National Sales Training Manager Salary in Hyderabad - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category ProductJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Team : As a member of the Business Technology product management team, the Senior Product Analyst will specialize in continuous process and systems improvement for the internal sales Lead to Cash business flows. This role will require some overlap with US West Coast (PST/PDT) or US East Coast (EST/EDT) business hours and India Standard Time (IST). Role Description: The Senior Product Analyst collaborates with the Product Owner (PO) on requirements, business value scoring and success metrics. The Senior Product Analyst drives the requirements gathering process that accurately reflects business needs which includes: risk and impact analyses, "as is" and "to be" process documentation, agnostic of a specific technical solution. The Senior Product Analyst reviews technical solutions for compliance to business process and objectives. Senior Product Analysts may contribute to solution designs, testing plans and execution, as well as the training, troubleshooting and project management aspects of addressing business and operational needs. The candidate must have direct experience with Salesforce CRM as well as Sales, Commission splits calculation and understanding of compensation processes . Responsibilities: Help drive the product vision and high-level strategy to support Quote to Cash process Understand, analyze, and translate business requirements into functional requirements, supporting documentation, user stories, and acceptance criteria Drive feature assessment, requirements gathering, sprint planning, and documentation Develop and own user stories and acceptance criteria that represents the requirements provided by the business Prioritize the work for the scrum team to ensure focus on highest business value items Partner with the dev manager, scrum master to remove any blockers for the team Work closely with the scrum team in supporting the execution of their work Work closely with a product owner lead to communicate product outcomes as well as any challenges/obstacles to stakeholders across areas of expertise including IT and Sales Ensure transparency and traceability from requirements gathering through delivery and beyond Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT) Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines. Provide functional leadership during technology enhancements/upgrades/implementations and work successfully as a liaison with various internal business/technical partners. Partner with the support organization to provide training, support and technical assistance to operation team and end users. Contribute and establish standards and best practicesJob Qualifications: Experience/Skills Required: 4-7 years experience, Masters Degree in Computer Science/Business Administration or equivalent experience Experience in Systems/Business Analysis, Software Engineering or other related client-facing roles Experience in Sales and sales compensation processes systems / commission splits. Good understanding of the Sales operations domain and metrics/KPI's important for the domain Demonstrated experience in writing detailed user stories, acceptance criteria and agile software development Experience with enterprise system implementations Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences Excellent analytical and organisational skills with strong attention to detail Demonstrated success in transforming customer needs into working software within limited timeline and resources Ability to influence cross-functional teams Desired Skills/Experience: 3+ years experience Salesforce platform knowledge (Sales cloud and or Compensation Management and or Xactly ) At least 3-4 years of experience in Product Management Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:19 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Join our dynamic team as a Technical Instructor - Webinars, focused on delivering exceptional 1:Many customer engagements, empowering individuals and organizations to leverage Salesforce's robust platform effectively. We are looking for a passionate individual who thrives on educating and guiding customers through interactive webinars and consultative engagements. You will show customers how to design, code, test, debug, package and deploy, using best practices on the Salesforce or MuleSoft Anypoint Platform. As a key member of our team, you will play a crucial role in accelerating technical features and cloud adoption, while ensuring high levels of customer satisfaction and success.Responsibilities:* Deliver technical, high standard 1:Many customer engagements, tailored to various levels of expertise, including beginner, intermediate, and advanced.* Answer real-time questions from customers and provide additional resources* Ability to explain complex features in an easy-to-follow manner* Ability to demonstrate features and functionality with hands-on demos and exercises* Held up as a standard of excellence in delivering effective, well-managed and well-facilitated webinars* Stay current on the latest developments in Salesforce technology, best practices, and integration methodologies* Action Best Practice Insight including: * Product Education * Technical Advice * Adoption Guidance* Accelerate Feature / Cloud Adoption* Manage Consultative Engagements with Customers* Drive Guided Success Engagements* Cross-collaboration with the Product Education team including Content Development, Delivery and Success Guides* Consistently receive outstanding customer satisfaction scores of 4.7+ (out of 5) * Maintain a 70% Utilization TargetsRequired Compulsory Qualifications & Skills:* Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; advanced degree preferred.* Salesforce Platform Developer I and II and/or MuleSoft Developer certification is required; additional certifications such as Platform App Builder, Platform Developer, MuleSoft Architect or Salesforce Architect certifications are a plus.* Overall 3+ years of experience with a minimum of 1 years of relevant work experience on Salesforce and/or MuleSoft platform products* Proven success leading customer-facing presentations and engagements* Experience with virtual training platforms and tools, such as Zoom or WebEx* Programming Skills: JavaScript, Java, C#, HTML and CSS, SOQL and SOSL, REST and SOAP APIs, Apex and Visualforce.Preferred Qualifications & Skills:* Working knowledge of the overall Salesforce platform suite and applications* Able to handle objections, prioritize customer issues, and collaborate with manager and colleagues to effectively drive resolution* Proven ability to manage time and prioritize activities while performing effectively under pressure* Support Success and Sales Teams to ensure that customer gets maximum value out of the platform * Understanding of business analysis, change management, user adoption, release management, and governanceSoft Skills:COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagementsEXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suiteLEARNER: Has a passion for continued education in new technologies and complex business and technical conceptsPASSION: Passionate about Customer Success and a great listenerCULTURE: Embodies inclusive culture and a team player that everyone enjoys working withTRUST: Ability to earn the trust of the customer and live the company's core valuesAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:17 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category ProductJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers. With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect. Included in this platform is Salesforce Data Cloud product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources - all points of interaction. Salesforce Data Cloud aggregates customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using Einstein AI, and builds 1 to 1 personalized customer experiences based on these profiles. It is the future of Intelligent CRM. It's an enormous opportunity!We are looking for a