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Senior Office Manager Salary in Hyderabad - PayScale

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Senior Training Manager, AGI Data Services
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS• Bachelor's degree or significant college course work, in communication, education or related field•• Experience successfully managing a team and supporting their success and growth• Demonstrate success and experience with planning, creating, implementing and delivering training• Communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers• Experience collaborating with global stakeholders, SMEs, front-line managers and front-line employees• Knowledge of learning and training practices• Ability to use multiple learning methods and link appropriate methods with subject matter experts• Experience working with remote teams• Business English skills both verbal and written, as it's required to work with English language data training and learning• Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)• Project/program management and organizational skillsDESCRIPTIONTraining organization accelerates learning and continuous improvement of AGI-DS Operations. We do this by creating, managing, and delivering standardized, globally accessible, content across all skill levels. This enables to deliver high quality data labelling through the consistent understanding and application of procedures, and create network resource flexibility to meet customer demand.We are seeking a Training Manager to join our Training team in IndiaIf you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.Key job responsibilitiesKey job responsibilitiesWe are seeking a Training Manager to join our Training team.If you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.As a Training Manager, you must be capable of:• Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information• Working with Operations stakeholders to identify target audience training needs and deliver learning modules against required training timelines.• Managing a team of site trainers and coordinating, planning workflow training modules such as new hire, cross training, launch trainings for new services, and other specific trainings as necessary.• Identifying site-specific knowledge gaps through observations, focus groups, quality checks, and data analysis and propose specific training topics based on findings.• Monitoring, tracking and reporting on training completion and success metrics.• Serving as an training subject matter expert (SME) to advise trainers on training organization and presentationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Learning/training certification in eLearning• Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (CPLP, CPT, PMP, etc.)• Demonstrated working knowledge of eLearningSalary: . Date posted: 03/29/2024 09:20 AM
Security Program Manager, DC Security
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Amazon Data Services (India) Pvt. Ltd. (ADSIPL) Data Center Security Group is seeking a highly talented and motivated Security Systems Project Manager to join our team. The team is responsible for the design, installation and integration of security systems equipment including, but not limited to, Access Control/Intrusion Detection and CCTV Surveillance systems. You will also be responsible for the continuous review of existing standards and to stay abreast of developments in new technology that will enhance the physical security of ADSIPL data centers and co-locations. You will work directly with the Cluster Security Manager, the Infrastructure Operations and Construction teams, and other customers, both internal and external, to integrate the business' requirements into physical security systems design and implementation. Your work will include supporting the construction and deployment of physical security packages for all ADSIPL data centers and co-locations in the cluster. You will also work closely with contractors and vendors to ensure compliance with all security standards during the construction, testing and acceptance phases of the projects. Key job responsibilitiesThe ideal candidate for the role will have demonstrated the ability to work in all disciplines, at all levels; from technology research to system design and layout, oversight of construction and implementation, as well as maintenance and upgrades over the life of the system. You will have an in-depth knowledge of security technology, be innovative, highly organized, and will have demonstrated the ability to deliver results on time and within budget. About the teamMission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of program or project management experience- 4+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree in science or equivalent- Experience defining program requirements and using data and metrics to determine improvements- 08 years of experience working in Project Management of Construction, Physical security or MEP.- Ability to manage multiple medium and large scale projects that are complex in nature.- Ability to interpret program objectives, develop project schedules and manage adherence to established timetables. · Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and system designs.- Excellent oral and written communication skills. Proficient in all Microsoft Office applications.- Have a proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projectsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of leading large complex programs experience- 3+ years of functional knowledge in working with design, installation, and integration of Access Control/Intrusion Detection and CCTV Surveillance systems.- PMP / Prince2 or equivalent Certified- Proficient in AutoCAD- Training / experience in using Crime Prevention Through Environmental Design (CPTED)- Familiarity with various Access/Intrusion Control Systems- Associates Degree or higher preferred.
