Assistant Vice President Salary in India - PayScale

Overview of Key ResponsibilitiesOversee all aspects of the after-sales service and support operations of a companyEnsure high levels of Customer Satisfaction, Develop and Implement Service StrategiesManage a team of after-sales professionals, and drive continuous improvement in after-sales processes and systemsFormulate spare part strategies for internal and external customersDevelop the global teams to optimise support, service processes, tools, and systems, while aligning with the internal quality team for regular audits as per standards and needs.Maintain strong customer relationships, Maximise revenue opportunities from after-sales services in India, APAC, Europe & US Create strategies to maximise revenue, efficiency & profitability in line with current target & projectedbusiness growth while providing focused leadership ensuring that customers receive best-in-class service irrespective of geographical locationLead a team of approx. 150 people and guide them to provide world-class services to the existing customersWork with the marketing dept to organise promotional and marketing campaigns for After Sales offerings to create customer awarenessTechnical Skills RequiredProduct Lifecycle Management* Performance Management, Problem Solving & Analytical Skills.* Troubleshooting & Problem Solving.* Working knowledge of products which have a combination of electrical, mechanical, and software within them* Experience in service operations* Spare Part Management* Inventory Management* Marketing and Business Development* Revenue Generation* Customer Relationship Management* Knowledge of contract renewalsBehavioural SKills Required* Communication Skills, Team Management, and Stakeholder Management.* Customer Centricity, Conflict Resolution & Negotiation Skills.* Comfortable in managing relationships at all levels from CEO down to entry-level staff starting their careers.* Ability to create a Can-Do mentality in the team while working in demanding and stressful situations as an OEM supplier.* Ability to create the best After-sales service strategies for Customers to gain repeat orders.Leadership Candidate with 20-30 years of overall work experience with B. Tech Mechanical/Electrical/Mechatronics /Electronics/I&C and strong expertise in After-sales/Customer Service across India + Global Markets and has worked on Product Lines with a mix of Electrical/Electronics + Mechanical + SoftwareAbility to manage large teams sizes of 100+ members and guide them to provide world-class services to the existing customersPrior Expertise in leading After-sales Service as an OEM while maintaining high levels of Customer SatisfactionAbility to Collaborate at all levels with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, project team etc. to resolve issues and improve product/service quality and customer satisfactionAbility to Establish adequate systems and processes with performance monitoring metrics to ensure a smooth handover from the projects department along with effectiveness and efficiency of after-sales operations for the customers and their sites.

You are a strategic thinker passionate about driving solutions in "Test Automation". You have found the right team.As a Test Automation Lead within our Client Onboarding Team, you will play a crucial role in defining, refining, and achieving our firm's objectives by developing the necessary test automation services to expedite the delivery of our change program. This role will work in partnership with project managers, technology and testing teams to define, design and build test automation. Job Responsibilities : Design and deliver Program Test approach for automation, its Implementation Strategy, Test Data Strategy, Test Environment Plans including estimations, test execution, defect management in a proactive manner. Build effective relationship with key Digital and Business strategy leads; whilst being able to effective challenge them to move DPS initiatives forward Gather, analyzing and synthesizing feedback from LOB interaction to help drive DPS initiatives Design project planning with detailed milestones with risks/issues. Work on multiple initiatives across CIB DPS priorities Manage optimum utilization of resources with NIL impact to business Develop and syndicating recommendations to technology and program teams to accelerate change. Ensure timely and accurate reporting. Solve problems and implement the solutionsRequired qualifications, capabilities, and skills Should have an expertise in Selenium & Cucumber Should be well versed and hands on in Java & Python Complete understanding of UI , API automation and components Should be familiar with Keyword driven and Data driven automation framework Should be well versed in running automation in Continuous Integration & Development environment. Post Graduate/ MBA or Bachelor degree with minimum 8 years of relevant experience Preferred qualifications, capabilities, and skills Exposure to AngularJS UI is added advantage Exposure to Cloud and AI & ML Working knowledge of SQL, Metadata and Big data will be an added advantage.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/05/2024 10:25 PM

