Business Operations Specialist Salary in Hyderabad - PayScale

DESCRIPTIONOver 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries. VAT Services on Amazon enables Amazon Sellers to be VAT compliant in any country where they choose to sell and/or place their inventory by removing one of key barriers and friction points that Sellers face when deciding to go international i.e. VAT compliance. We do this by providing an online service for Amazon Sellers (on Seller Central) to VAT Register in 7 countries and to file their VAT Returns in these countries at the desired intervals. You will join a dynamic team which is at the forefront of this vision to build a global marketplace as you will be responsible for developing and delivering initiatives to dramatically transform performance in VAT registration and filing processes in any country where Amazon Sellers choose to sell and/or place their inventory thereby removing one of key barriers and friction points that Sellers face when deciding to go international. The successful candidate will have to thrive in an ambiguous environment, be able to think big to build/contribute to multi-year business strategies, be able to influence and work with multiple internal teams, and develop processes and mechanisms that are scalable, and improve Seller Experience. Ownership of work is extremely important, and candidates should have a proven record of working with projects to their completion. The ideal candidate is motivated, curious, with ability to work under pressure and on the weekends to deliver VAT compliance within deadlines imposed by Tax Authorities. At the core of the position is high attention to detail and delivering high quality results on time. Your experience should highlight your focus on putting the customer first; your ability to understand and guide technical requirements to support your vision, and your aptitude to ensure those changes had a positive business impact.Key job responsibilities• Own & Drive the work streams on filing cycles (VAT return generation and reporting) • Manage our core filing cycle processes and activities to ensure VISA Filings Sellers are done on-time with ever changing Legislative changes. • Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. • Automate the processes to low touch & track back on milestones • Drive testing improvements and efficiencies to ensure that projects/processes conform to the business and tax requirements; • Resolve customer and Selling Partner tax escalations that originate from Customer Service, Seller Support or other teams; • Track and monitor metrics for key features launched, and drive feature adoption where required in partnership with internal and external stakeholders • Own reporting of filing cycle health (Daily/Weekly/Monthly) through XBRs. • Identify opportunities to invent and simplify and work with the product and tech teams to improve processes crucial for filing cycle activities. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of seller/client facing role or business development- Experience analyzing data and best practices to assess performance drivers- Clear, crisp, and proactive documentation of operational procedures implemented by the team- Experience communicating results to stakeholders- Bachelor's degree- Knowledge of SQL at the intermediate level- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)PREFERRED QUALIFICATIONS- Prior experience managing operations of technical products or online services ·- MBA- EU VAT experience would be plus

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Quality Assurance Specialist.At TTEC, our 50,000+ global employees help some of the world's most prestigious brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life by providing quality assurance for customer contact centers.The Quality Specialist is responsible for monitoring and evaluating representatives in an innovative new program. The emphasis is on building an environment that is supportive of Best-in-Class customer-centric culture and ensures the programs and representatives incorporate our core values into their daily job responsibilities. This includes monitoring interactions with clients, coaching (if applicable for program), and tracking the measurable delivery of quality service and care to ensure client and program standards are maintained or exceeded. What you'll be doingPromote teamwork and help develop a premier culture within the department and throughout the program that is founded upon exceptional customer serviceActively work towards QA Department goals and implementation of processesAs required, participate in calibration sessions and meetings with Training and OperationsPrepare performance evaluations of the Representatives and interactions with clients to help the employees get a better sense of their strengths and opportunities for developmentEvaluate performance in accordance with standards and with the intent of helping our representatives to be Best-in-ClassSuggest improvements and develop unique ideas to improve the client experience and keep the program second to noneMonitor live and/or recorded agent interactions with customers to ensure adherence to client and TTEC standardsConduct 1-1 coaching sessions with representatives to deliver feedbackComplete special projects and developmental opportunities Participate in any Operational re-current training and departmental meetings to stay abreast of changes within the programQuality Specialist will be scheduled to support Operations each month. What you'll bring to TTECHigh School Diploma required; college degree preferred.Experience3+ years of public relations, public affairs, sales, marketing, or customer service experience.A passion for exceptional customer serviceData entry and proofreading skills requiredAbility to interact effectively with all levels of employees and managementExcellent PC navigation skills, with proficiency in Microsoft OfficeSuperior oral, written and interpersonal communication & presentationExcellent organizational and time management skillsAbility to think differently, provide new solutions to old problems and have a “can do” spiritStrong attention to detail & active listeningProven ability to perform in a fast-paced environment & be flexible in an ever-changing business environmentEnsure flawless execution in quality actions and strategiesAbility to work in a team environment as well as autonomouslyMaintain a positive work environment that fosters team performance and supports the culture and values of the organizationAble to work a flexible schedule to include extended evening and weekend hours as needed on a limited basis

