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It Infrastructure Manager Salary in Hyderabad - PayScale

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WebMethods Admin
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a WebMethods Admin to join our team in Hyderabad, Telangana (IN:TG), India (IN).webMethods Administration requirement for your reference.Years of Experience : 10+ years in EAI using Software AG webMethods as Middleware.Skills Required :Administration :- Strong System Administration experience of webMethods platform using components like Integration Server, Trading Networks, JDBC Adapter, SAP Adapter, UM/Broker, MWS, Command Central and Deployer.- Experience in Installation of Fixes, Patches, and installation of webMethods product suite with most recent versions in webMethods (9/10x versions).- Must be able to work on interface level mapping, debugging, and able to perform day to day production support.- Provide problem analysis and troubleshooting of webMethods issues and related system components, including certificate installation, log analysis and error resolution, thread dump analysis, providing statistics.- Experience in planning and aligning to meet cutover activities. Can contribute both as an individual contributor as well as team player.- Extensive knowledge in handling ready to use connectors or adapters as suited for different use cases involving systems such as SAP Adapters, JDBC, JMS Adapters etc- Strong in implementing integration solutions using integration methods and technologies covering Web Services, SOAP, JSON, REST APIs and XML.- Ability to efficiently multi:task and be self:motivated while working with others. Should have effective problem:solving and analytical skills displaying attention to detail.- Should know basic SQL queries and Unix commands.- Hands On development experience with flow and java services.- SoftwareAG:webMethods Admin/Dev Certifications ( Good to have).Installation and Upgrade:-Upgrade or Migration of web Methods products such as Integration Server, Trading Networks, Universal Messaging, Broker, Command Central, Deployer and My web Methods servers in a large:scale environment.-Must have webMethods upgrade experience and should have performed at least any recent 9.x to 10.x version upgrades.Management:-Self:Manage the entire application development lifecycle including the design, implementation, and maintenance of all business application solutions.-Perform technical activities like analysis, design, and documenting technical solutions for existing code and identify code migration possibilities to enhance our current systems environment.-Perform review of functional specification documents, assess technical high:level requirements and level of effort estimates.-Communicate with a wide audience, including Business Users and Project Managers to ensure deliverables are built in accordance with defined quality standards and defined project timelines.-Work with business users and leaders to proactively identify and mitigate/resolve risks and issues.-Documents all technical processes, requirements, flows and diagrams; develop appropriate requirements, design, testing and deployment documentation to support the technical solution and support SOX Audit compliancyAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or
Software Development Manager, HEX, Managed Compute Runtimes
Amazon, Hyderabad, TS, IN
DESCRIPTIONManaged Compute Runtimes (MCR) builds innovative managed compute solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.As a Software Development Manager (SDM), you will be at the forefront of defining Amazon’s strategy around well-architected cloud applications, improving developer productivity, and operational excellence for our Managed Compute Runtimes Division. Our team is working on an internal serverless compute platform used by many teams within Amazon. We have an ambitious vision for maximizing business agility and increasing developer productivity. As the leader of this space, you will hire, develop, and retain deep technical team members. As a site leader, you will be responsible for managing multiple teams and own the overall product roadmap, strategy and delivery. You will own defining the long-term vision, driving long and short- term product strategy, working with internal Amazon customers as well as partnering with stakeholders such as AWS Developer Tools and Consumer Resiliency Engineering. You will get to work in a deeply technical space with experts in solving cutting-edge problems unique to the size and scope of Amazon. Does the idea of working with AWS on new software solutions to ease the use of AWS technologies in Amazon sound exciting to you? Then this role might be perfect for youGiven the size and impact of MCR's customer base, we understand the importance of making our development tools “just work”. We make it easy to build high quality, reliable systems build and maintain Amazon Customer trust, that support Amazon's evolving architectural needs. Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!Key job responsibilitiesYou will be responsible for people (hiring, inspiring, growing), a product charter (vision, goals, architecture and design), project work (working backwards, requirements, estimates, planning, execution, safe and high quality rollout) and operations.About the teamHEX-AWS is central to SDO’s vision of providing abstracted compute infrastructure to enable SDO developers to focus on business logic and maximize value for their businesses. We already made substantial progress in this vision and here are some key facts1. As of 07/01 HEX-AWS manages 1400 services with around 900 production services2. HEX-AWS is growing 10% month over month with new services getting onboarded3. Opportunity to work on an core infrastructure layer such as EC2, ECS, Fargate, EKA, LBs, Security and have a broad impact across Amazon.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