Security Program Manager, DC Security
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 5+ years of program or project management experience- 4+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree in science or equivalent- Experience defining program requirements and using data and metrics to determine improvements- 08 years of experience working in Project Management of Construction, Physical security or MEP.- Ability to manage multiple medium and large scale projects that are complex in nature.- Ability to interpret program objectives, develop project schedules and manage adherence to established timetables. • Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and system designs.- Excellent oral and written communication skills. Proficient in all Microsoft Office applications.- Have a proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projectsDESCRIPTIONThe Amazon Data Services (India) Pvt. Ltd. (ADSIPL) Data Center Security Group is seeking a highly talented and motivated Security Systems Project Manager to join our team. The team is responsible for the design, installation and integration of security systems equipment including, but not limited to, Access Control/Intrusion Detection and CCTV Surveillance systems. You will also be responsible for the continuous review of existing standards and to stay abreast of developments in new technology that will enhance the physical security of ADSIPL data centers and co-locations. You will work directly with the Cluster Security Manager, the Infrastructure Operations and Construction teams, and other customers, both internal and external, to integrate the business' requirements into physical security systems design and implementation. Your work will include supporting the construction and deployment of physical security packages for all ADSIPL data centers and co-locations in the cluster. You will also work closely with contractors and vendors to ensure compliance with all security standards during the construction, testing and acceptance phases of the projects. Key job responsibilitiesThe ideal candidate for the role will have demonstrated the ability to work in all disciplines, at all levels; from technology research to system design and layout, oversight of construction and implementation, as well as maintenance and upgrades over the life of the system. You will have an in-depth knowledge of security technology, be innovative, highly organized, and will have demonstrated the ability to deliver results on time and within budget. About the teamMission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data .Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of leading large complex programs experience- 3+ years of functional knowledge in working with design, installation, and integration of Access Control/Intrusion Detection and CCTV Surveillance systems.- PMP / Prince2 or equivalent Certified- Proficient in AutoCAD- Training / experience in using Crime Prevention Through Environmental Design (CPTED)- Familiarity with various Access/Intrusion Control Systems- Associates Degree or higher preferred.Salary: . Date posted: 04/02/2024 10:15 PM
Director - APAC Business Information Security Office
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job The Director, Asia-Pacific (APAC) Business Information Security Office is a key leader in shaping WBD's Global Information and Content Security (GICS) strategy, policies, and standards across the globe. This individual will provide cybersecurity support and leadership through APAC as WBD increases its technical and business footprint within the region . This critical role will help to ensure that technical security controls are implemented and working effectively across business and technology operations, acting as a bridge between the business, technology, and GICS teams, to ensure consistency across strategy, risk , technical security direction, prioritization of cybersecurity efforts, incident response and delivering outcomes on our cybersecurity p rogram . This Director role is responsible for maintaining a strategic relationship within the region, provid ing constant feedback to GICS leadership on the coverage and effectiveness of cyber security controls within APAC.This position will report to the Senior Vice President, Cybersecurity Program Execution, Compliance and Risk Oversight . J ob Responsibilities Strategic Business Partnership Act as a link between APAC operations and our centralized cybersecurity functions, ensuring that security initiatives are aligned with business goals and priorities.Promote corporate cyber security awareness activities and implement security awareness concepts locally, customizing communications to be suitable for the business.Lead the adoption and enforcement of GICS policies and standards across APAC. Technical Security Delivery Serve as a technical cybersecurity subject matter expert (SME), providing multi-disciplinary knowledge, skills, and experience in cybersecurity domains for APACWork with technology leadership, GICS, and all IT Service Owners to generate appropriate communication , process, and education plans to ensure both IT and Business leaders are aware of the overall cybersecurity posture within APAC.Maintain a solid understanding of assigned business lines and supporting infrastructure to effectively handle the threat and risk landscape.Support security operations and other teams in the identification, investigation, and mitigation of cyber security incidents.Work with all GICS leadership management team to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security). Handle security exceptions for Global news operations, ensuring proper documentation, approval, and review processes are followed.Partner with other GICS leadership to drive the adoption of core security services (Identity and Access Management, Logging