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New RoleThe Talent Acquisition Coordinator is a critical member of Warner Bros Discovery's Talent Acquisition team. This position will provide a best in class interview and onboarding experience to candidates and provide operational excellence to the Talent Acquisition team across India.This role will be offered on a shift pattern of 3pm - 11pm due to supporting teams in different time zones.Your Role AccountabilitiesResponsible for regularly communicating with new hires during the onboarding process to ensure a seamless candidate experience from offer through to start date.Supporting multiple recruiters in scheduling complex interviews across differing time zones, while providing an excellent candidate experience. Interviews may include video and onsite interviews, complex multilayered scheduling, videoconferencing and facilitating travel arrangements.Managing all logistics for interviews, including identity checking on video calls where appropriate. Scheduling and supporting assessment centres for high volume recruitment, ensuring a positive experience for all attendees.Supporting on operational projects & assisting the Talent Acquisition team with requests.Qualifications & ExperiencePrevious experience either in an administrative role - ideally in an HR/TA team.Strong interest in Talent AcquisitionExcellent written and verbal communication skills in EnglishStrong interpersonal skills to support with relationship building across the businessAbility to multi-task in a fast paced, high volume, high pressure environment going through organizational changesAbility to maintain strict confidentialityAbility to problem solve in a timely manner How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/06/2024 09:53 AM

DESCRIPTIONProcess Improvement Leaders would contribute to improving the customer experience by innovating and improving the existing processes, launching global programs, deriving customer insights and implementing solutions to address the gaps.Key job responsibilities• Works across team(s) to drive improvements to implement solutions for customer, cost savings in process workflow and performance metrics. Supports global projects and opportunities across the Returns org that are business critical.• Supports from medium to large complex, cross-functional strategic projects and opportunities.• Prioritizes projects and feature sets; evaluates and sets stakeholders expectations for WW marketplaces. • Support and deliver implementation plans and works with stakeholders to pilot and test new solutions and then roll-out worldwide.• Deliver multiple projects in program area or large, challenging projects that may involve multiple disciplines in a fast-paced environment to meet business and / or organization goals. Improves efficiency.• Identifies and tackles hard problems (e.g., complex, ambiguous, undefined, have significant business or security risk), resolves issues and initiates corrective action as appropriate.• Possesses relevant understanding and experience on processes and workflow. • The role requires working from an Amazon facility for a minimum of three days a week.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS• Bachelor’s degree or higher.• 5+ years of relevant experience in either business consulting, supply chain, transportation, logistics, retail, or similar field • High analytical and rigorous approach to problem solving skills: able to produce, interpret and draw conclusions from data.• Cross-functional project management experience.• Skilled at gathering functional requirements and converting those into a realistic, detailed functional spec and project plan.PREFERRED QUALIFICATIONS• Master’s degree / MBA preferred.• Certifications in Six Sigma and Lean.• Prior experience as a Lean or Six Sigma mentor.• Bachelor’s degree in Engineering, Operations, or related field.

BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10-24 months of work experience.- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Good communication skills - Transportation Specialist will be facilitating flow of information between external parties- Proficiency in Advanced Excel (pivot tables, vlookups)- Ability to handle and interpret large sets of data- Demonstrated ability to work in a team in a very dynamic environmentDESCRIPTIONROC OverviewROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Purview of a Trans Ops SpecialistA Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals - Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.Key job responsibilitiesResponsibilities include, but are not limited to:Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Stakeholders, Fulfillment Centers) • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. • Develop and/or understand performance metrics to assist with driving business results. • Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC. • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. • Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and present in a review forum. Providing real-time customer experience by working in 24*7 operating environment.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree in Operations or in a related field will be preferred.- Experience with SQLSalary: . Date posted: 04/10/2024 10:16 PM

BASIC QUALIFICATIONS- 4+ years of operational and/or retail management experience- 2+ years of team management experience- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced levelDESCRIPTIONAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine countries WW and operate 24/7 from India, Japan & Costa Rica.We envision i) To onboard business/corporate customers on Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. We verify legitimacy of potential AB customers, review and validate changes of business information on the account and corroborating licenses for healthcare professionals intending on purchasing medical supplies. ii) To prevent AB plateform from Abuse, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. We create mechanisms to reduce the impact of abuse proactively and reactively, and work with partner teams to identify and close gaps in our systems, services and processes that allow abuse to occur in the first place. iii) To support SSR and transform ABBO into the Center of excellence for AB Operations, where multiple teams could off-shore activities that are cost effective, scalable and/or automatable if managed through ABBO, and reduce cost to serve by modularizing work types, enable business teams to deliver more for our customers, and progressively automate tasks to drive long term efficiency.If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the 'ABBO' platform. We are inviting application for the position of Investigation Specialist where candidate will be needed to work for the AB customers and internal ABBO system to meet business requirement. The candidate should demonstrate quicker decision-making ability and poses excellent verbal and written communication along with analytical skills.Key job responsibilities•Oversees a team of Investigators. Works across team(s) and Ops organization WW to drive delivery from investigators and enable investigators exceed bar in role.•Define expectations for investigators by formulating performance goals, metrics, success criteria and expected levels of delivery.•Partner with stakeholders across sites/functions to continuously evolve auditor role.•Leads small to medium scale, complex, cross functional strategic projects such as tool implementation, scaling up investigators, operational efficiencies that are business critical.•Basic Operations: The candidate needs to be able to drive results as in a quality environment with defined turnaround times and audit mechanism from the team of auditors. Will be answerable to global teams and leaders and must lead to meet all the operational metrics.•People management: The operations Manager would be responsible in creating mechanisms for employee growth and development throughout the organization. Will represent the team and manage the organization, so that it can deliver as per scale and future growth.•Process Improvements: As operations Manager, candidate would need to drive innovation within the team.•Networking: A successful candidate will excel at working collaboratively with stakeholders, enjoys working through ambiguity and able to break complex needs into scalable Quality/Operations processes.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with operations, risk, fraud investigations etc.- Experience with six sigma tools and Lean techniquesSalary: . Date posted: 04/12/2024 09:11 AM

