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Logistics Warehouse Salary in Hyderabad - PayScale

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IT Reverse Logistics Manager, IT Services
Amazon, Hyderabad, TS, IN
DESCRIPTIONWe are Amazon; we pioneer.Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We’re also working to become Earth’s most customer-centric company. We’re seeking a driven IT Reverse Logistics Manager to join our IT team in Hyderabad, India.Your responsibilities : A bright, motivated, hardworking individual to fulfill the IT Reverse Logistics Manager role. Core role of the candidate is to make sure IT asset retrieval is carried for all Amazon Exit/Offboarding employees and breakfix replacement of existing users. Working closely with thrid party logistics vendors to make sure they maintain the standard and SLAs. Should also have people management skills to handle a team of 15-25 resources.The ideal candidate should possess a work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence. Candidate with Logistics background would be preferable.This is very much a hands on role, so expect to be doing everything that you would expect your team to do – from generating the Exit employee report week on week, connecting with employees to collect their current address, working closely with logistics vendor for asset pickup and making sure it comes back to Amazon site. Along with this, making sure Allsec clearances are given on time to the exit employee. The Logistics Manager shall support the IT Services (ITS) team in India with shipping, maintaining, receiving, warehousing, and managing end to end inventory operations of IT Fixed Assets and consumables and other supplies by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, Health & Safety and shipping requirements by studying existing and new legislation as applicable; enforcing adherence to requirements; advising management on needed actions. The ITS team safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. Working with Procurement and other regional Logistics Managers, the ITS team control inventory levels by conducting physical counts and reconciling with inventory management tools. They also maintain the physical condition of the warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. At ITS, we work in a high security environment with sensitive equipment and maintaining this security and accountability will be the primary task. Logistics manager is responsible for the security and tracking of parts within the warehouse. Logistics manager is wholly responsible for the safety, development and well-being of their staff.He / she will be responsible for complete warehouse operational requirements by scheduling and assigning employees and following up on work results, maintain warehouse staffing levels by recruiting, selecting, orienting, and training employees. He / she will be responsible to maintain warehouse staff productivity and goals by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. He / She will contribute to continuous process improvements to deliver on our goals of high availability and low cost. He / she maintain up-to-date metrics dashboards and will create reports for management as required.Ideally, he/she should also have knowledge of import / export requirements for India and have a good working experience of in-country distribution processes. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience
Sr Data Engineer, Ops Finance Transportation
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Amazon transportation controllership team is looking for a Senior Data Engineer who is data-driven and detail oriented, to partner in expanding our financial data systems to support our global transportation network. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate. This person must be strategic and have strong analytical skills, robust interpersonal and influencing skills, strong organizational and project management skills, and is a self-starter. They will need to roll up their sleeves, work both independently and collaboratively across teams, and have a high level of ownership and accountabilityKey job responsibilities- Architect and develop end to end scalable data infrastructure and data pipelines- Develop data products, deploy highly performant solutions, build data infrastructure leveraging AWS services (such as EC2, Redshift, EMR, Lambda, Quicksight etc.)- Improve existing solutions and come up with next generation Data Architecture to improve scale, quality, timeliness, coverage, monitoring and security.- Develop new data models and end to data pipelines.- Lead design reviews for other Data Engineers on the team and actively participate in design reviews of related tech products.- Provide technical and thought leadership for Data Engineering and Business Intelligence- Create and implement Data Governance strategy for mitigating privacy and security risks- Design, implement, and support a platform providing secured access to large datasets.- Interface with multiple finance and accounting customers, gathering requirements and delivering complete data solutions.- Develop ETL pipeline that links various datasets that could serve the analysis objectives in the most efficient way- Analyze and solve problems at their root, stepping back to understand the broader context.- Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWSA day in the lifeWork with the largest dataset in logistics management anywhere in the world to drive business insights, support operations and build analytical solutions for partners which can help drive cost control and decision making. As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models, Gen Ai and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies.About the teamTrans Controllership in Finance is one of the most challenging and exciting spaces to work for, with new geographies, new modes and new carriers being launched every day and being required to seamlessly integrate with the Transportation technical systems for automatic Ingestion of Freight invoices, thorough auditing, timely payment and for proper accounting to keep our books clean and accurate. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- - Design & Implementation of automated data contract and data quality enforcement mechanisms- - Expertise at least in 1 data Orchestration tool- - Working experience in CDKPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses- Master's degree- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of distributed systems as it pertains to data storage and computing- - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- - Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy- - Experience providing technical leadership and mentoring other engineers for best practices on data engineering- - Strong understanding and experience with DBMS internals.- - Strong understanding of system performance and scaling- - Knowledge on LLM and Gen Ai.
Project Manager - Business Intelligence & Data Warehouse for Qatar
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Business Analyst, ROC, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- 2+ years of complex Excel VBA macros writing experienceDESCRIPTIONAmazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of a dynamic analytics team.As Amazon Transportation Services (ATS) we strive to be the earth's best logistics service provider. We make product journey in the supply chain smooth, to ensure best customer experience.As Business Analyst in ATS you solve exciting logistics problems with potential saving millions of dollars!To do this,- You eye to uncover trends to go beyond the obvious, identify the "whys"- You are comfortable dealing with ambiguity, asking questions and taking up challenges- You deal with multiple teams; understand newer areas of business with ease- You are comfortable owning multiple projects and driving them to closure- You are technically sound in finding and wrangling data you need to bring out the insight- You are comfortable presenting and reporting them effectively to Leaders of Amazon!Proficient in SQL and conversant with AWS infrastructureKey job responsibilities• Understand the various operations across ROC • Design and develop highly available dashboards and metrics using SQL and Excel/Quicksight• Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with SQL or ETL- Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / AgeSalary: . Date posted: 04/04/2024 10:16 PM
Program Manager I, NA WHT
Amazon, Hyderabad, TS, IN
DESCRIPTIONROC OverviewRelay Operations Center (NOC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting NA geography. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Program Manager at ROCA Program Manager facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. The candidate should also be hands on with SQL, R/Python scripting.Key job responsibilitiesResponsibilities include, but are not limited to· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.· Developing and/or understanding performance metrics to assist with driving business results.· Scoping out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.· Identifying the business impact of trends and making data backed decisions.· Escalating problems or variances in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)PREFERRED QUALIFICATIONS- Experience with SQL- Experience in requirement gathering and ability to write clear and detailed requirement document- Master's degree or equivalent
Transportation Specialist I, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10-24 months of work experience.- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Good communication skills - Transportation Specialist will be facilitating flow of information between external parties- Proficiency in Advanced Excel (pivot tables, vlookups)- Ability to handle and interpret large sets of data- Demonstrated ability to work in a team in a very dynamic environmentDESCRIPTIONROC OverviewROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Trans Ops SpecialistA Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.Key job responsibilitiesResponsibilities include, but are not limited to:Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Stakeholders, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and present in a review forum. Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree in Operations or in a related field will be preferred.- Experience with SQLSalary: . Date posted: 04/10/2024 10:16 PM
Senior Financial Analyst, Controllership
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 4+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting or related field- 2+ years of building financial and operational reports/data sets that inform business decision-making experienceDESCRIPTIONAmazon is seeking an experienced Sr. Financial Analyst to support financial reporting and analytics in Amazon Transportation Services, a leader in the global supply chain revolution through pioneering robotics, revolutionary automation initiatives, seeking sustainable solutions such as electric vehicles, and introducing one-day delivery for millions of products, in order to deliver billions of packages to delight customers Career Opportunities:Controllership seeks an Accounting and good in Finance to own Financial Reporting and Analytics and ensure financial statements are correct in transportation space for inbound, middle mile and outbound. Experience in this team opens up several career opportunities across Amazon. You will learn to produce insightful financial reporting, build robust and repeatable financial processes, controls, and perform in-depth analysis on transportation spend numbers. Given the nature of our business, you will learn to venture into unknown territory, and learn how to succeed in a new space. Team Exposure:This role partners across transportation, fulfilment, supply chain, and technology teams to improve efficiencies while improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role creates a "learn by doing" environment by engaging with business and technology to promote and encourage continued customer focus. You will anticipate and resolve bottlenecks while balancing business needs and escalating where appropriate. Success in this role:The successful candidate has demonstrated the following : Good in developing insights using financial trend analytics, activity based costing, econometrics, and/or statistics. The candidate should have excellent verbal and written communication as the role requires heavy partnership with global teams. This role will work in a dynamic environment working with some of the world's largest data sets in logistics costing and financial reporting. As such, the Sr. Financial Analyst must combine excellent business analysis skills and should be able to derive actionable cost measures for consumption across Amazon.Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Driving continuous improvement and standardization of processes, including implementation of good practices in the controllership area - Supporting financial reporting and operating planning, demonstrating finance acumen and should be able to quickly adopt to different business needs - Preparing concise commentary, tailored to various levels of stakeholders, and collaborating with operations' leaders and other teams - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Participates in hiring and mentoring peers. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeThe Sr. Financial Analyst blends reporting, critical thinking and ownership skills. while understanding and further developing financial applications. A typical day in this role provides an opportunity to resolve ambiguous problems, own month end close deliverables, work with tech partners to resolve technical issues and ensure successful accounting automation launch for month end close processes.About the team Transportation Controllership is a global finance team responsible for Financial Reporting activities, establishing Financial Control Frameworks and Advance Analytics in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for the contractual and managerial closing the books on Transportation spend.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 2+ years of transactional accounting field experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- CA or CPASalary: . Date posted: 04/10/2024 10:10 PM
Business Analyst, ROC, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- 2+ years of complex Excel VBA macros writing experienceDESCRIPTIONAmazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of a dynamic analytics team.As Amazon Transportation Services (ATS) we strive to be the earth's best logistics service provider. We make product journey in the supply chain smooth, to ensure best customer experience.As Business Analyst in ATS you solve exciting logistics problems with potential saving millions of dollars!To do this,- You eye to uncover trends to go beyond the obvious, identify the "whys"- You are comfortable dealing with ambiguity, asking questions and taking up challenges- You deal with multiple teams; understand newer areas of business with ease- You are comfortable owning multiple projects and driving them to closure- You are technically sound in finding and wrangling data you need to bring out the insight- You are comfortable presenting and reporting them effectively to Leaders of Amazon!Proficient in SQL and conversant with AWS infrastructureKey job responsibilities• Understand the various operations across ROC • Design and develop highly available dashboards and metrics using SQL and Excel/Quicksight• Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with SQL or ETL- Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / AgeSalary: . Date posted: 04/18/2024 09:14 AM
Transportation Specialist I
Amazon, Hyderabad, TS, IN
DESCRIPTIONJob Description for Transportation Specialist– NOCNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Rep:A Trans Rep at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works Outbound operations. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Rep on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Key job responsibilitiesResponsibilities include, but are not limited to: · Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from databases using Excel to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Good communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. .Providing real-time customer experience by working in fast pace operating environment.About the teamTrans specialist will be working a 9 hr shift and will be working on basic tasks like track and trace, customer comms, adhoc booking, cancellation of additional trucks by analyzing the volume patterns, container management etcWe are open to hiring candidates to work out of one of the following locations:Virtual Location - TSBASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with ExcelPREFERRED QUALIFICATIONS- Experience with SQL
Transportation Specialist I, ROC
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statisticsDESCRIPTIONROC Overview ROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: • Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in Excel, statistics and problem solving skills.Salary: . Date posted: 04/22/2024 10:48 PM