Support Analyst Salary in Delhi - PayScale

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas,.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position Overview:The Automation and Quality Assurance Analyst ensures the smooth day:to:day operations of automated processes and issue resolution. This role actively participates in Business Process Reengineering and Automation projects, focusing on designing and implementing effective testing strategies, developing comprehensive test cases, and executing testing processes to identify and rectify defects. Additionally, the position involves raising change requests, monitoring Key Performance Indicators (KPIs) of bots, and maintaining the overall quality and reliability of MKC prioritized projects.Key Responsibilities::Develop, implement, and execute comprehensive testing strategies and case scenarios, covering test case design, test data preparation, and test execution.:Prioritize and report defects to development teams, participating in process improvement initiatives to enhance testing methodologies and overall product quality.:Manage daily automation operations, including reporting and tracking of bots, scheduling and controlling virtual workforce, and incident handling in response to operational incidents.:Monitor Key Performance Indicators (KPIs) and ensure continuous optimization and efficiency of automated processes by proactively addressing performance deviations.:Approve bug fixing approaches and test cases. Support employee capability building strategy.Experience::3:5 years of experience working with desktop automation projects:Understanding of enterprise data sources to drive visibility of top losses:Familiarity with general business metrics and underlying background:Demonstrated ability to proactively solve problems and multitask:Learning and executing continuous improvement initiatives to improve systemsQualifications::Bachelors in Business, Data Science, Economics, or a related field:Proficiency in UiPath and MS Power Platform solution development and bug fixing:Familiarity with testing methods and techniques:Ability to analyze project requirements and design specifications:Strong collaboration skills to work effectively with cross:functional teams:Meticulous attention to detail in test case creation, execution, and defect reporting:Sense of urgency to meet scheduling plans and customer requirements:Ability to use a systemic approach and tools to identify and drive efficiencyAgencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.McCormick and Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the AmericasAt McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position Overview:Business Analyst is responsible for serving as a trusted advisor within the business unit, understanding its operations and building connections across functions. The role involves leading engagements independently, balancing agile and waterfall approaches as needed. Collaboration with business users includes documenting requirements, defining acceptance criteria, and coordinating user testing. Over time, the role develops a deep understanding of business goals to guide anticipation of future needs and IT solutions for added value. Additionally, it supports change management, identifies barriers to user adoption, and enhances the solutions value to the business.Key Responsibilities::Conduct research and interviews to ascertain IT business requirements and translate them into User stories.:Aid business users in defining and documenting acceptance criteria.:Assist the team in analysis, facilitation, modeling, and organizing information to reconcile conflicts, elicit requirements, and differentiate solution ideas from business needs.:Act as a technical liaison between business product owners and IT Development Teams, managing requirements gathering (user stories) and coordinating and facilitating user testing.:Coordinate issue management for end:user problems, ensuring consistent high:level responsiveness and customer care, and documenting steps required to resolve issues.:Project manage key tasks such as data migration, vendor management during cut over, etc.:Observe and anticipate how business needs and market trends could shape and build the product line model, ensuring solutions align with the product line model and contributing to solution design for respective product(s).:Assist or lead in coordinating business Change Management activities and drive change initiatives within IT, enhancing IT processes for faster value delivery.:Manage budget requirements, vendor activities, reporting, and related tasks.:Identify inconsistencies and problems, bringing them to the attention of product owners during sprint retrospectives, and suggesting problem resolution and business process improvements.:Support the scrum process by completing tasks as needed to ensure the completion of stories.Experience::3:5 Years of Business and/or systems analysis in supply chain processes (manufacturing/ distribution/ quality/maintenance) (MES /SAP/ Production systems and control systems):Operating in an Agile software development environment with tools such as Jira, Azure DevOps etc.Qualifications::Bachelors degree typically within a technical subject such as computer science or significant level of experience in business analysis:Sense of urgency in meeting sc

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewThe Portfolio Demand Analyst is responsible for ensuring the D and A Hub effectively meets the demands and requirements of the business functions. This person is accountable for collecting, demands for D and A strategic solutions, reviewing and prioritizing initiatives against a prioritization matrix, and reviewing / aligning on prioritization for sprints with the relevant leadership / governance forums.Key Responsibilities::Collect and Prioritize D and A Demands: Efficiently gather demands for Data and Analytics (D and A) team from various functional solution leads. By prioritizing these demands against a matrix, the Portfolio Demand Analyst ensures alignment with overall organizational objectives, optimizing the use of resources and addressing critical business needs.:Review and Align Initiatives with Leadership/Governance Forums: Facilitate communication and collaboration between relevant solution leads, leadership, and governance forums. By presenting and aligning on the prioritization of initiatives, the Portfolio Demand Analyst ensures that D and A projects align with the overall strategic direction of the organization, promoting informed decision:making and resource allocation.:Maintain Portfolio Demand Pipeline: Maintain a structured and up:to:date portfolio demand pipeline, tracking the progress of various initiatives. This results in a clear overview of ongoing and upcoming projects, enabling effective resource planning, allocation, and timely delivery of D and A solutions to meet business requirements.:Provide Decision Support through Data Analysis: Leverage data analysis to provide decision support for prioritization decisions. The Portfolio Demand Analyst uses data:driven insights to guide the selection and sequencing of D and A initiatives, ensuring that the portfolio aligns with business needs and delivers measurable value to the organization.:Approval process of prioritization matrix / process.:Approval process of Resource Allocation.:Support employee capability building strategy.Experience::5:7 years doing similar projects or similar role within Agile methodology project teams.:Understanding of enterprise data sources to drive visibility of top losses:Familiarity with reports using Business Intelligence tools, e.g. SAP Hana and Tableau:Demonstrated ability to proactively solve problems and multi:task:Learn and execute continuous improvement initiatives and improve systemsQualifications::Bachelors in Business, Economics or related field:Sense of urgency to meeting scheduling plans and customer requirements.:Ability to use a systemic approach and tools to identify and drive efficiency:Flexible with the ability to manage multiple priorities concurren