BASIC QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONJob Description:Selling partner risk investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPR Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other associates to accomplish goals. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Additional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- day off (it is a 5-day working week with 2 days off. The off days changes every 3-4 months)Key job responsibilitiesRoles and Responsibilities:This includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsAbout the teamAbout the team:The mission of Selling Partner Risk (SPR) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- NASalary: . Date posted: 04/18/2024 09:18 AM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Order Management Specialist is responsible for ensuring all the orders , Credit and Cancellations are within Salesforce.com compliance policies and related documents are posted accurately within the Salesforce application. Individual must be able to work in a team environment, be self- motivated, and extremely detail-oriented.Key Responsibilities:* Review and validate orders to ensure compliance with Salesforce.com policies.* Process documents sent to Salesforce, send countersigned copies to customers, and manage the flow of documents from intake to storage.* Process credit memos by reviewing and validating requests, ensuring compliance with company policies.* Collaborate with finance and sales teams to ensure accurate and timely credit memo processing.* Review cancellation requests for completeness and accuracy.* Collaborate with cross-functional teams to resolve any order-related issues or discrepancies.* Communicate any discrepancies or issues to the relevant teams for resolution.* Escalate complex issues to the appropriate channels for resolution.* Work directly with various departments within Salesforce.com including Order Management, Sales Operations, Legal, Account Executives, Customer Service and Collections. * Continuously monitor and improve the efficiency of order management operations.Required Skills and Qualifications:* Must have strong research and problem-solving abilities* Excellent interpersonal skills; ability to articulate verbally and written, ability to think quickly* Strong organizational and follow-through skills* Excellent time management skills.* Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing deadlines - adaptability is imperative.* Must be able to maintain a calm and positive attitude in stressful/time-sensitve situations.* Flexible to different work hours. * Strong attention to detail and ability to maintain accuracy in a fast-paced environment.* Escalate complex issues to the appropriate channels for resolution.* Proficiency in using Salesforce.com or similar CRM systems is an added advantage. If you have the necessary skills and a passion for order management, we would love to have you join our team!Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/18/2024 03:19 PM

Job Responsibilities: Collection and verification of confidential client data via publically available and internal sources Verify and confirm Account data findings by reviewing of Top Transactor / Counterparty Providing Disposition rationale followed by PEP transaction screening Delivers final AAR report to LOBs Deep-dive into the correspondent bank client's Top Transactors and their Counterparties to identify any unusual high-risk patterns of activity Meet firm wide quality standards Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality) Communicating/escalating issues to management when applicable Handling and maintenance of confidential client documentation Comment on trends/behavior relating to account due diligence and activity review Ability to comprehend the KYC risk factors and draft the overall risk summary for the clientRequired Qualifications, Skills and Capabilities: Bachelor's Degree and/or Graduate Degree 2-6 years' experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and Screening Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time Excellent interpersonal skills necessary to work effectively with colleagues and senior management Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment Additional foreign language processing capability is added advantage Demonstrate cross-line of business knowledge of banking systems and products Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint Able to grasp/learn concepts and procedures quickly Must be detailed oriented and analytical Flexibility of operating hours to include overtime, holidays, and weekend testing A strong sense of ownership and responsibility Comfortable with change, ambiguity, debate, conflict and informed risk taking Self-reliance and willingness to "own" problems and creatively find solutions Develop an environment of continuous focus on quantifiable productivity and quality Strong interpersonal and verbal/written communication skills About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:26 PM

Welcome to JP Morgan chase. As a KYC Team Member, you will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards in a timely fashion. In addition, you will validate all documentation provided in the end-to-end operational KYC activities of new clients and subsequent periodic renewal process of all clients ensuring a high-quality product. You will review the collection and verification of data performed by the KYC Operations Analyst to ensure all KYC records are accurate and complete prior to a final review by the client-facing team. The KYC Operations Reviewer is expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.Job Responsibilities: Collection and verification of confidential client data via publicly available and internal sources. Compare and contrast differences within KYC records, highlight and escalate any discrepancies Engaging with Middle office and be part of KYC/AML interactions to complete the case as per the timeline Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality) To be part of the holistic client review team to follow up on outstanding alignment items within various line of Business and/or GFCC to close loop on the alignment To be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance. Ability to comprehend the KYC risk factors and draft the overall risk summary for the client.Required Qualifications, Skills and Capabilities: Bachelor's Degree and/or Graduate Degree Fresher or 1 year experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML and Screening Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time Excellent stakeholder management and analytical skills with the ability to work independently on multiple assignments. Willing to work a flexible schedule to accommodate business needs A strong sense of ownership and responsibility Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently selected candidates are expected to implement the changesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:26 PM