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Business Analyst II, Brand Protection
Amazon, Hyderabad, TS, IN
DESCRIPTIONAt Amazon.com, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its STAR (Selling Partner Trust, Abuse, Risk & Reviews) Shared Services Analytics team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement.Roles & Responsibilities · You live and breathe data. You are data driven and have extensive experience in data analytics, and are passionate about finding root causes, trends, and patterns and how they impact business. You use data to support your ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format. · You have extensive experience working with extremely large data sets and are comfortable with various tools and technologies to extract and transform data · Draw inferences and conclusions, create dashboards and visualizations of processed data, identify trends & anomalies · You should have business communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. You are very comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiativesKey job responsibilitiesRoles & Responsibilities · You live and breathe data. You are data driven and have extensive experience in data analytics, and are passionate about finding root causes, trends, and patterns and how they impact business. You use data to support your ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format. · You have extensive experience working with extremely large data sets and are comfortable with various tools and technologies to extract and transform data · Draw inferences and conclusions, create dashboards and visualizations of processed data, identify trends & anomalies · You should have business communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. You are very comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiativesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with ExcelPREFERRED QUALIFICATIONS- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau- Experience with SQL
Data Management Associate Sr
JPMorgan Chase, Hyderabad, Any
Job responsibilities Track project delivery Create and publish status reports Accountable for resolving execution issues Utilizing Project Management Methodologies Strong interpersonal skills, ability to gather complete customer requirements and ensure alignment between internal customer and development teams both within and outside of Data Management team Achieves operational objectives by contributing information and recommendations to project plans and reviews Create detailed documentation including business requirements, process flows, use cases, and user stories. Maintain accurate and up-to-date project documentation throughout the project lifecycle. Prepare and present project management documents (project charter, project plan, executive summaries, work-back schedules, action items, change management logs, ) as neededRequired qualifications, capabilities, and skills Minimum 7 years of experience of project execution Experience with epic development and user story writing Strong knowledge of Agile processes Handle multiple projects at once, meeting deadlines. Interact effectively with team members at all levels. Ability to research and resolve issues. Bachelor's Degree required Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Maturity to manage stakeholders and clients across Business, product and technology Data Management experience with good business understanding and knowledge of processesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/28/2024 10:21 PM
Asset Management Specialist
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a IT Asset Management Specialist.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.You’ll be responsible for the life cycle management of HW and SW, training of sites in using the asset management system, processes and tools, software license tracking and site physical inventories and data reconciliation. Responsible for asset management assignment and tracking associated with the global On-boarding and off-boarding of employees within the asset management system..What you’ll bring to us:* Timely resolution of TTSD Asset Management Work orders in queue* Asset Management Site Physical Inventory which includes: Scanning of IT equipment (e.g. desktop computers, laptops, printers, servers, telecom equipment) (initial site scan within 3- 6 months of site set-up and annual physicals or as required), Inventory of Furniture & Fixtures, Training Site Facilities and IT leads on Asset Database Management Processes and Notifying management of any discrepancies in inventory reconciliation or current business practices being followed at site* Asset control management which includes: Performing reconciliation of actual physical count versus database records, issuing reports about the exceptions and initiate actions, Asset retirement management, Control of laptops and software Work with sites and other Teletech departments to ensure completion of tasks and compliance to company policies and procedures.* Software license and maintenance management which includes: Receiving software media and licenses, Maintaining software media library, License deployment in conjunction with approved TTSD work order and Conducting 3 way matching audit of all licenses utilized by the company and issue recommendation to management.* Data entry & analysis which includes: Updating and maintaining asset or inventory listing in the TTAM Asset database. Updating and maintaining settings or information for new hires/remote locations for region and Mass data upload/updates of database for assetsWhat skills you’ll need:* BS Computer Science graduate or equivalent courses* At least 1 year experience in Technology related position* With actual work experience in asset database, related tools and applications, Oracle exposure a plus* General knowledge and understanding of software licensing, preferredEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Software Asset Management Specialist
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior IT Software Asset Management Specialist.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.You’ll be responsible for the life cycle management of HW and SW, training of sites in using the asset management system, processes and tools, software license tracking and site physical inventories and data reconciliation. Responsible for asset management assignment and tracking associated with the global On-boarding and off-boarding of employees within the asset management system..What you’ll bring to us:* Timely resolution of TTSD Asset Management Work orders in queue* Asset Management Site Physical Inventory which includes: Scanning of IT equipment (e.g. desktop computers, laptops, printers, servers, telecom equipment) (initial site scan within 3- 6 months of site set-up and annual physicals or as required), Inventory of Furniture & Fixtures, Training Site Facilities and IT leads on Asset Database Management Processes and Notifying management of any discrepancies in inventory reconciliation or current business practices being followed at site* Asset control management which includes: Performing reconciliation of actual physical count versus database records, issuing reports about the exceptions and initiate actions, Asset retirement management, Control of laptops and software Work with sites and other Teletech departments to ensure completion of tasks and compliance to company policies and procedures.* Software license and maintenance management which includes: Receiving software media and licenses, Maintaining software media library, License deployment in conjunction with approved TTSD work order and Conducting 3 way matching audit of all licenses utilized by the company and issue recommendation to management.* Data entry & analysis which includes: Updating and maintaining asset or inventory listing in the TTAM Asset database. Updating and maintaining settings or information for new hires/remote locations for region and Mass data upload/updates of database for assetsWhat skills you’ll need:* BS Computer Science graduate or equivalent courses*2-4 years experience in Technology related position* With actual work experience in asset database, related tools and applications, Oracle exposure a plus* General knowledge and understanding of software licensing, preferredEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Manager, Oracle Applications
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Oracle Applications Manager.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC is currently searching for an experienced Oracle EBS Delivery Manager who has at least two full cycle implementation experience. This position will be responsible forMaintain ticket matrix, overseeing a team of techno functional experts for delivery and project plan adherence. Must be a team player , thrive in a dynamic work environment spanning multiple geographies. Must have experience in AIM/OUM/ PMP / Agile methodologies.Our Manager, Oracle Duties & Responsibilities will include:* Experience in Oralce implementation EBS must. Cloud experience is plus.* Proficient in requirement analysis and business mapping of Oracle Financials* Exposure to Oracle Payroll and integration* Experience in any middle tier tool a plus* Creating UAT plan and conduction as per the plan* Experience to work with project management triangle ( cost , scope , time)* Maintaining SLA and improve on a continuous basis* Solid understanding of period end processes for a global company* Guiding team members for troubleshooting and engaging with right partners* Follow AIM / OUM methodology and documentation standard for enhancement/implementation* Planning and follow-through for regular RUP patches for payroll and year-end* Working directly with business stakeholder and managing expectation in terms of system capabilities and component delivery* Coordinating Ensuring financial complianceBasic Qualifications:* Bachelors / Masters degree in Financial Systems. MBA/Project Management Professional preferred.* Minimum 6+ years experience with full cycle Oracle EBS implementation* Must have lead teams of people* Detail understanding of Oracle EBS function security , menu , responsibility* Detail understanding of SOX /SOD compliance* Understanding of technical integration between various Oracle modules and 3rd party systems* Working knowledge with most Microsoft Office applications (Word, Excel, PowerPoint, Projects, Visio, Outlook, SharePoint)* Outstanding customer service and communication skillsEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Director, Telecommunications
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Director of Telecommunications, UC & UCCE to lead our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Role/Responsibilities: * Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. * Oversee the team’s activities in performing CX Implementations. * Establish design, architecture and Implementation standards for the COE. * Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. * Cohesive approach when partnering with segment practice areas and leaders. * Proactively provide consistent and frequent project status updates and project issues to assigned project managers * Excellent documentation, presentation, and problem-solving skills * Lead, coach, and mentor teams to foster career growth and development. * Work with Talent acquisition to continue to recruit and hire talent. Skills/Experience: * 10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. * 5 to 10 years of experience in a leadership or management role within the technology industry * 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. * Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) * Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) * Demonstrated ability to lead, mentor and manage technical project teams * Excellent documentation, presentation, and problem solving skills * Excellent communication skills and client-facing skills * Prior project lead experience or team leadership skills required * Excellent communication skills and client-facing skills * Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Desired Experience * Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) * Experience with Unified Customer Voice Portal (CVP) and VXML Gateways * Experience with Unified Contact Center Express (UCCX) * Immersive Telepresence, VCS and Collaboration Endpoints. * Call Center or Contact Center knowledge or consulting experience * Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center * Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Team Lead
Amazon, Hyderabad, TS, IN
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title: Team LeadLocation: Hyderabad Essential Functions At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of city topography and road network
Growth Program Manager- International Expansion, Disney+ Hotstar (Remote, India)
Walt Disney Studios, Hyderabad, Any
Job Summary:Job Location: Remote, IndiaDisney+ Hotstar is the fastest-growing entertainment brand in India with one of the largest subscription services in the country, and millions more accessing quality entertainment that's available for free. Over the past eight years, Disney+ Hotstar has been instrumental in shaping how Indians consume their favourite content, migrating audiences at scale from television to a device of their choice. YOUR KEY RESPONSIBILITIES PMO support for the launch of new initiatives & complex cross-functional projects: Tracking progress by working cross-functionally with different stakeholders like product, growth & business teams; Ensuring a consistently high bar on excellence and project deliveryPlatform growth initiatives: Identify areas of improvement around platform growth (e.g. churn, engagement etc.), structure the problem, and problem-solving along with analytics and functional teams to identify the root cause & solveSKILLS & ATTRIBUTES FOR SUCCESSFormulating, organizing and monitoring inter-connected projects and deadlinesStrong problem-solving skills with a knack for numbersKnowledge and experience with growth strategy- retention, engagement, content growth etc.Structuring problem statements and hypothesis generationPREFERRED EDUCATION & EXPERIENCEMBA from a tier 1 institute with 5-6 years experience in growth strategy and program management role with cross-functional teams (Non-MBAs with relevant experience of 7-8 years can also apply)Strong attention to detailExcellent written and verbal communication skillsABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/10/2024 07:15 AM
Business Analyst II, Brand Protection
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with ExcelDESCRIPTIONAt Amazon.com, we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its STAR (Selling Partner Trust, Abuse, Risk & Reviews) Shared Services Analytics team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement.Roles & Responsibilities • You live and breathe data. You are data driven and have extensive experience in data analytics, and are passionate about finding root causes, trends, and patterns and how they impact business. You use data to support your ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format. • You have extensive experience working with extremely large data sets and are comfortable with various tools and technologies to extract and transform data • Draw inferences and conclusions, create dashboards and visualizations of processed data, identify trends & anomalies • You should have business communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. You are very comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiativesKey job responsibilitiesRoles & Responsibilities • You live and breathe data. You are data driven and have extensive experience in data analytics, and are passionate about finding root causes, trends, and patterns and how they impact business. You use data to support your ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format. • You have extensive experience working with extremely large data sets and are comfortable with various tools and technologies to extract and transform data • Draw inferences and conclusions, create dashboards and visualizations of processed data, identify trends & anomalies • You should have business communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. You are very comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiativesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau- Experience with SQLSalary: . Date posted: 04/22/2024 10:51 PM
Associate Director of Sales
Marriott International, Hyderabad, Any
Job Number 24070858Job Category Sales & MarketingLocation Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 04:10 PM