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Quality Assurance Manager Salary in Chennai - PayScale

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Project Manager, Creative, Prime Video Optimus
Amazon, Chennai, TN, IN
DESCRIPTIONThe Prime Video team comprises individuals who are all obsessively focused on one mission: to give consumers the world’s best-in-class digital video customer experience. Prime Video delivers an entertainment destination unlike any other — fast, reliable, personal, effortless, and delightful.We are looking for a Project Manager to join the creative production team. This role serves as a project manager for creative digital design. The ideal candidate will be skilled in timelines, creating and tracking a high quantity of marketing content, quality assurance, and providing analysis about the success of projects. They will create mechanisms for and provide quality assurance checks for creative assets, ensuring copy, templates, policy and overall visual hierarchy raises the bar. The Project Manager provides ownership and accountability and sees projects through completion. The ability to manage multiple workstreams and stakeholders is key.Strong organization and communication skills are required, as well as the ability to offer unique creative solutions, manage/negotiate the expectations of your team, your partner teams and your clients, drive high levels of design production performance in a high-velocity/high-volume work environment, and stay in active communication with the partner creative teams and external design requestors.Key job responsibilities* Resource management: resource allocation of production team given current and upcoming work.* Ability to scope new work and determine level of effort based on capacity* Establishing strong relationships with internal/external teams while managing work-streams with competing priorities. Set expectations with internal and external teams and handles prioritization for all work that comes through production team.* Coordinating with multiple teams from US to India, for ideation and scheduling.* Ability to manage multiple simultaneous projects requiring communication across time zones, organization/time management and problem solving skills* Ensure all stakeholders have up to date, day to day reports, project milestones and visibility to capacity.* Champion creative quality by creating quality assurance checks for all production work prior to finalization* Standardize and optimize process with checklists, lessons learned, business cases and documentation.* Continually work to optimize process and workflow.About the teamWe are a Shared services team that provides Amazon digital team’s flexible capacity to perform, Marketing and core operations related activities without upfront time & leadership investment of starting their own operations team and with a goal of improving the processes through optimization and standardization. We are highly placed to take tasks that are distributed across many employees, and turn them into standard work items, with SOPs, productivity measurement/improvement, and ultimately automation.Marketing Operations team, highly placed to take repetitive, low-medium complex, manual tasks that are distributed across many employees, and turns them into standard work items executed in an operational environment, with SOPs, productivity measurement/improvement, and ultimately automation.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of program or project management experiencePREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in program or project management
Sr Quality Assurance Engineer, Ring HW/SW
Amazon, Chennai, TN, IN
DESCRIPTIONWe are looking to hire a Senior Quality Assurance Engineer in Ring India within the HW/SW development organization, responsible for the quality of Ring core products including doorbell camera, security camera, and other new products. We are looking for a passionate, experience QA Engineer to join our team and help us reimagine how to drive quality, testing, and efficiency through our product lifecycle. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality, and a deep curiosity to dive into new technologies. The test plans and automated tests you build should expose defects from component and feature integration level to end-to-end customer interactions. We want a QA engineer excited to work across software, hardware, cloud, algorithms, and computer vision, helping us to deliver exciting new lovable products to market.As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will evangelize quality best practices. You will own creating and driving the test strategy and enforcing design for testability.Key job responsibilitiesYou will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. 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From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related field- 6+ years of hands-on experience with the ownership of software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement- Demonstrated experience leading the creation and execution of large feature testing strategies- Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance- Demonstrated experience utilizing high-quality automation to solve test problemsPREFERRED QUALIFICATIONS- Experience with embedded systems or consumer devices- Experience programmatically testing products, measuring test coverage, developing the best automation, driving testability and diagnostic ability into the product, while promoting best practices in quality areas.- Isolating test failures in complex software systems- Self-driven and able to work with a high level of ambiguity in a prototyping development phase- Excellence in technical communications with both technical and non-technical peers- Strong sense of ownership, bias for action, and drive- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices
Quality Assurance Associate, Print Quality Assurance
Amazon, Chennai, TN, IN
DESCRIPTIONThe Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.Primary Objectives- Perform quick, visual reviews of print book files based on specifications and training- Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)- Compare each task against specifications outlined in SOPs- Within general workflow guidelines, work autonomously to meet targets and timelines- Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs- Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads- Record data based on daily work using Excel- Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc.,We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of Excel at an advanced level
Quality Assurance Engineer I
Amazon, Chennai, TN, IN
DESCRIPTIONThe Team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. Team is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback. Today independent authors and publishers use our services to publish eBooks and paperbacks that reach millions of Amazon customers in the United States, Europe, Asia, South America, and Oceania Our Quality Assurance Engineers work with Software Development Engineers to understand features and technical implementation. They also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. on.jobs/en/disability/us.Key job responsibilitiesDefine quality metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the software.· Implement Test Automation leveraging test automation frameworks while driving processes to reduce manual test coverage.· Hands on Scripting/Coding Experience to write tools to automate manual tasks.· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations-Ability to understand software internals, debug problems using log files· Experience delivering test tools, leading the QA projects and initiatives· Work with Product Managers, Developers, TPMs and review technical artifacts to understand the technical architecture· Help defining test strategy, writing test plans, test cases, and provide suggestion in improving the QA processes.· Help tackle cross-platform engineering challenges and contribute creative ideas to the engineering teams.· Ensure our products meet high standards of quality, performance, and reliability.A day in the lifeQuality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs are responsible to understand the product domain, define test strategy and test plans, develop and drive test case execution and drive best practices to release high quality software to our customers.You will work with Software Development Engineers to understand features and technical implementation. You will also work with groups such as Product Management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.As innovators we embrace new technology, you will be empowered to choose the right highly scalable and available technology to solve complex problems in software quality assurance. If you enjoy building software quality solutions for highly distributed systems and solving challenging problems, come join us!We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Experience in automation testing- 1+ years of quality assurance engineering experience- Experience in manual testing- Experience in automating using Selenium, TestNGPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Quality Assurance Engineer , Kindle
