Marketing Communications Assistant Salary in Delhi - PayScale

Biz Molecules: Digital Marketing HR Consultancy At Biz Molecules, we specialize in bridging the gap between digital marketing talent and the companies that need them. As a pioneering HR consultancy dedicated to the digital marketing sector, we understan

SHRI SAI INSTITUTE (Rotini, Sec 3) Requires Digital Marketing Executives Required Digital marketing candidate who can handle digital promotions on social media. Job Skills: Perfect knowledge of all Digital Media Promotion (Facebook, Instagram, Youtube, T

Overview of Key ResponsibilitiesOversee all aspects of the after-sales service and support operations of a companyEnsure high levels of Customer Satisfaction, Develop and Implement Service StrategiesManage a team of after-sales professionals, and drive continuous improvement in after-sales processes and systemsFormulate spare part strategies for internal and external customersDevelop the global teams to optimise support, service processes, tools, and systems, while aligning with the internal quality team for regular audits as per standards and needs.Maintain strong customer relationships, Maximise revenue opportunities from after-sales services in India, APAC, Europe & US Create strategies to maximise revenue, efficiency & profitability in line with current target & projectedbusiness growth while providing focused leadership ensuring that customers receive best-in-class service irrespective of geographical locationLead a team of approx. 150 people and guide them to provide world-class services to the existing customersWork with the marketing dept to organise promotional and marketing campaigns for After Sales offerings to create customer awarenessTechnical Skills RequiredProduct Lifecycle Management* Performance Management, Problem Solving & Analytical Skills.* Troubleshooting & Problem Solving.* Working knowledge of products which have a combination of electrical, mechanical, and software within them* Experience in service operations* Spare Part Management* Inventory Management* Marketing and Business Development* Revenue Generation* Customer Relationship Management* Knowledge of contract renewalsBehavioural SKills Required* Communication Skills, Team Management, and Stakeholder Management.* Customer Centricity, Conflict Resolution & Negotiation Skills.* Comfortable in managing relationships at all levels from CEO down to entry-level staff starting their careers.* Ability to create a Can-Do mentality in the team while working in demanding and stressful situations as an OEM supplier.* Ability to create the best After-sales service strategies for Customers to gain repeat orders.Leadership Candidate with 20-30 years of overall work experience with B. Tech Mechanical/Electrical/Mechatronics /Electronics/I&C and strong expertise in After-sales/Customer Service across India + Global Markets and has worked on Product Lines with a mix of Electrical/Electronics + Mechanical + SoftwareAbility to manage large teams sizes of 100+ members and guide them to provide world-class services to the existing customersPrior Expertise in leading After-sales Service as an OEM while maintaining high levels of Customer SatisfactionAbility to Collaborate at all levels with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, project team etc. to resolve issues and improve product/service quality and customer satisfactionAbility to Establish adequate systems and processes with performance monitoring metrics to ensure a smooth handover from the projects department along with effectiveness and efficiency of after-sales operations for the customers and their sites.

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Develop marketing strategies and marketing plan, products potential and marketing analysis and creating sales road-map to motivate sales team to generate sales and income.Set up sales target both sales in and sales out and plan on sales promotion activities including evaluation on each activity, competitor's analysis and review sales plan periodically in order to catch up with the situation and market demand and adjust sales strategies for objective achievement and recommend appropriate course of action.Plan and execute marketing and sales plan under the guideline policy including marketing strategies and plan on annual budget with an objective to achieve sales, maintain and increase customers,Supervise marketing and sales team on relevant marketing and sales activities or initiatives in order to strengthen marketing strategies and achieve the better sales growth of countered-brand products in the responsible portfolio.Recommend and implement effective marketing mix for new product that can deliver sustainable competitive advantageGenerate marketing communication plan and liaise with media agency to gain brand exposure, increase brand awareness and brand equity in condition of cost control within budget and measurable result.At least 4-7 core years in Marketing experience in Consumer,Health care and Beauty Industry.Should have relevant Digital Marketing experience as well.Result-oriented, initiative, strive for success with strong sense of entrepreneurHas experience in P&L analytical roleAble to work independently as well as able to work with the team