Performance Sales Manager Salary in Delhi - PayScale

DESCRIPTIONYou will be responsible for planning and executing rail and air operations for North region. You will work closely with internal stakeholders including Fulfillment Centers, Sort Centers, Network Design, S&OP, Line haul and Last Mile operations team. You will collaborate with external stakeholders such as co-loaders, railways and carriers. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, managing carrier relationships and plan for any changes in network.Key job responsibilitiesMonitoring rail and air operations for North Region. Responsibilities include managing day to day execution, planning, network expansion and carrier management. Building relationships with carriers, and railways· Creation and management rail haul schedule on a weekly/monthly basis· Planning and scale up of capacities for peak sale events by working with central team and carriers· Supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders· Managing continuous improvement projects related to cost and efficiencyWe are open to hiring candidates to work out of one of the following locations:Delhi, DL, INDBASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience

Position Title:((Manager : Commercial Finance))We are passionate about food. But we're even more passionate about our PeopleAbout the role:Monitor and Track Trade spend and Media and Marketing Spends with monthly review meetings: :Responsible to partner with Sales and Marketing Team to get the proposal (Expenditure Request ER) for Trade Schemes and Marketing and Media spends as per the defined timeline. :Thorough checking of the requisition and check necessary approvals of spends proposed to :be operated in the market. :Communicating the approved scheme details with a tracking number to the Sales and :Marketing team. :Ensure better control on spends by regular preparation and maintenance of ER wise claim :booking and tracking of spends. :Discussion with the stakeholders on the provision balances and action plan for unutilized :spends and/or overspends. :Initiate tracking of MT account (customer) level spends to ensure booking of actual spends as per the ER raised. Accountable for Pricing Process and financial analytics across all channels: :Ensuring periodic pricing change proposals and management signoffs in collaboration with :business teams :Accountable for correct and approved price updation and maintenance in SAP :Pricing/profitability evaluation of export volume and new opportunities. :Preparation and analysis of Gross Profit details for all channels and sub:channels for effective decision making. :Perform various business analysis like SKU wise profitability analysis, pricing review and cost :analysis. Freezer Governance: :Ensure Freezer reconciliation between books and Freezer asset tracker and sign off on a :Quarterly basis. :Effective participation and Governance in monthly meetings with Freezer Governance team :along with Leadership :Ensure completion of the Physical verification of the assets on an annual basis :Ensuring finalization of all India Freezer proposal with IRR calculations and post deployment :comparison of returns from projections. :Facilitate transfer of Freezers not billed as per the guidelines defined in Freezer governance :SOP. New product development: :Partner with project managers to ensure detailed project charter for cost, pricing and financial proposal. :Ensure business case sign off and periodic tracker Vs actual performance Distributor Management :Review and approve customer/distributor code opening in system. :Periodic review of distributor database in SAP and maintain commercial hygiene. :Revamping Distributor Management process through SOP and Distributor Audits :Periodic review of SOPs and policies :Responsible for sharing relevant MIS and analytics with sales team on a periodic basis Order Release :Ensure timely and relevant credit release approvals as per SOP :Ensure to collect payment as per agreed timeline from respective DBs. :Responsible for scrutinizing all sales orders released and work towards automating the sales :order release process. Claims Management :Responsible for improving efficiency in claim and damage audit process :Avoiding duplicity of claims in terms of bills, periods of claims and entitlement policy. :Ensure trade spent reconciliation at month end and approving JE for rectification if any :Ensure NCC of all claims for the quarter and resolution of all the pending claims for the claims processed in previous month. :Periodic education to guidance to sales team and distributors to submit their Claims on time. :Ensure automation of claims through DMS and SFA Modern Trade, Key Account and QSR Account Reconciliations :Responsible for arranging quarterly reconciliation of all direct MT customers. :Continuous foll

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position Overview:Reporting to the AI, Automation, and Data Science Senior Manager, the AI/ML/Data Scientist is responsible for utilizing advanced analytics, machine learning, and automation techniques to extract actionable insights from diverse datasets. The incumbent should possess a robust understanding of key AI/ML concepts and combine expertise in data, computational science, and technology with MKC consumer:oriented business knowledge to drive high:value insights into the organization and steer strategic growth initiatives.Key Responsibilities::Mine and analyze data from enterprise databases using statistics, machine learning, and analytic approaches to drive optimization and operational improvements.:Collaborate with functions, functional solution leads, and strategic solution build teams to deploy scalable AI/ML:infused applications.:Choose appropriate algorithms based on the problem nature, data structure, and desired outcomes.:Train ML models using historical data and assess their performance against predefined metrics.:Continuously optimize and fine:tune models for improved accuracy and efficiency.Experience::Proficiency in Automation Tools and Frameworks:Strong programming, testing, and QA skills:Experience in Data Analytics:Technical knowledge of data environments, transformation, models, and queries:Experience in partnering across different regions and functions:Familiarity with working in diverse cultural settingsQualifications::Bachelors degree in Supply Chain, Computer Science, Data, Finance, or a relevant field.:Strong communication and diplomacy skills.:Strong analytical decision:making and direction:setting abilities.:Ability to manage ambiguity and translate strategy into actionable information.:Flexibility to manage concurrent priorities.:Strong problem:solving skills, including leading others in problem:solving and root cause analysis.:Knowledge of emerging technologies and innovation.:Fluency in English is required.Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.McCormick and Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewWorking as a member of the Process Improvement team under the general supervision of the Global Delivery PI Lead, the primary purpose of this role is to work as a business partner to provide direction and functional expertise to establish and execute a data:driven approach to continuous improvement delivering medium / large:scale savings projects and creating a world:class high:performance organization. The role of Manager : Process Improvement is responsible to drive efficiency improvements within the assigned process domain (within GBS and Enterprise) by developing process standardization strategy and leading process improvement projects/programs in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6 Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. The geographic scope of this position is global.Key Responsibilities:stylemargin:bottom:11.0px::Operational excellence to drive efficiency improvements within the assigned process domain. In collaboration with business leaders develop and execute a data:driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency. Provide coaching and subject matter expertise to support the development of process improvement and standardization strategy for supported functions. Provide structure and governance to ensure flawless execution of the work and delivery of hard target results for the assigned process domain. Perform business process analysis using process mining tools to build process maps, identify process variants and bottlenecks. Leverage data and analytics and lean techniques to identify patterns, trends, and root causes of process issues to drive decisions to improve operational performance. Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and Identify digitalization and automation opportunities within supported business unit. Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement.:Work across different businesses, functions, and regions to understand end:toend business processes and data architectures, identify inefficiencies and opportunities for process standardization. Develop rolling opportunities pipeline. Manage, Partner and Lead the Customer Centricity program streamlining processes across dedicated business units for continuity, effectiveness, and efficiencies.:Deliver PI scorecard and reporting for supported f

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:New Delhi, DL, INDPREFERRED QUALIFICATIONS- 2+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/04/2024 10:15 PM

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.PRIMARY PURPOSE/FUNCTION OF THE JOBKey business partner to oversee our companys indirect spend operations. The ideal candidate will have a strong background in finance, with expertise in managing indirect expenses and optimizing cost efficiencies. The Finance Manager will play a crucial role in analyzing spending patterns, identifying cost:saving opportunities, and implementing strategies to improve financial performance. This position offers an exciting opportunity to contribute to the financial success and growth of our organization.KEY ROLES and RESPONSIBILITIESIndirect Spend Management: :Support the management of all indirect spend categories including but not limited to marketing, IT, facilities, travel, and professional services.:Prepare regular financial reports and dashboards to communicate key performance indicators (KPIs) and insights related to indirect spend. Present findings to senior management and provide recommendations for improvement.:Collaborate with other departments such as procurement, accounting, and operations to align indirect spend initiatives with overall business objectives.Budgeting and Forecasting: :Develop, monitor, and manage budgets for indirect spend categories. Provide accurate financial forecasts and variance analysis to support decision:making.Cost Analysis and CCI: :Analyze spending patterns and identify areas for cost reduction and process improvement. Implement strategies to optimize indirect expenses without compromising quality or service.:Lead the validation of all Indirect CCI projects ensuring timely and accurate validation and reporting whilst working with cost center owners to demonstrate value delivery in P and L:Support and partner with factories, DCs and other Global functions in delivering CCI targets Business Improvement and development:Identify inefficiencies in current processes and procedures related to indirect spend. Implement changes to streamline workflows, increase efficiency, reduce costs, harmonize and standardize process and ways of working across indirect categoriesProvide leadership and guidance to finance staff responsible for indirect spend activities. Foster a culture of accountability, teamwork, and continuous improvement within the finance team.Control and Compliance:Takes accountability for ensuring the control environment within the Indirect area is robust and in line with corporate guidelines, SOX and local accounting GAAP.:Ensure compliance with company policies, procedures, and regulatory requirements related to indirect spend. Identify and mitigate financial risks associated with indirect expenses.Education: CAExp

Extensive experience in managing and generating business in Semi Managed/ Managed staffing solutions business. Maintaining great client relationships and consistent wallet share growth via farming and account management.Expertise in client Management, Stakeholder management and Strong Business Development acumen, along with experience in managing Talent Acquisition. Responsible to generating Gross Margin and Revenue at top level & bottom-line EBITDA.Provides strategic direction by developing short-term and long-term financial and operational goals Works on client retention and strategize the internal and external revenue. Get involved with other executive colleagues and departmental managers to implement plans and policies throughout the organization.Determines ways to reduce costs, increase revenues, and improve overall company performance. Engages in high-level negotiations to generate lucrative contracts or build beneficial relationships with companies and individuals.12+ years in leading sales/operations in staffing with a specialized focus on retail clientsMBA in Sales/Operations/Marketing preferredCurrent/preferred location to be Delhi

Job Number 24063598Job Category Revenue ManagementLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)' sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESAnalyzing and Reporting Revenue Management Data • Compiles information, analyzes and monitors actual sales against projected sales. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Analyzes information and evaluates results to choose the best solution and solve problems. • Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. • Translates or explains what information means and how it can be used. • Evaluates effectiveness of property participation in electronic sales channels. • Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month and 6 month, long range and budget. • Assists hotels with pricing and provides input on business evaluation recommendations. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period. • Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market. • Assists with account diagnostics process and validates conclusions.Managing Revenue Management Projects and Strategy • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Updates market and revenue knowledge and aligns strategies and approaches accordingly. • Establishes long-range objectives and specifies the strategies and actions to achieve them. • Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Takes a predetermined strategy and drives the execution of that strategy. • Thinks creatively and practically to develop, execute and implement new business plans. • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. • Manages all revenue, profit and demand data associated with rooms and function space. • Provides recommendations to improve effectiveness of revenue analysis processes. • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Develops the Business Outlook Strategy. • Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. • Establishes and maintains effective and rational pricing strategies for rooms and function space. • Develops and executes the hotel(s) strategic plan(s). • Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. • Provides critical input to market leaders for development of property and overall revenue sales strategy. • Ensures hotel strategies conform to brand philosophies and initiatives. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. • Manages inventory to maximize cluster rooms revenue. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests.Building Successful Relationships • Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. • Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. • Develops and manages internal key stakeholder relationships. • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.Managing and Conducting Human Resources Activities • Interviews and hires employees with the appropriate skills to meet the business needs of the unit. • Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Utilizes all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Conducts employee performance appraisals according to Standard Operating Procedures. • Administers bonus and incentive programs. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems and concerns. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:53 AM

Serve as the primary point of contact for designated key accounts.Understand client needs, preferences, and business goals.Build strong, long-lasting relationships with decision-makers.Regularly engage with clients to assess satisfaction levels and address any concerns.Act as a bridge between our company and local businesses, fostering The development and execution of effective strategies to entail target achievements.Identify growth opportunities within existing accounts.Act as the point of contact to the wider teams (sales, marketing, and operations) and Distributor to facilitate plans execution, revenue objectivesMonitor performance metrics and take corrective actions as needed.Stay updated on industry trends, market dynamics, and competitor activities.Conduct market analysis to identify potential areas for expansion.The successful candidate should:Have 3+ years of experience in the West/North region for alcoholic beveragesBe an MBA from a college of reputeHave an analytical and a entrepreneurial bent of mind

Job Number 24069817Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 03:04 PM