Customer Service Executive Salary in Thane - PayScale

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role.Senior Executive for Electrical MaintenanceInternal Job Description: Technical Qualities/ RequirementsGraduate in BE Electronics/Electrical with basic Electrical and Digitalization Knowledge.To maintain the Plant's Machines & Automats to support manufacturing of WSGRproducts. To supervise individually, Breakdown, Corrective, Preventive maintenance which are primarilyMechanical in nature. To plan execute retrofitting & overhauling activities. To support external vendorsin maintaining Siemens assets with them. Working in 3 shifts involved.Experience: 5 to 10 Years with Sound knowledge of Electronics/Electrical engineering in general machinetools, Special Purpose machines, Injection Molding, Hydraulic press, Servo Presses, High SpeedStamping Presses, & CNC Centers, Electro-Hydraulic, Pneumatics systems. The Candidate shouldalso have knowledge of latest technologies and Automation like Electro-Mechanical Linear drive,Servo presses, Pneu-Hydraulic presses, CAB & Honeywell label Printers, Ink-jet printers, AC & DC Servo Drives,Repair of Power sources and medium frequency welders at component level, Calibration of coil winding tensioners.Diagnosis of Lab view, Programming, and repair of cobots (universal robots), 3 axes pick and place. Repair of Laser marking machines. Service of Vision system. Knowledge of SQL Database and PLC programming.Commissioning of Mindsphere and connectivity of devices. Diagnosis of PC Hardware and upgradation. Upkeep of Electrical panels. Service of Water chillers, HVAC AHU & ODU.Service of Vertical Carousel and Jib & EOT cranes.He should be able to troubleshoot minor Mechanical problems and be able to supervise blue collarworkmen.Other Knowledge required:ISO 9001, ISO 14001 & ISO 45001 standards & systems,Spare parts Management.Knowledge of World class Maintenance techniques - TPM,5S, RCM, FMEA, RCM, & Lean Manufacturing.Other Capabilities /Qualities/ Requirements:1. Service Orientation.2. Analytical ability & passion for troubleshooting.3. Customer Focus.4. People's Management- Blue collar workmen.5. Good Administrator.6. Should be able to communicate in Marathi, Hindi & English.7. Ability to work beyond office hours & working days.8. Ability to train others for skill development.WE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrowFind out more about department at: http://www.siemens.co.in/about-us/siemens-financial-services-equipment-financing.htm and about Siemens at: www.siemens.com/careersSalary: . Date posted: 03/26/2024 08:47 PM

Position Overview:This is product business development responsible for Low Voltage Power Distribution Products within Siemens Smart Infrastructure operating company, Electrical Products business unit. The role focuses on portfolio strategy, product roadmaps, new product introductions, pricing and overall product lifecycle management for Indian marketsJob Title Product Business Development Manager - RCD portfolio Job Description• Product portfolio strategy , product roadmap development / management, launching new products, development of sales tools, pricing strategy and general product lifecycle management from inception to obsolescence for price-based global markets. Responsible for Sales, Margins & Profitability of the dedicated products Identify product gaps and strategize to introduce new products and manage cannibalization (if any) Align product positioning and product benchmarking strategy for the target markets Develop and implement business plans that highlight competitive landscape and customer needs specific to target markets Create and maintain sales support tools like Presentations Catalog & Brochure Demo cases for sales offices Competitor comparison (technical & price) Winning Guides Other marketing materials (region specific) Communicate with global industry experts, partners, consultants etc., to develop focus marketing activities for product push Maintain technical/commercial database for existing/ upcoming products into various platforms e.g., SAP, Material Master etc. Enhance knowledge of Sales & Service colleagues by conducting periodic training programs and competency enhancement programs Extract, analyze and generate insights from sales data to visualize product trends and forecast future sales performance to estimate optimal resource allocation Interface with factory & PRM for manufacture planning, new product ramp-up etc. Evaluate market size, growth rate etc. based on inputs from various internal & external market models in alignment with regional colleagues Who Qualify for this job? Bachelor's Degree in Engineering (preferably B.E Electrical) 5+ years of experience in product management or marketing of Final Distribution products and systems e.g., RCCB, MCB, DB etc Experience of Data Visualization and Business Intelligence (BI) tools like Tableau etc., will be advantageous Expert knowledge with IT tools (Excel, Powerpoint etc.) Basic knowledge of Switchgear Very good entrepreneurship skills Strategic thinking Result and quality orientation Customer focus Willingness and pleasure to work in a global network Commercial knowledge for product relevant financials Communication and presentation skills Strong analysis and problem-solving skills Ability to multitask and manage product management activities as per planned schedule A good knowledge of relevant International standards is preferred Team player Salary: . Date posted: 04/11/2024 08:38 PM

