Call Manager Salary in Thane - PayScale

Our thane based client (engg. Firm) have opening. Candidate had exp. Of 10 yrs. Company law, exicse, import, gaap , ifrs office time 8. 30 - 5. 30pm plz. Mail ur updated cv on recruitsamarth@rediffmail. Com or call saakshi on 8767263779.

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"Job Overview : The Customer Service Coordinator will play a crucial role in ensuring smooth operations and exceptional customer service delivery. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. Reporting to the Regional Service Manager, the Customer Service Coordinator will be responsible for material planning, revenue tracking, service agreement contract renewals, team leadership, and administrative tasks related to third-party employees.Key Responsibilities : Collaborate with the team to develop monthly revenue plans and track progress throughout the month.Manage service agreement contract renewals and track SAC revenue progression.Coordinate with Pondy, US, and Zug factories for material planning and movement.Provide leadership to the Backoffice team members responsible for preparing manual QES and feeding data to SCM team for vendor negotiation and selection.Oversee administrative activities related to third-party employees, including salaries, expense reports, onboarding, and relieving processes.Conduct service reviews with Territories to ensure customer satisfaction and identify areas for improvement.Monthly PPM activity planning and coordination with CCD team.Breakdown calls tracking, following up with Service engineers for closure. Service agreement contract stock review.Qualifications : Electrical or Elctronics background Diploma or Bachelor, preferably MBA in Operations.Proven experience in a customer service or coordination role, preferably in a manufacturing or service industry.Strong analytical skills with the ability to track and analyze data accurately. Excellent communication and interpersonal skills.Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.Proficiency in Microsoft Office Suite and experience on SAP is preferred.Leadership experience or qualities with the ability to motivate and support team members."WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"Salary: . Date posted: 04/19/2024 08:42 PM