French Specialist Salary in India - PayScale

DESCRIPTIONThis is a role for Seller Growth Programs - EU 3P Compliance team. Compliance Services aim to dramatically transform the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility and other) obligations in the EU.The person in this role will support Amazon Selling Partners on their journey to grow their businesses and sell across Europe, meeting their compliance needs. you have to be a self-starter, comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced and ever-changing environment.Responsibilities: Expected to own SP interaction to drive compliance program adoption while supporting them throughout the funnel Re-actively and proactively developing and executing strategic analyses that provide important insights into the business Monitoring existing metrics and partnering with internal teams to identify process and system improvement opportunities. Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Sellers’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams. Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targetsA day in the lifeYour day will progress driving seller engagement to help selling partners identify their compliance needs and guiding them through new & existing legislative requirements to ensure friction free selling on Amazon platforms. You will speak with Sellers in different countries via phone and email and use various internal tools. You will also work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.About the teamIN Compliance is one of the strategic team under Seller enablement growth org, ISS. This team aims to enable SPs be compliant (VAT, Environment, product compliance etc) while selling on Amazon EU region. Team engages with SPs on day to-day basis, de-risk their account issues, unblocks stage-wise issues and guides them to complete the essential steps for each stage in compliance needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- B2 or C1 Certification in French Language and Bachelor degree, and 0 to 3 years of relevant working experience - Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.- Advanced computer literacy in Microsoft Office (especially MS Excel) applications - Interest in e-Commerce/Online business.- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.- Attention to detail and high capability to work on different projects in parallel- Creative and analytical problem solver with a passion for operational excellence PREFERRED QUALIFICATIONS- B2 or C1 Certification in French Language and Bachelor degree (preferably in Computer Science or Business)- Advanced computer literacy in Microsoft Office (especially MS Excel) applications

Position Title: Administrative Specialist, Procurement(Finance)- HybridStatus of Employment:PermanentPosition Language Requirement:English, FrenchLanguage Skills:English (Reading), English (Speaking), English (Writing), French (Reading - A - Beginner), French (Speaking - A - Beginner), French (Writing - A - Beginner)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-24 11:59 PMYour role Reporting to the Manager of Operations, you will advise requesters on procurement of goods and services, ensuring compliance with corporate procurement standards and policies. Also, your analytical skills, sound judgment and communication skills will allow you to assume the daily responsibilities related to the role of a buyer, namely: Performs a needs analysis with customers and determines the appropriate method of supply.Analyzes and processes purchase requisitions, creates and authorizes purchase orders, amends related documents as required to reflect cost variances between purchase orders, invoices and acquisition cards.Research and evaluate new sources of supply.Conducts assigned vendor selection processes; analyzes requirements; prepares RFP; develops evaluation grid; submits requests to vendors. Analyzes responses and makes recommendations to requestors.Negotiates with suppliers, as requested, on prices of goods or services and other terms and conditions.Ensures compliance with purchasing terms and conditions and communicates with suppliers or requisitioners as required.Ensures that transactions and contractual documents take into account the various issues, risk elements and reflect the commercial agreements and terms and conditions.Fills out appropriate forms and documents; prepares correspondence and reports as required to ensure necessary follow-up.Familiarizes others with their work by explaining their own tasks and informs the applicant in real time of the progress of projects and/or actions in progress.We are looking for a candidate with the following: Qualifications: College diploma or equivalent.Purchasing Management Association of Canada (PMAC) certification, an asset.Two years' experience or more in similar or related positions or activities.Skills:Proven client service skills and experience.Experience with tendering processes (RFPs) an asset.Excellent knowledge of Microsoft Word, Excel and PowerPoint.Advanced knowledge of SAP.Strong interpersonal and team-playing skills.Able to take initiative, be proactive, and work independently.Proven negotiation skills.Strong ability to multitask and prioritize in a busy, high-pressure work environment.Highly organized and able to meet tight deadlines.Attention to detail and accuracy.Open-minded and comfortable adapting to change.Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Work Schedule:Full timeSalary: . Date posted: 04/10/2024 08:06 PM

BASIC QUALIFICATIONS - Should be willing to work from the Hyderabad office as VCC is not available. - B2 certification in French. - Must be fluent in French and English in written and verbal communication- Process and respond to phone calls and emails received from publishers. - Experience in a technical support process, especially for web- enabled software products or services is highly preferred. - Excellent verbal communication skills required in both English and French. Must be able to interact with an external party like customers and suppliers comfortably - Excellent written communication skills. Should be able to understand a complex problem and draft a concise email response - Basic familiarity with web technologies and html is highly desirable - Strong analytical skills required. Must be able to understand problems that vendors are facing, categorize, document, and decide on course of action on when and to whom to escalate - Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.DESCRIPTIONCustomer Support Specialist - Kindle Direct Publishing (French-Speaking)Overview:Amazon's Kindle Direct Publishing (KDP) is a self-service publishing framework for publishing e-books to the Amazon Kindle store. The KDP Support Specialist will be the front line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they want to put up for sale on the Kindle store. The KDP Support Specialist will serve as the primary support interface for vendors using the KDP system and ensure all their concerns are duly attended to such that the system works smoothly. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment. This is a unique opportunity to be a part of a revolutionary product that will change the way people publish.Responsibilities: - Process and respond to emails and Phone calls received from publishers in French and English - Respond to queries sent to the KDP forums - Investigate payment concerns brought up by English and French-speaking customers - Route legitimate payment concerns to Accounts Payable - Reprocess stuck books through the system - Route issues and bugs that need engineering expertise to the development teams - Remove content as it is identified by the QA team - Notify vendors that their content has been removed - Maintain and improve a knowledge base with unique vendor requests and their solutions - Work on developing canned responses for common questions - Work with operations manager in documenting process flowsKey job responsibilitiesResponsibilities: Process and respond to emails and Phone calls received from publishers in French and English Respond to queries sent to the KDP forums Investigate payment concerns brought up by English and French-speaking customers Route legitimate payment concerns to Accounts Payable Reprocess stuck books through the system Route issues and bugs that need engineering expertise to the development teams Remove content as it is identified by the QA team Notify vendors that their content has been removed Maintain and improve a knowledge base with unique vendor requests and their solutions Work on developing canned responses for common questions Work with operations manager in documenting process flowsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS - Additional computer skills certifications in web technologies are preferable. - Experience in a technical support process, especially for web- enabled software products or services is highly preferred. - Experience in email customer service. - Excellent verbal communication skills required. Must be able to interact with an external party like customers and suppliers comfortably. - Excellent written communication skills. Should be able to understand a complex problem and draft a concise email response. - Basic familiarity with web technologies and HTML is highly desirable. - Strong analytical skills required. Must be able to understand problems that vendors are facing, categorize, document, and decide on course of action on when and to whom to escalate. - Detail - oriented and process - focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner. - College graduates preferred, not mandatory.Salary: . Date posted: 04/04/2024 10:14 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job DetailsThis position provides support to unit and regional leadership teams to assist them in executing the Compass programs and ensuring compliance with the relevant laws and regulations in Occupational Health & Safety (OH&S) and Quality Assurance (Food Safety). This role will be responsible for implementing and monitoring Compass' Occupational Health & Safety and Quality Assurance programs across all sectors, predominantly in British Columbia. The HSQA Specialist must be a strategic thinker who can add value by anticipating future needs and developing solutions and must be driven to achieve effective and timely results. Regular unit visits will be required to audit and provide coaching to the onsite management teams. The HSQA specialist will also be responsible for program development, classroom and onsite training and regular report development. Travel Required: 25% Travel within British Columbia ( 3-5 times a year) Typically travelling within Lower Mainland 3-4 days a week Salary: 65,000.00 - 68,000.00 Job SummaryNow, if you were to come on board as our HSQA Specialist, we'd ask you to do the following for us: Provide strategic and operational advice, guidance and support to regional and unit-based operational leaders. Conduct onsite Health and Safety and Quality Assurance assessments (audits), develop actions plans and monitor through to completion. Ensure our operating locations' risk management practices and safety cultures are in line with corporate goals. Deliver training and education programs to varying audience levels Provide support and guidance to operators with respect to external 3rd party food safety audits Work collaboratively with other divisional and unit level HSQA team members to share learning's and establish/ implement strategies and processes Review occupational and food safety incident investigation reports; assist with development of corrective actions to ensure closure of required actions and support the implementation of sustainable measures to prevent reoccurrence Build safety awareness and advance the organization's safety culture through information campaigns, training and education. Act as subject matter expert at regular operational meetings and conference calls. Liaise with regulatory agencies including OHS and Public Health. Keep up to date on current and future developments in compliance and best practices. Report on HSQA performance to regional and senior leaders. Build and manage professional and customer focused relationships with all key stakeholders (internal and external). Generate statistical reports, analyze for trends and develop strategies to improve HSQA performance. Contribute to strategic and operational review/planning and project meetings, including new business and requests for proposals Other duties, tasks & responsibilities as assigned. Think you have what it takes to be our HSQA Specialist? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit: At least 2-5 years' experience in Occupational Health & Safety/Food Safety Degree or Diploma in Occupational Health and Safety/Food Safety from a recognized post-secondary institution. Fluent in English (both spoken and written); French would be an asset Possess excellent working knowledge of Provincial legislation. Experience working in the food service and/or professional cleaning industries. Strong knowledge of Windows applications, incl. Word, Excel, Power Point Ability to work independently with minimal day-to-day supervision. Experience in developing, implementing and improving safety management systems and processes. Demonstrable effective communication (written/verbal) Practical and theoretical knowledge as well as hands-on experience with conducting safety management system audits. Possess a high level of accountability. Experience dealing with contractors, external audit companies and with regulatory agencies Ability to multi-task, organize and plan effectively, and work with multiple deadlines. Experience with leading and facilitating incident investigations. Proven analytical, data/information management to create Executive Summaries and creative thinking skills Strong interpersonal skills and ability to work effectively as part of a team. Valid drivers license and vehicle as this position requires regular travel Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/11/2024 04:11 PM

