We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

QA Associate Salary in India - PayScale

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Senior Associate QA L2 - Testing Performance
,
Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly valueJob DescriptionPublicis Sapient is looking for a performance engineer to join our team of bright thinkers and doers. Youll use your problem-solving creativity to ensure our high-end technology solutions that resolve our clients most complex and challenging problems across different industries, perform extraordinarily well. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.Your Impact:Identify bottlenecks via creative tooling and analysis which could lie in the infrastructure, frontend, services, database, integration, device, CDN or massive code base catering across multiple regionsThis electrifying position in the performance engineering landscape will bring system-level performance experience to bear on the problems we have yet to both discover and pursue.Combine your technical expertise and problem-solving passion to work closely with clients that would help us to make customers experiences as thrilling as dream come true.#LI-REMOTEQualificationsYour Skills & Experience:7+ years of experience in performance testing and engineering frameworks of complex enterprise applicationsExperience in CI /CD integration of load tool and building the frameworkDelivered at-least single enterprise web applications for end-to-end performance bottleneck identifications, tuning, fixing, and optimizationPlatform exposure on AEM / SiteCore, ATG/Hybris/WCS/Magneto.Good hands-on experience in tuning Oracle/ MySQL/SAP Hana/MongoDB/db2. AWR report study for Oracle analysis and Deep knowledge of database performanceHands-on experience with leading APM tools like Appdynamics DynaTrace/ NewRelic/Datadog and able to customize dashboards concerning application and infrastructure performance countersExposure to designing custom dashboards for log aggregation tools like Splunk/ELK/Sumo Logic/Grey Log. Proficient in Thread dump, Heap dump, and CPU Dump analysis through tools as well as manually. Additionally, connection pool, DB pool tuning, and fixingFrontend/client-side performance optimization and fixing issues. Hands-on experience on Mobile Native app real device performance tuning and fixing issuesExposure to load generation tools like Gatling, Jmeter, and LoadrunnerWork Load Model designing using production Analytics tools like Google Analytics/Omniture/WebTrendsKnowledge on Cloud, DevOps, Kubernetes. Scripting Language exposure in Java Scripts/Perl/ Python/ShellKnowledge of emerging technologies, various platforms, tools, and products in the performance engineering spaceSet Yourself Apart With:2+ years of experience in applications development in Core Java ProgrammingSound knowledge and hands-on experience with Data Structures, Algorithms, Hibernate, Spring, and Spring boot.Good hands-on experience in micro-services development and optimizationsExperience in service virtualization and ability to write effective mocks/ stubsGood hands-on static code review and can share the key review comments.Hands-on exposure and deep understanding in at least one of the leading cloud providers GCP/AWS/AzureA Tip from the Hiring Manager:This person should be a groundbreaking individual, highly organized, adapt quickly to changes in client requirements and thrive in a fast-paced organization.Additional InformationGender Neutral Policy18 paid holidays throughout the yearGenerous parental leave and new parent transition programFlexible work arrangementsEmployee Assistance Programs to help you in wellness and well being
Senior Associate QA L1 - Testing Performance
,
Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly valueJob DescriptionPublicis Sapient is looking for a performance engineer to join our team of bright thinkers and doers. Youll use your problem-solving creativity to ensure our high-end technology solutions that resolve our clients most complex and challenging problems across different industries, perform extraordinary well. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.Your Impact:Identify bottlenecks via creative tooling and analysis which could lie in the infrastructure, frontend, services, database, integration, device, CDN or massive code base catering across multiple regionsThis electrifying position in performance engineering landscape will bring system-level performance experience to bear on the problems we have yet to both discover and pursue.Combine your technical expertise and problem-solving passion to work closely with clients that would help us to make customers experience as thrilling as dream come true.