passionate Product Manager that wants to be a part of defining the future of data driven CRM. The right candidate will have in-depth experience building BI and AI analytics platform capabilities using metadata driven system, configuration based extensibility across UI, persistence, analytics and integration layers, integrating data in heterogeneous application landscapes with use of APIs & connectors and domain expertise with Salesforce or equivalent CRM or Marketing solutions. Experience with big data technologies, analytic platforms or applications built for high scale and performance is a big plus. REASONS TO JOIN: Impact - your work will be used by thousands of customers, including Fortune 500 companiesTechnology - you will be working with consumer-scale big data and analytics technologies.People - you will work with great people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and Learn from the best!Broad Exposure - you'll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products.Learning - you will join a highly cross functional team who interact with all parts of the business every single week.Customer Success - You will work in an organisation highly focused on delivering customer success throughout their lifecycleCulture - Salesforce is a great place to work where there's open and honest communication with our Ohana culture. RESPONSIBILITIES 8-18 years of technology experience, defining the product capabilities for data ingestion, data federation, data management, data governance, data modeling & data analytics with UI, metadata and API based extensibility for the Salesforce Data Cloud. Experience delivering feature capabilities for Data, Analytics and AI/ML products preferredDelivering the administration and setup experience for the Salesforce Data CloudWork with other Salesforce cloud products to light up end 2 end use cases based on data and analytics integrations.Collaborating with Salesforce Platform Engineering teams to drive necessary platform requirements and dependencies.Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.Collaborate across multiple teams internally. These services have a high number of internal stakeholders with complex needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams.Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc.Experienced in CTS analysis, Pricing and Packaging.Work closely with key customers to envision, plan and execute along with assigned architecture and consulting resources. QUALIFICATIONS A deep understanding of the building App Platforms including metadata, custom objects & fields, APIs and Setup.Minimum of 8-18 years combined experience in engineering or product management with expertise in SaaS or PaaS environments.Proven ability to influence and coordinate cross-functional teams to execute against a plan.Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others.Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.Experience with big data technologies, analytic platforms and AI/ML frameworksAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:17 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACVcalculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills.Your Impact:Provide superior internal support and guidance for Account Executives including but not Limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support.Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition.Create and modify quotes as required.Ensure compliance with all company policies and responsible for SOX compliance.Train Sales and in particular less experienced AE's and facilitate cross-training among the team.Contributes ideas and innovations to improve upon existing systems, work processes and procedures.Create and update internal departmental Policies.Participate in projects involving technical and financial concepts providing recommendations.Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy.Work with Sales and Collections to assist resolution to customer billing investigations and disputes.Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base.Establish strong relationships with Sales, Renewals, Customer Support Managers,Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.Required Skills/Experience:2+ years sales operations or order management experienceMust have strong research and problem-solving abilities.Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly.Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment.Extreme attention to detail.Ability to clearly articulate case resolutions and actions required by Account ExecutivesThrives in a team environment.Salesforce experience a plus.Ability to work independently.Open to night shiftsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:17 PM

Embrace this pivotal role as an essential member of a high performing team dedicated to reaching new heights in data engineering. Your contributions will be instrumental in shaping the future of one of the world's largest and most influential companies.As a Senior Lead Data Engineer at JPMorgan Chase within the CCB Connected Commerce Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver data collection, storage, access, and analytics in a secure, stable, and scalable way. Leverage your deep technical expertise and problem solving capabilities to drive significant business impact and tackle a diverse array of challenges that span multiple data pipelines, data architectures, and other data consumers. Job responsibilities Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data​​ Designs and delivers trusted data collection, storage, access, and analytics data platform solutions in a secure, stable, and scalable way Defines database back-up, recovery, and archiving strategy Generates advanced data models for one or more teams using firmwide tooling, linear algebra, statistics, and geometrical algorithms Approves data analysis tools and processes​ Creates functional and technical documentation supporting best practices​​ Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Design & develop data pipelines end to end using Spark SQL, Java and AWS Services. Utilize programming languages like Java, Python, NoSQL databases, SQL, Container Orchestration services including Kubernetes, and a variety of AWS tools and services. Contributes to software engineering communities of practice and events that explore new and emerging technologies Evaluates and reports on access control processes to determine effectiveness of data asset security​ Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience. Hands-on practical experience in system design, application development, testing and operational stability. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying language. Hands-on practical experience in developing spark-based Frameworks for end-to-end ETL, ELT & reporting solutions using key components like Spark SQL & Spark Streaming. Proficient in coding in one or more Coding languages - Java, Python Experience with Relational and No SQL databases, Cloud implementation experience with AWS including: AWS Data Services: Proficiency in Lake formation, Glue ETL (or) EMR, S3, Glue Catalog, Athena, Kinesis (or) MSK, Airflow (or) Lambda + Step Functions + Event Bridge Data De/Serialization: Expertise in at least 2 of the formats: Parquet, Iceberg, AVRO, JSON-LD AWS Data Security: Good Understanding of security concepts such as: Lake formation, IAM, Service roles, Encryption, KMS, Secrets Manager Proficiency in automation and continuous delivery methods. Proficient in all aspects of the Software Development Life Cycle. Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Snowflake knowledge or experience preferred In-depth knowledge of the financial services industry and their IT systems Worked with building Data lake, built Data platforms, built Data frameworks, Built/Design of Data as a Service AP About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:26 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Saklesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in SF or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong echnical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM