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Business Training Manager Salary in Hyderabad - PayScale

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FinOps Manager - AR , Global Vendor Credits
Amazon, Hyderabad, TS, IN
DESCRIPTIONGlobal Accounts Receivable is looking for a proactive, people and customer - centric Finance Manager to manage the Global Vendor Credits Process covering geographies and complexities of an e – invoicing VAT regime. This role involves installing right internal controls and adherence to company policies with high level of operational delivery discipline and effective collaboration across teams. Broad responsibilities of this role would be to ensure vendor payables accounts are deducted and used against clearing the receivables in AR sub-ledgers. The role requires continuous process improvement focus, addressing questions and curiosity, diving below the surface to identify the root cause and the “so what” with data insights. The role needs to continuously manage and motivate team towards high performance delivery and build relationships with stakeholders across the globe. Key job responsibilities• Responsible for Global Vendor Credits receipt, validation, processing and rejection process including geographies and complexities of an e – invoicing VAT regime.• Ensure that Credits received from vendors/customers are applied accurately and timely to receivable accounts.• Work closely with Collections, Retail, Business Partners and/or other internal stakeholders to ensure that issues, if any with credit postings and applications are resolved in a timely manner. • Drive regular process deep dives and build mechanisms to identify process/systemic/technical issues and work with Business Partners to effectively address these.• Identify process improvement and automation opportunities and work with respective functions to implement these opportunities. • Simplifying operational complexities through innovative long-term solutions.• Proactively resolve complex outstanding issues with internal and external stakeholders. • Ensure company policies and procedures are followed and team is adequately trained on these requirements.• Review, audit and approve transactions as per company policy.• Create a “learn by doing” environment by engaging the analysts, ensure productivity is maximized through supervision, training, analysis, and feedback of performance data shared on a periodic basis.• Managing annual performance targets, creating and monitoring appropriate performance metrics. • Foster the culture of Invent and Simplify within the team and deliver Six sigma projects with an aim to optimize process outputs.• Create and support effective development plans to prepare employees for their next role.• Developing metrics for continuous tracking of process and team efficiency. A day in the lifeManage the team and collaborate cross vertically to deliver on process goals and improvements. Partner with ACES, FinTech and FinAuto to continuously oversee implementation of process improvements and automation opportunities towards process stability and scalability. About the teamAmazon Global Vendor Credits team is a finance operation team that processes the Credit notes issued by the vendors/customers. This team works closely with Accounts Receivable and Accounts Payable team to deliver on the process goals and accounting team for financial data reporting. The team continuously improves the process and strengthens the systems by working closely with multiple stakeholders and business partners across the globe such as Retail, Collection, PMO, FinTech and FinAuto teams. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor’s degree in Finance/Accounting/Business.- In depth knowledge of Order to Cash Process.- 10+ years of experience in Accounts Receivables and/or Accounts Payables with at least 5 years of people management experience.- 5+ years of experience implementing process improvement initiatives using data and metrics experience.- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint.- Experience implementing repeatable processes and driving automation or standardization.- Proven experience in identifying and driving process improvements and operational efficiency projects.- Demonstrated ability to manage large and diverse team, work cross-functionally and build consensus on difficult issues.- Managerial skills to handle problems, situations and crisis in a confident and decisive manner.- Ability to take difficult decisions and calculated risks and experiment new approaches.- Excellent interpersonal, verbal and written communication skills.- Ability to manage multiple priorities and communicate clearly and effectively with the team.- Demonstrated bias for action with strengths in problem solving and issue-resolution.- Ability to work in a deadline-driven work environment with an attention to detail and ability to multitask.PREFERRED QUALIFICATIONS- Master’s Degree in Accounting/Finance/Business.- Chartered Accountant (CA) with experience of handling large teams shall be preferred.- Ability to manage ambiguous situation and projects.- Experience working with a high-growth, fast paced company.
Senior Training Manager, AGI Data Services
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS• Bachelor's degree or significant college course work, in communication, education or related field•• Experience successfully managing a team and supporting their success and growth• Demonstrate success and experience with planning, creating, implementing and delivering training• Communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers• Experience collaborating with global stakeholders, SMEs, front-line managers and front-line employees• Knowledge of learning and training practices• Ability to use multiple learning methods and link appropriate methods with subject matter experts• Experience working with remote teams• Business English skills both verbal and written, as it's required to work with English language data training and learning• Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)• Project/program management and organizational skillsDESCRIPTIONTraining organization accelerates learning and continuous improvement of AGI-DS Operations. We do this by creating, managing, and delivering standardized, globally accessible, content across all skill levels. This enables to deliver high quality data labelling through the consistent understanding and application of procedures, and create network resource flexibility to meet customer demand.We are seeking a Training Manager to join our Training team in IndiaIf you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.Key job responsibilitiesKey job responsibilitiesWe are seeking a Training Manager to join our Training team.If you are a professional who thrives in a dynamic, ever-changing environment and you have a strong background in training and team management, we want to speak with you!In this role, you will focus on coordinating and managing all site's training initiatives across different workflows. You will work closely with Operations Managers, Training Managers worldwide and Subject Matter Experts to maintain consistency.As a Training Manager, you must be capable of:• Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information• Working with Operations stakeholders to identify target audience training needs and deliver learning modules against required training timelines.• Managing a team of site trainers and coordinating, planning workflow training modules such as new hire, cross training, launch trainings for new services, and other specific trainings as necessary.• Identifying site-specific knowledge gaps through observations, focus groups, quality checks, and data analysis and propose specific training topics based on findings.• Monitoring, tracking and reporting on training completion and success metrics.• Serving as an training subject matter expert (SME) to advise trainers on training organization and presentationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Learning/training certification in eLearning• Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (CPLP, CPT, PMP, etc.)• Demonstrated working knowledge of eLearningSalary: . Date posted: 03/29/2024 09:20 AM
Software Development Manager
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Software Development Manager supporting our bConnected product suite.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: We are looking for an experienced and talented Lead Software Engineer with 6-8 years of agile development experience to join our team supporting our bConnected product suite. You will have a direct impact on the customer experience leading the design and implementation of new features and functionalities built for the widely-popular bConnected suite of products. You'll lead a high-energy team delivering incredible, creative improvements to our products. You'll collaborate with other developers to write the best code and release often to deliver amazing results that our thousands of users love and use daily.Desired Skills and Experience:•Leading Full Stack development with 6-8 years hands on Web Application Development•Ability to lead a team on small to medium-sized projects ensuring that the development process is followed,expectations are managed with key stakeholders, design and implementation details are clearly understood, and committed deliverables are being met•Ability to work as part of a small team where you are expected to mentor junior members on all aspects of software development through direct feedback, documentation reviews, and pull requests•Ability to take a customer requirement and write a design document that clearly communicates how that requirementis to be implemented•Ability to write well-designed,well-structured, performant, maintainable code using Java, JavaScript,HTML, and CSS with jQuery, BackboneJS/AngularJS, Play, Spring or SpringBoot frameworks•Ability to implement features and functions described in functional and technical design documents written by the team•Provide feedback on process improvements,tools, and training for the development team•Understanding of typical web application and micro-services patterns.•Knowledge of open source libraries,tools, and frameworks (e.g. for logging, wiring, testing, building)•Has good Knowledge of MySQL, Linux.•Experience on markup languages like HTML5, and StyleSheets.•Experience in Design and Architecture of UIapplication.•Effective communicator, good team player, individual contributor and good at mentoring/leading. •Well verse with Agile Methodology for project execution.•Strong experience in building Single-page Applications a big plus. Hands-on CI/CD experience is a definite plus•Knowledge of static codeanalyzers like Sonar or any other tool is a plusEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Manager, QA
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. MANAGER, QA: Manager is responsible for ensuring the success of our customer engagement by effectively managing a team of QA engineers (Salesforce QA) along with actively involving a project execution & helping in process alignment & maintaining Salesforce standards. Handling a group of leads, engineers & associates around 15+ members. This role involves direct customer engagements, career development of individuals & project management processes. Apart from day-to-day activities, the candidate is expected to be helping leadership in strategic planning to grow the team, run projects of organisational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organisation to the wider world. The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services. Location: Hyderabad, Bengaluru & Jaipur Work Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required: Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA experience, Coach, Mentor & work experience, etc.) Overall work-experience of 10+ years, Strong people management expertise of at least 5+ years in QA management roles. Strong Experience in managing QA professionals. Experience with QA best practices and procedures. Excellent written and verbal communication skills. Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organisational skills Ability to develop and deliver creative solutions for complex situations Ability to attract, hire and retain high-performing professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: Manage a QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines. • Set team goals in alignment with Global objectives. Assist direct reports in the definition and attainment of individual goals Manage at least one customer engagement directly & simultaneous manage a group of individual contributors. Ensure that direct reports have the resources, information, and processes necessary to deliver effective QA solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the QA practice on entire CSG group to deliver on organisational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Develop and maintain QA procedures and policies Advocate for QA practice and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the QA group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts based on customer engagement. Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadership Skills Desired Post Graduation and / or Industry certifications like CSM, ISTQB, CSM, CASTP etc. Functional or technical salesforce.com application knowledge Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Manager, Financial System Engr, AWS Fintech Finance Automation- Engineering org
Amazon, Hyderabad, TS, IN
DESCRIPTIONAWS Fintech seeks a Financial Systems Development Manager. The ideal candidate has experience managing a team and supporting requirements gathering, technical design, development and deployment. The manager is responsible for the growth and development of their team. Developed solutions must strike the right balance between precision and speed, providing ever more scalable and granular data models, without sacrificing accuracy or agility. This position requires a high level of expertise translating business requirements into technical designs. On the AWS Fintech team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class technology is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for data modeling and finance. We take working hard, having fun, and making history seriously – you should too!AWS needs individuals that bring the Corporate Finance experience AND the entrepreneurial aptitude to accelerate decision making. Candidates should be willing to innovate and be able to do the heavy lifting to implement their innovationsKey job responsibilities- Lead an organization that consists of engineers and operations specialists.- Manage and develop the team, including hiring, retention, performance management, mentoring and capability/skill development.- Contribute to the long term technical roadmap, architecture, technical design, implementation, and operational support of tools and services.- Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners across Finance.- Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position leads a team with on-call responsibilities, but typically this role does not get involved in after hours interactions. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Relevant corporate finance experience exhibiting knowledge of financial planning, budgeting and forecasting functions and related processes- 5+ years of experience with detailed knowledge of Performance management (OLAP, strong preference for TM1) systems, reporting/analytic tools, and financial environments.- A strong track record of project delivery of complex financial projects- Experience with delivering software projects using Agile / Scrum methodologies- Track record of bringing attracting and growing engineering talent- Experience in partnering with product and program management teams.- Excellent written and verbal communication skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.PREFERRED QUALIFICATIONS- Demonstrated history of problem solving, financial acumen, and business collaborating skills- Ability to work independently and self-motivate in a fast-paced and rapidly changing environment- Deal well with ambiguous/undefined problems; ability to think abstractly- Excellent written and verbal communication skills with a customer focused, professional demeanor- Strong scripting skills, e.g., Powershell, Python, Bash, Ruby, Perl, etc.- Familiarity with other financial software products, including Command Center, SPSS, AirFlow, Oracle HFM- Experience with design & delivery of formal training curriculum and programs-- Proficiency with Microsoft Project, Visio, and SharePoint- Project management, scoping, reporting, and scheduling experience a plus- Master’s degree in Computer Science, Engineering, Math, Finance, Statistics, or a related discipline
Manager I (Front line Manager), Operations, GO-AI, Manager I, MLD Ops, GO-AI
Amazon, Hyderabad, TS, IN
DESCRIPTIONWant to join the Earth’s most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughputKey job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.-Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.-Executing specific people programs on coaching and development and team engagement.-Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”A day in the lifePurview of a Manager I (Front line Manager), Operations, GO-AIManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAsAbout the teamAbout the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location – TSOnsite - HyderabadWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of – - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified.
Training Manager
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS• Graduate in any discipline.• Overall 6+ years of experience including 4+ years of experience in managing training/learning related projects or programs. • Demonstrated experience of managing and driving innovative training solutions is a plus.•Fluent in written and verbal English.•A global mind-set, cultural sensitivity, and the ability to relate to and work effectively across cultures.•Move fast to deliver results•Develop and manage strong partnerships with all leadership levels and business groups.•Experience in stakeholder management, including influencing executive level leaders.•Superior communication and influence skills•Communicate effectively and credibly both verbally and in writing.•Conduct needs assessments, analyze and prioritize needs, and tie recommendations to bottom line business impact.•Strong knowledge of learning design: adult learning, on the job learning, knowledge management theories, and principles in both virtual and in-person events•Practical experience in leadership and business needs consulting.•Work independently and on a team to deliver results.DESCRIPTIONROC OverviewRelay Operations Center (ROC) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Training Manager at ROCWe are looking for a professional who is self-motivated with strong business acumen, program management skills, a good team player who can earn trust of stakeholders, can innovate on behalf of customers and can deliver results in ambiguous situations. This role is an individual contributor working with a team of training experts solving people-skill problems for our business units. The right candidate will have the ability to apply program management best practices to manage and drive training programs for learners across business units and nodes. In addition, anyone in this role needs to demonstrate a strong influencing with authority, invent and simplify, earn trust, dive deep and insist on highest standard.The HYD Regional Training Manager will be an active member of the entire region and will lead the coordination and execution of Associate onboarding, training, refresher and development activities.Successful candidates will have demonstrated a true hands-on approach, a data-driven, analytical mindset, an understanding of training plan design and effectiveness measurement, and knowledge of Logistics/ distribution operations. Ability to influence without authority and effective presentation & persuasion skills are a must as this role. HYD Regional Training Manager will:• Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.)• Training Ambassador pool management• Partner with operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps• Act as a proactive and productive liaison/partner with internal customers and the Operations team by consistently seeking to make a positive impact on key business safety, quality, productivity and customer experience metrics• Manage and customize training content to meet regional needs and track compliance to these training materials• Analyze and understand data to suggest improvements for training and operations• Drive a continuous improvement culture by coordinating and facilitating activities in partnership with operations leadersKey job responsibilitiesKey job responsibilities but not limited to: Build positive, collaborative and action-oriented partnerships with leadership team, SMEs, peers, and stakeholders to create leadership development solutions for HYD site • Build high-trust partnerships with regional leadership teams, develop recommended solutions that address top leadership development needs • Tap into your knowledge and creativity to bring new ideas, frameworks, and understanding to our leaders. Help them apply that knowledge to their daily work and broader responsibilities.• Work as part of a team to design and deliver targeted and engaging leadership solutions that is culturally aligned and best suits audience needs and tangibly impact performance. Solutions may include in-person leadership skill building workshops, team development events, virtual learning experiences, and on demand learning resources.• Facilitate leadership development experiences using skillful application of adult learning theory to ensure learning outcomes are achieved. Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, skill development as well as efficient and fun learning.• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.• Lead and program manage Leadership Institute initiatives or programs, track and report on outcomes.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver results.• Ability to learn models and theories in the field of leadership developmentSalary: . Date posted: 04/18/2024 10:44 PM
Manager I, - Machine Learning Data Ops, Manager I, MLD Ops, GO-AI
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of - - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelDESCRIPTIONWant to join the Earth's most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.Key job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.- Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) - Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.- Executing specific people programs on coaching and development and team engagement.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"A day in the lifeManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAs. About the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location - onsite HYDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and Advanced excel and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified. - Preferred work location: BNM HYDSalary: . Date posted: 04/12/2024 10:09 PM
Manager, Total Rewards
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New RoleThe Compensation and Benefits Manager, India will be a key member of the International Reward Team. The role will focus on activities associated with the design, delivery, and implementation of Reward programs in support of the WBD business strategies, specifically in India. It will work closely with P&C as a key partner to drive forward plan and program design in support of business strategy to attract and retain top talent.Your Role Accountabilties Completes in-depth analysis on regional Reward programs; conducts research, analyses data and identifies trends across Compensation and Benefits programs. Conducts data modeling, cost analysis and produces recommendations to support new initiatives or enhancements to existing plans. Support in the roll-out and ongoing management of levels and salary structures across India, ensuring adoption across the business and maintenance of data integrity and best practice processesAnalyzes data and prepares job pricing recommendations for the Director for executive, complex or niche roles. Responsible for harmonization of compensation and benefits programs - e.g. CTC structure, leave of absence/paid time off policies; insured benefits; other benefits like annual health screening, discounts & perks, etc.Lead the benefit renewal process in India and Pakistan, ensures information about plan changes are tracked centrally and supports the annual benefits budget process.Develop and cultivate relationships with key leaders in support of the successful implementation of Total Reward programsTranslates analysis into creative presentations and dashboards. Develops and delivers training / presentations to educate People & Culture and managers on Total Rewards initiatives.Develops engaging communication materials to educate employees about C & B plans and initiatives and ensures information available on systems is accurate.Direct management of an analyst.Qualifications & Experience: Organisation: Excellent planning and prioritisation skills with proven ability to work with autonomy, multi-task and self-prioritise as needed, with a willingness to adapt quickly and pivot where priorities change.Delivery: Strong organisational skills with the ability to see the bigger picture and design processes and operating practices that minimise risk and drive efficiency.Project Management: Prior experience in delivering projects preferable.Knowledge: In depth experience of Indian Benefits & Compensation, including the design, implementation, and governance of a breadth of programs, services, and systems. Specific knowledge of Shared Services or BPO and Technology compensation in India is vital to this role. Strong analytical and critical thinking skills required, with mathematical aptitude. As well as advanced Microsoft excel knowledge and Intermediate knowledge of Microsoft PowerPoint.Stakeholder Management: Experience working with a variety of stakeholders at different seniority levels, with proven success in building effective relationships across the organisation in a complex matrixed environment to manage conflict and influence others.Communication: Strong communication skills that are clear and engaging, tailoring their communication style effectively to their audience.Collaboration: A global 'one team' mindset to support collaborative working across the team with a willingness to both take a lead or support role as needed.Professionalism: Self-motivated and solution orientated, always displaying absolute discretion and confidentiality. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/21/2024 08:31 AM