Monitoring Salary in Navi Mumbai - PayScale

DESCRIPTIONTrainer – W, will be an active member of the entire West region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.Trainer will• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics• Design/customize training content to meet regional needs and track compliance to these training materials• Analyze and understand data to suggest improvements for training and operationsKey job responsibilitiesa)Associate On-boarding: FC/LM/RDFC/LPC/EF•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.•Update NHO status on every 2 hours for ALFA associates•Track on site LBD status & monitor completion & defects•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads•Follow up with TLs and AMs for 222 Coaching completion•Perform Learning Index Audit•Daily LC monitoring and take action as per report•Conduct ILT / VILT for Associates on-demand topics•Handling LMS user management.•Work with Content developer to drive content creation, updation, improvisation.•Drive adoption of learning interventionb)Associate Onboarding: LM/Hybrid/3P Hubs/EF•Support the L&D POC in driving adoption of learning initiatives.c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF•Conduct Training sessions•Deploy FC Refresher Training on LMS•Alignment with Store POC/OE/TW for Training execution•Drive Completion in partnership with operationsd)Learning Index Report: FC/3P/LM•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites•Conduct Audit and drive through regional presence•Create and share Learning Index Audit Reporte)Coordination and Data management•Support in Learning Ambassador certification•Aligning Weekly Learning Calendar based on business priorities•Weekly/Monthly Calendar Creation•Weekly Learning Dashboard•Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs•L&D WBR - status and new task assignment•Traveling multiple sites Feedback collection and collations•Publish Learning Day End ReportKey job responsibilitiesKey job responsibilitiesa)Associate On-boarding: FC/LM/RDFC•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.•Track on site LBD status & monitor completion & defects•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads•Follow up with TLs and AMs for 222 Coaching completion•Perform Learning Index Audit•Daily LC monitoring and take action as per report•Conduct ILT / VILT for Associates on-demand topics•Handling LMS user management.•Work with Content developer to drive content creation, updation, improvisation.•Drive adoption of learning interventionb)Associate Onboarding: LM/Hybrid/3P Hubs/EF•Support the L&D POC in driving adoption of learning initiatives.c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF•Conduct Training sessions•Deploy FC Refresher Training on LMS•Alignment with Store POC/OE/TW for Training execution•Drive Completion in partnership with operationsd)Learning Index Report: FC/3P/LM•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites•Conduct Audit and drive through regional presence•Create and share Learning Index Audit Report•Aligning Weekly Learning Calendar based on business priorities•Weekly/Monthly Calendar Creation•Weekly Learning Dashboard•Daily Dive Deep on critical problems •L&D WBR - status and new task assignment•Traveling multiple sites•Publish Learning Day End ReportWe are open to hiring candidates to work out of one of the following locations:Navi Mumbai, MH, INDBASIC QUALIFICATIONSExperience working with and delivering training/information to Associates and TL level employee Experience in training content development · Expert in MS Excel and Power-point · Prior experience in Learning Management System Work experience as a Trainer. · Evidence of ability to prioritize, manage and complete projects with tight deadlines PREFERRED QUALIFICATIONSMaster’s Degree in related field .Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role · Ability to adapt well to fast-paced, yet ambiguous, environments with changing circumstances, direction, and strategy · Desire to thrive in a dynamic, growing environment · Previous Kaizen/Continuous Improvement experience

Job Number 24060926Job Category Loss Prevention & SecurityLocation Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR • Bachelor's degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.CORE WORK ACTIVITIESManaging Security/Loss Prevention Operations • Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. • Complies with applicable federal, state and local law and safety regulations. • Maintains logs, certifications and documents required by law and Standard Operating Procedures. • Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents. • Follows proper key control guidelines in loss prevention and in the property. • Assists with promotion and implementation of accident and fire prevention procedures. • Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. • Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others. • Promotes action plans to monitor and control risk. • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. • Assists with first aid program for guests and employees. • Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. • Works closely with Meeting Planners to facilitate a successful and safe experience for guests.Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. • Provides for the safety and security of the employees or the property. • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.Ensuring Exceptional Customer Service • Meets quality standards and customer expectations on a daily basis. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. • Provides services that are above and beyond for customer satisfaction and retention.Additional Responsibilities • Analyzes information and evaluates results to choose the best solution and solve problems. • Develops liaison with local law enforcement and emergency services. • Informs and/or updates executives, peers and subordinates on relevant information in a timely manner. • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/07/2024 10:18 AM

Job Number 24058153Job Category Food and Beverage & CulinaryLocation Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 08:49 AM