#LI-REMOTEQualificationsYour Skills & Experience:4+ years of experience in performance testing and engineering frameworks of complex enterprise applicationsExperience in performance testing with CI /CD integration of load toolDelivered at-least single enterprise web applications for end-to-end performance testing & bottleneck identifications.Platform exposure on AEM /SiteCore, ATG/Hybris/WCS/Magneto.Good hands-on experience in tuning Oracle/ MySQL/SAP Hana/MongoDB/db2.Hands-on experience with leading APM tools like Appdynamics/DynaTrace/ NewRelic/Datadog and able to analyze issues using custom dashboardsExposure to analyzing custom dashboards for log aggregation tools like Splunk/ELK/Sumo Logic/Grey Log. Proficient in Thread dump, Heap dump, and CPU Dump analysis through tools. Additionally, connection pool, and DB pool analysis.Hand-on experience with Frontend/client-side performance testing and issue identification using tools like a lighthouse, webpage test, etc.Proficient in load generation tools like Gatling, Jmeter, and LoadrunnerExposure to cloud-based load generation tools like Blazemeter, SOASTA & LoadRunner cloudKnowledge of Work Load Model designing using data provided by production Analytics tools like Google Analytics/Omniture/WebTrendsKnowledge of performance testing of Mobile Native app using real devices.Knowledge of Cloud, DevOps, and Docker Containers. Scripting Language exposure in Java Scripts/Perl/ Python/ShellKnowledge of emerging technologies, various platforms, tools, and products in the performance engineering spaceSet Yourself Apart With:2+ years of experience in applications development in Core Java ProgrammingSound knowledge and hands-on experience with Data Structures, Algorithms, Hibernate, Spring, and Spring boot.Good hands-on experience in micro-services development and optimizationsExperience in service virtualization and ability to write effective mocks/ stubsHands-on exposure and deep understanding in at least one of the leading cloud providers GCP/AWS/AzureA Tip from the Hiring Manager:This person should be a groundbreaking individual, highly organized, adapt quickly to changes in client requirements and thrive in a fast-paced organization.Additional InformationGender Neutral Policy18 paid holidays throughout the yearGenerous parental leave and new parent transition programFlexible work arrangementsEmployee Assistance Programs to help you in wellness and well being
Device Associate
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- Bachelor's degree- Knowledge of QA methodology and toolsDESCRIPTIONA device associate's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with testing consumer devicesSalary: . Date posted: 04/18/2024 10:12 PM
Quality Assurance Associate, Print Quality Assurance
Amazon, Chennai, TN, IN
DESCRIPTIONThe Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.Primary Objectives- Perform quick, visual reviews of print book files based on specifications and training- Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)- Compare each task against specifications outlined in SOPs- Within general workflow guidelines, work autonomously to meet targets and timelines- Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs- Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads- Record data based on daily work using Excel- Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc.,We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of Excel at an advanced level
Digital Content Associate - French, FreeVee
Amazon, Chennai, TN, IN
DESCRIPTIONResponsibilities: - The primary responsibility of the role is to perform quality checks on French & English language digital content while listening to and to identify errors as well as validating errors reported by various systems and customers. - Associate should have passion to work on digital video content. - The associate needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content. - The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - Associate should be a team player and come up with ideas to improve the editing/QA process. - The associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - The employee will be an individual contributor for this role. - In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. - Associate should be a team player and come up with improvement ideas to improve the process. - Associate will be required to work with headsets in the majority of the work time.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONSMust be a graduate in any stream Minimum excel knowledge Strong Written and Verbal Communication The associate will be required to use software and /or tools on a daily basis. The tasks will be primarily repetitive in nature and will require the individual to make judgment based decisions keeping in mind the guidelines provided in the SOP. The individual will also need to be able to raise a flag depending on the situation · Working knowledge of computers (Basic MS Office related skills) · Basic Analytical and Logical Reasoning Skills Strong Written and Verbal Communication in French & EnglishPREFERRED QUALIFICATIONS- Microsoft Office (Excel, Power Point Presentation).- Understanding in Video content creation and editing will be added advantage.
