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Digital Account Manager Salary in Mumbai - PayScale

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Sr Manager, Ad Sales, Amazon Ads
Amazon, Mumbai, MH, IN
DESCRIPTIONJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of Ad Sales Executives in driving advertising revenue from large brands. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers and top brands. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School15+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business development/digital ad sales/media salesKey job responsibilitiesJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of 2-3 Ad Sales Executives in driving advertising revenue from large brands in the Fashion category. We support brands in achieving their e-commerce goals on Amazon as well as their marketing and branding goals both on and off Amazon properties. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers in the Softlines space. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School8+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business developmentWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 12+ years of B2B sales experience- Experience managing teams- Experience hiring and retaining sales talent- Experience building new customer relationshipsPREFERRED QUALIFICATIONS- Experience reaching and exceeding sales revenue goals- Experience of high level negotiation and successful internal and external relationship management
Assistant Manager - SMB Sales (West)
Walt Disney Studios, Mumbai, Any
Job Summary:JOB SUMMARY As an Account Manager, you work with in creating a larger set of advertisers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. The main responsibility includes hunting for new and potential advertisers, basis the market intelligence shared and strategically expanding Disney+ Hotstar's presence in the market positioning it as a choice of platform for advertisers and agencies.ABOUT THE TEAMThe SMB Ad sales team caters to the mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform.REPORTNG TO: Regional Head (West) YOUR KEY RESPONSIBILITIES You will be driving sales & adoption of Disney+ Hotstar across Small and Medium Businesses (SMB) executing a strategic business plan focused on new business development. Success will be measured on the value and number of advertisers on the platformGetting new clients on board on Disney+ Hotstar, account management, and expansion in the assigned regionEnd-to-end management of hunting, pitching, solutioning, and execution for a large number of SMB/New age businessesIncrease market share utilizing a consultative sales approach, competitor analysis, category-level insights, emerging tech solutions, and opportunitiesUnearthing new sales opportunities through networking and turning them into long-term partnershipsAbility to act as an advisor on brand solutions in a strategic way and drive businessSKILLS & ATTRIBUTES FOR SUCCESSPreferably experience from Ad sales background in TV/ Digital who has worked in this market and has connects with key clients and agenciesHands-on experience with CRM software and MS ExcelExcellent interpersonal skillsStrong analytical and organizational skillsNumerical abilities and problem-solving attitudeAbreast of current and upcoming trends among brands and the industryPREFERRED EDUCATION & EXPERIENCEMBA with 4-6 years of experience in sales, business development, account management and client relationship management with an understanding of digital sales backgroundABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favorite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.WHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive CultureFun Life BalanceLinks www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-techAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 03/28/2024 07:17 AM
Mendix - Enterprise Account Executive (India)
Siemens, Mumbai, Any
Mendix - the leading low-code application development platform:The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix is collaborative - the people who use the software and the people who build the software work together throughout the development process.Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do.As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix.We're investing to accelerate our momentum and we're looking to grow our team. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you.As an Enterprise Account Executive, you will engage with enterprise customers and prospects within the market and offer solutions that fundamentally change the way organizations deliver critical web and mobile business applications while building value for their companies.Excelling when working at the senior executive levels, you successfully build relationships and establish business value. As an energetic self-starter, you will have the ability to focus on building a solid business pipeline, while addressing problems that impact how your team achieve their financial goals. You will also absorb and analyze feedback from the market, and communicate that back to the product team to help drive the product roadmap.You'll help our customers drive digital innovation by:Developing opportunities and sales accounts across the given regionIdentifying and qualifying high value opportunities for Mendix, in conjunction with channels partners including driving sales pipeline with themBuilding relationships and establishing communications at the highest executive levels in your accounts to understand their needs and priorities, and to speed and simplify the deal processConfirm and communicate the differentiated value of Mendix to the customer at both the technical and business levelsUnderstanding the formal and informal buying process in the customer's environmentIdentifying the customer approvers, decision makers, and influencers, and develop strategies for each to mitigate risk and increase deal confidenceTaking a core role in the closing process including negotiations and procurement activitiesConsistently communicating and brainstorming with extended team around all aspects of account and opportunity developmentYou're the innovator we need if you have: Extensive Enterprise Software sales experience (5+ years) and a demonstrated track-record of consistently meeting or exceeding annual quota and performance targetsDemonstrated ability to build and manage customer executive relationships at the highest levelsDemonstrated ability to manage complex sales cycles including the ability to provide coordination and direction to your extended teamAbility to articulate complex ideas and strategiesStrong orientation to team communication and collaborationThorough knowledge of Salesforce to maintain a current and accurate pipelineHigh Energy and attention to detailBachelor's Degree or international equivalentIf you see a job description and think, "I'd be perfect for that" but your experience doesn't align perfectly with the qualifications - don't let that hold you back. We're always eager to hire talented, passionate candidates - so give it a try and apply.#SWSaasSalary: . Date posted: 04/02/2024 02:53 PM