Job Summary: DESCRIPTION D'EMPLOI - SPÉCIALISTE AU SOUTIEN CLIENT Emplacement : Montréal, QC. (Hybride) Division : Ticketmaster Canada Cadre hiérarchique : Gestionnaire régional, Opérations Modalités : Contrat (1 an), 37,5 heures par semaine. L'ÉQUIPE Nous sommes des fans qui aidons des fans du monde entier a assister aux événements qui les passionnent. Filiale par excellence de Live Nation Entertainment, Ticketmaster, qui a révolutionné la façon dont les gens établissent des liens avec leurs artistes, leurs équipes et leurs spectacles préférés, continue d'innover jour après jour. Nous ne nous contentons pas de vendre des billets (bien que nous le fassions mieux que quiconque!), nous enrichissons des vies, une expérience inoubliable a la fois. Un véritable exploit. Le nôtre. Si, comme nous, vous êtes passionné par la magie des spectacles vivants et i vous souhaitez travailler pour une entreprise qui aide des millions de fans a vivre cette expérience, nous voulons vous avoir dans notre équipe. L'EMPLOI Ce spécialiste au soutien client fournira des services pour répondre aux besoins quotidiens des clients en matière d'utilisation des systèmes et produits de billetterie. Il sera responsable du maintien des niveaux de service convenus et devra assurer le suivi nécessaire auprès des équipes nationales afin de garantir la résolution rapide des problèmes pour notre large éventail de clients. D'autres responsabilités comprennent la formation, le partage des meilleures pratiques et le soutien opérationnel général, y compris les installations et les mises a niveau. VOS TÂCHES Service client Développer et entretenir d'excellentes relations avec les clients, atteindre et excéder les attentes en matière de service client.Coordonner et assurer les mises a niveau et le remplacement du matériel chez les clients.Former et conseiller les clients dans le cadre des directives procédurales afin de garantir une solution complète pour toute question/préoccupation technique ou de service.Maintenir les contacts avec les clients pour permettre un suivi et des rapports exacts.Fournir un soutien aux événements sur place et après les heures de bureau, si nécessaire.Soutien Ticketmaster ONE, système Host et contrôle d'accès Maintenir a jour ses connaissances du portail web Ticketmaster ONE.Se tenir au courant des nouvelles versions de logiciels/produits pour HOST, TM1 Entry, Archtics, Account Manager, et pour tous les autres produits technologiques.Créer/modifier les rapports, y compris les rapports Autypes, Repgens, Mopreps, et autres rapports avancés.Aider a l'intégration des clients et a la maintenance continue.Agir en tant qu'expert dans toutes les facettes des produits de contrôle d'accès.Connaissance de base de la programmation d'événements, en ce qui concerne les canaux de vente et l'expérience du consommateur.Identifier et aider a résoudre les erreurs liées aux événements.Soutien aux produits Communiquer aux clients les mises a jour et les nouvelles caractéristiques et fonctionnalités des produits TM.Fournir au client un soutien et les meilleures pratiques pour tous les produits TM.Aider a la création de nouveaux manifestes.Fournir une formation initiale et continue sur les nouvelles caractéristiques et fonctionnalités.Utiliser des techniques et des outils de dépannage pour identifier la cause profonde des problèmes.Fournir des services de coordination d'un problème de réseau entre le client et les équipes informatiques internesNos descriptions d'emploi évoluent en fonction des besoins et des priorités de l'entreprise. En plus de la description ci-dessus, votre rôle peut inclure des projets supplémentaires et un soutien a l'équipe selon les besoins. CONNAISSANCES (ou COMPÉTENCES TECHNIQUES) Minimum de 2 ans d'expérience de travail dans un environnement de bureau, de préférence dans des rôles de soutien aux clients.Expérience avec le système Ticketmaster et/ou divers systèmes de billetterie un atout!Expérience en billetterie considérée comme un atout.Souci du détail et être capable d'accomplir plusieurs tâches et de jongler avec des priorités concurrentes.Solides compétences en communication orale et écrite.Maîtrise du français, considérée comme un atout!Maîtrise des logiciels Word, PowerPoint, et Excel.Une passion pour les événements et un fort désir d'aider nos clients a créer l'expérience ultime pour les fans.Connaissance de Presence, Repgen, Archtics, et de la suite de produits Event Base un atout!Certain degré de créativité, de latitude et de résolution de problème requis. VOUS-MÊME (APTITUDES COMPORTEMENTALES) Sens des affaires - Vous comprenez et pouvez appliquer des concepts commerciaux généraux, en utilisant des réseaux externes pour comprendre les situations du marché et de l'industrie. Résolution de problèmes et innovation - Vous recueillez le point de vue et les idées appropriés et recherchez des solutions gagnant-gagnant en restant ouvert aux approches alternatives et en étant proactif dans la recherche de nouvelles idées. Capacité a maintenir une perspective équilibrée, a voir tous les aspects d'une question et a gérer les problèmes de manière rapide et efficace. Penseur libre et indépendant, ouvert aux idées et concepts nouveaux. Sens de l'organisation - Vous gérez les priorités concurrentes de plusieurs équipes/services/emplacements. Orientation vers la gestion des tâches et des projets (avec la capacité de tenir les autres responsables). Travail d'équipe gagnant - Vous collaborez avec les autres de manière respectueuse et partagez ouvertement l'information au sein de l'équipe pour aider a atteindre les buts et objectifs de Ticketmaster. Vous prenez le temps de faire preuve d'empathie et de comprendre le point de vue des autres, tout en reconnaissant et en appréciant la contribution des autres. LA VIE CHEZ TICKETMASTER Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde.Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu'ils aiment. En tant que plus grande plateforme d'achat de billets au monde et premier fournisseur mondial d'outils et de services d'entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes. Si vous êtes passionné par le divertissement comme nous, et que vous souhaitez travailler dans une entreprise dédiée a aider des millions de fans a vivre des expériences inoubliables, nous voulons faire votre connaissance.Tout ce que nous entreprenons est guidé par nos valeurs : Fiabilité - Nous comprenons que les fans et les clients comptent sur nous pour propulser leurs expériences de spectacles vivants, et nous comptons les uns sur les autres pour y arriver. Travail d'équipe - Nous croyons que la réussite individuelle ne fait pas le poids comparativement au niveau de réussite qui peut être atteint par une équipe. Intégrité - Nous nous engageons a respecter les normes morales et éthiques les plus élevées au nom des innombrables partenaires et parties prenantes que nous représentons. Appartenance - Nous nous engageons a bâtir une culture dans laquelle chaque employé peut être authentique, avoir une voix égale et des opportunités de s'épanouir. ÉGALITÉ DES CHANCES POUR L'EMPLOI Nous sommes des gens passionnés et engagés envers nos employés et allons au-dela de la rhétorique de la diversité et de l'inclusion. Vous travaillerez dans un environnement inclusif et serez encouragé a être vous-même au travail. Nous ferons tout ce qui est en notre pouvoir pour vous aider a concilier avec succès votre travail et votre vie privée. En tant qu'entreprise en pleine croissance, nous vous encouragerons a développer vos aspirations professionnelles et personnelles, a vivre de nouvelles expériences et a apprendre des personnes talentueuses avec lesquelles vous travaillerez. C'est le talent qui compte pour nous et nous encourageons les candidatures de personnes sans distinction de sexe, de race, d'orientation sexuelle, de religion, d'âge, de handicap ou de responsabilités familiales.Ticketmaster Canada offrira des mesures adaptées pour les personnes handicapées qualifiées lors du processus d'embauche. Si vous éprouvez des difficultés a utiliser notre système de candidature en ligne et que vous avez besoin de mesures adaptées en raison d'un handicap, veuillez envoyer un courriel a [email protected] . Veuillez noter que cette boîte de réception est limitée aux demandes de mesures adaptées. Les CV vers cette boîte de réception ne seront pas pris en compte.-- JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location : Montreal, QC. (Hybrid) Division : Ticketmaster Canada Line Manager : Area Manager, Operations Contract Terms : Contract, 1-year. Full-time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives with one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and following up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology productsCreate/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teamsOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in French considered an asset!Proficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.Salary: . Date posted: 04/16/2024 09:26 AM

BASIC QUALIFICATIONS - High School diploma or equivalent - 1+ year of experience in shipping and receiving, inventory and warehousing practices. - 1+ years of experience with inventory tracking and data analytics - Must be able to lift loads of up to 49 pounds and carry them for short distances - Reach and stretch to position equipment and fixtures while maintaining balance - A driver's license is required - Ability to provide after-hours support as needed. (overtime) - Must have the ability to read/write/speak/communicate fluently (English) with respect to complex technical instructions and concepts.All physical requirements are expected with reasonable accommodations Compétences de base: - Posséder un diplôme d'études secondaires ou équivalent; - Plus d'un an d'expérience en matière d'expédition et de réception, d'inventaire et d'entreposage; - Plus d'un an d'expérience dans le suivi des stocks et l'analyse de données; - Doit pouvoir soulever des charges allant jusqu'à 22 kilos (49 livres) et les transporter sur de courtes distances; - Pouvoir s'étirer pour installer des équipements et des appareils tout en conservant son équilibre; - Un permis de conduire est requis; - Possibilité de fournir un soutien en dehors des heures de travail au besoin (heures supplémentaires). - Capacité à lire, écrire, parler et communiquer aisément en anglais en utilisant des instructions et des concepts techniques complexes.DESCRIPTIONAt Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud in Canada, this is your chance to make history. Amazon is looking to hire a Logistics Specialist to support our data centers. The Logistics Specialist reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow of parts through their life cycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high level communicator. Responsibilities can include manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, he or she may have to unpack boxes and verify contents. This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.Chez Amazon, nous nous efforçons d'être l'entreprise la plus axée sur le client et le meilleur employer au monde. Pour y arriver, nous avons besoin de personnes exceptionnellement talentueuses, brillantes et motivées. Si vous souhaitez nous aider à construire et à développer le Cloud au Canada, c'est votre chance de faire l'histoire. Amazon recrute actuellement un spécialiste de la logistique pour rejoindre l'équipe d'exploitation de nos centres de données. Le spécialiste de la logistique vérifie les stocks du centre de données, les livraisons entrantes et les requêtes afin de s'assurer que les stocks sont maintenus à des niveaux appropriés pour soutenir les activités de construction et de réparation dans tous les établissements. En collaboration avec les gestionnaires de la logistique, il est responsable de l'élaboration de plans visant à optimiser le mouvement des pièces tout au long du cycle de vie de l'inventaire et des biens, en suivant l'emplacement, les mouvements, l'âge et la rotation des stocks. Il travaille en étroite collaboration avec les techniciens et les ingénieurs du centre de données pour livrer les pièces de rechange rapidement et sans erreur. Il travaille avec les services d'approvisionnement et d'ingénierie matérielle pour acheter et recevoir directement des fournisseurs de nouvelles pièces et interfaces, puis s'occupe des autorisations de retour d'articles (RMA) et reçoit les pièces de rechange. Des communications régulières et continues avec les fournisseurs pour résoudre les problèmes et les aider à comprendre nos exigences commerciales nécessitent un communicateur de haut niveau. Les responsabilités peuvent comprendre des tâches manuelles, telles que l'assemblage, l'adressage, l'estampillage et l'organisation de l'expédition des marchandises et des matériaux. Il peut également participer à la planification quotidiennement des livraisons et des collectes vers des lieux de production ou en provenance de ceux-ci. Lors du traitement des marchandises reçues, il se peut qu'il doive déballer les boîtes et vérifier leur contenu. Ce poste exige que le candidat sélectionné obtienne et conserve une cote de sécurité active du statut de fiabilité auprès du gouvernement du Canada.Key job responsibilities- Maintaining accurate inventory across multiple rooms- Receiving all inbound shipments- Preparing and handing over all outbound shipments- Maintaining good communication with teams via tickets, Slack and emails- Creating and closing out Purchase Orders for site teams- Maintaining a Safety and Security conscious culture- Maintien d'un inventaire précis dans plusieurs pièces- Réception de tous les envois entrants- Préparation et remise de tous les envois sortants- Maintenir une bonne communication avec les équipes via les tickets, Slack et les e-mails- Création et clôture des bons de commande pour les équipes du site- Maintenir une culture soucieuse de la sûreté et de la sécuritéA day in the lifeA successful Candidate will be responsible for physically and systematically receiving new inbound shipments, ensuring part accuracy through regular cycle counts, interacting with other support and customer teams, as well as maintaining the consumable stock for the site. The Candidate would also be responsible for driving the company truck to fulfill all transfer requirements for the Cluster.Le candidat retenu sera chargé de recevoir physiquement et systématiquement les nouvelles expéditions entrantes, de garantir l'exactitude des pièces grâce à un comptage régulier des cycles, d'interagir avec les autres équipes d'assistance et de clientèle, ainsi que de maintenir le stock de consommables pour le site. Le candidat serait également chargé de conduire le camion de l'entreprise afin de répondre à toutes les exigences de transfert pour le cluster.We are open to hiring candidates to work out of one of the following locations:Airdrie, AB, CANPREFERRED QUALIFICATIONS - 1+ years of inventory management experience - 1+ years of material forecasting experience - WMS/IMS proficiency - Bilingual in French and English. Ability to read and speak/communicate in French is considered an asset.Compétences souhaitables - Plus d'un an d'expérience en gestion des stocks; - Plus d'un an d'expérience en matériel informatique; - Connaissance du système de gestion d'entrepôt (WMS) et des services intermodaux (IMS). - Bilinguisme (français et anglais). Capacité à lire, à écrire et à communiquer en français est un atout.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:06 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city. Spécialiste de la reconnaissance clients Division : HébergementDépartement : Réservations et communications (CORE)Se rapporte à : Responsable des réservations (CORE) * En raison des lois locales, nous considérerons prioritairement les candidats ayant l'autorisation de travailler au Canada, et s'exprimant parfaitement en français et en anglais, à l'oral et à l'écrit. Le Four Seasons Hôtel Montréal est à la recherche d'une personne qui partage notre passion pour l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client. Responsabilités principals Mettre à jour tous les aspects du profil Golden du client pour améliorer la reconnaissance des clients sur la propriété ;Assurer la liaison avec le responsable des relations avec les clients pour s'assurer qu'un lien est établi entre les informations du client et l'expérience du client à toutes les étapes de son séjour (avant l'arrivée, rester et après le départ) ;Assurer la liaison avec les systèmes F&B et Spa pour déterminer les préférences;S'assurer que tous les départements disposent de l'information dont ils ont besoin, en les préparant pour chaque invité qui arrive ;Examiner quotidiennement toutes les réservations et tous les profils des clients pour se préparer aux arrivées en utilisant l'écran « Avant l'arrivée » dans Opera. Le délai de préparation des arrivées est un minimum de 2 jours avant la date d'arrivée ;Passer en revue les problèmes, la correspondance et Medallia pour enrichir le profil Golden du client ;En coordination avec le responsable relations clients, s'assurer que toutes les demandes assignées sont répondues le plus rapidement possible et par la suite faire des suivis régulièrement dans le but de fidéliser la clientèle et assurer l'exactitude des données rapportées pour établir les prévisions d'affairesActionne les préférences en créant des notes de département et des traces pour notifier le départementActionne les préférences des invités pour les profils Incognito ou PR assurant une bonne gestion de profil de celui du profil PR/Incognito correspondant.Fusionner des profils dupliqués pour les invités arrivants en veillant à ce que le profil Webmaster soit maintenu en tant que maître, le cas échéantFusionnez des profils dupliqués pour les invités arrivants sur Golden - Préparez et révisez Golden pour tous les clients VIP / SAMise en place d'un rapport du Département. (Rapport journalier soumis et notes approuvées pour «Global»)Exécuter le rapport hebdomadaire «Opera Duplicate Profiles » et fusionner les profiles trouvés dans le PMSMettre l'accent sur les demandes exigeant le soutien de la direction pour assurer la fidélisation de la clientèle ;Adhérer en tout temps aux standards Four Seasons pour le service téléphonique ;Vérifier quotidiennement les disponibilités des chambres dans Opéra ;Avec le soutien de la responsable des réservations, communiquer efficacement et de manière appropriée avec les groupes clients afin d'assurer la cohérence des réservations avec les attentes et demandes des clientsCommunication et formation :En tant qu'expert des profils et des préférences des invités, fournir une communication continue aux départements clés sur les résultats de l'audit, les programmes/initiatives à venir et la formation.Travailler en collaboration avec la Directrice Formation et Développement, Directeur de l'hébergement et le Responsable de la Réception, veiller à ce que tous les employés nouveaux et existants soient pleinement formés sur leur rôle dans le processus de reconnaissance des clients et de gestion des profils.Participer aux réunions du Front Desk pour fournir des mises à jour sur les préférences des invités et créer un dialogue avec ces départements sur les questions, les obstacles, l'apprentissage clé de l'invité.Fournir une mise à jour mensuelle au Directeur général sur l'état du CIS dans l'hôtel et les performances des KPI.Le spécialiste de la reconnaissance des clients est l'expert en profil et préférence des invités, pleinement formé et familiarisé avec tous les aspects de la gestion des profils.Une connaissance approfondie du fonctionnement du « back-end » de la manière dont Opera PMS et ORS communiquent.Formation complète sur tous les cours de formation centraux avec un score minimum de 80%Veille à ce que tous les agents du bureau CORE soient formés, comprennent les processus et suivent les principes essentiels de l'intégrité du profil dans leurs tâches quotidiennes.Vérification sur place/audit de la Réception pour assurer la bonne adhésion aux normes de profil.ICP (Indicateurs clés de performance): carte de score de reconnaissance des invitésSurveillez les indicateurs clés de l'hôtel sur la carte de score de reconnaissance des clients et les zones de faible performance d'action qui incluent:Veiller à ce que les adresses e-mail et les numéros de téléphone mobile soient capturés et mis à jour par Réservations et le Réception« Central Lookup » - les agents de suivi/formations lorsque leurs scores de recherche centralisés semblent différer des attentes standardExécuter les tâches supplémentaires assignées par le Responsables des RéservationsEn l'absence de la responsable des réservations, participer aux réunions quotidiennes et hebdomadaires opérationnelles ;S'assurer de la transmission de tout commentaire, compliment et plainte par courriel aux services appropriés et aider à faire le suivi ;Informer les clients des politiques et procédures de l'hôtel par rapport au crédit et s'assurer du même coup que ces politiques sont respectées ;Offrir un soutien à l'équipe des réservations et communications lors d'achalandage élevé ;Passer en revue toutes les réservations et tous les profils des clients pour préparer les arrivées afin d'améliorer la reconnaissance des clients ;Communiquer avec l'équipe des opérations pour enrichir davantage les profils des clients avant, pendant et après le séjour ;En l'absence du responsable des réservations, assurer la supervision de l'équipe des réservations et communications ;Participer aux quarts de gestionnaire des opérations (« Lobby Lizard ») ;Effectuer toute autre tâche connexe aux fonctions ; Qualifications et compétences souhaitées Pouvoir communiquer parfaitement en anglais et en français, à l'oral et à l'écrit ;Avoir une bonne résistance au stress et le gérer de manière positive et efficace ;Être à l'aise dans un environnement à cadence rapide ;Faire preuve d'un très bon esprit d'équipe ;Intérêt et aptitude à offrir un service hors pair à nos clients internes, externes et nos fournisseurs;Avoir une excellente présentation, une bonne élocution, en français et en anglais, et de bonnes compétences relationnelles pour correspondre aux attentes d'une clientèle haut de gamme.Maintenir un aspect professionnel et se conduire de façon mature et avec intégrité en tout temps;Attention au détail et capacité à effectuer plusieurs tâches dans un environnement dynamique ;Être organisé, méticuleux et débrouillard ;Faire preuve de créativité et d'esprit d'initiative ;Bonnes compétences informatiques, y compris une connaissance pratique de MS Word, Excel, Power Point, Adobe, Lotus Notes, Delphi et Opera;2 à 3 années d'expérience en gestion hôtelière, service à la clientèle ou domaine connexeDiplôme d'études post-secondaires en gestion hôtelière, en administration ou domaine connexe. Avantages pour vous Couverture maladie complémentaire (soins dentaires, vision, assurance-vie,RMT, médicaments sur ordonnance, etc.) après la périodeprobatoire ;Réductions au restaurant MARCUS et à notre spa 5étoiles ;Journées et événements de reconnaissance du thème des employés - Employé du mois ; célébrations des années de service, événements d'anniversaire, etc.Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440) ;Plan de retraite aveccontribution del'employeur ;Congés payés, jours de vacances et 2 jours fériés flottants supplémentaires paran ;Excellent programme de formation et dedéveloppement ;Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité).Et plus! La liste des tâches précisées ci-dessus n'est pas exhaustive, votre fonction supposera une adaptation constante à des situations de forte activité et de gestion spécifique de relations clients. Notre organisation est un employeur sensibilisé envers l'équité professionnelle et qui s'engage à recruter une main-d'œuvre diversifiée et à maintenir une culture inclusive. L'usage du masculin n'est utilisé qu'aux fins d'alléger le texte. Nous ne discriminons pas en fonction du genre, de l'appartenance ethnique, de la religion, de l'orientation sexuelle, de l'âge, du handicap ou de toute autre base protégée par les lois provinciales ou fédérales. _________________________________________________________ Guest Recognition Specialist Division: Rooms Department: Reservations and Communications (CORE) Reports to: Reservations (CORE) Manager * Due to local laws, we prioritize applicants who have permission to work in Canada, and are fluent in English and French, both orally and in writing The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service. Core Responsibilities Update all aspects of the guest's Golden profile to enhance Guest Recognition on property;Liaise with Guest Relations manager to ensure a connection is made between the guest's information and the guest's experience at all stages of their stay (pre-arrival, during their stay and post departure);Liaise with F&B and Spa systems (i.e. Open Table, Spa Soft) to ascertain preferences;Ensure that all departments have the information they need, preparing them for every arriving guest;Review all guest reservations and profiles daily to prepare for arrivals using the Pre-Arrival screen in Opera. Arrivals preparation lead time is a minimum 2 days ahead of the arrival date;Review glitches, correspondence & Medallia to enrich the guest's Golden profile post stay;In coordination with the Guest Relations manager, ensure all allocated enquiries are followed up on promptly and thereafter at regular intervals to ensure guest loyalty, a clean function diary and accurate reporting for the purposes of forecasting;Action preferences by creating departmental notes and traces to notify the departmentAction guest preferences for Incognito or PR profiles ensuring proper profile management of the of the corresponding PR/Incognito profile.Merge duplicate profiles for arriving guests ensuring the Webmaster profile is maintained as the master when applicableMerge duplicate profiles for arriving guests on Golden - Prepare and review Golden for all VIP/SA guestsRun Department notes report. (Submitted report daily and approved notes for global)Run Opera Duplicate Profiles report weekly and merge duplicates found in PMSDaily worksheet to audit profile performance such as: incorrect merges, name changes, profile clean upHighlight enquiries which require Senior Support in order to guarantee guest loyalty;Abide by Four Seasons telephone standards at all times;Use Opera on a regular basis in order to be able to verify bedroom availability;Communication and TrainingAs the expert for guest profiles and preferences, provide ongoing communication to key departments on audit results, upcoming programs/initiatives and training.Working in conjunction with the hotel Learning Manager, Director of Rooms, Front Office Manager, ensure that all new and existing employees are fully trained on their role in the guest recognition and profile management process.Participate in Front Desk meetings to provide updates on guest preferences and create dialogue with these departments on issues, roadblocks, key learning from guest.Provide a monthly update to the General Manager on the status of CIS in the hotel and KPI performance.The Guest Recognition Specialist is the guest profile and preference expert, fully trained and familiar with all aspects of profile management.Thorough knowledge of the 'back end' workings of how Opera PMS and ORS communicate.Fully trained on all central training courses with a minimum passing grade of 80%Ensures that all front desk agents are trained, understand processes and follow profile integrity essentials in their daily jobs.Spot check/audit front desk to ensure proper adherence to profile standards.KPI's: Guest Recognition ScorecardMonitor key hotel indicators on the Guest Recognition Scorecard and action low performing areas which include:Ensuring e-mail addresses and mobile phone numbers are being captured and updated by Reservations and Front DeskCentral Lookup - follow up/re-train agents when their central look up scores appear to vary from standard expectationsPerform any additional duties as assigned by GM or Director of RoomsWith the support of the Reservations manager, maintain effective and appropriate liaison with group clients to ensure reservations are in line with expectations and requests;In the absence of the Reservations Manager, attend daily & weekly operational meetings;Ensure all feedback, compliment and complaint emails are distributed to appropriate departments and assist in client follow-up where necessary;Ensure clients are fully made aware of all deposit policies and ensure these policies are respected;Assist the reservations and communications team during high demand period;Review all guest reservations and profiles daily to prepare for arrivals to enhance Guest Recognition on property;Communicate with operations team to further enrich guest profiles before, during and after a guest's stay;In the absence of the Reservations manager, supervise the CORE team;Participate in Lobby Lizard shifts;Perform all other related tasks; Desired Qualifications and Skills Ability to communicate fluently in English and French, both orally and in writing;Have a good resistance to stress and manage it positively and effectively;Be comfortable in a fast-paced environment;Demonstrate a very good team spiritInterest and ability to provide outstanding service to our internal, external customers and our suppliers;Have an excellent presentation and elocution, in French and English, and interpersonal skills to meet the expectations of a high-end clientele;Maintain a professional appearance and behave in a mature manner with integrity at all times;Attention to detail and ability to multitask in a dynamic environment;Be organized, meticulous and resourceful;Demonstrate creativity and initiative;Strong computer skills, including a working knowledge of MS Word, Excel, Power Point, Adobe, Lotus Notes, Delphi and Opera;2-3 years' experience in hotel management, customer service or a similar position;Post-secondary degree in hotel management, administration or related field. What's in it for you? Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs,etc) after probationary period;Discounts at MARCUS Restaurant and our 5-Star Spa;Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events,etc... ;Complimentary meal per shift in our employee dining room (Café 1440);Retirement plan with employercontribution;Paid time off;vacation days and 2 additional floating holidays per year;Excellent training and development program;Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability).And more! The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations. *Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Salary: . Date posted: 04/17/2024 09:55 AM

BASIC QUALIFICATIONS- 1+ years of program or project management experience- Experience using data to influence business decisions- 2 or more years of Advertising or similar experience in a related field.- General understanding of online advertising processes and Live TV Ad Scheduling.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.- Strong communication skills (verbal and written).- Ability to troubleshoot technical issues.- Problem-solving and organization skills.- Flexibility to manage late changes and react to schedule amendments- Strong research skills.- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associates.DESCRIPTIONJob summaryIf you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests.With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches.The Live Sports Scaled Ops Specialist will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules.Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.Key job responsibilities• Maintain the highest standards around campaign fulfillment, manage platform success ensuring campaigns are within SLA and accurate and execute campaigns by booking, trafficking and working with creatives.• Responsible for productivity, quality, and coverages metrics goals, executes important tasks/activities independently and Identifies day-to-day operational problems and suggests tactical solutions to leadership team.• Analyzes data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.• Owns and prioritizes work allocation based on business needs with a daily/monthly frequency, plans capacity and commits to volume by managing resources, queue, shift management, cross training, and leave management.• Reports fluctuations in key metrics and communicates to key stakeholders with a plan of action. • Drives continuous improvement, contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area, and owns specific action or change. • Identifies gaps, drives improvement / optimization initiatives that work towards a metric improvement of processes/functions at site level, and demonstrates the ability to dive deep into a problem. Performs 'root cause analysis,' and identifies constraints. • Mentors/coach associate's and contributes to their growth. Trains new hires, understands performance/leadership bar, applies it to team- building activities.We are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Understanding of the end to end broadcast chain.- Familiarity with third party ad serving tags.- Previous experience in process documentation and improvement.Salary: . Date posted: 04/20/2024 08:57 AM

BASIC QUALIFICATIONSQualifications de base :- Expérience avérée dans un rôle de direction artistique dans l'industrie du jeu vidéo;- Maîtrise des logiciels et des outils artistiques standard, ainsi qu'une compréhension approfondie des principes de conception et des techniques artistiques;- Capacité démontrée à diriger et à inspirer une équipe créative, en favorisant un environnement de travail collaboratif et stimulant;- Excellentes compétences en communication et en gestion de projet, avec la capacité de présenter et de défendre des concepts artistiques de manière convaincante;- Créativité exceptionnelle, avec un portfolio démontrant une variété de styles artistiques et une capacité à innover tout en respectant les contraintes du projet;- Diplôme en art, en design, en animation ou dans un domaine connexe, ou expérience équivalente sur le terrain;- Maitrise du français et de l'anglais, à l'oral et à l'écrit; puisque ce rôle nécessite d'interagir avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employé.es et intervenant.es dans d'autres provinces canadiennes, la connaissance du français et de l'anglais est exigée pour ce poste.---Basic Qualifications- Proven experience in an art direction role in the video game industry;- Proficiency with standard software and art tools, as well as a thorough understanding of design principles and artistic techniques;- Proven ability to lead and inspire a creative team, fostering a collaborative and stimulating work environment;- Excellent communication and project management skills, with the ability to present and defend artistic concepts convincingly;- Exceptional creativity, with a portfolio demonstrating a variety of artistic styles and an ability to innovate within project constraints;- Degree in art, design, animation or a related field, or equivalent field experience;- Strong verbal and written communication skills, in French and English; due to the nature of the role which requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingual French and English is required for this position.DESCRIPTIONEn tant que Directrice ou Directeur artistique principal.e, vous prenez les rênes de notre équipe artistique et menez la réalisation de notre jeu vidéo ambitieux. Dans ce rôle, vous dirigez une équipe dynamique de direction artistique spécialisée et collaborez étroitement avec les équipes de développement pour garantir une vision artistique cohérente et captivante tout au long du processus de création.Rejoindre Amazon Games Montréal, c'est contribuer à la fondation d'un nouveau studio de jeux vidéo à taille humaine; participer à la création d'une nouvelle propriété intellectuelle revisitant l'arène de bataille en ligne multijoueur (oui, un MOBA); et collaborer avec une équipe d'experts polyvalents qui ont bien du fun à travailler ensemble. Venez construire l'avenir avec nous!---As a Principal Art Director, you take the reins of our art team and lead the production of our ambitious video game. In this role, you lead a dynamic team of specialist art directors and work closely with development teams to ensure a consistent and compelling artistic vision throughout the creative process. In addition, you build and contribute to art communities across Amazon Games. Joining Amazon Games Montréal means taking part in the foundation of a new video game studio that operates at a focused, human scale; participating in the creation of a new intellectual property, a fresh take on the AAA multiplayer online battle arena game (yes, a MOBA); and collaborating with a team of well-rounded experts who have a great time working together. Come build the future with us!Key job responsibilitiesResponsabilités - Définir et guider la vision artistique globale du jeu, en veillant à ce qu'elle soit en accord avec la direction créative générale du projet. - Superviser et encadrer une équipe d'artistes de talent, y compris potentiellement des directrices et directeurs artistiques spécialisé.es, pour assurer la qualité artistique et l'alignement avec les objectifs du projet;- Collaborer étroitement avec les équipes de conception, de développement et de narration pour intégrer de manière transparente les éléments artistiques dans le jeu;- Diriger la conception et le développement des éléments visuels clés, y compris les personnages, les environnements, les animations et les effets spéciaux;- Maintenir une communication claire et efficace avec toutes les parties prenantes, en veillant à ce que la vision artistique soit comprise et respectée à tous les niveaux;- Superviser le processus de création artistique, en s'assurant que les délais et les budgets soient respectés tout en maintenant des normes de qualité élevées;- Identifier et résoudre les problèmes artistiques et créatifs tout au long du développement, en proposant des solutions innovantes et pragmatiques;- Être à l'affût des tendances artistiques et technologiques de l'industrie du jeu vidéo et assurer que l'équipe reste à la pointe de l'innovation artistique.---Responsibilities- Define and guide the overall artistic vision of the game, ensuring it aligns with the overall creative direction of the project. - Supervise and mentor a team of talented artists, including specialist art directors, to ensure artistic quality and alignment with project objectives;- Collaborate with design, development, and storytelling teams to seamlessly integrate art elements into the game;- Lead the design and development of key visual elements, including characters, environments, animations and special effects;- Maintain clear and effective communication with all stakeholders, ensuring that the artistic vision is understood and respected at all levels;- Oversee the art creation process, ensuring deadlines and budgets are met while maintaining high quality standards; - Identify and resolve artistic and creative issues throughout development, proposing innovative and pragmatic solutions;- Stay on top of artistic and technological trends in the video game industry and ensure the team stays at the forefront of artistic innovation.A day in the lifeÀ propos d'Amazon GamesAmazon Games transpose les principes de la culture d'Amazon au monde de la conception de jeux. Nos équipes diversifiées, composées de personnes talentueuses et créatives, jumèlent leur passion du jeu à la profondeur unique d'Amazon. Toutes nos équipes, où qu'elles se trouvent, sont unies par un objectif commun : partager des expériences de jeu exceptionnelles avec les clients du monde entier. Nous croyons en un avenir où toutes et tous jouent, créent, rivalisent, collaborent et s'unissent à travers les jeux. Et nous recherchons les bonnes personnes qui nous aideront à bâtir cet avenir! En vous appuyant, entre autres, sur la puissance de Twitch et d'AWS, vous aurez l'occasion d'innover dans le domaine de la jouabilité, de la créativité, du marketing et des technologies, et travaillerez aux côtés de certaines des personnes les plus brillantes et créatives de l'industrie.--- About Amazon GamesAmazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips, you will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.We are open to hiring candidates to work out of one of the following locations:Montreal, QC, CANPREFERRED QUALIFICATIONSQualifications souhaitables- Expérience avec le moteur de jeu Unreal- Fortes aptitudes à communiquer, capable d'expliquer des idées conceptuelles de façon articulée et compréhensible---Preferred Qualifications- Experience with Unreal game engine- Strong communication skills, able to explain conceptual ideas in an accessible and understandable mannerAmazon s'engage à créer un milieu de travail diversifié et inclusif. Amazon est un employeur qui offre à tous les mêmes opportunités et ne fait pas de discrimination fondée sur la race, l'origine nationale, le sexe, l'identité sexuelle, l'orientation sexuelle, le statut d'ancien combattant protégé, le handicap, l'âge ou autres statuts protégés par la loi. Les personnes handicapées qui souhaitent présenter une demande d'accommodement, sont invitées à aviser leur recruteur.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/20/2024 08:56 AM

This is an interview position. GENERAL SUMMARY Through partnership with assigned business locations the Sr. Safety Specialist takes all steps necessary to ensure the safety of the company personnel and assets are in compliance with legislative requirements, in support of our people-service-profit philosophy. Performs an accomplished level of nresponsibilities in the following areas: Occupational health and safety, risk assessment, JHSC, audits, nsafe driving, dangerous goods, Canada Labour Coden Part II and WHIMIS. Provides leadership and guidance to junior staff as well as education to managers and employees.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESBachelor's Degree or Equivalent. Degree in Health, Safety, Environment and /or Engineering related is preferred.Accreditations/Certifications/Licenses (Preferred) - Professional accreditation (CRSP)Minimum number of years required for entry to this job - 4 years of Safety experience focusing in the majority of these areas; Occupational Health and Safety, Workers Compensation, Dangerous Goods, Fire Prevention, Vehicle or Driving safety.Building codes and fire codes is desirable - (Preferred)Strong understanding of government legislation and the interpretation and application of constantly changing and evolving legislation to company health and safety programs/ policies.Microsoft Office Suite - BasicStandard Microsoft Power Point, Microsoft Word, Microsoft Excel, Microsoft OutlookRequired to occasionally work overtimeRequired to work irregular working hours based on operational needsTravel within geographic territory.If this incumbent resides in the province of Quebec, you must be bilingual( French and English).Please note : This job posting is only for FedEx Ground employees. This position is based in GTA (Greater Toronto Area).DISCLAIMERThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administeredSalary: . Date posted: 04/17/2024 06:32 PM