Amazon, Chennai, TN, IN
DESCRIPTIONThe Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo.Key job responsibilitiesIn this role, you will :- Champion the quality of our features in our development pipeline using both automated and manual tests- Reporting and verifying defects, and signing-off on features and release candidates. - You will own authoring and the execution of test plans and test cases. - You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. - You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. - In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. - The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream. A day in the life- Working in a fun and fast paced environment, with a team of very talented professionals- Qualifying features and functionality on Kindle products- Trouble shooting and performing root cause analysis for challenging issues- Collaborating with other QA and Development team members and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
Manager I, Device OS
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 2+ years of team management experience- Experience an operations, project or program Manager directly managing and developing front-line managers- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisionsDESCRIPTION - Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager. - Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent - Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program. - Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation. - Able to work with multiple functions in understanding the end to process and drive improvements in the production tool. - Ability to work with devices and manage automation enabled projects - Required to onboard new projects or test scope by using known and established guidelines - Required to look at optimizations in the processes followed and bring about improvement in quality / productivity. - In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met. - Support hiring and training of new Associates - Able to present write ups and metrics for the team he/she is handling in business review meeting.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project deliverySalary: . Date posted: 04/08/2024 09:46 PM
Quality Assurance Tech (Level 3)
Amazon, Chennai, TN, IN
DESCRIPTIONQuality Assurance Tech at Amazon test cutting edge applications and products at the user level, both manually and with automated tools. They are excellent individual contributors capable of taking up tasks from start to completion, with guidance. QAT would be responsible for understanding the features and components and detailed functional requirements well enough, coming up with the test cases with some guidance, test execution and reporting with high bar on quality. QATs are technically savvy in use of software, computers and devices, runs automated scripts, analyzes failures, support automation, can install and configure software, can use debug settings, have technical ability to gather logs, traces, etc. to add to bug reports when provided with instructions. They assist developers or other testers and maintain a high quality test environment, recommends improvements to SOPs, tools and metrics.Key job responsibilities1. Testing Applications and Products both manually and using automated tools.2. Install and configure software, use debug settings and have technical ability to gather logs, traces, etc. to add to bug reports when provided with instructions.3. Run automated scripts, analyze failures, support automation.4. Identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports5. Assist developers or other testers and maintain a high-quality test environment, recommends improvements to SOPs, tools and metrics.A day in the lifeThe Amazon Appstore team is looking for high-energy, detail-oriented, and technically-savvy QAT’s to perform test execution on Amazon’s devices and services. You will support test execution manually and through automated tools. You will troubleshoot using debug settings and share bug reports with necessary logs, run automated tests and analyze failures, identify, deep dive and report issues accurately. You will also challenge status quo and recommend improvements and help in maintaining the test environment, and report out test progress.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- - BS in Computer Science or equivalent combination of technical education- - Good analytical ability and QA acumen- - Ability to understand technical specifications and analyze log files- - Knowledge of QA methodology and toolsPREFERRED QUALIFICATIONS- Preferably, have experience in Java/C++/Perl/Python based automation and/or user-level automation tools such as Selenium/Web Driver
Manager, Quality Services, Fire TV
Amazon, Chennai, TN, IN
DESCRIPTIONScope: People management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale. Job description: Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practises. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performance improvement plans for your team members. With top performers, you are able to identify and work with them for talent development.Key job responsibilitiesManage a Team of 10+ and will be responsible for team output and working with stakeholders in ensuring a seamless deliveryWork with the team in setting up goals and tracking their performance periodically and set remediation as necessary.Assess risks that may impede the team or deliverables; plan and work with leadership on mitigationsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 2+ years of team management experience- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience using data to influence business decisions- Experience an operations, project or program Manager directly managing and developing front-line managersPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)- Experience managing project delivery
Software Quality Assurance Engineer, Device OS
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsDESCRIPTIONAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Software Quality Assurance Engineer Lead, you will be responsible to innovate and drive new Quality initiatives, establish new test frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases.Key job responsibilities- Contribute to the continuous improvement of the QA process, suggesting and implementing process enhancements.- Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.- Define release planning and provide input on the readiness of software for production deployment.- Lead and mentor a team of QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.- Work with component teams to identify the pain points in their area and provide technical guidance.- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing.- Identify and document defects, issues, and potential areas of improvement in the software development process.- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.- Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes.- Collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.A day in the lifeOur Software Quality Engineers are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us!About the teamWant to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualitySalary: . Date posted: 04/12/2024 10:09 PM
Agent-Guest Relations
Marriott International, Chennai, Any
Additional Information Guest Relations AssociateJob Number 24070690Job Category Rooms & Guest Services OperationsLocation Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:02 PM