Business Development Client Acquisition Salary in Hyderabad - PayScale

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications, UC & UCCE.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you’re in high demand. And we know it’s important you find the right fit for your future. Have ideas you want to contribute? We’re listening. Looking for exposure to different clients, different technologies? It’s what we do. Want to make an impact on the future? We’re innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you’ll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doingAs a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. Oversee the team’s activities in performing CX Implementations. Establish design, architecture and Implementation standards for the COE. Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. Cohesive approach when partnering with segment practice areas and leaders. Proactively provide consistent and frequent project status updates and project issues to assigned project managers Excellent documentation, presentation, and problem-solving skills Lead, coach, and mentor teams to foster career growth and development. Work with Talent acquisition to continue to recruit and hire talent. What you’ll need to be successful10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. 5 to 10 years of experience in a leadership or management role within the technology industry 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) Demonstrated ability to lead, mentor and manage technical project teams Excellent documentation, presentation, and problem solving skills Excellent communication skills and client-facing skills Prior project lead experience or team leadership skills required Excellent communication skills and client-facing skills Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Nice to havesMulti-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) Experience with Unified Customer Voice Portal (CVP) and VXML Gateways Experience with Unified Contact Center Express (UCCX) Immersive Telepresence, VCS and Collaboration Endpoints. Call Center or Contact Center knowledge or consulting experience Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus TTEC ValuesLead Everyday • Do the Right Thing • Reach for Amazing • Seek First to Understand • Act as One • Live life PassionatelyLearn more about our business at TTEC.com or our culture at TTECjobs.com. #ExperienceTTEC

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Director, Telecommunications.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC Digital is seeking a Director of Telecommunications, UC & UCCE to lead our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As a leader of our COE you will provide team direction and drive the strategic build out of the complex CX solutions including design, architecture and delivery methodology and support framework. Role/Responsibilities: * Leverage your design and implementation experience working with full-life cycle Cisco networks, Unified Communications and contact center project integrations to deliver our best in class cloud CX offering. * Oversee the team’s activities in performing CX Implementations. * Establish design, architecture and Implementation standards for the COE. * Leverage your thought leadership to build a delivery methodology in order to meet client expectations and deliverables. * Cohesive approach when partnering with segment practice areas and leaders. * Proactively provide consistent and frequent project status updates and project issues to assigned project managers * Excellent documentation, presentation, and problem-solving skills * Lead, coach, and mentor teams to foster career growth and development. * Work with Talent acquisition to continue to recruit and hire talent. Skills/Experience: * 10+ years of experience working with end to end complex systems implementations and integrations leading a high performing delivery team. * 5 to 10 years of experience in a leadership or management role within the technology industry * 10+ years designing, architecting and implementing complex Cisco Unified Communications solutions with Cisco Unified Communications Manager (UCM) (CallManager), Cisco Unity Connection, Instant Messaging and Presence (Jabber), WebEx, and Cisco Emergency Responder. * Experience with CX 3rd party solutions a plus. (Verint, Calabrio, Nuance etc) * Understanding of CX based application development solutions. (Desktop Integration, IVR, AI Solutions, Q&A) * Demonstrated ability to lead, mentor and manage technical project teams * Excellent documentation, presentation, and problem solving skills * Excellent communication skills and client-facing skills * Prior project lead experience or team leadership skills required * Excellent communication skills and client-facing skills * Minimal travel but ability to work flexible hours and or ability to telecommute/work remotely during various phases of the project lifecycle to support Global Projects. Desired Experience * Multi-site contact center systems integration experience with Cisco Unified Contact Center Enterprise (UCCE) * Experience with Unified Customer Voice Portal (CVP) and VXML Gateways * Experience with Unified Contact Center Express (UCCX) * Immersive Telepresence, VCS and Collaboration Endpoints. * Call Center or Contact Center knowledge or consulting experience * Knowledge of Cisco Hosted Collaboration Solutions for both UC and Contact Center * Cisco Certifications: CCIE Routing and Switching, CCNP for Routing and Switching, CCIE Voice, and/or CCNP Voice (CCVP) is a plus Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Oracle HRMS Senior Analyst.