GBS Transition Senior Manager
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.The Transition Senior Manager will hold a key managerial position within the GBS Transition Team. 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Ensure all transition tollgates have been met and operations are stabilized before transition shutdown.Workshop Participation - Participate in workshops with executive leadership to develop transition scope, resource requirements, timelines, communication plans and budgets in line with GBS transition methodology and playbook Liaise With Transition Support Functions - Ensure staffing and infrastructure is in place to effectively execute transition. Liaise with Human Resources on staffing impacts and technology and facilities for infrastructure and access set-up. Transition Status Updates - Keep all parties involved with the transition updated on its progress. Build close rapport with key internal stakeholders and clients. Create reports and presentations to keep executive leadership up to date on transition schedule, budget, and status. Facilitate daily/weekly/monthly meetings with all stakeholders to collect status and discuss issues. Transition Issue Management & Resolution - Spot any transition-related issues and risks and propose effective solutions to resolve them swiftly. Propose recommendations for any requests for transition changes to Transition Lead for approval. Provide guidance and direction transition participants across the organization Work Experience Minimum 7 years of experience in a large multinational corporation with at least part of that time working in a global shared services organizationMinimum 2 years of experience leading large scale, high visibility business process transitionsExperience managing projects/teams across various global locationsExperience driving process improvementCombination of experience in both accounting ERP systems and management information systemsSuccessful track record of leading projects and development/delivery of complex solutionsSAP usage or SAP design/implementation experience preferredInternational experience required Education, Professional Training, Technical Training or Certification Bachelor's degree in a related field (e.g., Accounting, Technology, Human Resources) requiredMBA preferred Knowledge/Skills Strong management, decision-making and interpersonal skillsStrategic and pragmatic with the ability to carry an idea through executionStrong planning, organization and analytical skillsAttention to detail and accuracy as well as strong organizational skillsResults oriented mindset with a drive to achieve objectivesAbility to interact professionally (written and verbal) with GBS Customers and all levels of WBD management and staff and outside vendorsAbility to work in a fast-paced matrixed environmentAbility to assess and measure impact and to prioritize accordinglyAbility to build confidence and trust with internal and external constituencies and history of providing excellent customer serviceDemonstrated ability to contribute to a culture of excellence, integrity, and accountabilityStrong project management skills, with the ability to proactively manage a variety of projects and timelines; demonstrate initiative, resourcefulness, and an ability to manage multiple assignments and deliverablesCompetency with Process Improvement methodologies and tools e.g., Six Sigma, Lean etc.Willingness and ability to travel internationally How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/11/2024 03:44 AM
Manager, Software Engineering - (Data Platform Team), Hyderabad
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
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Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com . Meet our Team: The Data & Analytics organization is at the forefront of developing and maintaining frameworks, tools, and data products vital to WBD, including flagship streaming product Max and non-streaming products such as Films Group, Sports, News and overall WBD eco-system. Our mission is to foster unified analytics and drive data-driven use cases by leveraging a robust multi-tenant platform and semantic layer. We are committed to delivering innovative solutions that empower teams across the company to catalyze subscriber growth, amplify engagement, and execute timely, informed decisions, ensuring our continued success in an ever-evolving digital landscape. This team will support studios, sports, news and corporate as well. Roles & Responsibilities: As an Engineering Manager here you are passionate about using software-based approaches to solve complex data-driven challenges and automate those solutions. Within our organization, you'll lead efforts aimed at scaling our