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Front Desk Manager
Marriott International, Mumbai, Any
Job Number 24056230Job Category Rooms & Guest Services OperationsLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Managing the Guest Experience • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. • Empowers employees to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures employees understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system.Assisting Human Resources Activities • Participates as needed in the investigation of employee and guest accidents. • Observes service behaviors of employees and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures employees are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/30/2024 09:20 AM
Assistant Manager- Food & Beverage Sales
Marriott International, Mumbai, Any
Job Number 24069784Job Category Food and Beverage & CulinaryLocation Courtyard Mumbai International Airport, CTS 215, Opposite Carnival Cinemas, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 02:44 PM
Manager, Strategy and Investment , APAC DCSS
Amazon, Mumbai, Any
BASIC QUALIFICATIONS• 10+ years of total work experience in an external facing role, such as managing commercial relationships with vendors or customers • 10+ years of total work experience in sales, acquisition, operations or management of real estate in the Industrial, Data Center or Commercial Real Estate industries• 6+ years of experience of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting, and supplier performance management• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations• 4+ years of experience in market development, including site and/or vendor evaluation and due diligence activities • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for a Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager, you will have the exciting opportunity to help promote the growth and shape the future of our business. This role will serve as a key member of the Business Development Team, and will play a critical role in driving ownership of key deliverables across multiple stakeholder organizations, working hand in hand with demand planners, engineering, public policy, legal, finance/treasury, project management, and operations. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. A successful candidate will have the aptitude to strategically plan, make decisions, negotiate contracts, act tactically, write effectively, and display strong analytical and critical thinking skills. He/she must be a proven problem solver, and possess the ability to influence at the CxO level and negotiate multi-million dollar contracts. As this position involves direct contact with senior leaders, you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 15-25% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Development team in driving overall Infrastructure strategy for target regions for real estate• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets • Set business development plans in-line with the larger organization strategic direction • Negotiate and close multi-million dollar contracts to support capacity expansion • Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives • Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks • Ability to work in a high-pressure environment and pivot on the fly to changing requirements • Continue to build a culture of speed, flexibility and frugality with all business partners • Develop and implement new mechanisms to improve our customer experience • Business Travel: 15-25%About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Bachelor's Degree in Business Administration, Finance, or Engineering (or 10+ years' experience in lieu) • 6+ years of experience related to the negotiation of contracts either from a Colocation or Real Estate perspective• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus • Exceptional process management skills with capacity to manage a large number of competing priorities simultaneously and work to tight deadlines • Excellent analytical skills with ability to provide big picture insights from granular data• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making• Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment • Written and oral communication skills in Hindi• Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 03/29/2024 10:06 PM
Sales Associate, Direct Sales
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of sales experienceDESCRIPTION Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. See www.amazonservices.com for details of products and services. As a Business Development Manager within Amazon Services, you will have the exciting opportunity to help shape and deliver on a strategy to enable broad use of Amazon Services by small/medium sellers and large enterprises in India wishing to sell globally, and play a key role in influencing product selection on global Amazon websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services for businesses of all sizes by recruiting third-party sellers that deliver competitive pricing and broad product selection. Working in a dynamic sales environment, you will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. Your success will be measured by the product selection and revenue your clients bring to the platform. Your responsibilities will include helping define key retailer segments to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. To be successful in this role you will have superior communication, presentation and organisational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. Specific responsibilities include the following: - Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiences. - Help define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business direction. - Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the local market. - Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets - Engage with internal and external customers/teams to improve products and business processes. - Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships. - Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. - Review and monitor performance and sales of key partners to manage their performance. Personal attributes and competencies: - Demonstrated intense customer focus. - Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. - Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion. - Proven ability to successfully thrive in an ambiguous environment and changing market conditions. - Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems. - Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. - Consistent effort, intense commitment, and willingness to go above and beyond when needed. - Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.Location:This position is based out of MumbaiKey job responsibilities• Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.• Help define the seller base and industry verticals we target for various Amazon services using local knowledge.• Identify valuable sellers and selection for Amazon services.• Acquire retailers with valuable selection and establish long-term partnerships.• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training.• Track and monitor performance and sales of key partners to manage their performance.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Candidates with E-Commerce Acquisition Background would be preferred.Salary: . Date posted: 04/06/2024 09:32 AM
