/Dev Certifications ( Good to have).Installation and Upgrade:-Upgrade or Migration of web Methods products such as Integration Server, Trading Networks, Universal Messaging, Broker, Command Central, Deployer and My web Methods servers in a large:scale environment.-Must have webMethods upgrade experience and should have performed at least any recent 9.x to 10.x version upgrades.Management:-Self:Manage the entire application development lifecycle including the design, implementation, and maintenance of all business application solutions.-Perform technical activities like analysis, design, and documenting technical solutions for existing code and identify code migration possibilities to enhance our current systems environment.-Perform review of functional specification documents, assess technical high:level requirements and level of effort estimates.-Communicate with a wide audience, including Business Users and Project Managers to ensure deliverables are built in accordance with defined quality standards and defined project timelines.-Work with business users and leaders to proactively identify and mitigate/resolve risks and issues.-Documents all technical processes, requirements, flows and diagrams; develop appropriate requirements, design, testing and deployment documentation to support the technical solution and support SOX Audit compliancyAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software EngineeringJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Description: The Salesforce Business Technology, Application Development team is seeking a talented and experienced Force.com developer to develop and enhance our internal technology solutions on the salesforce.com platform that support various mission-critical business processes. Responsibilities: You must have an excellent understanding of the Salesforce platform and products, such as the Sales Cloud, Service Cloud, and Force .com. As a Force.com developer, you must have a solid foundation programming in Java and demonstrate writing efficient and scalable Apex Code, Lightning and Visualforce code. You will be responsible for developing through all phases of the development lifecycle, from initial technical designs, implementation, testing, to production deployments. Your ability to quickly learn new features, technologies, and to communicate effectively with various business owners, technical staff members, and cross functional teams will help you to design, develop, and configure cutting edge Salesforce.com products. To be successful in this position, you must provide expertise on the Salesforce.com API's, profiles, and security model while maintaining and configuring development and test instances for our internal sandboxes. You will also be expected to provide detailed best practices and documentation for your applications to the IT Support organization. This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas, provide feedback and collaborate on many projects within the teams portfolio that may be outside your domain expertise. Required Skills: 4 years of experience in the field of Information Technology and Software Engineering 2+ years of experience programming in Force.com, Apex Code, Lightning and Visualforce Pages 2 years of experience programming in Java 2+ years of experience programming JavaScript 2+ years of experience programming HTML Excellent understanding of Salesforce.com's SOQL and SOSL Excellent understanding of Salesforce.com's Sales Cloud, Service Cloud, Chatter and Force.com product offerings Experience with database concepts and data modeling capabilities Bachelor's degree in computer science or equivalent experience Desired Skills: Admin and/or developer certification on Force.com platform Experience developing in an Agile software development environment Solid understanding of the Software Development Life Cycle (SDLC) Strong analytical skills and the ability to develop processes and methodologies Experience with Test-driven Development (TDD) Experience with Continuous Integration (CI) process Good understanding of Software-as-a-Service (SaaS) model and concepts Ability to learn quickly in a dynamic environment Ability to take ownership of projects and multi-task in a fast pace environment About Salesforce Salesforce, the Customer Success Platform, and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners, and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/15/2024 03:16 PM

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Intelligent Solutions team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Evaluates existing processes and identify opportunities for optimization and automation Works towards overall governance, compliance of the Platform (CI/CD, Role based access, Regulatory Requirements etc), handling Platform Upgrades as well. Works with a Center of Excellence mindset acting as a design authority to inculcate best practices, re-usability at a firmwide level. Integrates Power Automate with other Microsoft 365 applications (e.g., SharePoint, OneDrive, Excel) for seamless data exchange, using connectors and API's. Stays abreast of the latest Power Automate features and industry trends, incorporating best practices into our solutions. Designs common data models with strong knowledge of relational database concepts. Designs and implements fault-tolerant architectures and disaster recovery strategies to minimize service disruptions and data loss risks for Power Automate services Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in handling Admin Roles, doing Setups, User Groups tenant admin, environment admin roles. Expert knowledge of Power Automate and the broader Microsoft Power Platform delivery and execution experience at large enterprise organizations. Strong understanding of business process automation concepts. Analytical mindset with strong problem-solving capabilities Microsoft Power Platform Certifications (e.g., Power Platform App Maker, Power Platform Developer) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies Familiarity with agile development methodologies Microsoft Azure Certifiication About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/17/2024 10:26 PM

BASIC QUALIFICATIONS- - 3+ years of program or project management experience- - Bachelor's degree and/or recognized equivalent work experience • 4+ years' experience in a Contact Center Workforce Management & Scheduling role required.- - Demonstrated experience and success in WFM or Operations oriented projects in Contact Centers. •- - Demonstrated experience managing routine scheduling and RTA work in multi-channel global contact center environments including phone, email.- - Analytical and solid communications skills are essential to be successful in this role•- - Advanced skills using Microsoft Excel in a business environment•DESCRIPTIONWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem solving situations that require immediate real time intervention, as well as short term scheduling management and planning (1-16 weeks in advance).Key job responsibilities• Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments across all sites/languages/markets.• Manages non-productive time request process and planning, ensuring activities are planned without impacting SLAs.• Responsible for the onboarding of new hires into scheduling system.• Reviews and processes schedule change requests.• Performs ongoing analysis of current staffing and efficiencies comparing them to current staffing requirements to insure proper staffing in all skills 24X7.• Leads weekly staffing review meetings detailing previous and current week's performance and forecasted performance of remainder of current week and next week, while also identifying risks.• Scheduling, re-scheduling, schedule rollovers and optimization of team meetings, one on ones, training, and various other off phone activities.• Break optimizations as per site specific legal guidelines.• Work with CASA (Aspect team) and Workforce PM Aspect onboarding into Account Health Support set up.• Post launch, attending meetings in regular intervals with Aspect admin team for learnings, updates, call-outs & implementations.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- - Hands on experience in managing Aspect is highly desirable- - Scheduling of associates based on interval wise volume delivery pattern in Aspect- - Breaking down monthly, weekly and daily volume into interval level volume distribution by following historical trend- - Schedule staffing following interval wise volume requirement and DOW distribution- - Forecasting of interval level volume & AHT following historical trend- - Maintaining headcount database based on joiners and leavers update- - Conducting shift bid process to help shift rollover for agents- - Optimizing breaks, meeting and other non-productive times by following staffing over under/gap- - Adjusting based on change in DST (day light saving)Salary: . Date posted: 04/22/2024 10:46 PM