Sales Head Salary in Delhi - PayScale

Overview of Key ResponsibilitiesOversee all aspects of the after-sales service and support operations of a companyEnsure high levels of Customer Satisfaction, Develop and Implement Service StrategiesManage a team of after-sales professionals, and drive continuous improvement in after-sales processes and systemsFormulate spare part strategies for internal and external customersDevelop the global teams to optimise support, service processes, tools, and systems, while aligning with the internal quality team for regular audits as per standards and needs.Maintain strong customer relationships, Maximise revenue opportunities from after-sales services in India, APAC, Europe & US Create strategies to maximise revenue, efficiency & profitability in line with current target & projectedbusiness growth while providing focused leadership ensuring that customers receive best-in-class service irrespective of geographical locationLead a team of approx. 150 people and guide them to provide world-class services to the existing customersWork with the marketing dept to organise promotional and marketing campaigns for After Sales offerings to create customer awarenessTechnical Skills RequiredProduct Lifecycle Management* Performance Management, Problem Solving & Analytical Skills.* Troubleshooting & Problem Solving.* Working knowledge of products which have a combination of electrical, mechanical, and software within them* Experience in service operations* Spare Part Management* Inventory Management* Marketing and Business Development* Revenue Generation* Customer Relationship Management* Knowledge of contract renewalsBehavioural SKills Required* Communication Skills, Team Management, and Stakeholder Management.* Customer Centricity, Conflict Resolution & Negotiation Skills.* Comfortable in managing relationships at all levels from CEO down to entry-level staff starting their careers.* Ability to create a Can-Do mentality in the team while working in demanding and stressful situations as an OEM supplier.* Ability to create the best After-sales service strategies for Customers to gain repeat orders.Leadership Candidate with 20-30 years of overall work experience with B. Tech Mechanical/Electrical/Mechatronics /Electronics/I&C and strong expertise in After-sales/Customer Service across India + Global Markets and has worked on Product Lines with a mix of Electrical/Electronics + Mechanical + SoftwareAbility to manage large teams sizes of 100+ members and guide them to provide world-class services to the existing customersPrior Expertise in leading After-sales Service as an OEM while maintaining high levels of Customer SatisfactionAbility to Collaborate at all levels with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, project team etc. to resolve issues and improve product/service quality and customer satisfactionAbility to Establish adequate systems and processes with performance monitoring metrics to ensure a smooth handover from the projects department along with effectiveness and efficiency of after-sales operations for the customers and their sites.

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BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:New Delhi, DL, INDPREFERRED QUALIFICATIONS- 2+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/04/2024 10:15 PM

Business development for the company by identifying and networking prospective clients.Increasing revenues and profitability by building strategic partnerships.Business expansion and making strategic business decisions in discussions with HO.Building and maintaining healthy business relations with corporate clients.Building a corporate sales team to achieve the business plan targets at various prospective locations.Work experience of 12-15 years in General Insurance - Sales_ Retail & CorporateKnowledge and expertise in General Insurance and Broking_ Managing an officeCorporate Sales experience in SMEs/MMEs & Large Corporates

Responsibilities:Product Strategy and Vision:Collections Digitisation- Managing entire IT suite for Collections. Auto-allocation, Automated Bidding module, Servicing Mobile App, Collections LOS, FOS Mobile App, Collections LMS, Repo/Settlement automation etc.Develop and articulate a clear product vision aligned with the company's strategic goals in the collections and debt recovery space.Drive the product roadmap, prioritizing features and enhancements to meet the evolving needs of clients and industry regulations.Team Leadership:Lead and inspire a cross-functional product team, fostering innovation, collaboration, and a customer-centric mindset.Provide mentorship and professional development opportunities for team members.Product Development:Oversee the end-to-end product development lifecycle, from ideation to implementation, ensuring timely delivery of features and improvements.Collaborate with engineering, design, and data analytics teams to bring innovative solutions to market.User Experience and Compliance:Champion a user-centric approach to design, focusing on creating intuitive and efficient workflows for clients in the collections and debt recovery industry.Collaborate closely with compliance and legal teams to ensure the platform adheres to industry regulations and data security standards.Data-Driven Decision Making:Leverage data analytics and customer feedback to make informed product decisions, drive continuous improvement, and measure the success of product initiatives.Market Analysis and Industry Trends:Stay abreast of industry trends, market dynamics, and emerging technologies related to collections and debt recovery.Utilize market insights to identify opportunities for product differentiation and enhancements.Stakeholder Communication:Effectively communicate product updates, performance metrics, and future plans to internal teams and external stakeholders.Collaborate with sales and marketing teams to develop positioning and messaging strategies.Proven experience (10+ years) in a senior product management role within the collections, debt recovery, or financial technology sector.Strong understanding of collections and debt recovery processes, compliance requirements, and industry best practices.Demonstrated success in developing and launching products that address specific industry challenges. Experience of building Saas platforms is desirable.Excellent leadership, communication, and interpersonal skills.Analytical mindset with the ability to synthesize complex information into actionable insights.Bachelor's degree in business, finance, technology, or a related field. Advanced degree (MBA) is a plus.

Extensive experience in managing and generating business in Semi Managed/ Managed staffing solutions business. Maintaining great client relationships and consistent wallet share growth via farming and account management.Expertise in client Management, Stakeholder management and Strong Business Development acumen, along with experience in managing Talent Acquisition. Responsible to generating Gross Margin and Revenue at top level & bottom-line EBITDA.Provides strategic direction by developing short-term and long-term financial and operational goals Works on client retention and strategize the internal and external revenue. Get involved with other executive colleagues and departmental managers to implement plans and policies throughout the organization.Determines ways to reduce costs, increase revenues, and improve overall company performance. Engages in high-level negotiations to generate lucrative contracts or build beneficial relationships with companies and individuals.12+ years in leading sales/operations in staffing with a specialized focus on retail clientsMBA in Sales/Operations/Marketing preferredCurrent/preferred location to be Delhi

Achievement of sales objectives:* Break down regional objectives into area wise objectives* Identify and recruit the manpower required to man the area* Control reporting sales team to achieve the KRAs allocated to each member Strategize and implement distribution extension programs :* Strategize various routes for expanding distribution* Present plans and obtain approval* Implement and monitor results Implement local promotional efforts :* Coordinate with marketing department to formulate various local activities in the region assigned* Allocate resources required to implement the local activities* Monitor resultsComes with at least 15+ years of channel sales experience in FMCG/similar industry Full time MBA from reputed Management InstituteHas a stable career trajectory Strong Sales Foundation & Knowledge of Channel Sales, Distribution ManagementAbility to communicate effectively with different levels of sales team members