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Implementation Manager Salary in West Bengal - PayScale
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Assistant Manager - Front Office
Marriott International, Kolkata, Any
Job Number 24061710Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM
Assistant Branch Retail Marketing Manager (Kolkata / Delhi)
, kolkata, IN
Relocation Assistance Offered Within Country159358 : Kolkata, West Bengal, IndiaWho We AreColgate:Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.If you want to work for a company that lives by their values, then give your career a reason to smile and join our global teamAbout UsWould you like to be part of a team that is building a future to smile about? What about having the opportunity to collaborate with teams across the world, full of stimulating discussions, and making impactful contributions?If this is how you see your career, Colgate is the place to beOur dependable household brands, dedicated employees, and sustainability commitments make us passionate about building a future to smile about for our employees, consumers, and surrounding communities. We, at Colgate, take immense pride in our brand which fuels our workplace to encourage innovative thinking, champion experimentation, promote authenticity and thus contribute to our enduring success.If you want to work for a company that lives by their values, then give your career a reason to smile...every single day What is the purpose of this role?Retail Marketing team (commonly known as Trade Marketing in other organizations) in CP is the key bridge between Consumer Marketing and Field Sales teams to drive the companys business objectives and strategic priorities. In this strategic role, you will be a part of the Branch Retail Marketing team supporting strategy for CP's NEXT branch (i.e. North and East India)Why is this exciting?The Asst. Branch Retail Marketing Manager is the key link with the field teams who drive the business. Your role as part of the branch RE team is to develop and drive the Retail Marketing strategy by category, by RE (Retail Environments like general trade, wholesale, standalone modern trade etc), and by region. Using data based decision making, you will work closely with Consumer Marketing to initiate / implement brand strategy in relevant states / RE's.What would be the responsibilities for this role?stylemargin:bottom:16.0px;margin:top:16.0px::Coordinating with central RE managers to share geo specific insights on GTM and driving GTM strategy on the ground through Field teams:Working with the Branch Finance Manager to ensure efficiency and effectiveness in all spends wrt trade / in:store etc.:Analysis of market share and ND/WD/internal data points/ITT/STT figures to arrive at the optimum strategy for CP in that state w.r.t. to category growth and share growth.:Conceptualizing in:market solutions to tap local business opportunities, and liaising with field teams for the successful implementation of the same.:Develop communication plan for Field team, RE's and for Key large customers:Successful execution of RE:wise activations that are planned:Work closely with Regional Managers to identify opportunities and actioning Go:to:Market strategies:Work as part of Retail Marketing with RE managers and Brand Managers to close quarter activation grids by category / brand / geographyWhat does the ideal candidate profile look like?stylemargin:bottom:16.0px;margin:top:16.0px::Re
EHS MiP - Eastern Region.
Siemens, Kolkata, Any
"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"? Ensure planning and implementation of all project-related activities and measures regarding EHS matters for multiple project sites. ? Focus on ensuring that internal and external EHS requirements are complied with and on laying down protective measures to prevent accidents. Guides, instructs and supports the site safety officers to ensure adherence to EHS processes at site by the site team including sub-contractor.? Coordinates the various Contractors operating within the project site and determine & evaluate risk areas and drive implementation of mitigation measures. ? Draw up the site specific EHS plans in line with the requirements of the project and ensures that it is implemented.? Assist the Project Manager with planning, supervision, monitoring and reporting on EHS matters in all phases of the project.? Plans and maintains in coordination with Regional EHS officer adequate and competent EHS resources at sites to execute the defined scope of work safely. ? Reports to Regional EHS officer and Regional Manager Operations for EHS related topicsSkills and Experience:? 5-10 years of professional experience as occupational safety officer on Metro Sites. ? Knowledge on environmental protection, emergency management and fire prevention? Knowledge of planning and tendering for collectively managed EHS/safety equipment ? Experience in different projects with an interdisciplinary approach, and technical supervision of internal and external employees ? Strong communication skills and ability to work in a team. Cross-disciplinary thinking ? Decision-making skills and assertiveness. ? Initiative and results-orientation.? Willingness to move across India according to the Projects? Commitment to Siemens values and to ethical principlesEducation & Training:? Degree / Diploma in Engineering / Science and EHS related recognized qualifications / Certificates (e.g., ADIS, NEBOSH Diploma).? Knowledge of ISO 14001 and ISO 45001 management system and implementing/ managing management system elements."WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"Salary: . Date posted: 04/12/2024 02:03 PM