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Digital Content Manager Salary in Bangalore - PayScale

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Digital project Manager Sr. Advisor
, bangalore, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a ((Digital project Manager Sr. Advisor)) to join our team in ((Bangalore)), ((Karnataka)), ((India)).SAP Ariba Project Manager will work for a team chartered with the deployment of SAP Ariba Modules. Duties include but may not be limited to: :Creation of SAP Ariba module Project : Plans and schedules, monitor, manage Implementation Team and execution of the Team Plans and schedules, reporting issues, progress to Steering Committee. :Experience in handling team across the Countries (Europe/Americas/APAC), preparing project plan in Microsoft Project Planner and reporting/capturing the details.:Lead cross:functional teams to understand current state, future state landscape, organizational, master data and business processes and requirements. :Lead configuration requirement efforts and work to ensure SAP Ariba module configurations meet customer requirements identified with customer. :Experience working and implementing the SAP Ariba modules : SAP Ariba Buying and Invoicing, SAP Ariba Sourcing and SAP Business Network.:Lead development of functional specification activities and interface effectively with the Development teams to translate Functional Specification documentation into Technical Specifications and the development of technical designs.:Work with local management to plan and schedule participation of key stakeholders in testing activities.:Provide leadership, guidance, and support during management of the execution of testing activities monitoring progress. :Work with local management, Data Conversion team and Training team to plan and schedule cutover and go:live activities, identifying sequence of tasks, double entry, manual procedures, and load sequences involved. :Manage Deployment:related cutover and go:live activities. :Manage support post go:live, leading team to resolve post go:live issues. The Ideal Candidate Will Have::Have experience in managing the SAP Ariba Implementation project integrating with SAP S/4HANA or with any non:SAP ERP:15+ Years of experience in Project Managementstylelist:style:type:circle::Experience in multiple SAP Ariba module implementation:Project Management and Team Leadership experience :Solid analytical / problem solving skills. :Agile Development methodologies such as "Activate".:Ability to evaluate IT and business challenges from a broad perspective. :Strong influencing and excellent communication skills. Ability to translate between non:technical business users and technical IT resources. Strong client service attitude :Strong organizational and time management skills :Flexibility to work in shifts to support our global clients.:LI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environ
Operations Manager, Prime Video Trust & Safety
Amazon, Bangalore, Any
BASIC QUALIFICATIONS Bachelor's degree or equivalent working experience; 5+ years of experience managing operations and using data and metrics to design strategies, identify and implement improvements; 5+ years of experience managing teams of 100+ employees; 5+ years of experience working cross-functionally and cross-regions and international countries; Experience engaging and influencing Senior Executives; Must reside in Bangalore or open to relocation to Bangalore immediately upon offer.DESCRIPTIONPrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical Senior Manager to support the Prime Video Trust & Safety team and lead our Global Operations team. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.This role will lead a part of our India operation supporting multiple Trust & Safety programs: global content compliance, regulatory compliance, customer experience programs, maturity ratings, and critical T&S initiatives. In addition to continuously driving and improving the execution of this core mission, the Operations Manager will work closely with their cross-functional counterparts in engineering, product management, legal, PR, content operations, and executive teams to scale operations effectively and think big on improving the customer experience. A successful candidate will thrive in a fast-paced, ambiguous, and dynamic business environment, leveraging analytical expertise and resourcefulness to autonomously deliver successful results.Key job responsibilities• Support in devise operational and business goals for the function that focuses on end-customer impact, productivity, accuracy, and quality.• Assist in establishing measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manages metric performance tactically and strategically.• Sets appropriate operational and people goals for the team at all levels and holds them accountable; Owns processes, staffing, metrics and business updates for the function.• Thinks long-term and establishes scalable/modular processes for easy adaptation to business scope changes. Assist in managing complex problems, decisions, and escalations. Mitigates long-term risks. Finds a path forward in difficult situations. Makes trade-offs: short vs. long-term needs.• Proactively identifies tool and system requirements that reduce operational defects; Ensures impact- and benefit-driven prioritization of process excellence projects.• Works with inter-functional teams to streamline processes. Identifies and drives process excellence along with Program and Tech teams.• Assist in defining operational requirements to support business launches and managing implementation through partnership with teams across engineering, product management, content acquisition, legal, PR, marketing, merchandising, design, and customer service.• Partner with Business teams to gather customer feedback/requirements, and develop headcount operational models, workforce planning and productivity mechanisms that scale with the business' growth in volume, complexity, and global geographic dispersion.• Manage, coach, and develop a strong team of Risk Managers.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS Master's degree or equivalent working experience; Experience managing global teams of 500+; Experience defining product/program roadmaps and requirements; Experience with digital video streaming and/or customer-facing user interfaces;Salary: . Date posted: 04/04/2024 10:17 PM
Team Manager, Content Ratings, Prime Video Trust & Safety
Amazon, Bangalore, Any
BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objectionsSalary: . 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Senior Applied Scientist, Alexa Sensitive Content Intelligence (ASCI)
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 4+ years of building machine learning models for business application experience- PhD, or Master's degree and 5+ years of applied research experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience with neural deep learning methods and machine learningDESCRIPTIONAlexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers' experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are looking for an experienced Senior Applied Scientist to build industry-leading technologies in attribute extraction and sensitive content detection across all languages and countries.A Senior Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of NLP models (e.g. LSTM, transformer based models) or CV models (e.g. CNN, AlexNet, ResNet) and where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.Key job responsibilitiesYou'll lead the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. You set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, you will work closely with talented engineers and ML scientists to put your algorithms and models into practice. Your work will directly impact the trust customers place in Alexa, globally. You contribute directly to our growth by hiring smart and motivated Scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the hiring groupAbout the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term "sensitive content" includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term "content" refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- PhDSalary: . Date posted: 04/16/2024 10:19 PM
Applied Scientist II, Alexa Sensitive Content Intelligence (ASCI)
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related languageDESCRIPTIONAlexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers' experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are looking for an experienced Applied Scientist to build industry-leading technologies in attribute extraction and sensitive content detection across all languages and countries.An Applied Scientist will be working with a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of NLP models (e.g. LSTM, transformer based models) or CV models (e.g. CNN, AlexNet, ResNet) and where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.Key job responsibilitiesYou'll participate the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. You set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, you will work closely with talented engineers and ML scientists to put your algorithms and models into practice. Your work will directly impact the trust customers place in Alexa, globally. You contribute directly to our growth by hiring smart and motivated Scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the hiring groupAbout the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term "sensitive content" includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term "content" refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Master's degree- 2+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experienceSalary: . Date posted: 04/16/2024 10:18 PM
Central Ops Manager - Prime Video, VCC, VPP, PVCO
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Experience managing spend amount of at least $90 million- Extensive years of demonstrated results as an Operations Manager in a technical, e-commerce, or media-related environment.- BS/BA required.- Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills.- Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives.- Proven track record of delivering initiatives from conception through completion.- Demonstrated ability to think both strategically and tactically.- Proven ability to multitask and manage multiple projects through work prioritization.- Proactive attitude to dig deep to achieve goals.DESCRIPTIONPrime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon's video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and offer types for our customers to access and enjoy both their favorite shows and explore new titles. As part of our commitment to enhancing the customer experience, the Central Operations team plays a crucial role in managing the operational performance and ensuring the seamless publish of content from our studio partners and content distributors to our platform. We are seeking a bright, customer-obsessed, driven, and creative individual to join our team as a Central Operations Manager. This role has evolved to focus more on managing the assets post-successful ingestion from external partners and content distributors, emphasizing centralized post-ingestion assets management. The aim is to create a friction-free and tech issue-free seamless experience for the 'last mile' of content routing from our internal catalog to the customer-facing storefront. The successful candidate will be responsible for the timely and cost-effective publish of source materials, driving publishing improvements, and developing key performance metrics. This role may work with executive-level leadership within the Prime Video community, as well as cross-functional projects with internal and external stakeholders. Internal teams include parter ops management, engineering, content processing, and BI teams. External teams vary based on service domain and may include Catalog Distribution,Offer Discovery tech, and digital fulfillment operations teams. In addition to publish performance management, the Central Operations Manager will own industry-leading content publishing and expansion initiatives into new markets, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Central Operations Managers act as the general manager and own an end to end digital supply chain on Amazon.Key job responsibilitiesManage the on-time contents publish post-success ingestion. Drive long-term strategic partnerships, ensuring timely and cost-effective publish of source materials, consistently leaving it better than you found itPrepare for operational expansions, ensuring readiness for additional content categories. Oversee the Monthly Business Review process and maintain a unified team wiki for seamless intake workflowsBe engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly representedDrive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automationAct as a regional subject matter expert, ready for on-call duties and high-severity ticket support. Conduct analysis to identify opportunities for process improvement and cost reductionA day in the lifeDrive innovation in delivery and publishing capabilities by influencing and partnering with the engineering and tech teams. Define the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals. Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices. Streamline business and technology solutions that strengthen our partnerships while advancing our services. Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services.About the teamOur mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Management experience.- Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain.- MBA.- A passion for digital media and entertainment.Salary: . Date posted: 04/18/2024 09:15 AM
Team Manager, Regulatory Content Compliance, Prime Video Trust & Safety
Amazon, Bangalore, Any
BASIC QUALIFICATIONS• A completed Bachelor's Degree from an accredited university.• Work experience of 5+ years with 2years + experience in handling team experience including data analysis, change management, and Compliance and/or Risk Management.• Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools• Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections• Flexible to work in rotational shifts.DESCRIPTIONCome build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on! The Prime Video Trust and Safety team ensures that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Trust & Safety team is on the front lines of enhancing the PV experience and protecting customer experience in our ever-evolving digital world. As a Team Manager, you are responsible for working with a global team of Sr. Associates, policy, program, engineering, legal and other teams to prevent violating content from appearing on the Prime Video platform. Your team of associates will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/ community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.To be successful in this role you'll need to be well organized, managing multiple Sr. Associates with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.Key job responsibilities:• Manage a team on tasks associated to content moderation/rating and data labeling. • Provides end to end support for optimization of Sr. Associates. • Leads and motivates the team to deliver on operational goals. • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision. • Works with the team to build business reviews, share it within other stakeholder teams, peers, management on a regular basis. • Proactively gathers, analyzes, and shares data with management to influence business decisions. • Works with the team to identify and implement solutions and pilots to drive process efficiencies & business goals. • Work closely with tech teams to get all internal tool related issues resolved. • Exhibits & drives a culture of putting customer first with the team. • Ensures timely response to all escalations. • Support the team in maintaining a repository of all work done for customers within their team highlights wins and shares gaps in support with solutions with respective individuals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Experience in content moderation, data labeling, e-commerce.• Experience in data analysis, either professional experience or through your education.• Passionate about video content, online streaming platforms, online business, e-commerce.• Desire to work in a fast-paced, challenging environment.• A completed Bachelor's Degree from an accredited university.Salary: . Date posted: 04/18/2024 10:17 PM
Analyst Application Delivery/Analytics Developer
, bangalore, IN
About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job Title:Analyst Application Delivery/Analytics DeveloperJob Location: BangaloreJob Summary::Kennametal is looking for a role as Analytics developer, who will help drive the success of key Kennametal digital marketing and ecommerce initiatives. This individual will be part of the team that designs and develops the Analytics platform to work in conjunction with our ecommerce platform. They will also be engaged in the creation and maintenance of content and ensure coding standards, best practice, and code quality.Key responsibilities::Optimize solutions within the Adobe Experience Platform/Cloud : Target, Launch, and Analytics specifically.:Integrate Analytics with our eCommerce platforms.:Design or redesign complex solutions and applications.:Understand and interpret users and project stakeholders ideas into specific technology solutions.:Work in agile, rapid development, and prototyping environment:Provide coding direction to less experienced staff or develops highly complex original code.:Act as an expert technical resource for modeling, simulation, and analysis efforts.Tagging :Strong expertise in Implementing tagging through Tag Management platforms like Launch and GTM to enhance user behavior tracking and website performance.:Possess a deep technical understanding of eCommerce websites, products, and apps, enabling effective implementation of corporate tag setups for Analytics.:Proficiency in web technologies such as HTML, CSS, JavaScript, and jQuery.:Implementing Adobe tracking solutions for our eCommerce platforms.:Creating custom events (e.g., scrolling, button clicks, link clicks) based on business requirements.:Testing and validating settings in Adobe Analytics, tagging implementations, data layer objects, DOM attributes, and related methods.:Troubleshooting and resolving web analytics and tagging issues to ensure accurate data collection.Reporting::Develop and create interactive dashboards, workspaces, and reports that showcase current trends, progress rates against established goals, and key performance indicators (KPIs) using Adobe Analytics and other relevant tools.:Collaborate with business teams and stakeholders to understand their tracking enablement requirements, ensuring that data collection aligns with business objectives and supports informed decision:making.:Work closely with Product Managers, Technology/Development teams, and the Digital Marketing team to gather insights on user behavior, engagement, and conversion patterns, to inform optimization strategies.:Knowledge of data visualization tools such as Power BI, MS Excel or Google Data Studio.:Familiarity with data privacy regulations (e.g., GDPR, CCPA) and their implications on web analytics practices.:Investigate possibilities for creating specialized reports that delve into specific areas of interest, such as user segmentation, geographic trends, and content engagement metrics.:Stay up:to:date with the latest trends and advancements in web analytics and reporting techniques, sharing insights and recommendations with the team to improve overall data:driven decision:making processes.Qualifications::Bachelor's degree in computer science or data Ma
