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Human Resources Salary in Delhi - PayScale

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DESCRIPTIONAt Amazon India, to achieve our mission to be the most customer-centric company on earth, and provide our customers with the best experience possible, our goal is to deliver each package, no matter how large or small, to our customers when and where they need them, as quickly, accurately and cost-effectively as possible, and through a choice of innovative delivery options. Our network of drivers and delivery service providers is growing rapidly, and to support this growth we are looking forward to ER Specialists to join a newly formed Driver Relations Team.The central objective of Amazon's Driver Relations team is to ensure treatment of drivers is fair, respectful, and consistent with our framework of core business values and objectives. The individual will be responsible to drive agenda of creating a positive driver relations climate that supports safety, capability, engagement and a high performance, customer-obsessed culture. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.Key job responsibilities- Leverage a deep understanding for the breadth of challenges drivers face to prioritize programs and investments that will measurably improve their experience and retention - Work across program, product and tech teams to standardize driver impacting initiatives and implement mechanisms to continuously improve the driver experience.- Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can be used to highlight important aspects.- Connect with drivers in person / virtually and understand their experience in terms of what’s working well and what needs improvement. Identify the issues / concerns that need to be resolved. Document the responses received in prescribed format.- Work with Action owners to ensure timely closure of all issues identified.- Prepare consolidated reports with ER and Business Program teams for Leadership Reviews- Should be able to travel to sites inter/intracity for driving proactive voice listening mechanisms.- Partner with ER Manager in conducting necessary investigations. - Partner with relevant stakeholders to drive OTR engagement initiatives.- Support the ERMs in driving the ER capability building agenda for respective business/PXT teams. - Implement employee surveys and questionnaires; help ERM’s in analysis based on survey results.We are open to hiring candidates to work out of one of the following locations:Delhi, DL, INDBASIC QUALIFICATIONS- Candidates should have a work experience 5+ years in relevant HR/ER Domain or Project Management- Experience using data and metrics to drive improvements- Experience owning program strategy, end to end delivery for large projects, and communicating results to senior leadership- Written and verbal communication skills- Education: Bachelor’s Degree- Proficiency in Amazon document writing (PRFAQ, White Paper, BRD)PREFERRED QUALIFICATIONS- MBA or a Master’s degree in a related field- 6+ years of experience in a related industry- Problem-solving skills, attention to detail, and exceptional organizational skill- Demonstrated ability to influence and drive alignment among a diverse set of stakeholders and team- Ability to think strategically and creatively whilst also executing operationally with high attention to detail- Critical thinker and ideas-driven in finding new solutions/ designing innovative methods, systems and processes- Experience working in a fast-paced, deadline-driven environment and able to manage priorities well
Market Director of Revenue Management Delhi NCR
Marriott International, New Delhi, Any
Job Number 24063598Job Category Revenue ManagementLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)' sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESAnalyzing and Reporting Revenue Management Data • Compiles information, analyzes and monitors actual sales against projected sales. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Analyzes information and evaluates results to choose the best solution and solve problems. • Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. • Translates or explains what information means and how it can be used. • Evaluates effectiveness of property participation in electronic sales channels. • Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month and 6 month, long range and budget. • Assists hotels with pricing and provides input on business evaluation recommendations. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period. • Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market. • Assists with account diagnostics process and validates conclusions.Managing Revenue Management Projects and Strategy • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Updates market and revenue knowledge and aligns strategies and approaches accordingly. • Establishes long-range objectives and specifies the strategies and actions to achieve them. • Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Takes a predetermined strategy and drives the execution of that strategy. • Thinks creatively and practically to develop, execute and implement new business plans. • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. • Manages all revenue, profit and demand data associated with rooms and function space. • Provides recommendations to improve effectiveness of revenue analysis processes. • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Develops the Business Outlook Strategy. • Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. • Establishes and maintains effective and rational pricing strategies for rooms and function space. • Develops and executes the hotel(s) strategic plan(s). • Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. • Provides critical input to market leaders for development of property and overall revenue sales strategy. • Ensures hotel strategies conform to brand philosophies and initiatives. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. • Manages inventory to maximize cluster rooms revenue. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests.Building Successful Relationships • Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. • Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. • Develops and manages internal key stakeholder relationships. • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.Managing and Conducting Human Resources Activities • Interviews and hires employees with the appropriate skills to meet the business needs of the unit. • Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Utilizes all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Conducts employee performance appraisals according to Standard Operating Procedures. • Administers bonus and incentive programs. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems and concerns. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:53 AM
Pastry Chef
Marriott International, New Delhi, Any
Job Number 24070592Job Category Food and Beverage & CulinaryLocation Aloft New Delhi Aerocity, 5B IGI T3 Road, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESLeading Pastry Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Ensures and maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Supervises and coordinates activities of cooks and workers engaged in food preparation.Ensuring Culinary Standards and Responsibilities are Met • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Recognizes superior quality products, presentations and flavor. • Maintains food preparation handling and correct storage standards. • Maintains purchasing, receiving and food storage standards. • Supports procedures for food & beverage portion and waste controls. • Follows proper handling and right temperature of all food products. • Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Ensures compliance with all applicable laws and regulations. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. • Assists in determining how food should be presented and creates decorative food displays.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Strives to improve service performance.Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. • Purchases appropriate supplies and manage inventories according to budget.Supports Training and Development Activities • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Participates in training staff on menu items including ingredients, preparation methods and unique tastes. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures property policies are administered fairly and consistently. • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Brings issues to the attention of the department manager and Human Resources as necessary. • Attends and participates in all pertinent meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 02:54 PM