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Mumbai/Delhi/Chennai, IndiaJOB DESCRIPTION:• Bid preparation in line with the stipulated guidelines• Adherence to the stipulated bid costs• The bid manager assumes project management for bid preparation and is responsible for quality-compliant bid preparation in terms of contents and timescale and in line with the relevant processes.• Manage the development and submission of customer proposals (bids, budgetary proposals, EOI and Pre-qual or similar).• Liaise with Sales team to develop a competitive response strategy, and Tender Engineering team to identify the most appropriate technical solution and source associated base estimates and related tender deliverables from the relevant Work Package teams.• Liaise with the Business Administration/Commercial team for commercial responses.• Liaise with the Customer to clarify proposal requirements and negotiate proposal submissions.• Manage estimate calculations and customer price schedule generation for minor bids (or parts thereof)• Complete customer schedules and returnable for proposals in high quality submissions.• Support proposal process at any stage as part of the sales and tendering team, and present to executive management if needed.• Simultaneously manage one or more bids in one or more regions and for one or more customers.• Lead end-to-end bid management process including overall bid compilation• Detailed planning of the bid task schedule and completion / compilation of the bid (including coordination with the headquarters)• Define and assemble the bid team, define the work-split and bid plan, and act as the main interface to sales teams• Interact with internal and external partners to finalize the scope matrix / division of responsibilities• Prepare and share all bid documents and templates in line with customer requirements• Prepare and compile pre-bid queries• Assessment of the qualification criteria from the customer - ensuring compliance to the customer requirement• Schedule for periodic meetings to assess readiness of the bid submittals and assign tasks accordingly• Ensure timely completion of various bid activities (such as documentation, compliance to the tender specification, preparation of cost build up and optimization, risk identification, etc.)• Coordinate between various internal teams with Engineering, Commercial, Legal, Procurement, Project Management & Quality team for respective inputs• Responsible for various internal Siemens specific approvals & processes• Responsible for cost build up and contribute to bid strategy to meet the target price• Support in business model finalization, Benchmark solution and costs with other projects, put together of the entire price bid & attend bid related customer meetings• Single point of contact for status of the bids in progress; update management team with status of bids• Contribute to bid management audits & handling negotiation scenarios• Compilation of the Post Bid clarifications after receiving inputs from the technical / commercial team etc.• Hand-over of the entire bid to project execution team once awarded with the contract• Ensure implementation of lessons learnt from previous bids and from execution teams of similar projects• Process implementation (PM system, LoA incl. documents) (together with the bid team)WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"Job Overview : The Customer Service Coordinator will play a crucial role in ensuring smooth operations and exceptional customer service delivery. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Reporting to the Regional Service Manager, the Customer Service Coordinator will be responsible for material planning, revenue tracking, service agreement contract renewals, team leadership, and administrative tasks related to third-party employees.Key Responsibilities : Collaborate with the team to develop monthly revenue plans and track progress throughout the month.Manage service agreement contract renewals and track SAC revenue progression.Coordinate with Pondy, US, and Zug factories for material planning and movement.Provide leadership to the Backoffice team members responsible for preparing manual QES and feeding data to SCM team for vendor negotiation and selection.Oversee administrative activities related to third-party employees, including salaries, expense reports, onboarding, and relieving processes.Conduct service reviews with Territories to ensure customer satisfaction and identify areas for improvement.Monthly PPM activity planning and coordination with CCD team.Breakdown calls tracking, following up with Service engineers for closure. Service agreement contract stock review.Qualifications : Electrical or Elctronics background Diploma or Bachelor, preferably MBA in Operations.Proven experience in a customer service or coordination role, preferably in a manufacturing or service industry.Strong analytical skills with the ability to track and analyze data accurately. Excellent communication and interpersonal skills.Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.Proficiency in Microsoft Office Suite and experience on SAP is preferred.Leadership experience or qualities with the ability to motivate and support team members."WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"Salary: . Date posted: 04/19/2024 08:42 PM