and Monitoring, Detection and Response, Vulnerability Management, Product Security, Cloud Security, and Content Security) throughout global news operations . Compliance and Reporting Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption to the business unit.Collaborate and support with corporate functions including Internal Audit, Legal, Privacy, Procurement, and others to ensure that WBD maintains a strong cybersecurity posture.Support enterprise and business lines regulatory and compliance requirements and develop implementation strategies that minimize operational impact and disruption. The Essentials Executive presence, technical security expertise , business acumen, communication skills and alignment focus.Being accountable, project driven, results oriented, willingness to be constantly learning new things, open minded, ability to articulate sometimes complex technical security topics and articulate risks in a language that the business finds meaningful and use that information to make more informed decisions.12-15 years of experience in a technical security environment, with 6-8 years in a supervisory or management role.Solid knowledge of various regulatory requirements and information security control frameworks (ISO, NIST, PCI, GDPR, CCPA, SOX).Strong understanding of audit/risk management methodologies and regulatory requirements pertaining to information security, privacy and/or data securityHands-on experience with security practices such as security incident response and risk management.Exceptional verbal and written communication skills, specifically the ability to communicate within the context of the intended audience, whether that be senior executives or highly technical engineering resources.Good understanding of Industry trends and emerging threats.Experience in leading projects leveraging global teams with matrix resources.Extensive experience in the information security field designing and implementing enterprise security solutions in a global context.Should possess proficiency in the technical aspects of cyber security, such as:o Cloud infrastructure and concepts, specifically the security aspects thereofo Application security topics such as the OWASP top 10.o SIEM & logging toolso Vulnerability Management and EDR/XDR toolsets.o Network and Compute architectureso Identity & Access Management and Privileged Access Management The Nice to Haves Bachelor's degree in computer science, Engineering, or other related discipline preferred or 1 2 + years of previous technical security experience, e.g., architecture, engineering, or InfoSec Director level.Security certifications are a plus (CISSP, CISM, CISA, SANS, etc.) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:50 AM
Data Migration Deployment Manager
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Migration Deployment Manager to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities :Lead end to end execution and responsibility for all aspects of the project including definition, planning, execution, governance and control, resource and change management.:Drives all aspects of IT Project, activity, including collaborating and coordinating across all IT and business segments.:Ensures adherence to quality standards and reviews project deliverables.:Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives.:Provides regular status reports to the data migration leadership team, including Customer business stakeholders as and when needed.:Manage project scope and change control and escalate issues where necessary:Ensures consistency and adherence to NTT and customer standards, processes, and policies for all projects.:Works in collaboration with NTT DATA Project Management Office (PMO) to ensure the project is adequately staffed to support the migration plan.:Manages the identification, resolution and escalation of project risks and issues.:Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members.Key Skills:10+ Years of overall SAP experience (SAP ECC, S/4 HANA, Data Migration) with at least 5+ years of project manager experience:Have delivered at least 1:2 SAP Data Migration projects in SAP S4 HANA:Proven experience of managing large end:to:end projects of SAP implementation and data migration projects, Managing large scale transformation ERP implementation and business change projects. :Experience of leading and managing teams:Proven track record of working with diverse, cross:functional teams that are located both within the local region and in offshore locations.:Extensive experience in Management of Global change projects for large scale organizations:Extensive experience in Data Migration, specifically for S4/HANA:Knowledge of SAP Data Migration strategies and tools, i.e., BODS, Syniti, Information Steward,LTMC, LSMW etc.stylelist:style:type:circle::Knowledge of SAP ADM (Advanced Data Migration) solutions is a plus:Experience with S/4HANA:Experience with AGILE methodologystylelist:style:type:circle::AGILE SAFe methodology preferred:Experience with use of AGILE tools like Jira:Project Management qualifications such as Prince 2, PMP or equivalent.:Excellent client:facing and internal communication skills with ability to build strong relationships with senior stakeholders within IT, Global Businesses, Finance :Fluent in English (written and spoken)Desirable Skills:Prior experience working in the Life Sciences/Pharmaceutical industry:Familiar with SAP SolManAbout NTT DATA Services:NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85
Service Manager, Benefits, Service Excellence
Amazon, Hyderabad, TS, IN