Associate Software Engineer - FMS
Boeing, Bangalore, Any
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, ModelBased Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing ecommerce team is currently looking to hire Senior Software Engineer for Boeing India Engineering (BIE) Software to join their team in Bengaluru, India. This position will focus on supporting the Boeing Global Services (BGS) IT organization. The selected individual will work in the Boeing India Engineering and Technology Center (BIETC) in Bangalore, India. As a Senior Software Engineer, the selected individual will work with the Boeing India teams and its partners and stakeholders to develop, maintain and improve the ecommerce applications. Position Responsibilities: As an Experienced Application Development Engineer, the selected individual will work in the BIETC Boeing Global Services (BGS) engineering team to develop, maintain, and improve Aviation software products.The position involves aligning / integrating / streamlining a range of product support, maintenance and enhancement requirements and will drive technology leadership for critical design considerations and drive future integrated product roadmap.The selected individual will maintain and improve application software related to aircraft and air traffic management and potentially integrate with other products to provide a world-class modeling and simulation tool suite for Boeing customers globally.The selected individual will work with cross-functional teams spread across multiple products and locations within Boeing and external partners.The selected individual work in an Agile Scrum team following the best practices on Software Craftsmanship such as Test-driven development and Pair Programming/Peer Reviews.The selected individual will work in close cooperation - actively aligns the technical roadmap, APIs and Interaction Design, with teams based in international locations.The selected individual will be responsible to create and maintain necessary software design and architecture documentation.The selected individual will actively support in reducing technical debt.The selected individual will be a skilled, highly professional engineer, work collaboratively with an international team comprising software development, product management, and business analysis.The selected individual will also be responsible to provide support to the development of internal competency and resources for critical skill sets and be a sought-after expert that other developers can benefit from.The selected individual is highly passionate about creating beautiful things with software.The selected individual owns a problem until it's solved.The selected individual lays equal emphasis on testing and generating error-free software.The selected individual will be responsible for coordinating and communicating regularly with experts in Boeing organizations around the world.Selected individual will need to support initiatives of the Boeing India organization related to engineering excellence, employee development, mentoring, customer engagement, etc...The selected individual should be available to travel domestically and internationally, as required.Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): (9-12 years) A Bachelor's degree or higher is required as a BASIC QUALIFICATION8+ years of experience in Aeronautical data / Aerospace / Aviation domain specifically in below areas.Experience in Aircraft performance computation/optimization Experience in Airline flight operations and pilotingExperience Deck applicationsExperience to Software Development and Systems engineering Preferred Qualifications (Desired Skills/Experience): 6 years C++ industrial application development experience in past 7-8 years1-2 years' experience in Java, Javascript stack, node JS, Typescript ,HTML, CSSActual airplane simulation, CSF, real-time, Window32/64 and MS experiencePreferred Skill Set DevOps, automation, scripting, CI/CD (Azure CI/CD, C#, Powershell)Actual airplane simulation, CSF, realtime, Window32/64 and MSPython, willingness to pickup Rust, Golang, WASMNetworking, TCPIP, UDPGame SDK/FrameworkVirtual ServerSimConnect/MSFS 2020/FSX/P3D/XPLANEExperience Flight Plan/Optimization, Aircraft Fuel planning and optimization, expertise in Lateral and Vertical flight planning.Flight Management System (FMS) domain knowledgeFlight plan deconstruction knowledge and experienceKnowledge of Navigation database, Performance DatabaseAny exposure to pilot training solutionsExposure to M/C learningExpertise in integration and systems testingAssists in the facilitation of team meetings across time zonesDelivers informative, well-organized presentationsExcellent verbal and written English, including grammarProblem SolvingIdentifies critical issues with easeExperience of managing operational decision support & monitoring software which involves, productivity and operational performance of airlinesExhibits confidence and an extensive knowledge of emerging industry practices when solving business problemsMust have experience working with cross-functional teams spread across multiple productsMust be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zonesPushes creative thinking beyond the boundaries of existing industry practices and client mindset Typical Education & Experience: Bachelor's degree or higher in computer science, aerospace or other closely related field and 7-8 or more years' related work experience Relocation: This position offers relocation based on candidate eligibility.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:55 PM
Digital Marketing Associate
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS - Completed under graduation (UG) in any stream. - Analytical knowledge to solve basic mathematical and logical problems. - Knowledge of Excel (Basic excel knowledge and logics) - Ability to communicate effectively (Read, Write, Speak)DESCRIPTION - The Primary responsibility of the role is to perform marketing operations to improve visibility of the content. - The role will require the candidate to quickly understand the marketing tools and operation workflow tools. - Candidate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Candidate has to follow editing SOP to spot/catch errors in the content. - The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. - Candidate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. - The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. - The role is an individual contributor role. - The role requires a graduate degree with exposure to MS office and comfort with numbers. - In addition the associate should have attention to detail, good communication skills, and a professional demeanor.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS - Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes. - Self starter, good team player Strong attention to detail in editing content and deep dive and identify root causes of issues. - Good at problem solving, data analysis and troubleshooting issues related to content editing. - Good interpersonal skills to manage ongoing relationships with software team and inter operations teams. - Working knowledge of XML standards would be an added advantage. Knowledge of or experience in Publishing industry is a big plus. - Should be able to write SQL queries. - Knowledge on python/selenium to perform basic automations of repetitive tasks.Salary: . Date posted: 04/10/2024 09:17 AM
Ad Ops Services Associate, Amazon
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Ideal candidate may have 1-4 years of work experience in advertising domain.- A bachelor's degree or higher is required.- Candidate to have excellent communication skills.- Knowledge of basic excel skills.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.DESCRIPTIONJob summary:Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform accurate media plan creation/reviews and to handle reporting process within the tool.Job Description: In this role, the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge.Roles and Responsibilities: This includes, but is not limited to: • Gain a thorough understanding of the business and operational area. Process allocated work to meet and exceed daily productivity targets • Maintain the highest standards around campaign QA, media plan creation/reviews • QA campaigns that are trafficked to Amazon's stable of properties: Amazon, Twitch, etc. • Provide support and coverage to other advertising teams • Provide account team with screenshots confirming creative went live • Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows • Provide, verify 3rd party reporting • Uphold user experience by confirming ad units when they go live Knowledge & Skills/ Business Acumen • Outstanding organizational, prioritization, attention to detail and multi-tasking skills • Comfortable in fast-paced, multi-tasked, high-energy environment • Show excellent oral and written communication skills with the ability to face external and internal customers in a professional and mature manner.Key job responsibilities• Maintain the highest standards around campaign fulfilment• Execute campaigns by trafficking ads to Amazon's stable of properties: Amazon, Twitch.tv etc.• Build campaign, line items, creative in an ad server with reference to the requirement.• Communicating the status of campaign creation to key global partners and also providing twitch team with screenshots confirming creative went live• Complete ad server and campaign audits using checklists to ensure accuracy and completeness of the campaign, including go live workflows• The ability to proactively troubleshoot, solve problem quickly and escalate as needed• Create weekly/monthly campaign reports• Take on ad-hoc projects to improve processes and maintain ad serving capabilities.• Responsible for SLAs (Service Level Agreements), quality, customer experience and productivity of assigned team• Partnering with key stakeholders to define, identify and influence the development of new initiatives• Creating best practices by putting forth improvement ideas• Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation• Look at ways to automate the processWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Demonstrated problem solving and analytical skills.- Proven ability to work productively and efficiently in an independent setting.- Proven ability to clearly communicate with managers and associates at all levels.- Global perspective and understanding of business objectives.- Attention to detail and work with the highest level of accuracy.- Willing to work in a diverse atmosphere and contribute to an inclusive culture.- Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months') Weekly Off: RotationalSalary: . Date posted: 04/18/2024 09:08 AM
QA Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. QA Architect : The QA Architect is responsible for successfully designing and managing the successful delivery of artefacts related with complex Salesforce solutions for our customers. These technologies include & are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.This role involves handling critical customer engagements & suggesting technical aspects of project management processes. Apart from day-to-day activities, the candidate is expected to be involved in guide / mentor next cadre of individual contributors in technical aspects as per Salesforce values, The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services.This role may also involved handling a very small group of engineers & associates aspiring growth in technical QA responsibilities Location: Hyderabad, Bengaluru & JaipurWork Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required:* Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc* Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA technical experience & work experience, etc.)* Overall work-experience of 10+ years, Strong QA technical expertise of at least 5+ years in QA for Performance and/or Automation testing.* Knowledge of data integration tools & experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)* Understanding of development & deployment processes, standardizing QA environments, aligning QA tasks with Continuous Testing, and CI/CD pipelines.* Working Experience on tools like Git, Jenkins,Zephyr, Junit, TestNG, Selenium Concepts, Copado integration & Azure* Excellent understanding of QA practices and procedures.* Excellent written and verbal communication skills.* Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience.* Understanding of key design patterns & large data volume limitations and standard methodologies. * Understanding of data sharing and transparent considerations and how these play into platform architecture. * Understanding of QA architecture and ability to craft scalable solutions.* Continuously raises the bar on what defines customer service delivery.* Excellent situational awareness in handling objections in dynamic customer environments.* Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision* Ability to address and effectively engage large audiences and hold their interest* Excellent convincing skills; ability to hold own point of view in tough conversations* Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management* Strong Escalation management experience with multiple stakeholders including customers and product teams* Demonstrate strong work ethic and advanced organisational skills* Ability to develop and deliver creative solutions for complex situations* Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities:* Collaborate with client partners to define requirements, results, and set and handle expectations * Translate business requirements into well-architected solutions that best leverage the Salesforce platform * Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states * Provide oversight and governance of Salesforce projects! * Follow and help define QA standards. Ensure quality & appropriate design patterns are followed. * Handle the delivery of complete QA deliverables for integrations and data migration elements of a Salesforce implementation! * Ability to understand a project and investigate to debug issues. * From time-to-time, the QA Architect may be encouraged to take part in other activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) with prospects. * Liaise with Salesforce product teams to support client implementations. * Manage a very small QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines.* Ensure that direct reports have the resources, information and processes necessary to deliver effective QA solutions to our customers* Effectively represent the QA practice on entire CSG group to deliver on organisational objectives.* Develop and maintain QA procedures and policies* Advocate for QA practice and define ways to continually add value to the customer experience* Flexibility to work in staggered shifts based on customer engagement.* Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadershipAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM
QA Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. successful delivery of artefacts related with complex Salesforce solutions for our customers. These technologies include & are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.This role involves handling critical customer engagements & suggesting technical aspects of project management processes. Apart from day-to-day activities, the candidate is expected to be involved in guide / mentor next cadre of individual contributors in technical aspects as per Salesforce values, The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services.This role may also involved handling a very small group of engineers & associates aspiring growth in technical QA responsibilities Location: Hyderabad, Bengaluru & JaipurWork Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required:* Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc* Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA technical experience & work experience, etc.)* Overall work-experience of 10+ years, Strong QA technical expertise of at least 5+ years in QA for Performance and/or Automation testing.* Knowledge of data integration tools & experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)* Understanding of development & deployment processes, standardizing QA environments, aligning QA tasks with Continuous Testing, and CI/CD pipelines.* Working Experience on tools like Git, Jenkins,Zephyr, Junit, TestNG, Selenium Concepts, Copado integration & Azure* Excellent understanding of QA practices and procedures.* Excellent written and verbal communication skills.* Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience.* Understanding of key design patterns & large data volume limitations and standard methodologies. * Understanding of data sharing and transparent considerations and how these play into platform architecture. * Understanding of QA architecture and ability to craft scalable solutions.* Continuously raises the bar on what defines customer service delivery.* Excellent situational awareness in handling objections in dynamic customer environments.* Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision* Ability to address and effectively engage large audiences and hold their interest* Excellent convincing skills; ability to hold own point of view in tough conversations* Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management* Strong Escalation management experience with multiple stakeholders including customers and product teams* Demonstrate strong work ethic and advanced organisational skills* Ability to develop and deliver creative solutions for complex situations* Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities:* Collaborate with client partners to define requirements, results, and set and handle expectations * Translate business requirements into well-architected solutions that best leverage the Salesforce platform * Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states * Provide oversight and governance of Salesforce projects! * Follow and help define QA standards. Ensure quality & appropriate design patterns are followed. * Handle the delivery of complete QA deliverables for integrations and data migration elements of a Salesforce implementation! * Ability to understand a project and investigate to debug issues. * From time-to-time, the QA Architect may be encouraged to take part in other activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) with prospects. * Liaise with Salesforce product teams to support client implementations. * Manage a very small QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines.* Ensure that direct reports have the resources, information and processes necessary to deliver effective QA solutions to our customers* Effectively represent the QA practice on entire CSG group to deliver on organisational objectives.* Develop and maintain QA procedures and policies* Advocate for QA practice and define ways to continually add value to the customer experience* Flexibility to work in staggered shifts based on customer engagement.* Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadershipAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM