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Technical Support Engineer
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. 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This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. 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Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM
Specialist Application Services : Smartplant Foundation
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Requisition ID:275514:Relocation Authorized:None:Telework Type:Part:Time Telework:Work Location:New DelhiCompany Overview: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact.We serve the Infrastructure; Nuclear, Security and Environmental; Energy, and Mining and Metals markets. Our services span from initial planning and investment, through start:up and operations. Core to Bechtel are our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.Essential Job Responsibilities::Provide Smart Plant Foundation / SDx administration and functional support to projects.:Establishing correlation with other SmartPlant tools and maintaining Authoring Domains.:Work with projects to gather requirements and guide the team for SetupConfiguration including Schema Modeling, Custom mappings, Post Processor, Customizations, Web Client and Web API.:Manage support incidents for SPF as communicated through Service Now, over e:mail or telephone.:Must be able to act independently and take a proactive approach to tasks.:Amenable to work in swing shifts to cover offices other than New Delhi.:Interaction with other GBU / Site offices and communicate with SupportDevelopment teams.:Interact with Project users for specific tasks / reports.:Assist project users for automating repetitive project related tasks.:Maintenance of Test Environment for Application exchanges.:Interaction with other IT groups like Project IT, Infrastructure, Database Administrators etc.:Testing applications and participate in certification process for new versions of applications.:Providing training to users / super:users on application as required. Participate in train:the:trainer modules.:Manage SPF database deliverables and perform database handover and close out.:Support the Triage and Root Cause Analysis excercises as and when required.Qualifications and SkillsBasic Qualifications::Deep understanding of Database structures and application architecture for supporting Construction Applications. Familiarity with Oracle, SQL Server, Access databases.:Thorough understing of Data exchanges and integration. Ability to troubleshoot dataflow issues within applications.:Expertise in applications SmartPlant Foundation, SDx Project / Operation, SmartPlant Construction etc.:Expertise in SmartPlant Schema, Web API, Smart API Manager, Web Client, SPF Customization, DDP Mapping and Dot Net programming skills.:Experience with other Hexagon SmartPlant suite of products.:Knowledge of Adapters and APIs for data integration with other applications Eg. S
Hyperion Senior Administrator
TTEC, Andhra Pradesh, Hyderabad
TTEC is seeking an intermediatelevel Hyperion Administrator that can work in a small team environment. Thisperson may be a primary contact for end user issues, administrative requests,and other related tickets that get routed to the team. They must be ableto analyze complex issues and find solutions in a frequently busyenvironment. Ideal candidate will have experience moving on-premises Planningenvironments to EPBCS.In this position you will: Actively support and monitor all Oracle Hyperion systems Use a variety of methods of interacting with users including a ticketing system, email, text messages, IM, and other messaging applications Perform key business processes such as setting up budgets, forecasts, and associated rounds Follow established procedures such as coding standards, change control, and separation of environments Interact with a variety of both technical and non-technical users. This position must be able to understand both sides and translate what they are saying. Work with users that are in a variety of time zones, but primarily US time zonesQualifications: Bachelors (BA or BS) degree or equivalent blend of education and experience Strong experience in Healthcare IS 4+ years experience with Oracle’s Hyperion Enterprise Performance Management Suite Minimum of 2 years of experience with Oracle’s Planning and Budgeting application Experience with Essbase (ASO & BSO) cube analysis, design and maintenance Experience with Essbase database administration, upgrades, performance tuning and optimization Experience with Oracle or MS SQL Server databases Experience with Windows Operating Systems Experience with installation, configuration, upgrade and deployment of Hyperion and OBIEE (including HFM, HPCM, Planning, Essbase, SmartView, Financial Reporting, EPMA, DRM, FDM, etc.) Experience with configuring and maintaining user security Competent in supporting the technical, operational, and application needs for a highly complex application or several moderately complex applications from end-to-end Ability to utilize monitoring tools to evaluate general health of applications from end to end.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
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We are looking for a " Sr. Application Engineer "for one of our esteemed Clients for Hyderabad Location.RESPONSIBILITIES:Provide service to SaaS/Cloud Services by providing proactive knowledge and acting as an escalation point for Service Operations. Resolve issues and incidents within SLA.Proactively work with vendors and providers on issues identified in products and chase issues until successful resolution. Timely resolution of issues within work streamIndependently implement approved medium and large scale projects that align towards service and departmental goals.Lead, coordinate, and manage all aspects of application design and implementation.Oversee the development, and implementation of service/application software solutionsParticipate in design of new application, and strategies.Manage relationships with counterparts including functional owners or work streamsLiaise with company's database, Network/Systems and NOC teams for prompt rectification of any problems or emergencies.Provide direction for the Network Operations team in support of application support.Coordinate and conduct training sessions for junior system administrator staff.Provide guidance and support to the enterprise; act as single point of contact Applications Operations related issues.Coordinate with network engineering to ensure availability, reliability, and scalability of applications to meet business demands.Recommend and execute modifications to application infrastructure in order to improve efficiency, reliability, and performance for application.Implement automation for Application deployments.Implement monitoring for Applications and Services.Keep current with related technologies and releases.Develop and execute test plans to check infrastructure and systems technical performance in relates to applications.Report on findings and make recommendations for improvement.Oversee new and existing applications, and software upgrades.Carry off:hours escalation as part of on:call rotation or an emergency with 10minutes of Response Time.Ensure completeness and quality of all deliverables.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery, acting as an escalation point for project team members to provide issue resolution.Document technology deployments by creating Standard Operating Procedures, training guides. Train coworkers and other members of Network Operations staff.REQUIREMENT:At least 5 years of experience supporting customer facing cloud service.At least 5 years of experience supporting 99.9 SLA service.At least 8 years of experience deploying .NET and Microsoft SQL based Releases.At least 5 years of experience with deploying release without service downtime.Experience in carrying on:call rotation duties with 10min of response time.Implement automation for Application deployments.Implement monitoring for Applications and Services.At least 3 years of experience with develop and execute test plans to check infrastructure and systems technical performance in relates to applications. Report on findings and make recommendations for improvement.At least 5 years of experience in overseeing new and existing applications, and software upgrades.Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery.
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Current Job Openings for Database Administrator Jobs in Mumbai. Candidate should have Experienced with multiple database platforms including Oracle and SQL Server. Browse & Apply for best suited Database Administrator Jobs. Database Administrator Job
Senior SQL Server Engineer and Database Administrator with MNC, Bangalore
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Group: Hosting Position: Senior SQL Server Engineer and Database Administrator Level: L1 Essential Skills: • Experience with T-SQL and advanced Microsoft SQL Server (2000/2005/2008) concepts • Coding experience in Microsoft languages (.NET, C#, VB6) • Ad
DB Administrator(Orcale, PLSQL , sql , Unix , )
, IN
Job ID: Required Travel :MinimalManagerial : NoLocation: :India: Pune (Amdocs Site)Who are we?Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.89 billion in fiscal 2023.In one sentenceThe DB administrator is handling physical and applicative database administration activities supporting end 2 end life cycle of product from database perspectiveWhat will your job look like?:You will support the following levels: Physical : responsible for the physical and technical oriented aspects e.g. storage, security, networking and more; Application : you will handle all application:related issues (e.g. queries, users, embedded SQL's etc.):Ensure database resources are sized accurately and a design strategy is developed to make sure that the database is maintained at a healthy size.:You will ensure availability and performance of multi database and application environments with very large volumes and sizes.:You will perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc.:You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure efficient performance.:You will interact and work with multiple infra and IT teams as part of environment setup, maintenance and support:You will work closely with developers, assist them with database structure design as of business needs (e.g. indexes, constraints, integrity)All you need is...:At least 3 years' experience as a DBA in a large environment with Oracle 10g, 11g, 12g,RAC and ASM : database management and architecture:Desirable experience : MSSQL 2005/8/12:You will have the ability to work with Linux/Unix and Windows based OS Environment:Experience in working with large scale projects and databases highly advantageous:Extensive operation systems knowledge and network architecture knowledge:Experience in working and configuration of storage (IBM/EMC/Netapp):Experience in operating within a sophisticated, multi:interface environment.Why you will love this job::Drive growth by constantly looking for opportunities to bring more value to new and existing customers. Calling upon your superb communication skills and the ability to clearly translate business benefits that our service offerings provide.:You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development:Join us in our expanding organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs:We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leaveAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Senior Systems Administrator
Boeing, RAAF Base Amberley, Any, Australia
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Location:RAAF Base AmberleyCategory:Engineering / TechnicalPosition Type:PermanentJob Reference:BOE/1789460B No File AttachedShare This:The Opportunity -In partnership with the ADF and the Commonwealth, Boeing Defence Australia (BDA) provides aircraft maintenance and upgrades, component maintenance solutions, technical support, mission-critical infrastructure support and training on some of the most capable surveillance, command, control, and combat platforms in the world.BDA is looking for a Senior Systems Administrator. In this role you will support and deliver ICT systems administration for the FA/18F Super Hornet and EA-18G Growler aircraft, as part of the Air Combat Electronic Attack Sustainment ProgramThis role is based at RAAF Base Amberley, Queensland.As a Senior Systems Administrator within BDA, you will Support multiple software systems to build a key BDA software development environment;Collaborate with systems and software engineers throughout the engineering lifecycle to meet design & support requirements;create and maintain documentation of the environment's configuration and operational processes;Act as an engaging facilitator, bringing out the best in team members with varying levels of experience;Collaborate and communicate across a multi-disciplined work environment to deliver robust outcomes for the Super Hornet and Growler capability.About youTo be successful in this role you will have:Prior experience across multiple IT disciplines ideally with 3+ years' experience in similar roles;Experience dealing with classified Defence environments;High level communication skills and the ability to communicate at all levels;Ability & Willingness to gain up to Secret (Negative Vetting 1) Security Clearance with the option to go to Top Secret (Negative Vetting 2);Demonstrated ability to communicate effectively with business, technical stakeholders, senior management and project team members;Strong written and verbal communications skills and the ability to clearly articulate complex concepts to a broad and diverse audience;Experience dealing with classified Defence environments;Applicants must be Australian Citizens to meet Defence security requirements.Desirable Skills:Hyper-V/VMware and enterprise storage.Citrix XenApp and XenDesktop.Oracle and/or SQL Database administration and scripting.Microsoft SCCM/SOE configuration and management.Cyber Security with exposure to and/or familiarity with the ISM/PSPF Frameworks.Applicants must be Australian Citizens to meet Defence security requirements.What's on offer? BDA provides people, expertise, process and tools to manage aircraft design, repair and continuing airworthiness capabilities supporting program execution and growth opportunities. Forward looking, BDA has developed a Capability Plan to meet our defence customers' evolving needs, both in Australia and internationally.Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.Other benefits:Work on cutting edge projects with opportunities to work across platforms.Attractive remuneration and annual bonus.Formal mentoring and training as well as on the job learning.Formal reward and recognition program.Access discounts for health insurance, travel and accommodation.Paid study leave, paid parental leave and Defence leave.Salary packaging options available.Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.Social and community groups. BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts. We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/19/2024 03:58 PM
Software Engineer III - Java, AWS
JPMorgan Chase, Bengaluru, Any
As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems. Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development. Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Work closely with the product team to understand the business requirements and user acceptance testing teams to support during UAT phase. Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Adds to team culture of diversity, equity, inclusion, and respect Have a defined goal based approach and adhere to committed timelines. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience, Bachelor's degree required. Strong skills around object oriented analysis and design (OOAD), data structures, algorithms, design patterns Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in Java 17, Spring Boot, and SQL Databases, Advanced in two or more technologies - Functional Programming, BPMN, Microservices, RESTful webservices development, JMS, Kafka, Hibernate Experience with JDBC/JPBA frameworks such as Hibernate or MyBatis. Cloud - Strong Hands-on Cloud Native Architecture - Azure / AWS, Containerization / Kubernetes Solid understanding of agile methodologies, CI/CD, Non-Functional requirements like Resiliency, performance and Security. Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Independent and self-motivated Strong interpersonal and communication skills Exposure to cloud technologies About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/22/2024 10:26 PM