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Technical Lead
, hyderabad, hyderabad district, IN
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Technical Program Manager II
Microsoft Games, Hyderabad, Any
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Technical Support Engineer - Immediate Joiners
Salesforce, Hyderabad, Any
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This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. 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Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Infor ERPLN Technical Offshore Consultant
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Infor ERPLN Technical Offshore Consultant to join our team in HYDERABAD, Telangana (IN:TG), India (IN).Positions General Duties and TasksResponsibilities: stylemargin:bottom:11.0px::Design, develop, and implement solutions in Infor ERPLN:Deliver Application Maintenance Services to Customers on Infor ERPLN platform :Analyze business requirements and translate them into detailed technical specifications and system designs.:Develop high:level code flow and guide Infor ERPLN technical consultants to develop required code objects:Perform Code Reviews and code optimization:Troubleshoot issues with Infor ERPLN extensions and customizations, including Integrations with 3rd Party systems:Collaborate with other developers, business analysts, and stakeholders to ensure alignment with business objectives and requirements.:Document technical specifications, designs, and coding standards for future reference and knowledge sharing.:Provide support and training to end:users as needed.:Stay updated with the latest developments in Infor ERPLN to propose innovative solutions and improvements.Qualifications: stylemargin:top:3.0px::Proven 9+ experience as an Infor ERPLN Technical Consultant.:Proven end:to:end Implementation experience in at least two projects with significant custom code base developed and deployed:Proven experience in at least one Applications Maintenance Services project:Strong understanding of Infor ERPLN technical tools such as Ion, Infor LN Exchange, Infor LN Document Output, Infor LN CMT and so on:Experience with data integration, migration, and conversion techniques.:Excellent analytical and problem:solving skills.:Strong communication and collaboration abilities.:Ability to work independently and as part of a team in a fast:paced environment.:Knowledge of SDLC (Software Development Life Cycle) and agile methodologies.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Sr. Technical Program Manager, Amazon Pay Merchant Categories
Amazon, Hyderabad, Any
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Technical Writer - Builder Experience and Success
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS* 3+ years of technical writing experience* Bachelor's degree* Proven track record in technical editing and writing, demonstrating the ability to distill and articulate complex information clearly.* Self-directed and adept at working independently, yet equally comfortable and effective in a collaborative team environment.* Strong affinity for technology, with demonstrated experience in using Content Management Systems (CMS).DESCRIPTIONThe Builder Experience and Success team empowers Amazon engineers, designers, and product managers (i.e., "builders") to maximize their impact on Selling Partners. We provide products that make builders' lives easier and reduce the effort they need to spend on undifferentiated tasks so they can focus innovating. Our tools and services make it simple for builders to design, develop, launch, and A/B test high-quality, performant, and secure applications for Amazon Selling Partners. The Builder Experience and Success team is seeking a motivated and passionate Technical Writer who possess a unique balance of technical depth and excellent stakeholder management skills. The Technical writer will partner with internal Amazon teams to enhance their use of Amazon builder tools. Your responsibilities will include managing the internal Builder documentation portal, creating training materials, and authoring developer tools documentation .The ideal candidate for this role will possess exceptional writing skills and the discipline to track and manage editorial work across multiple projects simultaneously. You will demonstrate strong stakeholder management skills, gathering requirements for documentation, analyzing gaps, and managing competing priorities. Your ability to set clear expectations and timelines is crucial, as is your capacity to work independently while adhering to our processes, and guidelines. As a Technical Writer in the Builder Experience team, you will work within a cross-functional environment alongside a talented team of editors. The role will involve producing high-quality technical documentation and demonstrating excellent communication skills. You will follow our style guides to create clear and concise content that aids Amazon Builders in their success. Collaborating with fellow writers and internal business partners like program managers, UX designers, and software development engineers, you will develop impactful content. Key job responsibilities* Create documentation for internal Amazon Builders in collaboration with Subject Matter Experts (SMEs).* Strategize and write content for complex projects impacting Builder experience.* Manage a work queue of documentation requests* Constantly advocate for improvements to the Builder experience and documentation quality standards* Author content according to a style guide and , and identify opportunities to updating or improving our content standards* Follow existing content maintenance and support mechanisms* Peer review other Technical Writers' workWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS* Experience thriving in dynamic, fast-paced environments* HTML/XML experience* Familiarity with AWS productsSalary: . Date posted: 04/08/2024 10:33 AM
Technical Program Manager-III
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWould you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Tax Services is the place for you. Tax Services responsible for the tax calculation platform, we provide the core services that calculate the accurate amount of transactional taxes (sales tax and VAT) on Amazon. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right. We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under extreme loads. Our systems manage hundreds of millions of records, and responds to millions of service requests per minute. Ã, Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on a new consumer service. In this role you, will lead the definition, and shepherd the development, of new features as well as important optimizations to the service. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal & external product stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/16/2024 10:14 PM