DESCRIPTIONWould you like to be part of an organization that is helping Amazon build a fast-growing, highly innovative workforce? Are you passionate about building creative solutions in HR programs? Do you get excited working with a highly diverse population cutting across multiple countries, culture, and values? Getting interested - please read on! We are looking for a Manager who will be responsible to lead a quality audit and specialty services team. Leader of this team will supervise team members performing quality audits on benefit administration processes involving enrollments and payroll files/data globally. The ideal candidate should be detail oriented, organized planner with demonstrated ability to build and lead a team. The role needs relentless advocacy of customer pain points and challenging the status – quo. The candidate should be self-driven and possess the ability to work in an ambiguous environment with minimal guidance or supervision. As such, the candidate must be skilled at anticipating problems, creating contingency plans and managing multiple priorities. Job Responsibilities: · Lead team of auditors undertaking Employee quality audits of payroll and processes to ensure there are no inaccuracies · Manage workload of team members and ensure timely completion of audits/reconciliations/projects · Track, monitor and report metrics to the relevant stakeholders and senior management · Accountable for timely completion of reconciliation of all assigned projects as per defined timelines · Handle escalation queries/guide team on reconciliation requirements. · Provide people management support effectively resolving conflicts. · Interact with relevant stakeholders to co-ordinate reconciliation related activities. · Collate, analyze data, identify anomalies and ensure relevant rectifications. · Prepare and organize supporting documentation for audits. · Ensure processing of rectification entries. · Take initiative on resolution of issues/dependencies with relevant stakeholders and follow through to logical closure. · Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures. · Interact with customers as and when required and submit necessary proposals. Work in tandem with Project Managers to achieve stated deliverables per client agreement. · Prepare status/summary reports for internal circulation. · Envision scope for more effective performance of prescribed responsibilities through enhancements, technical or otherwise. Resolve concerns raised by team/escalate at appropriate levels. · Ability to prioritize & multi task successfully to ensure deadlines are met. · Effective team player ensuring the team goals are achieved through collaboration. Basic Qualifications · 10+ years experience in benefits program development, equity compensation, administration and service delivery in a global organization. · Applicant need to be in People Management role and should have minimum 5+ years of experience in the same role. · Bachelor’s degree is a must. · Master’s degree and relevant certifications a plus Preferred Qualifications · Knowledge of Benefits . · Knowledge of general audit/reconciliation practices and principles. · MS Office skills, specifically Excel and Access. · Communication skills - verbal and written. · Ability to handle multiple assignments. · Attention to detail and organizational skills. · Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards. · Understand development needs of sub-ordinates and address the same while maintaining high motivation levels. · General HR practices knowledge and knowledge of HR regulations. · Able to work in fast-paced environment. · Project management leadership skills. · Ability to manage escalations to resolution. · Able to audit self and others for a very high level of accuracy. · Ability to develop internal and external facing analytics to drive change within the organization and support departmental goalsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of HR experience- Bachelor's degree, or 2+ years of leading a team with experience in hiring and developing talent experience- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced levelPREFERRED QUALIFICATIONS- 5+ years of HR Generalist or HR Specialist in a corporate environment experience- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience
Program Manager II, NOC-HCP
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.- Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely- High attention to detail and proven ability to manage large teams- Ability to manage multiple, competing priorities simultaneously with minimal supervision- Strong analytical, mediation and problem resolution skills- Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning- Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams- Strong understanding of process improvement techniquesDESCRIPTIONLooking for a career at a company that seeks to be Earth's most customer-centric company? If so, meet Amazon. Over the past 25 years, Amazon has invented on the behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services).NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Responsibilities of a NOC PM We are looking for a Program Manager to work with a crack team (5-10) that cuts across across operations, program management and tech to manage network Contingencies. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us make quick decisions. The right candidate will exemplify "bias for action" and "are right a lot" In this role, you will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of operations team's goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. The successful candidate must have very strong analytical skills and expertise in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement document- 2 to 3 years' experience in running operations,driving large scale business programs, consulting, process improvement assignments in consulting /E-commerce/ FMCG/ Retail/Manufacturing organizations- Strong academic track record, MBA- Proven track record of managing and executing projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations- Able to think and act proactively, drive tactics and execution, willing to roll-up the sleeves and get the job done- Excellent analytical skills to dive deep into data, derive insights and develop detailed action plans and tracking mechanisms- Collaborative and flexible with good organizational skills in managing competing priorities, time management and meeting tight deadlines at times- Proven presentation skills, excellent narrative writing and verbal communication skills with senior leadership- Technical aptitude and agility to learn web-based tools. Proficiency in Excel/MS office toolsSalary: . Date posted: 04/12/2024 09:10 AM
Product Delivery Associate - Project Manager
JPMorgan Chase, Hyderabad, Any
The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.LRCO is capitalizing on the firm wide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.The Project Manager will be a member of LRCO's Shared Components Area Product team leading cross-functional project teams to deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity. Job Responsibilities Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members. Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating. Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements. Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs Proactively manages scope changes and project risk Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.Required qualifications, capabilities and skills The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget. The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication. The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members. The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions. Proven ability to create and present crisp, and clear presentations to senior management. Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects Advanced proficiency in MS Office, including Excel, Project, and MS Teams. (SharePoint and Lucid experience ) In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:27 PM
FinOps Manager - AR Controllership
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 8+ years of tax, finance or a related analytical field experience- 8+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 8+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 6+ years of controllership or compliance experience- Experience performing ad hoc analysis using advanced ExcelDESCRIPTIONThe AWS Accounts Receivable team is seeking a self-driven FinOps Manager AR Controllership with good owner's mindset, relentless customer advocacy, and frontline obsession to join the global FinOps AR controllership team for AWS. The FinOps Manager AR Controllership will be responsible for executing projects and analyses to support our controllership framework to identify and assess risks, evaluate control effectiveness, partnering with service center and tech teams to ensure adequate controls are implemented for systems or tools to mitigate risks and address control gaps. In this role, you will collaborate and work closely with various stakeholders across the company, such as Finance, Legal, Accounting, and the FORI team. A key responsibility is to understand our processes and projects so as to anticipate emerging risks and preemptively design mechanisms to avoid it. The ideal candidate has the ability to deep dive complex system design, data flows and related business processes. You identify and solve complex issues and collaborate with stakeholders on resolution, insisting on the highest standards. You identify the need for improved controls to address risk and proactively propose control solutions. You develop and execute data analysis processes that are scalable and auditable. You have a demonstrated ability to deliver multiple, high priority projects; managing numerous stakeholders including influencing without authority; developing robust project documentation; defining and executing communication and change management plans; evaluating control effectiveness; understanding both project and enterprise risks and how to address them. You have the ability to analyze data and identify patterns, draw conclusions, and leverage risk management concepts to prioritize remediation efforts. This is an individual contributor role that will count with execution support from a dotted line organization, including analysts and support staff of ~400 across the globe. This FinOps Manager AR must be strategic and detail oriented, have good accounting and finance skills, robust interpersonal and influencing skills (this role will have frequent communication with senior leadership), good organizational and project management skills. Responsibilities include: - Perform application deep dives to understand end to end system workflows, upstream and downstream dependencies, and related business processes - Conduct risk assessments and control evaluations to identify gaps and provide remediation recommendations to process owners. - Ensure follow through on control plans and assist with maintenance, review, and update of SOPs and controls. - Assess and surface risks - Contribute to the development of training materials to increase risk awareness across AWS AR. - Collaborate and work closely with various stakeholders across the company to stay informed on emerging risks and remedial action. - Manage select ad-hoc projects to drive further understanding of the process and businessNOTE: This job is an in-office role (3+ days a week) and is non-negotiable. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 8+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETLSalary: . Date posted: 04/20/2024 08:58 AM
Customer Success Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Saklesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in SF or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong echnical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM