Office Manager Salary in Hyderabad - PayScale

Job Number 24053968Job Category Finance & AccountingLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years' experience in Purchasing or a related field.CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Assures sanitation compliance. • Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. • Orders all food and beverage based on business needs. • Assists Executive Chef in maintaining/lower budgeted food/controllable costs. • Delegates and enforces first in/first out inventory rotation for all storeroom products. • Maintains sanitation and safety standards as specified in the brand guidelines. • Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. • Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. • Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. • Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. • Uses existing computer programs to perform daily and period end food and beverage costs. • Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. • Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). • Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. • Calculates figures for food and beverage inventory. • Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. • Ensures all LSOP's are adhered to by all employees. • Receives and inspects all deliveries. • Maintains an accurate controllable log and beverage perpetual • Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.Demonstrating and Applying Accounting Knowledge to Purchasing Operations • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Keeps up-to-date technically and applying new knowledge to your job.Supporting Purchasing Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Ensure disciplinary situations are addressed in timely fashion and with consistency. • Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately • Achieves and exceeds goals including performance goals, budget goals, team goals, etc • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Interacts with kitchen staff, vendors and Executive Chef. • Uses existing computer programs effectively to post invoices, update items and costs. • Attends and participates in all pertinent meetings. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.Managing Discipline Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements, and follows up on audits for all areas of property operations. • Complies with Federal and State laws applying to operations procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances ledgers.Supporting Property Operations • Works with operations teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting service needs and provides feedback to teams. • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results.Managing and Monitoring Activities that Affect the Customer and Guest Experience • Provides excellent customer service by being readily available/approachable for all customers and guests. • Takes proactive approaches when dealing with customers and guest concerns. • Extends professionalism and courtesy to customers and guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Supporting Profitability • Supports annual quality audits. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Supporting Safety Standards and Work Procedures • Implements property emergency plan. • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. • Implements and sustains property accident prevention programs. • Follows property-specific recovery plans.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time and possesses organizational skills. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Makes calls if necessary.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:54 PM

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Oracle Applications Manager.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC is currently searching for an experienced Oracle EBS Delivery Manager who has at least two full cycle implementation experience. This position will be responsible forMaintain ticket matrix, overseeing a team of techno functional experts for delivery and project plan adherence. Must be a team player , thrive in a dynamic work environment spanning multiple geographies. Must have experience in AIM/OUM/ PMP / Agile methodologies.Our Manager, Oracle Duties & Responsibilities will include:* Experience in Oralce implementation EBS must. Cloud experience is plus.* Proficient in requirement analysis and business mapping of Oracle Financials* Exposure to Oracle Payroll and integration* Experience in any middle tier tool a plus* Creating UAT plan and conduction as per the plan* Experience to work with project management triangle ( cost , scope , time)* Maintaining SLA and improve on a continuous basis* Solid understanding of period end processes for a global company* Guiding team members for troubleshooting and engaging with right partners* Follow AIM / OUM methodology and documentation standard for enhancement/implementation* Planning and follow-through for regular RUP patches for payroll and year-end* Working directly with business stakeholder and managing expectation in terms of system capabilities and component delivery* Coordinating Ensuring financial complianceBasic Qualifications:* Bachelors / Masters degree in Financial Systems. MBA/Project Management Professional preferred.* Minimum 6+ years experience with full cycle Oracle EBS implementation* Must have lead teams of people* Detail understanding of Oracle EBS function security , menu , responsibility* Detail understanding of SOX /SOD compliance* Understanding of technical integration between various Oracle modules and 3rd party systems* Working knowledge with most Microsoft Office applications (Word, Excel, PowerPoint, Projects, Visio, Outlook, SharePoint)* Outstanding customer service and communication skillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Requirement for Female Front Office ExecutiveRequirement forFemaleFront Office ExecutiveLanguages: Proficiency in English/Hindi/TeluguMarital Status: Single/MarriedExperience: Min 0:5YearsSalary: 8K:20K per monthAcademics: 60:75 or moreSoftware Skills: MS Excel,WordWork Location: Banjarahills, Habsiguda and Hitech cityCandidate should be able to handle the reception and guests independentlyAnd also Should Operate communication system including writing e:mails, letters and preparing other documents, scanning, filing, etc..Thanks and RegardsJyoshna :HR

DESCRIPTIONWant to join the Earth’s most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughputKey job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.-Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.-Executing specific people programs on coaching and development and team engagement.-Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”A day in the lifePurview of a Manager I (Front line Manager), Operations, GO-AIManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAsAbout the teamAbout the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location – TSOnsite - HyderabadWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of – - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified.

DESCRIPTIONa) Handing Account Payable-finance operations with team size of 30+b) Performing deep dive and contribute to process improvementsc) Driving operation to achieve key goalsd) Representing ops in leadership callse) Coordinating with multiple teams- Tech, product and Business Partnering teamsf) Experience in managing process and operational escalations We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- - 12+ years of Account Payable experience- - Experience using data to influence business decisions- - Experience as a manager of managers- - Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues- - Managerial skills to handle problems and crisis in a confident and decisive manner.- - Ability to take responsibility for making difficult decisions, taking calculated risks and experimenting with new approaches- - Excellent negotiation, interpersonal, verbal and written communication skills- - Ability to work under pressure and with strict deadlinesPREFERRED QUALIFICATIONS- Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization- - Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level- - Experience in operational excellence using six sigma methodologies- - Proven Project & Operations Management Skill

DESCRIPTIONSupport Ops currently caters to Fulfillment by Amazon (FBA) for NA marketplace. FBA is built around Amazon’s world class capability in ordering, fulfillment, transportation and Customer service. By leveraging our current scale and supply chain, FBA provides a low cost alternative for fulfillment and enables third party Sellers to rapidly grow their business. The FBA Support Ops team is a critical operational group that reviews Sellers’ financial and inventory related questions, provides coaching to Sellers on defects, and manages Jeff B and VP level executive escalations. We believe consistency is the foundation to the world class service we provide our Sellers, and Support Operations is at the center of ensuring consistent and fair evaluation of Seller requests. Support Ops has a head start of 7 years into managing FBA operations, equipped with dedicated support teams like AA (Associate Advisors), QA (Quality Audit), L&D (Learning and Development), CP (Capacity Planning), Analytics & Tech. In 2019, the team launched its operations in Hyderabad, India and further expanded its global presence to China in 2020. This role requires a leader to manage the front line managers, and their respective teams. If you are passionate about people, process and stakeholder management and are excited to take on new business challenges, this is the right role for you.ROLE: The Support Operations Manager is in charge of managing multiple entry level managers and their respective teams (15-20 Investigators per team). This would consist of multiple teams of Investigation specialists (~75-80 headcount) who investigate seller inventory on Amazon platforms for reported misses units, and take appropriate actions at an shipment level based on processes, tools and high-judgment decisions. You will be responsible for tracking performance standards, identifying and leading process improvement opportunities, and drive collaboration among Operations & Support Teams. The candidate should possess strong written/verbal communication skills to effectively anchor discussions with leadership, ability to lead and motivate large teams, managing through ambiguous situations and a result driven focus within a production/contact center environment. Operations: The candidate needs to be able to drive results in a production environment. Must lead their team and stakeholders towards meeting operational metrics of quality, productivity, and service levels. Will be responsible for setting the goals and vision for the function(s) operating under the candidate. Stakeholder Management and Communication: The candidate would need to interact with multiple stakeholders within India and globally and at times, would be required to influence and drive consensus between teams. The candidate would also be required to write high impact, clear and concise documents (Support Strategies, Business review documents, etc.). People Leadership: The candidate would be responsible for creating mechanisms for employee growth and development. This would mean enabling L4 People Managers and creating strong succession plans. Will strike the right balance between effective delegation while maintain a strong connect with the team through different communication channels (1:1 connects, Huddles, Open office hours etc.). Process Improvements, Automation, and Innovation: The candidate would need to drive innovation within the team, such that operational inefficiencies can be removed and existing procedures/SOPs be enhanced. Should be able to identify and lead projects across various teams, develop new metrics and drive creation of new tools for the same. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon’s mission of being Earth’s most customer-centric company.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female/ Disability/Veteran/Gender Identity/Sexual Orientation.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of team management experience- 8+ years of operational and/or retail management experience- Experience as a manager of managers- 4+ years of operations, risk, fraud investigations industry experience- Experience using data to influence business decisionsPREFERRED QUALIFICATIONS- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level- Experience in operational excellence using six sigma methodologies

BASIC QUALIFICATIONS- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of experience in program management, logistics, operations, supply chain, or transportation- Experience leading cross-functional programs- Experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis- Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience with analytical tools such as SQL, Python, Tableau or Microsoft Access- Demonstrated ability to work in a fast-paced deadline-oriented work environment- Knowledge of Lean and Six Sigma methodologiesDESCRIPTIONAmazon's Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU fulfillment centers and our associated fulfillment network. People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI's apart from driving continuous improvement process and cost initiatives in the network.An ideal candidate has a background in Supply chain/ transportation and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilitiesResponsibilities include, but are not limited to:- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop Key performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Work within various time constraints to meet critical business needs.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Propose improvements to our software and other tools for ease of use as well as efficacy. A day in the lifeAbout the teamWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- MBA- Proficiency in Lean and Six Sigma: Experience in manufacturing, transportation, customer service, and/or distribution environments.- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done- Must be flexible to work all shifts as needed, as this team provides tactical support to Amazon's fulfillment network 24 hours/day 7 days/week;- *Note-this position may require working weekends long term. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Salary: . Date posted: 04/10/2024 10:14 PM

BASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experience- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced levelDESCRIPTIONAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine countries WW and operate 24/7 from India, Japan & Costa Rica.We envision i) To onboard business/corporate customers on Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. We verify legitimacy of potential AB customers, review and validate changes of business information on the account and corroborating licenses for healthcare professionals intending on purchasing medical supplies. ii) To prevent AB plateform from Abuse, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. We create mechanisms to reduce the impact of abuse proactively and reactively, and work with partner teams to identify and close gaps in our systems, services and processes that allow abuse to occur in the first place. iii) To support SSR and transform ABBO into the Center of excellence for AB Operations, where multiple teams could off-shore activities that are cost effective, scalable and/or automatable if managed through ABBO, and reduce cost to serve by modularizing work types, enable business teams to deliver more for our customers, and progressively automate tasks to drive long term efficiency.If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the 'ABBO' platform. We are inviting application for the position of Investigation Specialist where candidate will be needed to work for the AB customers and internal ABBO system to meet business requirement. The candidate should demonstrate quicker decision-making ability and poses excellent verbal and written communication along with analytical skills.Key job responsibilities•Oversees a team of Investigators. Works across team(s) and Ops organization WW to drive delivery from investigators and enable investigators exceed bar in role.•Define expectations for investigators by formulating performance goals, metrics, success criteria and expected levels of delivery.•Partner with stakeholders across sites/functions to continuously evolve auditor role.•Leads small to medium scale, complex, cross functional strategic projects such as tool implementation, scaling up investigators, operational efficiencies that are business critical.•Basic Operations: The candidate needs to be able to drive results as in a quality environment with defined turnaround times and audit mechanism from the team of auditors. Will be answerable to global teams and leaders and must lead to meet all the operational metrics.•People management: The operations Manager would be responsible in creating mechanisms for employee growth and development throughout the organization. Will represent the team and manage the organization, so that it can deliver as per scale and future growth.•Process Improvements: As operations Manager, candidate would need to drive innovation within the team.•Networking: A successful candidate will excel at working collaboratively with stakeholders, enjoys working through ambiguity and able to break complex needs into scalable Quality/Operations processes.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with operations, risk, fraud investigations etc.- Experience with six sigma tools and Lean techniquesSalary: . Date posted: 04/12/2024 09:11 AM

DESCRIPTIONWant to join the Earth's most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.Key job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.- Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) - Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.- Executing specific people programs on coaching and development and team engagement.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"A day in the lifeManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAs. About the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location - onsite HYDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of - - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and Advanced excel and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified. - Preferred work location: BNM HYDSalary: . Date posted: 04/12/2024 10:08 PM

Job Number 24065517Job Category Rooms & Guest Services OperationsLocation Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 04:02 PM