existing data offerings and establish the technical strategy for how we can better equip engineers and leaders with Data Platform. You'll build a deep understanding of our digital streaming service and use that knowledge, coupled with your engineering, infrastructure, data, and cloud knowledge, to optimize and evolve how we understand our technical ecosystem. To be successful, you'll need to be deeply technical and capable of holding your own with other strong peers. You possess excellent collaboration and diplomacy skills. You have experience practicing infrastructure-as-code, data lake management, AI/ML Knowledge, and Analytics. In addition, you'll have strong systems knowledge and troubleshooting abilities. Own the end-to-end architecture of the data platform, ensuring its efficiency, cost-effectiveness, security, and governance.Collaborate closely with other engineers to design and build an optimal and cost-efficient platform solution.Work in partnership with other engineers and managers to design and develop foundational elements of the platform. Create tools and frameworks that enhance data processing, information retrieval, governance, and data quality in a cost-effective and user-friendly manner.Develop platform tools and frameworks to the same standard as seen in open-source projects. Engage closely with the engineering community and open source them upon reaching maturity.Implement cutting-edge AI/ML techniques, including Generative AI, to boost the efficiency of the platform and data engineering processes.Take on the responsibility for the platform's 24x7 support availability and oversee budgetary concerns, including cloud expenditure.Promote a culture of experimentation and data-driven innovation. Inspire and motivate through internal and external presentations and other speaking opportunities.Assist in hiring, mentoring, and coaching engineers. Help build an engineering team that prioritizes empathy, diversity, and inclusion. What to Bring : Bachelor's degree in computer science or Similar discipline.12+ years of commendable track record of delivering complex software engineering systems and platforms.12+ years of programming experience using Python/C/C++ or similar languages.8+ years of experience in wide variety of distributed systems and frameworks - such asApache Spark, Kafka, Airflow, Kubernetes, Databricks, Snowflake and more.5+ years of Cloud (AWS preferred) experience.Experience in Analytics Tools and Frameworks (such as Looker, Tableau or similar) is a huge plus.Strong interpersonal, communication and presentation skills.Drive to master emerging technologies and share experiences with team members.Ability to understand goals, strategies, and needs of the business as they relate to infrastructure and application development.Expert knowledge of best security practices for cloud appsExpert with CI/CD pipelines, preferably GitHub Actions Workflows.Terraform development experience.Proficient with C#, Python/Java.Experience working with containerization platforms, such as Docker, EKS.Databases/Storage knowledge: Snowflake, PostgreSQL, Elasticsearch.Git/GitHub experience Nice to haves Experience in building AI/ML driven platform is a huge plus. What We Offer: A Great Place to work.Equal opportunity employerFast track growth opportunities How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/18/2024 06:56 AM
Product Delivery Associate - Project Manager
JPMorgan Chase, Hyderabad, Any
The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.LRCO is capitalizing on the firm wide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.The Project Manager will be a member of LRCO's Shared Components Area Product team leading cross-functional project teams to deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity. Job Responsibilities Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members. Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating. Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements. Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs Proactively manages scope changes and project risk Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.Required qualifications, capabilities and skills The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget. The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication. The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members. The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions. Proven ability to create and present crisp, and clear presentations to senior management. Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects Advanced proficiency in MS Office, including Excel, Project, and MS Teams. (SharePoint and Lucid experience ) In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:27 PM
Infrastructure Support - Data Protection Technology Solutions
JPMorgan Chase, Hyderabad, Any