Job Number 24065932Job Category LegalLocation Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management Position Summary Marriott International operates and franchises hotels and licenses vacation ownership resorts and branded residential properties globally. The Marriott Law Department in Asia Pacific Excluding China ("APEC") services the Company's lodging and hospitality business. The attorney in this position is part of the Development Legal team supporting APEC. This position is located in the Sydney office reporting to the Vice President & Senior Counsel in the Hong Kong Office.The attorney provides legal support on multiple development projects in locations throughout the APEC region. The attorney will be required to demonstrate an understanding of Marriott's financing and development techniques and practices, and deal with a broad array of topics, including real estate development, debt and equity financing, joint ventures and risk-management covering Marriott's full range of brands, including its premium full-service Marriott and Sheraton hotels, luxury W, Ritz-Carlton and Bulgari hotels, select-service Courtyard, Moxy and Aloft hotels, and branded residential products.The attorney will be required to manage and execute complex transactions, effectively supervise outside counsel, understand local approval processes, work with owners, developers and lenders across varied cultures and legal environments, and coordinate tax, insurance, intellectual property and design issues within Marriott. Travel will be required.Specific Job Summary and Expected ContributionsPrimary responsibilities of this attorney will include: Providing preliminary advice on proposed transactions with respect to confidentiality agreements, structuring the transaction, letters of intent and trade area restrictions; Drafting and negotiating management and related agreements and coordinating various conversion matters on the takeover of an existing property; Drafting and negotiating franchise agreements and related agreements with owners, operators and lenders; Drafting and negotiating branded residential and related agreements with developers; Drafting and negotiating purchase and sale agreements, ground leases and development agreements, handling legal due diligence, coordinating with other members of the development team, monitoring compliance with local laws, drafting and negotiating closing documents, overseeing closings and following up on post-closing matters; Drafting and negotiating ownership structuring agreements, including joint venture, condominium and finance documentation; Drafting and negotiating documents involved with multi-unit refinancings, sale/lease back, and sale/management back transactions; Providing advice on miscellaneous real estate matters affecting lodging development and operations (e.g. condemnations, easements, restrictions and land use) Coordinating across the law department (i.e. Intellectual Property) and other cross-functional departments such as tax, insurance, design, and brand; and Overseeing outside counsel involved in the development projects and / or deals. Candidate Profile Excellent academic records with a law degree from a top US, Hong Kong, Singapore, Australian or UK law school; Minimum of 6 years post-qualification legal experience in a law firm or corporate law department of national reputation; Fluent in both spoken and written Chinese is an advantage; Active Bar membership (if licensed in the United States)/practicing certificate. Outstanding analytical, writing, and oral presentation skills; Excellent written and oral communication skills; Proven project management experience, strong drafting and problem-solving/analytical skills, excellent organizational skills, as well as the ability to work well under pressure while producing a high volume of accurate work; Constructive approach to dealing with conflict, and ability to influence and achieve successful results without damaging relationships; Ability to expeditiously identify and assess issues and provide legally sound recommendations consistent with good business practices and reason; Ability to work independently, take ownership of, and effectively resolve problems; Strong interpersonal and consultative skills; ability to interact effectively and work diplomatically with individuals at all levels; Ability to think strategically and provide leadership when needed; Ability to expeditiously identify and assess issues and provide legally sound recommendations consistent with good business practices and reason; Excellent client service and communications skills (oral and written); and Ability to assess and balance risks, and understand the commercial drivers of projects. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/15/2024 09:34 AM

- Conducting primary / secondary research on sectors to develop an in-depth understanding of the sector and form a point of view on investment attractiveness- Identifying attractive investment opportunities for prospecting and detailed assessment- Engaging with founders to understand businesses & business models- Supporting deal assessment, business model evaluation and execution which includes sector research & understanding, analysis, diligence process and transaction documentation- Tracking performance of portfolio companies, the relevant sectors & competition- Working closely with portfolio partners and industry experts to drive initiatives on portfolio value creation- Experience: Candidates with 5-8 years of relevant work experience (private equity, venture capital-growth, investment banking)- Academic Background: CA (AIR's) or MBA from Tier I institutes High preference will be given to candidates with exceptional academic records- Location: Chennai or willing to relocate to Chennai (Can shift to Bangalore in the subsequent year if the location is a constraint)