Key Account Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONValue Added Services, India: The vision for Value Added Services (VAS) is to transform how India buys products online by offering them value-adding services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations and mobile after sales support for devices bought on Amazon. Today, we are focused on building a 5* rated service at scale across service categories and cities. We aim to do this by leveraging skilled experts to support customers across product life-cycle to: (a) Make a new purchase decision [Pre-Purchase Service], (b) Get started with a newly bought product [Ready to Use Services], (c) Solve issues with a newly purchased product [Return Services], (d) Get continuous support during the life of the product [Repair Services & Extended Warranties], (e) Extract maximum end-of-life values of a used product [Exchange Services].As an Account Manager, you will have end-to-end responsibility of managing, building and enhancing customer experience through our current service network. The role will require you to run daily fulfilment with a long-term vision of improving the service quality. The role will require close partnership with a cross-functional set of stakeholders such as Product category teams, Trans teams, Service providers, Service Product, Service Fulfillment, Service excellence, Business Finance and Brands, to deliver a 5-star-rated services.Key job responsibilities• Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply• Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact• Root cause defects to understand underlying causes, and design inputs to address root causes for these defects• Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners• Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future• Define and own success metrics for the programWe are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class shopping experience through services for our customers. The successful candidate for this high impact role will be a self-starter with a passion for problem-solving, have proven data analysis skills, have strong relationship management skills, demonstrate great "voice" and content creation skills, show strong ownership and commitment, have proven leadership experience in managing projects, and bring relevant insights in marketing and merchandising.We are open to hiring candidates to work out of one of the following locations:Bangalore, IND | Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/22/2024 10:51 PM
Corporate Marketing Analyst
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & CommunicationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with Data+AI+CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our #1 AI CRM. And we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're seeking a highly motivated individual eager to advance their career in marketing operations, supporting our team of marketing managers. Working across various programs, you'll have the opportunity to learn from a dynamic group of marketers committed to sharing their knowledge and fostering career growth. This role offers an excellent opportunity for professional development in marketing operations, including involvement in ad-hoc tasks. Key Responsibilities: Project Management: Manage incoming requests from the APAC Field Marketing Team. Ensure all project requests include necessary details and content for the field marketing operation team, meeting SLAs. Collaborate with the APAC Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively. Complete allocated requests most efficiently, effectively and within the agreed deadline. Event Operations Create pre-event target audience strategy and insights Oversee the event technology platform to ensure seamless integration and functionality. Manage registration systems, event apps, and other event technology tools. Provide technical support and troubleshooting during events to ensure smooth operation. Oversee data operations related to event registration and attendance tracking. Manage post-event communication lead management, delivering priority leads within 24 hours post-event. Data Quality: Ensure we manage data in accordance with compliance with relevant APAC legislation. Address quality issues affecting business, such as duplicate records and incomplete information. Provide a minimum of monthly database health insights for APAC Data Coordination: Check and update fields for data import Excel ROE. Conduct list scrubbing. Support data analysis with uploads and data splitting for large events. Create DE in Marketing Cloud based on CRM reports. Build Org62 Reports. Update campaign member status in CRM campaigns. Leads Management: Own and understand the lead process, from Web-to-lead form to Leads Object. Manage lead assignment rules and lead queues. Handle list imports and record updates. Preferred Qualifications: Proficiency in SQL, specifically T-SQL or SQL Server 2008. Experience in strategic event support. Qualifications: Proven experience in event management, preferably in a corporate environment. Strong organisational and project management skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities Join our team and be part of delivering impactful marketing initiatives through small-scale events. Apply now to contribute to our success! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:19 PM