National Sales Manager
Michael Page, Mumbai
-Develop and implement effective sales strategies.-Appoint Market oriented channel partners.-Lead sales team members to achieve sales targets.-Establish productive and professional relationships with key personnel in assigned customer accounts.-Negotiate and close agreements with large customers.-Monitor and analyses performance metrics and suggest improvements.-Prepare monthly, quarterly and annual sales forecasts.-Perform research and identify new potential customers and new market opportunities.-Provide timely and effective solutions aligned with client's needs.-Liaise with Marketing and Product Development departments to ensure brand consistency.-Stay up-to-date with new product launches and ensure sales team members are on board-Proven knowledge and application of a wide range of sales techniques and concepts to increase sales within the region-Strong understanding of target markets and consumer behaviour-Excellent oral and written communication skills-Ability to respond positively to pressure and take a flexible approach to change-Organised and methodical, with the ability to manage workload and priorities autonomously-Proactive with the ability and confidence to use initiative-Well presented with a professional manner to act as a brand ambassador-Proven business awareness with commercial acumen
Senior Brand Manager
Procter & Gamble, Mumbai, Any
Job LocationMumbaiJob DescriptionP&G was founded over 180 years ago as a simple soap and candle company. Today, we're the world's largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and visible, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.Dedication from Us:You'll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative workspaces where new insights thrive. All the while, you'll receive outstanding training to help you become a leader in your field. It is not just about what you'll do, but how you'll feel: encouraged, valued, purposeful, challenged, heard, and encouraged.What we Offer:Continuous mentorship - you will collaborate with peers and receive both formal training as well as day-to-day mentoring from your manager dynamic and encouraging work environment- employees are at the center, we value every individual and support initiatives, promoting agility and work/life balance.Overview of the job:As a brand manager intern, you will be responsible for consistently maintaining an active marketing approach, constantly discovering fresh and captivating methods to connect with consumers, whether through traditional retail channels or the most advanced digital technologies. Our brand management philosophy can be summarized as "Consumer is boss," and you firmly believe that there are three critical moments:1. When they search for our product online,2. When they decide to purchase our product in-store, and3. When they use the product at home. The first two factors are the ones, we religiously focus on while marketing our products as Brand Managers.You will get a chance to work as an intern in the multi-functional Brand team, which; is created around the brands and items that we are selling in the Indian market, for ex: Vicks, Ambipur, Old Spice, Pantene, and many more, and the team that comprises the managers from different background and functional expertise such as Advertising and Media agencies, Product Supply, Finance, Sales, and Brand Management.Overview of the function:P&G Brand Management is one of the four Disciplines within the P&G Brand function, along with P&G Consumer & Market Knowledge (CMK), P&G Communications, and P&G Design. Together, our role is to build consumer-preferred brands that bring value for consumers, customers, and shareholders. We achieve this through superior products, packaging, brand communication, retail execution, and consumer and customer value equation.Your team: This role reports to the "brand manager". You will be part of a multi-functional Brand team - organized around the brands that we are selling in IndiaWhat success looks like:• You will receive continuous mentorship and work with other passionate people and get formal training and daily mentoring from your manager.• P&G is known for its dynamic and encouraging work environment. Our employees are at the center of everything we do. We value each person and support their own ideas, which encourages flexibility and a good work-life balance.Responsibilities of the role:• Co-leading a new product launch or reviewing the brand's current marketing strategies.• Conducting in-depth market and brand analysis monthly; using input from a cross-functional team to propose corrective measures for a specific initiative or category.• Contributing to the creation and management of integrated brand marketing initiatives across traditional and emerging channels (media, digital, CRM, in-store, public relations). Take charge of campaign briefs (whether for regional localization or local campaign construction) and monitor their implementation. • Co-managing your brand's digital marketing efforts (including brand awareness, content creation, local partnerships, e-commerce, etc.)• Working together to build Market and Initiative Reviews. Plan and prioritize internal meetings and events.Job Qualifications• MBA from Tier-1 institutes with 1-2 years• 1-3 years of relevant work experience in the FMCG industry in design. • Having a strong drive, a growth mindset, proactive, and good collaboration skills. • Quick learner and can multitask.• Must have a consistent record of excellent academic and non-academic pursuit. • Good command over English language.About Us We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders can lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. We are an equal-opportunity employer and value diversity at our company.Job ScheduleFull timeJob NumberR000104183Job SegmentationRecent Grads/Entry Level (Job Segmentation)Salary: . Date posted: 04/18/2024 09:23 AM
Manager Key Accounts
Adidas, Mumbai, Any
Purpose/Mission This role will be responsible for driving sell outs from assigned KA channel through the Sell-out operations team, Marketshare for the brand, Relationship with front-end teams, Partner store teams & their stakeholders. Further the incumbent will lead the Planning + execution of training of front-end staff members, ensure efficient in-store execution of brand and planning + executing In-season priorities at the Point of Sale including VM and optimal representation of the brand as per guidelines. This role will also involve driving brand leadership & other accounts business priorities in alignment with the respective KAM teams. The role will also be accountable for maintaining & periodic reporting of sell out data in prescribed formats, building growth oriented monthly/annual sell out plans, providing vital market & consumer intelligence and improve overall quality of business and brand representation at various Points of Sale under the OTG strategy construct. Key Responsibilities Functional: Responsible for achieving assigned sales quota (Sell Out) on a periodic basis (Daily, Weekly, Monthly, Quarterly & Annually) and driving the performance of the overall Ops team. Track, drive & report to relevant internal stakeholders on brand market share, competitive initiatives, partner initiatives at stores & qualitative consumer insights Develop and execute strategies with internal stakeholders - Channel Head, KAMs, VM to deliver seasonal priorities and drive best representation at various PoS. Drive strong relationships with the Front-end ops team and enable the creation of a high-performance retail sales team to deliver on the sell out objectives. Periodically report, as per prescribed formats and requirements, sell out performance to internal stakeholders. Create and execute a review mechanism for the Ops team Plan & execute along with internal stakeholders and Ops team members on periodic front-end staff training as required each season basis the training calendar Ensure strong forecasting of sell out performance and periodically review the performance of the Ops team. Coach, Mentor & Develop skill-sets and capabilities of the Ops team. Support the team to enable achievement of sell out objectives and targets. Provide inputs and insights to Channel Head & KAMs on consumer, competition and product performance. Ensure weekly & monthly priority alignments with KAMs to optimize sales performance at respective accounts. Own and execute the RTV process from partner stores and ensure timely execution and reporting of the same. Work with internal stakeholders including merchandising, VM & KA Channel teams to ensure achievement of campaign objectives, each season. Ensure adherence of all Ops team members and front end team members to the policies and norms of the brand as laid out. Controlling; To measure progress on set KPIs. To measure progress of team members against set KPIs To report to all superiors To monitor all reports To monitor and report on customers and competitors sell-through + initiatives, and propose/execute actions To provide realistic plans and forecasts on sell out performances Professional background: Functional: > 5 years Operations, Sales with exposure to Large Format Retailers Industry: ideally in apparel/fashion/shoes, FMCG or FMCD Leadership: 1-2 years Exposure: Sports, Sales Ops, Retail Ops IT and Language skills Outlook: basic Word: advanced Excel: advanced PowerPoint: advanced English: advanced Local language: Fluent Educational Background : MBA in business / marketing and sales focus Salary: . Date posted: 04/17/2024 08:11 PM
Sales Manager - Proactive
Marriott International, Mumbai, Any
Job Number 23180921Job Category Sales & MarketingLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 10:12 AM
Senior Product Manager
Michael Page, Mumbai
Product Strategy: Develop and execute the product strategy for insurance-related functionalities, aligning with overall business objectives.Requirement Gathering: Collaborate with stakeholders to gather and prioritize requirements for insurance features, considering market trends and regulatory compliance.Product Development: Work closely with cross-functional teams, including developers, designers, and QA, to oversee the end-to-end development process of insurance-related product features.Market Analysis: Conduct market research and analysis to identify opportunities, assess competitive landscape, and ensure our products remain competitive and compliant.Regulatory Compliance: Stay abreast of insurance regulations and compliance requirements, ensuring that our products adhere to industry standards.Feature Prioritization: Prioritize features and enhancements based on business value, customer needs, and market demands.Collaboration: Collaborate with sales, marketing, and customer support teams to ensure effective product positioning and successful product launches.User Training: Develop training materials and collaborate with the training team to ensure end-users, including internal teams and clients, are well-versed in insurance-related product features.Insurance Background: Minimum of 3 years of experience in product management within the insurance sectorProduct Management Skills: Proven track record in managing the end-to-end product development lifecycle, from ideation to launch.Regulatory Knowledge: In-depth understanding of insurance regulations and compliance requirements.Analytical Thinking: Analytical mindset with the ability to make data-driven decisions and prioritize features based on business impact.Adaptability: Ability to adapt to changing priorities and thrive in a fast-paced environment.
Senior Sales Manager - Proactive
Marriott International, Mumbai, Any
Job Number 24067991Job Category Sales & MarketingLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESUnderstanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand's Customer Service Standards and property's Brand Standards. • Executes and supports the business Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff.Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:15 PM