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National Sales Training Manager Salary in Mumbai - PayScale

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National Sales Head - Contract Logistics
Michael Page, Mumbai
* Create and implement effective sales strategies and lead nationwide sales towards achievement of sales objectives. * Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary. * Provide sales management, budget control and incentive planning. * Device sales strategy to develop clientele different industrial sectors like Auto/ Engineering, FMCG, FMCD, Retail etc. * Prepare monthly, quarterly and annual sales forecasts. * Evaluate statistical data, research and analysts reports to determine market trends, areas of opportunity and threats: utilise data to underpin any recommendations for network development and/or refocus and enhancement of business practice, procedures or processes. * In conjunction with relevant key stakeholders assist create a sustainable market leading best-in-class value-proposition by cohesively applying the components described under 'Product & Service Development': market positioning initiative to continuously benchmark service scope, delivery and performance against best practice international standards. * In conjunction with CCO systematically segment the client base by category, importance, industry, location and volume. * Roll-out and maintain the CRM programme. * In conjunction with President Warehouse methodically set monthly, quarterly and annual volume targets based on individual client's total volume and the market share required by the warehouse verticals. * Periodically review targeting and business forecasts taking into account any material change in the client's business pattern and/or circumstances likely to impact volume expectation. * Develop and nurture professional and personal relationships with key resource and touch points across assigned client base: engagement to facilitate and ensure client satisfaction, business retention and opportunity development. * Via client engagement tactics consistently strive to create top-of-mind awareness and identity for the warehouse. * Visit each assigned client at a frequency determined by and consistent with business value and potential. * Formally and immediately notify each client of any developments, circumstances or incidences likely to impact their business. * Apply commercial judgement to identify and convert cross-selling opportunities. * Conduct performance appraisals in accordance with policy. * Lead by example to create a stable and enjoyable work environment enabling and encouraging resource to effectively manage the business. * In conjunction with relevant key stakeholders maintain a service tariff which reflects market positioning, value proposition and product integrity: market forces, competitor pricing, service scope and quality must be considered in tariff establishment* Strong product knowledge * Team player * Ability to comprehend general strategy guidelines and implement the same * Good communication skills * Strong software skills (PowerPoint, excel, word, etc) * Ability to negotiate * Willingness to travel extensively
Fraud Supervisor - Claims IM
JPMorgan Chase, Mumbai, Any
Join JPMorgan Chase & Co.'s Consumer & Community Banking division, a leading financial institution offering a range of services to our Chase customers. We excel in credit card sales, deposit growth, and digital solutions, while our Merchant Services leads in payment, fraud, and data security. We celebrate diversity and inclusion, acknowledging our people's diverse talents as our strength. We are an equal opportunity employer, fostering an inclusive environment.Job DescriptionAs a Fraud Supervisor - Claims IM within our Consumer & Community Banking division, you will have the opportunity to manage a team of specialists, promoting performance and contributing to our business goals. We value the diverse talents of our team and your role will be crucial in leveraging these skills for our success. You will be responsible for performance management, people management, and leadership, ensuring a high standard of quality in our work. Your strong customer focus, decision-making ability, and problem-solving skills will be key in this role.Job Responsibilities : LEADERSHIP Provide regular coaching & leadership & supervise the day-to-day functions of the group Leverage expertise and build collaborative relationships Discuss and improve on Training and Learning opportunities Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees Provide timely direction on strategic changes within the business and help align the focus of resources to the same Leverage on the expertise of teams within the site and other sites to improve overall performance Model the organization's core values, operating principles, and philosophies - Walk the Talk Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions PERFORMANCE MANAGEMENT Strong orientation towards Customer Experience Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Identify problems in meeting key performance indicators, resolve them to the satisfaction of the business objectives Look for improving performance through coaching, development, training, projects and creative use of available resources Ensure adherence to schedule Continually raise the standard of quality in the work of self and others PEOPLE MANAGEMENT Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Promote transparency in Communication and builds an atmosphere of mutual trust and cooperation Engage in effective Career Development activities like effective career coaching and counselingPreferred qualifications, capabilities and skills: Bachelors Degree is preferred. People Manager experience is preferred. Previous experience in Card Services would be an added advantage Strong MIS skills - Proficient in MS Word, Excel, Access, PowerPoint Strong analytical bend of mind with good logical reasoning abilities Strong interpersonal skills at both verbal and written communication Demonstrated ability to contribute significantly in strategic business partnerships Demonstrated abilities in process migrations and sustaining high performance standards Strong decision making ability Strong customer focus Strong concepts of leadership competencies, displays ownership, accountability and proactive ness Possess strong problem solving, time management, analytical and organizational skills Keen business acumen with focus on customersAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/04/2024 10:26 PM