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Contribute to architectural decisions and provide technical leadership within the team Develop and maintain Cohesity's data management software, ensuring scalability, performance, and reliability. Develop, implement, and enforce backup policies to ensure data consistency, retention, and compliance. Monitor backup jobs, troubleshoot issues, and optimize performance to meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Proactively monitor the health and performance of Cohesity backup systems. Conduct regular system checks, apply patches and updates, and perform routine maintenance tasks to ensure optimal operation. Respond to backup failures, errors, or data restore requests promptly. Troubleshoot issues, identify root causes, and implement corrective actions to minimize data loss and downtime. Analyze data growth trends and plan for storage capacity expansion as needed. Collaborate with stakeholders to ensure the scalability of the Cohesity backup infrastructure to meet future business needs. Implement security best practices to safeguard backup data. Ensure compliance with industry regulations and internal policies related to data protection and privacy. Maintain comprehensive documentation of the Cohesity backup environment, including configurations, procedures, and policies. Keep documentation up-to-date with any changes or enhancements. Collaborate with IT teams and end-users to understand their backup requirements. Provide training and support to end-users on data recovery procedures and self-service options Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Work closely with product managers to understand customer requirements and translate them into technical solutions. Support customers by resolving technical issues and providing timely updates and patches. Contribute to documentation efforts to ensure comprehensive and accurate product information. Contribute to the continuous improvement of development processes and methodologies, striving for greater efficiency and effectiveness. Engage in technical discussions and brainstorming sessions to solve complex problems and drive innovation within the team. Actively participate in Agile meetings, such as sprint planning, stand-ups, and retrospectives, to ensure alignment and collaboration across the organization. Demonstrate a commitment to professional growth and development by pursuing relevant certifications, attending events, and engaging in continuous learning opportunities. Providing effective data protection support including accurate problem identification, request documentation and customer/vendor dialogue Working knowledge on Cohesity. Advanced Knowledge in one backup tool like Netbackup, Commvault etc including the command line environment. Preferred qualifications, capabilities, and skills Automation scripting skills with Shell, Perl and or python Familiar with storage products - Storage Area Networks (SAN), Enterprise Storage Arrays, Network Attached Storage (NAS) and Cloud storage solutions. Intermediate knowledge of large scale Enterprise backup solutions Knowledgeable in Microsoft Windows, Linux, IBM AIX, Solaris etc. Advanced business continuity/resiliency knowledgeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Salary: . Date posted: 04/18/2024 10:24 PM
Solutions Architect, AGS-APJ-India-SA
Amazon, Hyderabad, Any
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AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Solutions Architects are trusted advisors to our customers, helping them solve some of their largest business challenges by designing and advising on some of the most scalable, flexible and resilient solutions in the world. Working closely with internal teams at AWS, you'll identify how our customers push the boundaries and how we can improve our services to obsess over our customers. Being a thought leader who creates and presents content you'll help all of our customers scale and grow in non-linear ways, using AWS as their building blocks. In this role, you will push technology boundaries and help scale some of the Emerging companies in India. You will have the opportunity to partner with customers early in their cloud journey and help them scale as well as customers further in their cloud journey where you can have visible and measurable impact in their growth ambitions. You will test traditional thinking by pushing the boundaries for your customers and AWS to dream and deliver beyond what they think is possible.Our customers' needs are moving fast, so you will too. Be part of the team helping our Emerging customers find innovative and transformative ways to reinvent their business!You can also include these details about AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilitiesWork directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs.• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical problems and use your knowledge to craft scalable, flexible, and resilient cloud architectures. • Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria.• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology• Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. 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Customer Success Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DescriptionWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Saklesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities: Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in SF or a specific line of business (LoB). Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Experience with databases, SQL, Windows/Linux Server, and security infrastructure. Strong echnical skills or the ability to acquire in-depth knowledge. Diligent. Nothing gets overlooked. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:21 PM
Project Manager