SEO Account Director
, mumbai, mumbai city, IN
Currently Hiring for SEO: Account Director Hi,Greetings from Logicserve Digital Pvt Ltd.We are currently looking forSEO: Account Director Logicserve Digital Pvt Ltd : Navi Mumbai (Ghansoli)So please find below the company profile and JD below and revert with the required details mentioned below with confirmationAbout Logic Serve Digital Pvt Ltd.Logicserve Digital represents the next generation in dynamic and adaptive online marketing. We are a fast growing mid:size internet marketing company,ESTABLISHED IN 2006with the intent of offering professional online marketing services. Within a short span, Logicserve has established itself as one of the best online advertising companies in the market. The key to Logicserves success is itsYEARS OF EXPERIENCEand expertise (through acquisitions of established agencies in UK), well:defined project execution processes, competitive pricing and most importantly the urge to create aSUPERLATIVE BUSINESS MODELAccreditations :Premier Google PartnerCertified Marketing PartnerGoogle Analytics Certified Implementation PartnerPartners with Top Publishers and NetworksLogicserve Digital is an Award Winning AgencyWebsite : logicserveJob Description:Team Management: Effectively delegate to team members and manage team workload.Mentor team members and develop their skillset in accordance with their individual goals and objectives and career path.Prioritize and manage clients' expectationsConducting timely campaign reviews and helping the team in the strategiesBe actively involved in new business efforts from qualifying opportunities to leading pitch teams.Skills required:On Page SEO, Off Page SEO, MS:Office, Google Analytics, Google Search Console ,Google AdwordsExcellent presentation, communication and negotiation skillsExperience :5+ yrsRegards,Reena Rodrigues
Assistant Manager - LCS Sales, Disney+ Hotstar
Disney Interactive Media Group, Mumbai, Any
Job Summary:JOB SUMMARYIn this role, you will work with the largest customers and market influencers to establish long-term visions for advertisers and partners. We are constantly looking for highly motivated digital/ad sales professionals who have a sharp understanding of market dynamics, and digital ad inventories and can forge strong partnerships with clients to create value for them. In this role, one needs to go out and beyond to accomplish revenue targets for the region. If you are ready to make a solid impact indigital advertising sales and be an evangelist in this journey, come join us!ABOUT THE TEAMLarge Customer Sales (LCS) Team partners closely with world's leading advertisers including MNCs and large domestic clients to provide advertising solutions that help them build and scale their businesses and brands. LCS partners closely with clients that possess both large wallets and significant capacity for Digital Adex Investments. Wide client coverage and deep client extraction are both equally important.REPORTING TO: Vertical Head-LCS YOUR KEY RESPONSIBILITIES In this role, you will own the revenue targets for the Key accounts in the LCS category for Disney+ Hotstar ad solutionsYou will be Disney+ Hotstar's ambassador in the market for the accounts you own.You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations alongwith establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processesThis is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own, evangelizing Disney+ Hotstar as a premium destination for Digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionYou will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSKILLS & ATTRIBUTES FOR SUCCESSUnderstanding Key account management principles / consultative selling will be an added advantageShould be both a category & a brand builder with a strong ability to drive and achieve sales targetsComfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new businessPersistence to drive sales from exploration to deal closuresPREFERRED EDUCATION & EXPERIENCEPreferred Qualification: MBA, preferably from Tier I/Tier II institutes3-4 years of experience in brand/marketing from the FMCG/Consumer Tech/E- comm Industry with strong knowledge of the digital ecosystemABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-techAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/03/2024 10:05 AM
Manager - Accounting and Finance
Michael Page, Mumbai
Job Responsibilities of the Manager - Accounting and Finance General Ledger AccountingAccounts PayableAccounts receivableTDS/GST compliances & NoticesEmployee ReimbursementsVendor Master ManagementReporting & Closing:Timely closing and reporting every monthEnsuring all Balance sheet accounts are justifiedDaily reconciliation of bank accountsCompliance to IND AS (local reporting) and IFRS (Group reporting)Audits:Co-ordination with Auditors and timely completion of Statutory, Tax and Group AuditAccounts Payable:Invoice booking as per the timelinesMaking Vendor payments on timeCreation of Vendor master within timelinesRegular vendor and intercompany account reconciliationsReview and cleaning of Aged vendor payables, advances and GRNIAccounts receivable:Accounting of Customer paymentsProviding analytical reports to StakeholdersInternal Controls:Ensuring all processes are complying with the Group Internal control frameworkTax Compliances:All requirements related to TDS and GST are compliedSimplification/Automation:Continuous review of processes to identify automation and simplification opportunitiesTeam Management:To provide leadership, direction and management to the finance shared services center team in amanner that ensures exceptional service to all stakeholders and that produces market differentiationand competitive advantageDevelop a strong team through continuous team engagement and motivationKey Skills & AttributesAbility to operate in a high work pressure environmentResult drivenGo getter, proactiveCollaborative, cross functional workingMulti stakeholder managementEthical & CompliantRequirements for the Manager - Accounting and Finance Position: Qualification & ExperienceChartered Accountant or MBA in Finance or Experienced Inter CAApproximately 5 years post qualification experience, working in the Financial Shared Services domain in a Manufacturing set up would be preferredMNC Experience desired. Executives working with reputed Indian MNC's could also be consideredExpertise in General ledger accounting, Accounts Payable, Accounts receivable, Auditing, Group reporting and adept to tax compliances and SAP processes.Proficiency in Digital Tools / Automation
Senior Business Development Manager - Amazon Ads, Amazon Advertising
Amazon, Mumbai, MH, IN
DESCRIPTIONAmazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a portfolio of leading FMCG companies as a digital & Ecom marketing consultant. You will advise your customers from the initial contact to the long-term development of a partnership. In doing so, you will act on the same level as senior decisionmakers on the customer side and define holistic marketing strategies, leveraging all of Amazon’s innovative advertising solutions. Our goal is to establish and expand long-term business relations, and drive sustainable success for our advertiser customers. To achieve that, you will completely own the advertising revenue of your portfolio and lead the engagement with your customers, supported by a cross-functional team of account managers, program managers and designers. By managing your sales pipeline independently, gaining a deep understanding of the needs of your brands and the ecosystem, and developing convincing solutions you will ensure the achievement of your short and long-term objectives. If you are excited to work in the fast-paced and rapidly evolving digital & e-commerce marketing space, have a consultative selling style and yield from the FMCG/marketing/media/consulting world, please applyKey job responsibilities• Serve as a key member of the Amazon Ads business development team, helping to drive overall Amazon Ads sales strategy and business growth. • Establish and build strong, profitable, long-term relationships with key advertisers at all levels.• Analyze data, trends, performance and leverage your understanding of marketing and Amazon's ad solutions to create and sell holistic marketing strategies for brands by working with senior decision-makers on the customer side.• Act as the advertisers’ advocate to evangelize for their success working with Amazon India Ads partner teams across product, account management, program management, and global technology teams to drive advertiser success with Amazon Ads.• Build scale into the business development function by collaborating with multiple external and internal stakeholders to develop joint annual media plans and unlock new opportunities and use cases with key clients.• Prepare and give business reviews to the Amazon Ads senior management team regarding progress and roadblocks.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of B2B sales experience- Experience building customer relationships- 2+ years of selling cost-per-click advertising (search engine marketing) experiencePREFERRED QUALIFICATIONS- Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion- Experience using data and metrics to measure impact and determine improvements
Account Manager Associate, Amazon Shipping
Amazon, Mumbai, Any
BASIC QUALIFICATIONSBachelor's, MBA would be preferred but not mandatoryDESCRIPTIONAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts.We are seeking a street-smart, result-oriented candidate with e-commerce/ B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry.You will need to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers.Key job responsibilities• Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters• Develop your individual account management strategy at a shipper-level• Understanding and reinforcing the value proposition and creating joint business plans with shippers• Action proactive and reactive measures on key business parameters like operations, claims, and receivables• Follow the standard operating processes to scale the working of the function.• Help refine the business value proposition using local knowledge, secondary research and past dataWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONSGood communication, critical thinking, analytical skills, client facing experienceSalary: . Date posted: 04/10/2024 10:08 PM
Specialist I - Customer Service - Mumbai
JPMorgan Chase, Mumbai, Any
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM
Assistant Manager - Mid Market Sales (West)
Walt Disney Studios, Mumbai, Any
Job Summary:Job SummaryIn this role, you will work with a set of mid to large sized advertisers/customers and market influencers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. This role entails driving the identified goals in the respective region via market intelligence and innovative ideas to position Disney+ Hotstar as a choice of platform for advertisers and agencies.About the teamThe Mid Market Ad sales team caters to the large, mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform. Wide client coverage and deep client extraction are both equally important.Reporting To - Regional Lead, Mid-Market Sales Key Responsibilities- In this role, you will own the revenue targets for the accounts in the Mid-Market segment for Disney+ Hotstar ad solutions You will be Disney+ Hotstar's ambassador in the region for the accounts you own. You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processes You will be driving activation, adoption and sales of Disney+ Hotstar across MidMarket clients, executing a strategic business plan focused on new business development and client revenues This is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own in the region, evangelizing Disney+ Hotstar as a premium destination for Digital spends Increase market share utilizing a consultative sales approach, competitor analysis, category level insights, emerging tech solutions and opportunities Unearthing new sales opportunities through networking and turning them into long-term partnerships You will be expected to manage all stakeholder relationships end to end with minimum supervision You will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSkills & Attributes for success- Understanding Key account management principles / consultative selling will be an added advantage Should be both a category & a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversations Concise yet inspiring communicator Ability to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new business Persistence to drive sales from exploration to deal closuresPreferred Education & Experience- Preferred Qualification: MBA, preferably from Tier I/Tier II institutes 4-5 years of experience in brand/marketing from the FMCG/Consumer Tech/Ecomm Industry with strong knowledge of the digital ecosystem About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws. Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life Balance Links - www.hotstar.com https://careers.hotstar.com/join us https://www.linkedin.com/company/disney-hotstar/mycompanyAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/23/2024 07:15 AM