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: TTEC is currently searching for an experienced Oracle Principal Analyst who has full cycle human capital implementation experience with Oracle HCM Fusion Cloud and a foundation of knowledge with Oracle E-Business. The principal analyst will be responsible for introducing and supporting the Oracle HCM Cloud for the TTEC organization, TTEC acquisitions, and joint ventures. The Principal Analyst must be a team player and adaptable to a dynamic work environment. Our Principal Analyst, Oracle Duties& Responsibilities will include:Execute planning activities for Oracle implementation projects; advise on scope, effort, and timelinesUndertake assessment activities to determine current Oracle EBS system usage and make recommendations for future usage to maximize the products licensed by TTECDesign and deliver Oracle solutions and ensure that the solutions are supported from a Human Capital and Information Technology perspectiveCapture and document functional requirements and specificationsLiaise with the functional and development teams, both onshore and offshore to communicate requirements and follow-up on progressOrganize, execute, and supervise integration and user acceptance testing (UAT)Work in a dynamic work environment with global time-zonesParticipate and contribute as solution architect when required Respond timely to daily support calls and tickets providing outstanding customer support & root cause analysis Basic Qualifications:Bachelors / Masters degree required Minimum of 2 years of experience with full cycle Oracle HCM Cloud implementation 5 - 7 years of experience with Oracle E-Business Suite HR moduleDetailed understanding of Oracle HCM Cloud functionalityGood understanding of technical integration between various Oracle productsOutstanding customer service and communication skills Preferred Qualifications:Some experience or knowledge in Human Capital domain Ability to work independently and maintain a cooperative working relationships with peer groups Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Embrace this pivotal role as an essential member of a high performing team dedicated to reaching new heights in data engineering. Your contributions will be instrumental in shaping the future of one of the world's largest and most influential companies.As a Senior Lead Data Engineer at JPMorgan Chase within the CCB Connected Commerce Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver data collection, storage, access, and analytics in a secure, stable, and scalable way. Leverage your deep technical expertise and problem solving capabilities to drive significant business impact and tackle a diverse array of challenges that span multiple data pipelines, data architectures, and other data consumers. Job responsibilities Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data​​ Designs and delivers trusted data collection, storage, access, and analytics data platform solutions in a secure, stable, and scalable way Defines database back-up, recovery, and archiving strategy Generates advanced data models for one or more teams using firmwide tooling, linear algebra, statistics, and geometrical algorithms Approves data analysis tools and processes​ Creates functional and technical documentation supporting best practices​​ Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Design & develop data pipelines end to end using Spark SQL, Java and AWS Services. Utilize programming languages like Java, Python, NoSQL databases, SQL, Container Orchestration services including Kubernetes, and a variety of AWS tools and services. Contributes to software engineering communities of practice and events that explore new and emerging technologies Evaluates and reports on access control processes to determine effectiveness of data asset security​ Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience. Hands-on practical experience in system design, application development, testing and operational stability. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying language. Hands-on practical experience in developing spark-based Frameworks for end-to-end ETL, ELT & reporting solutions using key components like Spark SQL & Spark Streaming. Proficient in coding in one or more Coding languages - Java, Python Experience with Relational and No SQL databases, Cloud implementation experience with AWS including: AWS Data Services: Proficiency in Lake formation, Glue ETL (or) EMR, S3, Glue Catalog, Athena, Kinesis (or) MSK, Airflow (or) Lambda + Step Functions + Event Bridge Data De/Serialization: Expertise in at least 2 of the formats: Parquet, Iceberg, AVRO, JSON-LD AWS Data Security: Good Understanding of security concepts such as: Lake formation, IAM, Service roles, Encryption, KMS, Secrets Manager Proficiency in automation and continuous delivery methods. Proficient in all aspects of the Software Development Life Cycle. Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Preferred qualifications, capabilities, and skills Snowflake knowledge or experience preferred In-depth knowledge of the financial services industry and their IT systems Worked with building Data lake, built Data platforms, built Data frameworks, Built/Design of Data as a Service AP About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:26 PM