Account Manager, Amazon Business Advisory
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- 1+ years of sales experience- Bachelor's degreeDESCRIPTIONAre you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.Role and Responsibilities: • Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.• Help define the seller base and industry verticals we target for various Amazon services using local knowledge.• Identify valuable sellers and selection for Amazon services.• Acquire retailers with valuable selection and establish long-term partnerships.• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. • Track and monitor performance and sales of key partners to manage their performance.Prior Experience and skills:• More than 3+ years of experience in sales• Bachelor's degree required, MBA is preferred • Passion for e-commerce is required.• Experience in an analytical, results-oriented environment with external customer interaction.• Proven ability to manage the business "by the numbers". Must be metrics-driven.• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.• Experience working with SME retailers is an advantage. • Experience with e-commerce, retail, advertising, or media would be an advantage.• Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.• Experience selling nascent (embryonic/start-up) products/services into new markets is desired.• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. • Ability to speak the local language is desirable Personal attributes and competencies: • Demonstrated intense customer focus.• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.• Takes initiative. Doesn't wait to be asked. Plans efficiently.• Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.• Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. • Proven ability to successfully thrive in an ambiguous environment and changing market conditions.• Disciplined in executing repeatable operational processes.• Has sound judgment and ability solve issues on the spot.• Makes good decisions when analysis of data is not sufficient to reach a conclusion.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Ecommerce/ Internet Industry ExperienceSalary: . Date posted: 04/04/2024 10:21 PM
Global Fixed Income Transformation - Associate - Project Manager
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Join our Corporate & Investment Bank at JPMorgan Chase & Co., a global leader in investment banking and financial solutions. We're trusted by significant corporations, governments, and institutions in over 100 countries, and we value diversity and inclusion. Our FICC Transformation team is dedicated to large scale change initiatives across business units, including the Athena Program, which focuses on re-engineering and consolidating business components. Join our team that provides end-to-end technology solutions for the firm's Investment Banking, Sales & Trading and Risk Management business areas, including the implementation of Athena, a strategic platform for processing and risk managing securities and derivatives. 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Senior Management Communication on progress, risk etc. Resolve escalated Risks, Assumptions and Issues management Collaborate with stakeholders across Front Office/Middle Office/Back Office/Finance and other functional groups Gather/documents/review user requirements across user groups. Provide project level analysis - producing required project analysis documentation (requirements, scope matrix, use cases, flow diagrams, proposals, UAT plan, migration plan, Run book etc.)End to End Test management including creation of automation scripts, defect & Gap analysis etc. Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates. Maintain global consistency for solutions and technical implementations. Provide sign-off for changes to be promoted to production post testing. Delivery management through vendors and internal entities like data centers, development teams.Required qualifications, capabilities and skills Degree in Engineering or Computer Science with minimum 6 years of relevant experience in business analysis, Project Management and testing experience Formal training in Project Management Should have lead or been actively engaged in complex Global implementation programs preferably in Finance Domain. Experience in FX, Derivatives, finance, banking domain Should be experienced on working with global teams. Hands-on Experience of Business Analysis & Project Management tools Hands-on experience with Visio, Microsoft office suite (including Macros) Good understanding of major relational database management systems Oracle, Sybase etc. Knowledge on python scripting & Hydra databases along with familiarity on Unix and Windows•About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/02/2024 10:26 PM
National Sales Manager
Michael Page, Mumbai
-Develop and implement effective sales strategies.-Appoint Market oriented channel partners.-Lead sales team members to achieve sales targets.-Establish productive and professional relationships with key personnel in assigned customer accounts.-Negotiate and close agreements with large customers.-Monitor and analyses performance metrics and suggest improvements.-Prepare monthly, quarterly and annual sales forecasts.-Perform research and identify new potential customers and new market opportunities.-Provide timely and effective solutions aligned with client's needs.-Liaise with Marketing and Product Development departments to ensure brand consistency.-Stay up-to-date with new product launches and ensure sales team members are on board-Proven knowledge and application of a wide range of sales techniques and concepts to increase sales within the region-Strong understanding of target markets and consumer behaviour-Excellent oral and written communication skills-Ability to respond positively to pressure and take a flexible approach to change-Organised and methodical, with the ability to manage workload and priorities autonomously-Proactive with the ability and confidence to use initiative-Well presented with a professional manner to act as a brand ambassador-Proven business awareness with commercial acumen
Account Manager, Amazon Business Advisory
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- Bachelor's degreeDESCRIPTIONAre you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.Role and Responsibilities: • Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.• Help define the seller base and industry verticals we target for various Amazon services using local knowledge.• Identify valuable sellers and selection for Amazon services.• Acquire retailers with valuable selection and establish long-term partnerships.• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. • Track and monitor performance and sales of key partners to manage their performance.Prior Experience and skills:• More than 3+ years of experience in sales• Bachelor's degree required, MBA is preferred • Passion for e-commerce is required.• Experience in an analytical, results-oriented environment with external customer interaction.• Proven ability to manage the business "by the numbers". Must be metrics-driven.• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.• Experience working with SME retailers is an advantage. • Experience with e-commerce, retail, advertising, or media would be an advantage.• Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.• Experience selling nascent (embryonic/start-up) products/services into new markets is desired.• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. • Ability to speak the local language is desirable Personal attributes and competencies: • Demonstrated intense customer focus.• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.• Takes initiative. Doesn't wait to be asked. Plans efficiently.• Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.• Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. • Proven ability to successfully thrive in an ambiguous environment and changing market conditions.• Disciplined in executing repeatable operational processes.• Has sound judgment and ability solve issues on the spot.• Makes good decisions when analysis of data is not sufficient to reach a conclusion.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 2+ years of sales experienceSalary: . Date posted: 04/08/2024 10:32 AM
Asset Management - LUX Oversight Contract Specialist - Analyst
JPMorgan Chase, Mumbai, Any
J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist. As an Analyst in Client Services team, you will act as a central point of contact for Client Services/Sales Support Teams globally regarding client facing legal agreements contracting with JPM Job Responsibilities Act as a central point of contact for all CS/Sales Support Teams globally (Funds & Institutional & Liquidity) regarding intermediary and institutional legal agreements Act as interface between Sales Offices, Legal and the AML Team to ensure the best client experience during the on-boarding process and the client life cycle. Coordinate internal feedback and approval process e.g., Compliance, Legal, GFCC, GFCL and Tax Own Intelligent Contract Management (Legal Agreements Database) and managing a regular Legal Agreement Review cycle Develop expertise & training delivery on Intelligent Contract Management Manage stakeholder for initiatives concerning legal documentation, i.e., C-Doc project (harmonization of documentation and clauses) and the building of a Clause Library in partnership with EMEA Legal Act as a central point of contact for Ownership for and maintenance of legal/contractual templates Required qualifications, capabilities and skills A legal graduate or graduation in finance with considerable experience in review and abstraction of contracts with asset management or financial services organizations. In addition, the candidate should have the following experience: Excellent English communication and writing skills Experience in the financial services industry preferably with experience in review and processing legal agreements with counterparties in relevant systems Strong ability to analyze information and understanding of the main aspects of contract law and contract negotiation Ability to demonstrate ownership, work independently and multi-task in a fast-paced environment. Business knowledge of the investment funds industry Communication/presentation - excellent written and verbal communication skills with an ability to influence stakeholders in a meaningful and actionable manner Preferred qualifications, capabilities and skills Strong educational credentials Legal background and exposure to banking domain / experience preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/11/2024 10:20 PM
Specialist I - Customer Service - Mumbai
JPMorgan Chase, Mumbai, Any
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Senior Manager of Software Engineering
JPMorgan Chase, Mumbai, Any
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.Job responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representationRequired qualifications, capabilities, and skills Formal training, or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent In-depth knowledge of the services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplinesPreferred qualifications, capabilities, and skills Experience working at code levelAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/17/2024 10:27 PM
Trade Management Manager
JPMorgan Chase, Mumbai, Any
JOB DESCRIPTION:Job title: Derivatives Processing Center: Core Operations. VICE PRESIDENTAbout J.P. Morgan Chase & Co.J.P. Morgan is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Information about J.P. Morgan is available at www.jpmorganchase.comBusiness Overview:About J.P. Morgan's Corporate & Investment BankJ.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.Enter Business description: The Derivatives Processing Centre combines all the OTC, Listed and Cleared Derivatives, and Foreign Exchange Operations teams across the CIB into one operating unit. The organization is approximately 1,100 team members globally. The predominant locations are Chicago, Delaware, London, Bournemouth, Mumbai, and Singapore.Job DescriptionThis is a Vice President role managing a diverse set of functions within the Derivatives Processing Centre. The individual will report to the Executive Director responsible for the Mumbai Confirmations footprint of the Derivatives Processing Centre.Key Responsibilities: Operations Management- Managing a team size 15-20 FTE and responsible for oversight of recruitment, training, appraisals and ongoing development of staff. Management oversight of all KRI's and KPIs Ensure all applicable governance, compliance, risk policies and procedures are adhered to and a mechanism exists to promote escalation by staff where appropriate. Continual review of existing processes to ensure exceptional performance, efficiency and risk management. Carry out complex analysis to identify innovative ways to improve straight-through processing, client experience, performance against regulatory targets and the firm's standing against its peers. Project Management- Work closely with the Change Management team to define the business requirements to determine the investment priorities. Ensure deadlines are met and gain business/stakeholder buy-in for the strategy. Active member of the OTC Operations management team. Full participation in discussions regarding the global footprint, and the strategic direction of the group as a whole. Leadership and involvement in firm wide people initiatives, with particular focus on the development and replication of these initiatives across global hubs. Active participation in external market developments and initiatives. Detailed understanding of changes within the regulatory environment and the expected impact on the functions under management. Firm representation at relative industry forums; ensure JPM is viewed as the leader amongst its peers and driving change within the industry. Effective management of operational costs to ensure the function is performed within budget. Proactively identify opportunities to lower operating costs, whilst maintaining performance. Foster strong working relationships with both internal (i.e. FO, MO, Audit, Compliance, Legal and Finance) and external counterparts (i.e. Regulators, External Audit and Vendors). Confident communication (written, verbal / presentations). Effective management of key client relationships and continuously assess client needs and deliver innovative scalable solutions Teams - Main Duties Trade Management - Securities and Derivatives Investigate and resolve all differences in a timely manner Liaise with the Desk, Sales team, Trade Support, Settlements and other departments to resolve queries. Manage and effectively resolve all incoming queries from clients within a pre-agreed time-frame. Contribute to the specification and testing of improvements for all systems and processes. Uphold the controls and procedures for the team, review and update as necessary. Prepare Local and Global MIS Cross train on all functions performed within the team and across the department. Qualifications: At least 10+ years of experience in Operations and Risk Management Demonstrated track record of bringing initiatives to timely closure Strategic thinking and vision Ability to manage through a changing business landscape Maintains comprehensive understanding of the market, products, and regulatory environment including the implications on the operating environment Proactively manage trends and opportunities to improve client service levels Strong relationship management and partnership capabilities across multiple constituents Leadership with a proven ability to manage, coach, and motivate staff Strong influencing and negotiation skills Provide input to design of new client solutions Preferred Experience: Broad Corporate and Investment Banking knowledge and experience Strong knowledge of OTC Derivatives preferably Equities, Rates and Credit asset classes Strong Project and People management skills Experience of working in overseas location for short period (1-3 years) of time either performing identical or in Operations JPMorgan offers an exceptional benefits program and a highly competitive compensation package. JPMorgan is an Equal Opportunity Employer.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:24 PM