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Project Manager to join our team in Hyderabad, Telangana (IN:TG), India (IN).Our SFDC PMO/Program/Project Managers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of SFDC PMO/Program/Project Managers will provide our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.Once You Are Here, You Will:- Maintain overall responsibility for project execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project- Understand that the essential importance of business and technical processes is interrelated for project success- Daily activities include but not limited to:o Lead of project team ensuring on time delivery of high:quality work within the project budgeto Maintain daily Client relationship and communication, acting as first point of escalation for daily issues o Provide project data and status reporting to appropriate stakeholderso Manage good onsite:offshore co:ordination for optimal service deliveryo Review and approve project plans, estimates, and technical documentso Manage teams of hard:working individual and promote team cohesiveness Qualifications:Required:- 9 Years of work experience in IT Project implementation - 5 Years of leading Agile methodology projects- 3+ Years working on end:to:end Salesforce Implementation Projects with at least 3+ Years managing and understanding of general Salesforce standard functionality and features (Sales, Services and Marketing), Apex Programming and Force CapabilitiesPreferred Qualifications:- PMI PMP/ACP Certification preferred- Salesforce Certifications preferred- Comprehensive understanding of Project Delivery Lifecycle and Agile MethodologiesIdeal Mindset:- Encouragement. You are the leader and provides motivation, direction, and support to your team.- Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. - Strong work ethic. You are a team player and lead by example. About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Manager, Financial Systems
, hyderabad, IN
XPO India Shared Services LLPESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned (please list 5:8 responsibilities along with percentage of time associated with each).:15: Provide system and customer support to users, collaboration with both internal IT and business stakeholders.:15 : Monitor system and application performance; troubleshoot and resolve escalated issues.:60 : Managing resource, planning tasks, process improvement planning.:10 : Document Processes and controls.EDUCATION/EXPERIENCE:stylelist:style:type:square::Required Education/Experience: stylelist:style:type:circle::Bachelors degree stylelist:style:type:square::Desirable Education/Experience: stylelist:style:type:circle::6 years of direct experience with Oracle E:Business Suite (EBS):8 years of experience in IT solutions development:Strong knowledge of the Procure:to:Pay and Order:to:Cash processes.:Proven ability understanding of the functionality of multiple transportation:related systems.:Technical curiosity and the willingness to learn additional development tools and languages.:Working knowledge of query tools (PL/SQL, Toad, SQL Plus):Demonstrated knowledge of the IT software development life cycle methodologies and processesSUPERVISORY RESPONSIBILITIES: :Effective verbal and written communication to convey information, organizational skills for managing tasks, collaborate with teams, and stakeholders.stylelist:style:type:circle::Establish and foster relationships with Business Stakeholders and IT Service Providers. :Work collaboratively with different clients, team members and other stakeholders across the company to achieve desired results.:Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.stylelist:style:type:circle::Contribute to creating a comprehensive IT roadmap of Infrastructure, Application and Security activities including definition of project objectives, prioritization, and implementation plans. :Closely work with ITs Internal Audit team and SOX partner to ensure ITGCs and SOX compliance. :Develop an:d maintain disaster recovery and business continuity plans, conducting regular tests and updates to ensure readiness.:Strong leadership skills to motivate teams, coordinating resources, make decisions, and guide the organization toward operational goals.stylelist:style:type:circle::Lead and mentor a team of IT professionals (onshore and offshore), providing guidance, training, and performance feedback to ensure optimal performance and professional growth. :Stay updated with emerging technologies, trends, and best practices in IT operations, recommending and implementing improvements to enhance operational efficiency.:A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.stylelist:style:type:circle::Maintain and expand on our outage, incidents, service requests and change ticket metrics, to ensure timely resolution of IT issues and minimize downtime.:Monitor, report and document system and performance issues. :Track identification of root cause analysis, conduct lessons learned and share lessons learnt after each high severity incident.:Develop SLAs (service level agreements) and benchmark each system's availability relative to benchmark. Maintain escalation procedures and run books for systems to ensure timely resolution of incidents 24*7.Help evolve our Change Management process to support DevOps.XPO India Shared Services LLP