Job DescriptionThe HR Global Data Management department, under the direction of the HR/EX Chief Data Officer, owns data management, data programs, reporting and advanced analytics related to the workforce data for the 314,000+ employees of JPMorgan Chase. The HR Global Data Management department is responsible for the management of workforce data including the data governance, data classification, data quality, data protection and data storage to help ensure appropriateness and data integrity across all uses of workforce data.The Data Management VP - Protection and Storage is responsible for driving delivery of Employee Experience Organizations Data Protection and Data Storage risk stripes aligned to the overall implementation of the Firmwide Data Management (FDM) Policies and Standards. The candidate will lead efforts in developing data management framework, role based access controls and strategic solutions for all of workforce. They will work closely with EX's Data Management and Data Platform lead, the Firmwide Data Management group, Workforce Technology teams, Cybersecurity & Technology Controls teams and Employee Experience Business Controls teams to advance the firm's data management agenda.Key Responsibilities: Data Protection/Roles Based Access Control - establish the model for EX. Lead the build-out and maintenance in partnership with Data Owners and technology. Data Protection/Tech Data Controls - establish model for governance and oversight working with CTC and Technology. Data Storage/Localization - managing local guidance for data controls related to storage and access Data Storage/Resiliency - overseeing the ability to return to operations from a data perspective Problem Detection and Resolution - continuously identifying problems, impediments, and risks; prioritize and resolve in a timely manner; monitor and communicate the problem resolution status; and implement process improvements to prevent them from occurring again. Continuous Improvement (Product, Process, People) - continuously improve the quality, effectiveness, and value of the product, the process, and the team Dependency management and coordination when managing multiple projects that impact multiple products Partnership with CTC ISM to manage the data risks managed by TechnologyRequired Qualifications, Capabilities and Skills: 8+ years of financial services experience in operational risk, controls, data/risk management, identity & access management and roles based access controls preferred Proven ability to analyze large volumes of data and draw meaningful conclusions Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection Knowledge of technology data controls for protection and storage of applications. Knowledge of unstructured data controls Experience in implementing/operationalizing an end user access control model Proven ability to develop strategies and solution roadmaps with a risk-based approach to prioritization and problem solvingPreferred Qualifications, Capabilities and Skills: Knowledge of Human Resources practices and processes preferred, but not required Proficient in GIAM tooling: CPA, MyAccess, RSAM Proficient in Microsoft Office Suite; Advance Excel and PowerPoint skills required Proven ability to develop strategies and solution roadmaps with a risk-based approach to prioritization and problem solving Experience working in a highly regulated environment preferred Proven ability to coordinate across functional teams, IT professionals, and other key stakeholders Strong relationship-building skills, demonstrated consultative approach and proven skill in influencing others Exceptional communication and presentation skills, exceptional PowerPoint skills requiredAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/17/2024 10:28 PM

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in Consumer and Community Banking, you work to enhance and optimize the way processes are enhanced and delivered to business partners and our customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.Job responsibilities: Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partnersRequired qualifications, capabilities, and skills: Minimum 8 years of experience or equivalent expertise in product delivery or a relevant domain area Minimum 5 years applied experience in Java, Database (Oracle), SQL, Gaia Application Platform (GAP) Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategiesPreferred qualifications, capabilities, and skills: Proficient knowledge of the product development life cycle, design, and data analytics VBA - MS Access and Excel PL/SQL for Oracle TOAD for OracleShifts - EMEA (2P.M -11P.M)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/18/2024 10:27 PM

Overview: The Compliance, Conduct & Operational Risk (CCOR) Monitoring and Testing (M&T) team is responsible for the timely and effective management and execution of the firm's global CCOR monitoring and testing program across multiple lines of business. The role is part of a team of individuals responsible for providing solutions to drive effective controls monitoring and testing techniques using data, and for the execution of certain monitoring and testing engagements for the Global Financial Crime and Compliance team. The team will be covering all Lines of Business within JP Morgan i.e. Corporate and Investment Bank, Asset Wealth Management, Commercial Bank, Consumer Community Banking and Risk Management & compliance. Minimum expectations and responsibilities: Effective Test / Monitoring / Issue Validations execution (Timeliness and Quality) Effective Oral and Written communication (includes effective interactions / communication with CCOR, Controls and Business partners, both written and oral) Ability to think out of the box and design tests that target risks and yield issues Senior Stakeholder Management (i.e., engaging / interacting / reporting back to CCOR, Controls and Business Stakeholders) Executive Presence (i.e., work well under pressure, communicate clearly and have a confident body language Ability to navigate the system and escalate as necessary Good understanding of Automation Tools and capabilities Innovation / Creativity/ Automation - Ability to Challenge the Norm Contributes towards initiatives (outside of BAU and of Global nature) Required qualifications, capabilities, and skills: Minimum 8 years to 12+ years of relevant experience in the financial services industry in Know Your Customer(KYC), Compliance, Risk management, Audit. Understanding of KYC, Sanctions, Screening, Transaction Monitoring, Suspicious Activity Reporting, and Tax evasions. Master's or bachelor's degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting will also act as an added advantage. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Ability to perform end to end reviews of processes, think through various risks, understand applicability of different regulations and policies and ultimately be able to identify gaps / risks in operating environment. Ability to innovate, challenge the status quo and identify automation / process re-engineering opportunities with good knowledge of control design and root cause analysis. Strong project management skills, experience working with complex data sets and environments, drawing conclusions and reporting findings. Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication. Proven leadership skills with the ability to manage expectations and competing priorities, be enthusiastic, have willingness to adapt in a fast-paced environment, understand sense of urgency, be effective under pressure. Extensive experience in designing and executing control testing programs, including the development of consistent standards and methodologies shall be desirable. Preferred Qualifications, Capabilities, and Skills: Any related certifications viz. CAMS, FRM, CIA, CISA, etc. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.Salary: . Date posted: 04/18/2024 10:25 PM

Automation Testing Manager - Vice President! - Manage multiple products locally and globally, strong team management, stake holder management and communication Job Responsibilities You would be overseeing a large team of manual & automation testers. You are responsible to Lead Testing projects within AWM Testing COE. You would Manage end to end Testing cycle and automate the Test cases, Test design and the other manual processes In parallel with testing responsibilities, you will be required to assist in the delivery of monthly/quarterly reporting on the testing results. You are required to work on Test automation using available Testing tools: Should have 12-15 years of relevant experience in Agile, Project Management, Scrum, vendor management, Testing & Test Automation Should have Strong problem solving, analytical skills, time management skills TECHNICAL SKILLS & Qualification You must have expertise in Selenium, Cucumber, Java You to have worked on API Testing, Cypress & UiPath Must have good knowledge of BDD / TDD - Behavior Driven Development/ Test Driven Development/ API test automationAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/19/2024 10:20 PM

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.As a Vice President Experience Design in Claims, Disputes, and Fraud team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channelsRequired qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experiencePreferred qualifications, capabilities, and skills Design leadership or managerial experienceAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:27 PM

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.As a Vice President Experience Design in the Wealth Management Online Investing team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.Job responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams Oversee upfront user research to better understand user needs and behaviors, and usability testing to find out how your solutions work for users in collaboration with Experience ResearchersRequired qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Lead the delivery of successful shipped products, as a key partner with product, engineering, data, and other internal teams Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and delivery Significant experience with user-centered and human-centered design approaches Expertise in Interaction Design, and strength in Visual/UI Design and Information Architecture Proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service DesignPreferred qualifications, capabilities, and skills Design leadership or managerial experience Prior experience leading design initiatives for consumer facing mobile products and experience with investing is a plus Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshopsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:25 PM